This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
Barchester Cherry Blossom Manor has a Review Score of 9.8 (9.833) out of 10, based on 28 reviews in the last 2 years. Over all time Barchester Cherry Blossom Manor has 179 reviews.
Review from Sue P (Daughter of Resident) published on 7 January 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi Sue,
Thank you very much for your kind compliment. I will make sure that the team are made aware of this feedback.
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Review from Traceyann S (Relative of Resident) published on 7 January 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi Tracyann,
I really appreciate your effort and time to compliment the team. I will make sure that this is feedback to them. Happy new year.
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Review from Linda W (Relative of Resident) published on 7 January 2019
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi Linda, Happy new year first of all. Thank you for your kind compliment. I will make sure that the team will know about this feedback.
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Review from Alan B (Resident) published on 19 December 2018
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi Alan, We are touched to know that even if you struggle in writing but you still asked the staff to bring in the survey card as you wanted to do one for the home. We really appreciate your effort and you short, simple but sincere word for the team.
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Review from J H (Sister of Resident) published on 19 December 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Thank you very much for your kind and generous words for the team. This is definitely a big encouragement for everyone in the home. Your feedback will be shared with everyone.
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Review from Joyce H (Wife of Resident) published on 14 December 2018
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi Joyce, Thank you very much for your nice feedback. We're glad that his short stay built a nice relationship with our residents here as well. I will make sure that the team will know about this.
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Review from James T (Son of Resident) published on 5 December 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi James,
Thank you for this encouraging feedback. Please be assured that I will feedback this to the team and we will continue to render the best possible care for your mum.
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Review from Frances K (Resident) assisted by family/friend published on 15 November 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi Frances, Thank you for this generous and kind feedback. I will make sure that this is shared with the team.
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Review from S C (Daughter of Resident) published on 5 November 2018
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi, thank you for giving us the opportunity to improve our care and services to your dad. Both good and areas for improvement are well received by us. Thank you for taking time as well to review us.
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Review from Derek H (Son of Resident) published on 5 November 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi Derek, thank you for taking time to review us. Please be assured that I will share your feedback with the team as well as to the activities team for more improvement.
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Review from Dorothy W (Daughter of Resident) published on 5 November 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi Dorothy, thank you for the time that you allotted to give us this encouraging review. Rest assured that I will share this to the team.
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Review from Joan L (Resident) published on 30 October 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Angela MacQuillin, Activities Coordinator at Barchester Cherry Blossom Manor
Thank you for your wonderful compliment for the team. We are glad to know that the experience was great and worthwhile. We are here should you need a place to stay again.
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Review from P G (Daughter of Resident) published on 30 October 2018
Submitted via Postal Card •
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5.0 out of 5
Reply from Angela MacQuillin, Activities Coordinator at Barchester Cherry Blossom Manor
Thank you for your wonderful compliment for the team. We are glad to know that the experience was great and worthwhile. We are here should your Mother need a place to stay again.
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Review from A M (Daughter-in-law of Resident) published on 29 October 2018
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
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Review from G D (Son of Resident) published on 23 October 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi, thank you very much for your generous compliment to the whole team. I wish I would know who is the member of staff that made an exemplary service and care so I could compliment and reward him/her.
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Review from A D (Respite Resident) assisted by family/friend published on 28 September 2018
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Thank you for your nice compliment. We are truly sorry that your recent stay with us you were not able to enjoy the activities in the home as your health did not allow you to. We hope you are well and good now. And hope to see you soon.
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Review from J A (Cousin of Resident) published on 28 September 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Thank you for your wonderful compliment for the team. We are glad to know that the experience was great and worthwhile. We are just here should you need a place to stay again.
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Review from Colin A (Son of Resident) published on 11 September 2018
Submitted via Website •
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Overall Experience
5.0 out of 5
The place was always clean and tidy, the rooms are modern and cheerful and the meals provided were of a very high standard.
The Café provided a really nice break from the room. This was always well stocked with yummy cakes and drinks.
Reply from Gigi Despojo, G M at Barchester Cherry Blossom Manor
Hi Colin, I will make sure that the team will know about your generous compliment. This gives an encouragement to all of us to continue and even do more to care and serve all the residents along with the families.
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Review from Celina C (Niece of Resident) published on 17 July 2018
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi Celina, thank you for your generous compliment to the team. I am sorry that the food served last Sunday was not of the standard expected. Both feedback will be shared in the team to reinforce the positive one and work on the area that we need to improve. Thank you for taking time filling in the survey form for us.
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Review from Tamsyn C (Daughter of Resident) published on 19 June 2018
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi Tamsyn,
Thank you for your lovely feedback. I will pass this to the team.
Kind regards,
Gigi
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The Review Score of 9.8 (9.833) out of 10 for Barchester Cherry Blossom Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.833 for Barchester Cherry Blossom Manor is calculated as follows: ( (288 Excellents x 5) + (40 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 336 Ratings = 4.833
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Cherry Blossom Manor is based on 28 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 77 registered maximum number of service users is 15.4, which has been reached with 28 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 24 Nov 2020
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Job Title: General Manager
Joined: 2017
Hello & welcome to Cherry Blossom Manor. I have been a qualified Nurse for 25 years & always been interested in people & making a difference in their lives. Service to the elderly has always been close to my heart. I also like to develop people with a passion for service into leaders. Enjoy becoming more familiar with us here at Cherry Blossom.
Job Title: Deputy Manager
Joined: 2018
I am a qualified Nurse which is a key part of my role as Deputy Manager here at Cherry Blossom. I began my journey here as a Head of Unit & was promoted shortly after to my current position. I like to help build a happy, competent and caring team which is a pleasure to be part of.
I strive to ensure that all care is delivered to a high standard. Most of all I want to make sure that all our Residents are safe, contented & happy. When I see Residents & Staff are happy & well that is when I am most satisfied in my work.
Job Title: Head of Care
Joined: 2017
I initially joined as a newly qualified Nurse. I had a short break in service after several years where I went to Nurse in a hospital environment & then brought that experience back to Cherry Blossom & was promoted to my current role. I sincerely care for our Resident's best interests.
Job Title: Night Team Leader
Joined: 2020
I started as a qualified day Nurse, went on nights & was promoted to my current position. I am honoured & proud of the rapport I have with our Residents.
Job Title: Head of Memory Lane & Dementia Champion
Joined: 2016
I am a qualified Nurse and my dedication and knowledge were recognized when I was promoted to Head of our Memory Lane Dementia Unit. My passion and understanding of Dementia have resulted in our unit passing our 1066 qualification. Our Residents are like family to me & this is reflected in my relationship with them.
Job Title: Head of Wellington
Joined: 2022
I worked at here as part of the night team & then was promoted to my current role. I also have a background in midwifery.
Job Title: Head of Silchester & Palliative Champion
Joined: 2019
I came as a qualified Nurse & worked night shifts. I then moved onto day shifts & have been promoted to my current role. I am protective of our Resident's well-being & happiness.
Job Title: Senior Nurse
Joined: 2012
I have worked for Barchester Healthcare for many years as a qualified Nurse where I have worked in a few different homes. My first home was Cherry Blossom where I have returned with a wider knowledge of Barchester & been promoted to my current position. Cherry Blossom Residents make this a second home for me.
Job Title: Junior Night Team Leader
Joined: 2019
I started at Cherry Blossom as a Senior Night Carer where I then qualified as a Nurse here in the UK & I have been promoted to my current position.
Job Title: Senior Carer, Speak Up & Dementia Champion
Joined: 2022
I am passionate about helping people & working well in a team.
Job Title: Administrator
Joined: 2011
Previous to Cherry I worked in a bank for many years & have also worked as a Carer part-time, so this role is perfect as it combines both of these. This really home from home with our endless extended family of Residents, their families/friends & our staff.
Job Title: Pet Therapy Dog
Joined: 2012
I have been coming to work with my Mum(Ali Mather, Home Administrator)since I was only 12 weeks old. Due to this, I love people, fuss & yummy snacks. I used to help deliver the newspapers to the Residents but now my legs aren't as good as they were I potter around to visit them in my own sweet time.
Job Title: Activities Coordinator
Joined: 2019
I started here as a Carer, then Activity Assistant & then Hostessing. I have now come back to the Activities Team as the Coordinator where I am excited for this opportunity & what I can bring to our lovely Residents. The knowledge of the other departments/roles & the home will definitely be helpful to me.
Job Title: Head Housekeeper
Joined: 2014
I started at Cherry Blossom as a Carer & was then promoted to Senior Carer & then to my current position. Having good knowledge of the Care role helps me in my current position as we all work together. I enjoy interacting & building a good rapport with all of our Residents as I work around all of the homes. It gives me satisfaction to maintain a high standard of cleanliness giving a safe environment for all.
Job Title: Maintenance Manager
Joined: 2013
My journey began here as a Maintenance Assistant when I was soon after promoted to my current role. It is my job to make sure that our home and gardens look of a high standard at all times. Whatever your loved one needs, no job is too big or too small just look for the man in grey.
Job Title: Head Chef
Joined: 2012
I started with Barchester as a Kitchen Assistant/Hostess in another home whilst studying for a VRQ in Professional Cookery at college to qualify for Hospitality Management. I came to Cherry as my current position. Cooking & Baking is my passion & I like creating new & exciting dishes for our Residents.
Job Title: Second Chef
Joined: 2022
