This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
Barchester Cherry Blossom Manor has a Review Score of 9.8 (9.827) out of 10, based on 27 reviews in the last 2 years. Over all time Barchester Cherry Blossom Manor has 178 reviews.
Review from Robert T (Brother of Resident) published on 23 June 2022
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi Robert, it has been an opportunity to know and care for your sister. Thank you for your encouraging feedback that I will be sharing with the Cherry Blossom team.
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Review from S W (Daughter-in-law of Resident) published on 16 June 2022
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Thank you very much for taking the time to review us. I will relay this to the team, which I'm sure will be inspired more in doing the best they can to make the resident's life enriched.
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Review from Susannah S (Resident) published on 1 June 2022
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Review from Peter A (Godson of Resident) published on 24 May 2022
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Review from M T (Daughter of Resident) published on 10 May 2022
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
I strongly agree that your mum is settling well, happy and safe here at Cherry. Know that I will be sharing your feedback to my team as I am sure that this will make them encourage to continue to deliver the premium care that your mum and the rest of the residents rightfully deserve.
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Review from Reg H (Husband of Resident) published on 10 May 2022
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi Reg, thank you for this wonderful feedback. It definitely will inspire my team when I get to share this with all of them.
I am pleased that we are able to enrich your lives together.
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Review from Roger W (Husband of Resident) published on 2 May 2022
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Dear Roger, such an amazing compliment for all of us here at Cherry. Your wife will have a special place in our hearts and we will miss your visits here as well in the home.
If you wish to see us and the home, have a cup of tea and cake perhaps please feel free to do so. You are welcome here at any time.
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Review from C C (Son of Resident) published on 20 April 2022
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Dear Mr Charles,
This is a great encouragement for the Cherry Blossom team. I hope your dad is well and good, especially since being back together with his wife, your mum.
I will make sure that my team knows about your positive feedback.
Cheers!
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Review from A P (Son of Resident) published on 8 February 2022
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
We know that this is a difficult season for you and your family losing your mum but on behalf of my team, I would like to say thank you very much for your generous words to the team and to the home. This really means so much to us. I will make sure that Cherry Blossom staff will get to have your feedback.
Take care. Your mum will always be remembered here.
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Review from J O (Resident) published on 14 January 2022
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Reply from Gigi Despojo, General Manager at Barchester Cherry Blossom Manor
Thank you that you found your new home to be calmed and relaxed. We will continue to make the place as homely as it can be for you and a well-loved cat.
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Review from P J (Husband of Resident) published on 20 December 2021
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
You have always been kind with inspiring us all with your compliments.
I will pass this to the whole team. This will encourage us all to continue serving our residents to the best that we can in their best interest.
Take care of yourself too. Thank you very much.
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Review from A C (Daughter of Resident) published on 20 December 2021
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
This is very encouraging to the whole team and I will make sure that they know about your generous and kind compliment.
I hope you are all keeping yourself well as we all try our best here too for our residents and our family.
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Review from G C (Wife of Resident) published on 8 November 2021
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
You had been persistent in the beginning that your husband should be here until you were able to do so finally.
I'm more than glad that you are relieved and have peace of mind knowing that he is well looked after here safely.
Thank you also for this encouragement. I will make sure that the team knows about your feedback.
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Review from M N (Niece of Resident) published on 8 November 2021
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Thank you very much that even in your grief you still took the time to write a heartfelt compliment to us all here.
We would like to let you know also that we appreciate your kindness to us each time you pay a visit to your Aunt and the times that we have to close the home for visits.
Take care. I will pass this to all the team
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Review from H A (Respite Resident) published on 22 October 2021
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
We truly enjoyed your stay also here at Cherry. You have been very generous with your compliment to us. We are happy that you had a wonderful stay with us and looking forward to the time should you wish to come back here.
I will make sure that the team is aware of your feedback.
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Review from J B (Daughter of Resident) published on 22 October 2021
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Thank you very much that in your hardest times (losing your dad) you still took time to review us. I really really appreciate that.
Your mum is a woman of strength and wisdom. We always told her that when she feels lonely, the home is always open for her.
Take care of each other. I will make sure that this lovely feedback is shared with the whole team.
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Review from J W (Daughter of Resident) published on 2 September 2021
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Thank you very much for taking the time to compliment the whole team. This means so much to us as we continue to provide premium care for all of the residents we serve.
This will be shared with all of the department.
Again, we truly appreciate your heartfelt feedback.
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Review from N C (Son of Resident) published on 20 August 2021
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Reply from Gigi Despojo, General Manager at Barchester Cherry Blossom Manor
Thank you for taking the time to review us. I am happy to know that your father's short stay with us was pleasant and that we were able to meet his need and your expectation. I will make sure that my team is aware of your kind feedback. We need this to inspire and encourage ourselves to do more and make a good difference in the lives of our residents. Again, our heartfelt thanks.
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Review from R M (Husband of Resident) published on 13 August 2021
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Reply from Gigi Despojo, General Manager at Barchester Cherry Blossom Manor
Thank you for taking the time to review us. Thank you for the opportunity of caring and serving your wife. I will share this feedback with the team.
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Review from John S (Son-in-law of Resident) published on 10 August 2021
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi John,
Thank you for the trust and confidence you have given us all in looking after your parents (in-law). Thank you for taking the time to compliment my whole team on the care and service we rendered to both of them as well as the assurance given to the family from the beginning.
I will make sure that the whole team gets to know this heartfelt feedback.
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The Review Score of 9.8 (9.827) out of 10 for Barchester Cherry Blossom Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.827 for Barchester Cherry Blossom Manor is calculated as follows: ( (276 Excellents x 5) + (40 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 324 Ratings = 4.827
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Cherry Blossom Manor is based on 27 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 77 registered maximum number of service users is 15.4, which has been reached with 27 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 24 Nov 2020
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Job Title: General Manager
Joined: 2017
Hello & welcome to Cherry Blossom Manor. I have been a qualified Nurse for 25 years & always been interested in people & making a difference in their lives. Service to the elderly has always been close to my heart. I also like to develop people with a passion for service into leaders. Enjoy becoming more familiar with us here at Cherry Blossom.
Job Title: Deputy Manager
Joined: 2018
I am a qualified Nurse which is a key part of my role as Deputy Manager here at Cherry Blossom. I began my journey here as a Head of Unit & was promoted shortly after to my current position. I like to help build a happy, competent and caring team which is a pleasure to be part of.
I strive to ensure that all care is delivered to a high standard. Most of all I want to make sure that all our Residents are safe, contented & happy. When I see Residents & Staff are happy & well that is when I am most satisfied in my work.
Job Title: Head of Care
Joined: 2017
I initially joined as a newly qualified Nurse. I had a short break in service after several years where I went to Nurse in a hospital environment & then brought that experience back to Cherry Blossom & was promoted to my current role. I sincerely care for our Resident's best interests.
Job Title: Night Team Leader
Joined: 2020
I started as a qualified day Nurse, went on nights & was promoted to my current position. I am honoured & proud of the rapport I have with our Residents.
Job Title: Head of Memory Lane & Dementia Champion
Joined: 2016
I am a qualified Nurse and my dedication and knowledge were recognized when I was promoted to Head of our Memory Lane Dementia Unit. My passion and understanding of Dementia have resulted in our unit passing our 1066 qualification. Our Residents are like family to me & this is reflected in my relationship with them.
Job Title: Head of Wellington
Joined: 2022
I worked at here as part of the night team & then was promoted to my current role. I also have a background in midwifery.
Job Title: Head of Silchester & Palliative Champion
Joined: 2019
I came as a qualified Nurse & worked night shifts. I then moved onto day shifts & have been promoted to my current role. I am protective of our Resident's well-being & happiness.
Job Title: Senior Nurse
Joined: 2012
I have worked for Barchester Healthcare for many years as a qualified Nurse where I have worked in a few different homes. My first home was Cherry Blossom where I have returned with a wider knowledge of Barchester & been promoted to my current position. Cherry Blossom Residents make this a second home for me.
Job Title: Junior Night Team Leader
Joined: 2019
I started at Cherry Blossom as a Senior Night Carer where I then qualified as a Nurse here in the UK & I have been promoted to my current position.
Job Title: Senior Carer, Speak Up & Dementia Champion
Joined: 2022
I am passionate about helping people & working well in a team.
Job Title: Administrator
Joined: 2011
Previous to Cherry I worked in a bank for many years & have also worked as a Carer part-time, so this role is perfect as it combines both of these. This really home from home with our endless extended family of Residents, their families/friends & our staff.
Job Title: Pet Therapy Dog
Joined: 2012
I have been coming to work with my Mum(Ali Mather, Home Administrator)since I was only 12 weeks old. Due to this, I love people, fuss & yummy snacks. I used to help deliver the newspapers to the Residents but now my legs aren't as good as they were I potter around to visit them in my own sweet time.
Job Title: Activities Coordinator
Joined: 2019
I started here as a Carer, then Activity Assistant & then Hostessing. I have now come back to the Activities Team as the Coordinator where I am excited for this opportunity & what I can bring to our lovely Residents. The knowledge of the other departments/roles & the home will definitely be helpful to me.
Job Title: Head Housekeeper
Joined: 2014
I started at Cherry Blossom as a Carer & was then promoted to Senior Carer & then to my current position. Having good knowledge of the Care role helps me in my current position as we all work together. I enjoy interacting & building a good rapport with all of our Residents as I work around all of the homes. It gives me satisfaction to maintain a high standard of cleanliness giving a safe environment for all.
Job Title: Maintenance Manager
Joined: 2013
My journey began here as a Maintenance Assistant when I was soon after promoted to my current role. It is my job to make sure that our home and gardens look of a high standard at all times. Whatever your loved one needs, no job is too big or too small just look for the man in grey.
Job Title: Head Chef
Joined: 2012
I started with Barchester as a Kitchen Assistant/Hostess in another home whilst studying for a VRQ in Professional Cookery at college to qualify for Hospitality Management. I came to Cherry as my current position. Cooking & Baking is my passion & I like creating new & exciting dishes for our Residents.
Job Title: Second Chef
Joined: 2022