This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
Barchester Cherry Blossom Manor has a Review Score of 9.8 (9.833) out of 10, based on 28 reviews in the last 2 years. Over all time Barchester Cherry Blossom Manor has 179 reviews.
Review from Linda B (Daughter of Resident) published on 21 May 2018
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi Linda, thank you for your kind compliment. I am glad that your dad is receiving kind and loving care from the cheerful team of Cherry Blossom. I will make sure that the team are made aware about your feedback.
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Review from Paul G (Son of Resident) published on 21 May 2018
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi Paul, thank you for your generous compliment for the whole team. This is very encouraging and I will make sure that the team knows about this. Here in Cherry Blossom, we continue to make sure that we give the best care to every single resident under our care.
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Review from C R (Daughter of Resident) published on 10 May 2018
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Thank you for making us all part in celebrating Mary's 100th birthday. It was a great privilege for us to do this with you and your family especially for your Mum. I will pass this on to the team.
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Review from Christine D (Daughter of Resident) published on 10 May 2018
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi Christine, thank you very much for your generous words for the team. I will pass this onto the team.
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Review from Evelyn G (Wife of Resident) published on 19 April 2018
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Thank you Evelyn for your kind words although I know you are missing Richard so much more. I will tell the team about your feedback especially in Memory lane. Take care of yourself and come and see us sometime when you are ready.
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Review from Karen W (Daughter of Resident) published on 16 April 2018
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We visited most weekends en masse, daughter, grandchildren, great-granddaughter and our dog whom Dad was immensely fond of and were always made to feel
Thank you.
Reply from Gigi Despojo, General Manager at Barchester Cherry Blossom Manor
Hi Karen, Thank you for your lovely words about the home and for the team. We are happy that we were part of your wonderful memory whilst your dad was here in Cherry Blossom. We hope you can drop by for some cake and coffee especially this 21 April for our Open Day. Thank you.
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Review from Suzanne M (Daughter-in-law of Resident) published on 5 April 2018
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Reply from Gigi Despojo, General Manager at Barchester Cherry Blossom Manor
Hi Suzanne, thank you for your generous compliment for Cherry Blossom team. I will make sure that the team will have this wonderful feedback. This brings encouragement to all of us.
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Review from N M (Son of Resident) published on 21 March 2018
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Reply from Gigi Despojo, General Manager at Barchester Cherry Blossom Manor
Thank you for your generous compliment. I will feed this back to the whole team to inspire and encourage them more.
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Review from Keith W (Son of Resident) published on 7 March 2018
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Review from J M (Daughter-in-law of Resident) published on 14 February 2018
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Reply from Gigi Despojo, General Manager at Barchester Cherry Blossom Manor
Thank you for your kind words. We are all encouraged knowing that we are making difference in the lives of your parents in law and the rest of the residents here in the home.
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Review from Douglas O (Resident) published on 30 January 2018
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Reply from Gigi Despojo, General Manager at Barchester Cherry Blossom Manor
Thank you, Douglas, for giving us all a very encouraging review. I will feedback this to the team and make our service better for all the residents here and in future.
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Review from Ian J (Son of Resident) published on 24 January 2018
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The Christmas Party this year was well organised and the standard of fun exceptional. I have participated in regular events about dementia training. The communication between different layers of staffing could be improved sometimes when my outsider view is challenged but I do not hold this as a severe criticism.
Reply from Gigi Despojo, General Manager at Barchester Cherry Blossom Manor
Hi Ian, Thank you for your kind words to every single team member of the home. Please know that we truly are grateful also for the time and your talent in playing wonderful music on the piano which gives a pleasure and joy to our dementia residents.
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Review from Jade B (Granddaughter of Resident) published on 21 December 2017
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Reply from Zoe Haines, Operations Manager at Barchester Cherry Blossom Manor
Thank you for your positive feedback, we are so glad you are happy with all the care in the last month, we will of course let the staff know. Again thank you.
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Review from R M (Son of Resident) published on 21 December 2017
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Reply from Zoe Haines, Operations Manager at Barchester Cherry Blossom Manor
Thank you for taking the time to complete this review. It is very important that your Mum lives in a clean and beautiful environment and we are proud that we can offer these lovely facilities.
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Review from Peter H (Friend of Resident) published on 5 December 2017
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Reply from Zoe Haines, Operations Manager at Barchester Cherry Blossom Manor
Thank you for your positive feedback, I have shared this with the team.
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Review from Rosie E (Daughter of Resident) published on 5 December 2017
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Reply from Zoe Haines, Operatiosn Manager at Barchester Cherry Blossom Manor
Thank you so much for your kind words. It is always a pleasure sharing such moments in peoples lives. I have shared your feedback with the team.
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Review from Roger D (Son of Resident) published on 5 December 2017
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Reply from Zoe Haines, Operations Manager at Barchester Cherry Blossom Manor
Thank you for taking the time to complete this feedback for us and for helping others when deciding on possible future options for themselves and their loved ones on deciding where to live. I have shared your feedback with the team and we will use this to improve our future practice.
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Review from Brian D (Resident) assisted by family/friend published on 24 November 2017
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Reply from Zoe Haines, Operations Manager at Barchester Cherry Blossom Manor
Thank you for taking the time to complete this questionnaire and share your feedback with us. Your comments are really important to us and I will ensure the staff are aware of your feedback.
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Review from Irene B (Resident) assisted by family/friend published on 14 November 2017
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Reply from Zoe Haines, Operations Manager at Barchester Cherry Blossom Manor
Thank you for your positive feedback, I will ensure this is shared with the team.
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Review from Sheila B (Resident) assisted by family/friend published on 14 November 2017
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Reply from Zoe Haines, Operations Manager at Barchester Cherry Blossom Manor
Thank you for your positive feedback and taking the time to complete this review. I will ensure the team hear this positive feedback.
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The Review Score of 9.8 (9.833) out of 10 for Barchester Cherry Blossom Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.833 for Barchester Cherry Blossom Manor is calculated as follows: ( (288 Excellents x 5) + (40 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 336 Ratings = 4.833
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Cherry Blossom Manor is based on 28 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 77 registered maximum number of service users is 15.4, which has been reached with 28 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 24 Nov 2020
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Job Title: General Manager
Joined: 2017
Hello & welcome to Cherry Blossom Manor. I have been a qualified Nurse for 25 years & always been interested in people & making a difference in their lives. Service to the elderly has always been close to my heart. I also like to develop people with a passion for service into leaders. Enjoy becoming more familiar with us here at Cherry Blossom.
Job Title: Deputy Manager
Joined: 2018
I am a qualified Nurse which is a key part of my role as Deputy Manager here at Cherry Blossom. I began my journey here as a Head of Unit & was promoted shortly after to my current position. I like to help build a happy, competent and caring team which is a pleasure to be part of.
I strive to ensure that all care is delivered to a high standard. Most of all I want to make sure that all our Residents are safe, contented & happy. When I see Residents & Staff are happy & well that is when I am most satisfied in my work.
Job Title: Head of Care
Joined: 2017
I initially joined as a newly qualified Nurse. I had a short break in service after several years where I went to Nurse in a hospital environment & then brought that experience back to Cherry Blossom & was promoted to my current role. I sincerely care for our Resident's best interests.
Job Title: Night Team Leader
Joined: 2020
I started as a qualified day Nurse, went on nights & was promoted to my current position. I am honoured & proud of the rapport I have with our Residents.
Job Title: Head of Memory Lane & Dementia Champion
Joined: 2016
I am a qualified Nurse and my dedication and knowledge were recognized when I was promoted to Head of our Memory Lane Dementia Unit. My passion and understanding of Dementia have resulted in our unit passing our 1066 qualification. Our Residents are like family to me & this is reflected in my relationship with them.
Job Title: Head of Wellington
Joined: 2022
I worked at here as part of the night team & then was promoted to my current role. I also have a background in midwifery.
Job Title: Head of Silchester & Palliative Champion
Joined: 2019
I came as a qualified Nurse & worked night shifts. I then moved onto day shifts & have been promoted to my current role. I am protective of our Resident's well-being & happiness.
Job Title: Senior Nurse
Joined: 2012
I have worked for Barchester Healthcare for many years as a qualified Nurse where I have worked in a few different homes. My first home was Cherry Blossom where I have returned with a wider knowledge of Barchester & been promoted to my current position. Cherry Blossom Residents make this a second home for me.
Job Title: Junior Night Team Leader
Joined: 2019
I started at Cherry Blossom as a Senior Night Carer where I then qualified as a Nurse here in the UK & I have been promoted to my current position.
Job Title: Senior Carer, Speak Up & Dementia Champion
Joined: 2022
I am passionate about helping people & working well in a team.
Job Title: Administrator
Joined: 2011
Previous to Cherry I worked in a bank for many years & have also worked as a Carer part-time, so this role is perfect as it combines both of these. This really home from home with our endless extended family of Residents, their families/friends & our staff.
Job Title: Pet Therapy Dog
Joined: 2012
I have been coming to work with my Mum(Ali Mather, Home Administrator)since I was only 12 weeks old. Due to this, I love people, fuss & yummy snacks. I used to help deliver the newspapers to the Residents but now my legs aren't as good as they were I potter around to visit them in my own sweet time.
Job Title: Activities Coordinator
Joined: 2019
I started here as a Carer, then Activity Assistant & then Hostessing. I have now come back to the Activities Team as the Coordinator where I am excited for this opportunity & what I can bring to our lovely Residents. The knowledge of the other departments/roles & the home will definitely be helpful to me.
Job Title: Head Housekeeper
Joined: 2014
I started at Cherry Blossom as a Carer & was then promoted to Senior Carer & then to my current position. Having good knowledge of the Care role helps me in my current position as we all work together. I enjoy interacting & building a good rapport with all of our Residents as I work around all of the homes. It gives me satisfaction to maintain a high standard of cleanliness giving a safe environment for all.
Job Title: Maintenance Manager
Joined: 2013
My journey began here as a Maintenance Assistant when I was soon after promoted to my current role. It is my job to make sure that our home and gardens look of a high standard at all times. Whatever your loved one needs, no job is too big or too small just look for the man in grey.
Job Title: Head Chef
Joined: 2012
I started with Barchester as a Kitchen Assistant/Hostess in another home whilst studying for a VRQ in Professional Cookery at college to qualify for Hospitality Management. I came to Cherry as my current position. Cooking & Baking is my passion & I like creating new & exciting dishes for our Residents.
Job Title: Second Chef
Joined: 2022