This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
Barchester Cherry Blossom Manor has a Review Score of 9.8 (9.827) out of 10, based on 27 reviews in the last 2 years. Over all time Barchester Cherry Blossom Manor has 178 reviews.
Review from Jeanette B (Daughter of Resident) published on 8 November 2017
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Overall Experience
4.0 out of 5
Reply from Zoe Haines, Operations Manager at Barchester Cherry Blossom Manor
Thank you for taking the time to complete a review and for your positive feedback. I will ensure this is shared with the team.
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Review from Peggy H (Resident) assisted by family/friend published on 30 October 2017
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Overall Experience
5.0 out of 5
Reply from Zoe Haines, Operations Manager at Barchester Cherry Blossom Manor
We very much value any feedback received. Thank you for taking the time to do this review. I will ensure your feedback is shared with the team.
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Review from William C (Son of Resident) published on 16 October 2017
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Overall Experience
5.0 out of 5
Reply from Zoe Haines, Operations Manager at Barchester Cherry Blossom Manor
Thank you for your positive feedback I will ensure this is shared with the staff. I am happy your mother is settled and you have a good rapport with the staff.
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Review from Ross M (Grandson of Resident) published on 22 September 2017
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Overall Experience
4.0 out of 5
Reply from Zoe Haines, Operations Manager at Barchester Cherry Blossom Manor
Thank you for your positive feedback and kind words. I will ensure this is shared with the staff.
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Review from Heather R (Daughter-in-law of Resident) published on 30 August 2017
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Overall Experience
5.0 out of 5
Reply from Zoe Haines, Operations Manager at Barchester Cherry Blossom Manor
Thank you for taking the time to complete this review. We always appreciate feedback and will ensure that this is shared with the team.
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Review from G J (Daughter of Resident) published on 5 July 2017
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Overall Experience
5.0 out of 5
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Review from Joyce I (Resident) published on 15 May 2017
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Lee Houston, General Manager at Barchester Cherry Blossom Manor
Thank you for taking the time to review our home and leave feedback. We are pleased that the majority of the areas you have rated as good. The home is currently under new management and continually strives to assess, review and improve services wherever possible to ensure that we are providing the best service to people who live in our home.
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Review from Keith G (Resident) published on 2 May 2017
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Overall Experience
4.0 out of 5
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Review from V K (Resident) published on 25 April 2017
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Overall Experience
5.0 out of 5
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Review from John W (Resident) published on 25 April 2017
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Overall Experience
5.0 out of 5
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Review from Patricia S (Resident) published on 25 April 2017
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Overall Experience
4.0 out of 5
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Review from John J (Son of Resident) published on 14 February 2017
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Overall Experience
4.0 out of 5
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Review from Chris M (Son of Resident) published on 7 February 2017
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Overall Experience
3.0 out of 5
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Review from J M (Daughter of Resident) published on 25 January 2017
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Overall Experience
4.0 out of 5
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Review from Benda P (Resident) assisted by family/friend published on 9 January 2017
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3.0 out of 5
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Review from V M T (Wife of Resident) published on 20 December 2016
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Overall Experience
3.0 out of 5
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Review from K F H (Relative of Resident) published on 16 March 2016
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Overall Experience
4.0 out of 5
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Review from Andy H (Friend of Resident) published on 25 February 2016
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
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The Review Score of 9.8 (9.827) out of 10 for Barchester Cherry Blossom Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.827 for Barchester Cherry Blossom Manor is calculated as follows: ( (276 Excellents x 5) + (40 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 324 Ratings = 4.827
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Cherry Blossom Manor is based on 27 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 77 registered maximum number of service users is 15.4, which has been reached with 27 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 24 Nov 2020
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Job Title: General Manager
Joined: 2017
Hello & welcome to Cherry Blossom Manor. I have been a qualified Nurse for 25 years & always been interested in people & making a difference in their lives. Service to the elderly has always been close to my heart. I also like to develop people with a passion for service into leaders. Enjoy becoming more familiar with us here at Cherry Blossom.
Job Title: Deputy Manager
Joined: 2018
I am a qualified Nurse which is a key part of my role as Deputy Manager here at Cherry Blossom. I began my journey here as a Head of Unit & was promoted shortly after to my current position. I like to help build a happy, competent and caring team which is a pleasure to be part of.
I strive to ensure that all care is delivered to a high standard. Most of all I want to make sure that all our Residents are safe, contented & happy. When I see Residents & Staff are happy & well that is when I am most satisfied in my work.
Job Title: Head of Care
Joined: 2017
I initially joined as a newly qualified Nurse. I had a short break in service after several years where I went to Nurse in a hospital environment & then brought that experience back to Cherry Blossom & was promoted to my current role. I sincerely care for our Resident's best interests.
Job Title: Night Team Leader
Joined: 2020
I started as a qualified day Nurse, went on nights & was promoted to my current position. I am honoured & proud of the rapport I have with our Residents.
Job Title: Head of Memory Lane & Dementia Champion
Joined: 2016
I am a qualified Nurse and my dedication and knowledge were recognized when I was promoted to Head of our Memory Lane Dementia Unit. My passion and understanding of Dementia have resulted in our unit passing our 1066 qualification. Our Residents are like family to me & this is reflected in my relationship with them.
Job Title: Head of Wellington
Joined: 2022
I worked at here as part of the night team & then was promoted to my current role. I also have a background in midwifery.
Job Title: Head of Silchester & Palliative Champion
Joined: 2019
I came as a qualified Nurse & worked night shifts. I then moved onto day shifts & have been promoted to my current role. I am protective of our Resident's well-being & happiness.
Job Title: Senior Nurse
Joined: 2012
I have worked for Barchester Healthcare for many years as a qualified Nurse where I have worked in a few different homes. My first home was Cherry Blossom where I have returned with a wider knowledge of Barchester & been promoted to my current position. Cherry Blossom Residents make this a second home for me.
Job Title: Junior Night Team Leader
Joined: 2019
I started at Cherry Blossom as a Senior Night Carer where I then qualified as a Nurse here in the UK & I have been promoted to my current position.
Job Title: Senior Carer, Speak Up & Dementia Champion
Joined: 2022
I am passionate about helping people & working well in a team.
Job Title: Administrator
Joined: 2011
Previous to Cherry I worked in a bank for many years & have also worked as a Carer part-time, so this role is perfect as it combines both of these. This really home from home with our endless extended family of Residents, their families/friends & our staff.
Job Title: Pet Therapy Dog
Joined: 2012
I have been coming to work with my Mum(Ali Mather, Home Administrator)since I was only 12 weeks old. Due to this, I love people, fuss & yummy snacks. I used to help deliver the newspapers to the Residents but now my legs aren't as good as they were I potter around to visit them in my own sweet time.
Job Title: Activities Coordinator
Joined: 2019
I started here as a Carer, then Activity Assistant & then Hostessing. I have now come back to the Activities Team as the Coordinator where I am excited for this opportunity & what I can bring to our lovely Residents. The knowledge of the other departments/roles & the home will definitely be helpful to me.
Job Title: Head Housekeeper
Joined: 2014
I started at Cherry Blossom as a Carer & was then promoted to Senior Carer & then to my current position. Having good knowledge of the Care role helps me in my current position as we all work together. I enjoy interacting & building a good rapport with all of our Residents as I work around all of the homes. It gives me satisfaction to maintain a high standard of cleanliness giving a safe environment for all.
Job Title: Maintenance Manager
Joined: 2013
My journey began here as a Maintenance Assistant when I was soon after promoted to my current role. It is my job to make sure that our home and gardens look of a high standard at all times. Whatever your loved one needs, no job is too big or too small just look for the man in grey.
Job Title: Head Chef
Joined: 2012
I started with Barchester as a Kitchen Assistant/Hostess in another home whilst studying for a VRQ in Professional Cookery at college to qualify for Hospitality Management. I came to Cherry as my current position. Cooking & Baking is my passion & I like creating new & exciting dishes for our Residents.
Job Title: Second Chef
Joined: 2022
