This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
Barchester Cherry Blossom Manor has a Review Score of 9.8 (9.827) out of 10, based on 27 reviews in the last 2 years. Over all time Barchester Cherry Blossom Manor has 178 reviews.
Review from Sandra V (Daughter of Resident) published on 1 September 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi Sandra,
Thank you for this wonderful feedback. I will pass this on to the team.
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Review from Tina T (Friend of Resident) published on 28 August 2020
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Overall Experience
5.0 out of 5
Reply from Gigi Despojo, G M at Barchester Cherry Blossom Manor
Thank you for taking the time to compliment us with our service and our beautiful garden. I will remind our lifestyle staff to get in touch with you as soon as.
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Review from Janet K (Wife of Resident) published on 17 August 2020
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Overall Experience
5.0 out of 5
Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi Janet,
Few words but I'm sure very meant well.
Thank you very much. I will feedback this to the team.
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Review from Caroline W (Daughter of Resident) published on 17 August 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi Caroline,
Thank you for a very reassuring compliment to the team. I will make sure that they are aware of this to encourage them more.
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Review from Sue C (Friend of Resident) published on 6 August 2020
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Overall Experience
4.0 out of 5
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Review from Nikki E (Daughter of Resident) published on 3 August 2020
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Overall Experience
4.0 out of 5
Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
We are so happy to know that we meet your expectation in looking after your mum.
Thank you very much for recommending us to the community as well.
Kind regards.
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Review from J H (Son of Resident) published on 27 July 2020
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Thank you for giving us this excellent feedback. I will pass this on to the team.
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Review from Janet C (Daughter of Resident) published on 16 July 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Gigi Despojo, G M at Barchester Cherry Blossom Manor
On behalf of my team, I would like to thank you for taking the time giving us this kind and heartwarming feedback. This encourages us to continue loving what we do for our residents and to each other as well.
I will make sure that this feedback will be shared with the team, especially in Silchester unit.
Thank you very much.
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Review from S S (Daughter of Resident) published on 24 March 2020
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Overall Experience
5.0 out of 5
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Review from M E (Son-in-law of Resident) published on 18 February 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Gigi Despojo, General Manager at Barchester Cherry Blossom Manor
Thank you for taking the time to make a very positive review for us here at Cherry Blossom Manor. I will make sure that the team are made aware of this as we continue to deliver premium care to all our residents in the home.
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Review from Marion E (Daughter of Resident) published on 18 February 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Gigi Despojo, General Manager at Barchester Cherry Blossom Manor
Hi Marion, Thank you very much for taking the time to do a very good review for the team. I will make sure that the team is well aware of this and we will continue to deliver outstanding care to each of the residents under our care.
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Review from D C (Son of Resident) published on 3 February 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi D C,
We really appreciate your time filling in the survey for us. I will make sure that the whole team will know about this as this inspires us all to continue giving premium care to all residents placed under our care.
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Review from J R (Wife of Resident) published on 3 February 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi J R,
This is a good encouragement for us to continue giving premium care to all the residents placed under our care. Thank you so much for taking time writing this feedback for us. I will make sure that the team is aware of this.
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Review from Michael P (Son of Resident) published on 7 January 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi Michael,
With a grateful heart, thank you for your kind words and also for being part of the First memorial program which is first and foremost intended for all the residents whose time had come and for you and the rest of the family who have lost their loved one year in 2019. We will for sure continue this as the heart of what we do. Thank you and happy 2020.
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Review from L D (Daughter of Resident) published on 7 January 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi Lynne, Thank you very much for this generous and kind compliment for my entire team here in CBM. This will inspire and encourage us more to continue providing premium care for all the residents we have now and in future. We are truly grateful for this review. Happy 2020.
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Review from C T (Friend of Resident) published on 16 December 2019
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Your visit always brings a smile to us. Thank you for taking the time giving us good feedback, to inspire the team to continue to deliver premium care and service to all the residents.
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Review from J B (Daughter of Resident) published on 16 December 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Your feedback matters a lot to all of us. As a team, this will encourage us more to continue providing premium care and service to all the residents, along with their significant others. Thank you very much. We really appreciate you taking the time to let other people know us well.
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Review from Neal D (Son of Resident) published on 6 December 2019
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi Neal, your words will really encourage the whole team to continue to provide premium care to all our residents and their families. I will make sure that this is shared to each of my staff. I wish you and your family well and with a grateful heart, thank you for trusting us for the care of your dad.
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Review from J H (Daughter of Resident) published on 22 October 2019
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi J H,
Thank you very much for your generous compliment. I will make sure that I will pass this to the team.
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Review from P B (Wife of Resident) published on 16 October 2019
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi Pamela, thank you for taking time completing the form. I will make sure that the team know about your compliment for them which I am truly grateful. With regards to the call bell, I will investigate the matter and make sure that access is always provided for your husband.
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The Review Score of 9.8 (9.827) out of 10 for Barchester Cherry Blossom Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.827 for Barchester Cherry Blossom Manor is calculated as follows: ( (276 Excellents x 5) + (40 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 324 Ratings = 4.827
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Cherry Blossom Manor is based on 27 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 77 registered maximum number of service users is 15.4, which has been reached with 27 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 24 Nov 2020
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Job Title: General Manager
Joined: 2017
Hello & welcome to Cherry Blossom Manor. I have been a qualified Nurse for 25 years & always been interested in people & making a difference in their lives. Service to the elderly has always been close to my heart. I also like to develop people with a passion for service into leaders. Enjoy becoming more familiar with us here at Cherry Blossom.
Job Title: Deputy Manager
Joined: 2018
I am a qualified Nurse which is a key part of my role as Deputy Manager here at Cherry Blossom. I began my journey here as a Head of Unit & was promoted shortly after to my current position. I like to help build a happy, competent and caring team which is a pleasure to be part of.
I strive to ensure that all care is delivered to a high standard. Most of all I want to make sure that all our Residents are safe, contented & happy. When I see Residents & Staff are happy & well that is when I am most satisfied in my work.
Job Title: Head of Care
Joined: 2017
I initially joined as a newly qualified Nurse. I had a short break in service after several years where I went to Nurse in a hospital environment & then brought that experience back to Cherry Blossom & was promoted to my current role. I sincerely care for our Resident's best interests.
Job Title: Night Team Leader
Joined: 2020
I started as a qualified day Nurse, went on nights & was promoted to my current position. I am honoured & proud of the rapport I have with our Residents.
Job Title: Head of Memory Lane & Dementia Champion
Joined: 2016
I am a qualified Nurse and my dedication and knowledge were recognized when I was promoted to Head of our Memory Lane Dementia Unit. My passion and understanding of Dementia have resulted in our unit passing our 1066 qualification. Our Residents are like family to me & this is reflected in my relationship with them.
Job Title: Head of Wellington
Joined: 2022
I worked at here as part of the night team & then was promoted to my current role. I also have a background in midwifery.
Job Title: Head of Silchester & Palliative Champion
Joined: 2019
I came as a qualified Nurse & worked night shifts. I then moved onto day shifts & have been promoted to my current role. I am protective of our Resident's well-being & happiness.
Job Title: Senior Nurse
Joined: 2012
I have worked for Barchester Healthcare for many years as a qualified Nurse where I have worked in a few different homes. My first home was Cherry Blossom where I have returned with a wider knowledge of Barchester & been promoted to my current position. Cherry Blossom Residents make this a second home for me.
Job Title: Junior Night Team Leader
Joined: 2019
I started at Cherry Blossom as a Senior Night Carer where I then qualified as a Nurse here in the UK & I have been promoted to my current position.
Job Title: Senior Carer, Speak Up & Dementia Champion
Joined: 2022
I am passionate about helping people & working well in a team.
Job Title: Administrator
Joined: 2011
Previous to Cherry I worked in a bank for many years & have also worked as a Carer part-time, so this role is perfect as it combines both of these. This really home from home with our endless extended family of Residents, their families/friends & our staff.
Job Title: Pet Therapy Dog
Joined: 2012
I have been coming to work with my Mum(Ali Mather, Home Administrator)since I was only 12 weeks old. Due to this, I love people, fuss & yummy snacks. I used to help deliver the newspapers to the Residents but now my legs aren't as good as they were I potter around to visit them in my own sweet time.
Job Title: Activities Coordinator
Joined: 2019
I started here as a Carer, then Activity Assistant & then Hostessing. I have now come back to the Activities Team as the Coordinator where I am excited for this opportunity & what I can bring to our lovely Residents. The knowledge of the other departments/roles & the home will definitely be helpful to me.
Job Title: Head Housekeeper
Joined: 2014
I started at Cherry Blossom as a Carer & was then promoted to Senior Carer & then to my current position. Having good knowledge of the Care role helps me in my current position as we all work together. I enjoy interacting & building a good rapport with all of our Residents as I work around all of the homes. It gives me satisfaction to maintain a high standard of cleanliness giving a safe environment for all.
Job Title: Maintenance Manager
Joined: 2013
My journey began here as a Maintenance Assistant when I was soon after promoted to my current role. It is my job to make sure that our home and gardens look of a high standard at all times. Whatever your loved one needs, no job is too big or too small just look for the man in grey.
Job Title: Head Chef
Joined: 2012
I started with Barchester as a Kitchen Assistant/Hostess in another home whilst studying for a VRQ in Professional Cookery at college to qualify for Hospitality Management. I came to Cherry as my current position. Cooking & Baking is my passion & I like creating new & exciting dishes for our Residents.
Job Title: Second Chef
Joined: 2022
