Beech Manor has a Review Score of 8.9 (8.918) out of 10, based on 8 reviews in the last 2 years. Over all time Beech Manor has 13 reviews.
Review from Lynne M (Daughter-in-law of Resident) published on 26 June 2024
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Review from Malcolm M (Son of Resident) published on 19 April 2024
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Review from Brenda D (Daughter of Resident) published on 17 April 2024
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Review from Mike P (Son of Resident) published on 7 April 2024
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Review from L T (Daughter of Resident) published on 7 April 2024
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Review from Grant S (Son of Resident) published on 7 April 2024
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Review from A D (Daughter of Resident) published on 4 April 2024
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Reply from Kirstene Feenan, Marketing at Beech Manor
Thank you for your review; we're delighted to hear that your mum has settled well and enjoying the socialising at Beech Manor, it's a wonderful home. Best wishes, Renaissance Care.
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Review from Diane W (Daughter of Resident) published on 9 November 2023
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Review from S F (Daughter of Resident) published on 13 February 2023
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Reply from Kirstene Feenan, Marketing at Beech Manor
Thank you for your review and feedback. We’re glad to hear of your positive experience and we will ensure we look at all your points made so that we can address any areas for improvement, thank you again, Renaissance Care.
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Review from Fiona R (Daughter of Resident) published on 19 June 2020
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Reply from Kirstene Feenan, Marketing at Beech Manor
Thank you very much for your review. We hope you continue to stay safe and well during this time.
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Review from Shona G (Daughter of Resident) published on 15 June 2020
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Review from Pauline T (Niece of Resident) published on 15 June 2020
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Review from Helen W (Wife of Resident) published on 15 April 2019
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The Review Score of 8.9 (8.918) out of 10 for Beech Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.5 out of 5 from 7 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.457 for Beech Manor is calculated as follows: ( (57 Excellents x 5) + (21 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 92 Ratings = 4.457
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.461 Points relating to the number of positive Reviews for Beech Manor is based on 7 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2. 7 Positive Reviews ÷ 9.2 = 0.761
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 13 Jun 2024
How well do we support people's wellbeing? |
Good
(4) |
How good is our leadership? |
Very good
(5) |
How good is our staff team? |
Good
(4) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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