Caledonia Care Home has a Review Score of 8.0 (7.975) out of 10, based on 2 reviews in the last 2 years. Over all time Caledonia Care Home has 14 reviews.
Review from Jennifer M (Daughter of Resident) published on 31 March 2025
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Review from Anne W (Daughter of Resident) published on 8 August 2023
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Review from Margo S (Daughter of Resident) published on 12 June 2022
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Review from Jacqueline K (Wife of Resident) published on 10 April 2020
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Review from H D (Wife of Resident) published on 2 March 2020
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Review from B S (Cousin of Resident) published on 25 November 2019
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Review from Claire F (Granddaughter of Resident) published on 5 August 2019
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I can’t recommend
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Review from Joyce R (Daughter-in-law of Resident) published on 9 May 2019
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Review from Fiona C (Daughter of Resident) published on 8 March 2019
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Review from Frank C (Son of Resident) published on 15 February 2019
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Review from Hilary C (Wife of Resident) published on 7 February 2019
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Review from M C (Son of Resident) published on 6 February 2019
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Review from Joyce H (Daughter of Resident) published on 6 November 2018
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Review from Fiona M (Granddaughter of Resident) published on 30 December 2015
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The Review Score of 8.0 (7.975) out of 10 for Caledonia Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.2 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.739 for Caledonia Care Home is calculated as follows: ( (18 Excellents x 5) + (4 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 23 Ratings = 4.739
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.236 Points relating to the number of positive Reviews for Caledonia Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18. 2 Positive Reviews ÷ 18 = 0.111
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 9 Jun 2023
How well do we support people's wellbeing? |
Good
(4) |
How good is our leadership? |
Good
(4) |
How good is our staff team? |
Good
(4) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Registered home manager
Mairi has a BA in nursing studies, and is a registered general nurse (RGN). She also has an SVQ Level 4 in Leadership and Management award.
She worked as a qualified nurse for over 30 years in a variety of settings including a hospital, community continence service, hospice and care home. She’s also worked in quality and as a clinical trainer.
Her extensive background across different settings has given her great insight into different aspects of the industry, and helped her build essential skills to excel in her management role.
Mairi takes a very strategic view of the home, and her goal is to look after the staff, to ensure they’re then able to provide unrivalled care and support for the residents.
She said, “Handsale has a non-corporate approach. They’re big enough to make a difference, whilst being small enough to care about the details.
“My favourite quote is Dr Seuss: ‘Unless someone like you cares a whole awful lot, nothing is going to get better. It’s not.’”