This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
Barchester Cherry Blossom Manor has a Review Score of 9.8 (9.833) out of 10, based on 28 reviews in the last 2 years. Over all time Barchester Cherry Blossom Manor has 179 reviews.
Review from P B (Wife of Resident) published on 16 October 2019
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi Pamela, thank you for taking time completing the form. I will make sure that the team know about your compliment for them which I am truly grateful. With regards to the call bell, I will investigate the matter and make sure that access is always provided for your husband.
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Review from Lesley H (Daughter of Resident) published on 8 October 2019
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
We cannot thank you enough for the kind and generous comment you have given to the team. I will make sure that they are aware of this, so they feel more inspired and encourage to continue loving what they do. It is good to know that your mother's short stay with us was a happy experience and that she felt cared for.
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Review from B C (Wife of Resident) published on 20 August 2019
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Thank you for giving us a wonderful compliment. I will feedback this to the team.
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Review from Elaine P (Daughter of Resident) published on 9 August 2019
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi Elaine,
Thank you for your kind compliment. I will make sure that the team is made aware of this.
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Review from Kim W (Daughter of Resident) published on 5 August 2019
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Dear Kim, thank you for a generous compliment. I will make sure that the team will know about your feedback.
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Review from J B (Daughter of Resident) published on 26 July 2019
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Thank you for taking the time in completing a good review for us. I will make sure that this is relayed to the team for a job well done.
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Review from Steve E (Son of Resident) published on 18 June 2019
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Reply from Gigi Despojo, G M at Barchester Cherry Blossom Manor
Hi Steve, thank you for taking time completing the survey for us. I will make sure that the team is aware about your kind compliment. We will continue to improve on our care and services, to which we are all committed to doing.
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Review from Stephen S (Son of Resident) published on 18 June 2019
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi Stephen, thank you for the praise that you gave us. I will make sure that the team is aware of this as this helps to encourage them to improve the service and care.
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Review from K C (Friend of Resident) published on 18 June 2019
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi K, thank you for your compliment of the home. In terms of being expensive, we make sure that the residents get their money's worth.
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Review from N S (Son of Resident) published on 4 June 2019
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Reply from Angela MacQuillin, Activities Coordinator at Barchester Cherry Blossom Manor
Thank you for your lovely review, it was an honour to get to know yourself and your family. I will share your thoughts with our teams.
We wish you joy and peace for the future.
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Review from Andrew M (Son of Resident) published on 15 April 2019
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Dear Andrew,
Thank you very much for this encouraging and inspiring compliment. I will make sure that your review will be made know to the team.
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Review from S R (Son of Resident) published on 12 April 2019
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Thank you for your very good feedback. I will make sure that this is passed on to the team.
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Review from Pam J (Granddaughter of Resident) published on 4 April 2019
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi Pam, Thank you very much for this encouraging feedback. I will make sure that this is pass on to the team.
We remain committed to a caring service for all the residents like your nan.
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Review from Sue K (Daughter of Resident) published on 26 March 2019
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi Sue,
Thank you for your lovely words. I will make sure that this is passed on to the team.
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Review from E W (Daughter of Resident) assisted by family/friend published on 19 February 2019
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi Evelyn,
Thank you for your honest feedback. I will share this with the team so that the areas that need to be looked at are addressed as soon as possible and for the good, we will continue to do are best.
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Review from T B (Daughter of Resident) published on 18 February 2019
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Thank you very much for your kind and positive feedback. I will make sure that the team will know about this as this makes them more encouraged to continue loving their work to the residents and to the home.
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Review from Marie O (Resident) published on 14 February 2019
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi Marie, thank you for taking the time and effort to let us know that this is your new found home now. I will share this with the whole team.
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Review from M A (Wife of Resident) published on 4 February 2019
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Thank you for taking time to let us know your experience with us for short time. By this time of writing, we are happy that you finally decided to have your husband brought back here to us permanently.
I will make sure the team knows about your feedback.
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Review from Carrie H (Resident) published on 22 January 2019
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi Carrie, Thank you for the time that you had been here. You had been a joy sharing your stories and adventure whilst you were younger. We understand why you stayed with us for a short time and we hope all goes well with you. Know that you are always welcome here.
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Review from Julie C (Daughter of Resident) published on 7 January 2019
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi Julie,
Really touched with your compliment. I will make sure that this will be feedback to the team.
Happy New year.
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The Review Score of 9.8 (9.833) out of 10 for Barchester Cherry Blossom Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.833 for Barchester Cherry Blossom Manor is calculated as follows: ( (288 Excellents x 5) + (40 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 336 Ratings = 4.833
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Cherry Blossom Manor is based on 28 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 77 registered maximum number of service users is 15.4, which has been reached with 28 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 24 Nov 2020
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Job Title: General Manager
Joined: 2017
Hello & welcome to Cherry Blossom Manor. I have been a qualified Nurse for 25 years & always been interested in people & making a difference in their lives. Service to the elderly has always been close to my heart. I also like to develop people with a passion for service into leaders. Enjoy becoming more familiar with us here at Cherry Blossom.
Job Title: Deputy Manager
Joined: 2018
I am a qualified Nurse which is a key part of my role as Deputy Manager here at Cherry Blossom. I began my journey here as a Head of Unit & was promoted shortly after to my current position. I like to help build a happy, competent and caring team which is a pleasure to be part of.
I strive to ensure that all care is delivered to a high standard. Most of all I want to make sure that all our Residents are safe, contented & happy. When I see Residents & Staff are happy & well that is when I am most satisfied in my work.
Job Title: Head of Care
Joined: 2017
I initially joined as a newly qualified Nurse. I had a short break in service after several years where I went to Nurse in a hospital environment & then brought that experience back to Cherry Blossom & was promoted to my current role. I sincerely care for our Resident's best interests.
Job Title: Night Team Leader
Joined: 2020
I started as a qualified day Nurse, went on nights & was promoted to my current position. I am honoured & proud of the rapport I have with our Residents.
Job Title: Head of Memory Lane & Dementia Champion
Joined: 2016
I am a qualified Nurse and my dedication and knowledge were recognized when I was promoted to Head of our Memory Lane Dementia Unit. My passion and understanding of Dementia have resulted in our unit passing our 1066 qualification. Our Residents are like family to me & this is reflected in my relationship with them.
Job Title: Head of Wellington
Joined: 2022
I worked at here as part of the night team & then was promoted to my current role. I also have a background in midwifery.
Job Title: Head of Silchester & Palliative Champion
Joined: 2019
I came as a qualified Nurse & worked night shifts. I then moved onto day shifts & have been promoted to my current role. I am protective of our Resident's well-being & happiness.
Job Title: Senior Nurse
Joined: 2012
I have worked for Barchester Healthcare for many years as a qualified Nurse where I have worked in a few different homes. My first home was Cherry Blossom where I have returned with a wider knowledge of Barchester & been promoted to my current position. Cherry Blossom Residents make this a second home for me.
Job Title: Junior Night Team Leader
Joined: 2019
I started at Cherry Blossom as a Senior Night Carer where I then qualified as a Nurse here in the UK & I have been promoted to my current position.
Job Title: Senior Carer, Speak Up & Dementia Champion
Joined: 2022
I am passionate about helping people & working well in a team.
Job Title: Administrator
Joined: 2011
Previous to Cherry I worked in a bank for many years & have also worked as a Carer part-time, so this role is perfect as it combines both of these. This really home from home with our endless extended family of Residents, their families/friends & our staff.
Job Title: Pet Therapy Dog
Joined: 2012
I have been coming to work with my Mum(Ali Mather, Home Administrator)since I was only 12 weeks old. Due to this, I love people, fuss & yummy snacks. I used to help deliver the newspapers to the Residents but now my legs aren't as good as they were I potter around to visit them in my own sweet time.
Job Title: Activities Coordinator
Joined: 2019
I started here as a Carer, then Activity Assistant & then Hostessing. I have now come back to the Activities Team as the Coordinator where I am excited for this opportunity & what I can bring to our lovely Residents. The knowledge of the other departments/roles & the home will definitely be helpful to me.
Job Title: Head Housekeeper
Joined: 2014
I started at Cherry Blossom as a Carer & was then promoted to Senior Carer & then to my current position. Having good knowledge of the Care role helps me in my current position as we all work together. I enjoy interacting & building a good rapport with all of our Residents as I work around all of the homes. It gives me satisfaction to maintain a high standard of cleanliness giving a safe environment for all.
Job Title: Maintenance Manager
Joined: 2013
My journey began here as a Maintenance Assistant when I was soon after promoted to my current role. It is my job to make sure that our home and gardens look of a high standard at all times. Whatever your loved one needs, no job is too big or too small just look for the man in grey.
Job Title: Head Chef
Joined: 2012
I started with Barchester as a Kitchen Assistant/Hostess in another home whilst studying for a VRQ in Professional Cookery at college to qualify for Hospitality Management. I came to Cherry as my current position. Cooking & Baking is my passion & I like creating new & exciting dishes for our Residents.
Job Title: Second Chef
Joined: 2022