Parkmanor Oaks

6 Thornhill Road, Dunmurry, Belfast BT17 9EJ
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9.8 44 Reviews
  • Parkmanor Oaks, Belfast
On entry to the foyer, visitors could be forgiven for thinking they have walked into a luxury hotel with the spacious entrance, the plush, welcoming sofas and grand stylish décor.

And the luxury doesn’t stop there. Each one of Parkmanor Oaks rooms is equipped with an en suite bathroom and plasma TV.

The comfort of Parkmanor Oak's residents is priory along with first-class care.

This home has 3 separate wings offering specialist dementia care, residential care and nursing services, all set in picturesque parkland just moments from Dunmurry village.

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Care Provided by Parkmanor Oaks

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 81 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Claire Black (Manager)
  • Admission Criteria
    • All residents subject to a pre-admission clinical nursing assessment.
    • Ages from 18 to 111
  • Room Information
    • Single Rooms (81)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (35)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2010
    • Last Refurbishment: 2010
    • Number of floors: 3

Facilities

  • Gardens
  • Television point in own room
  • Visiting

  • Tours available anytime. Please contact home directly to arrange an appointment.


  • Parking

  • The home has on-site parking available.


Parkmanor Oaks Reviews (44)

Total of 44, showing 41-44
9.8

Parkmanor Oaks has a Review Score of 9.8 (9.767) out of 10, based on 14 reviews in the last 2 years. Over all time Parkmanor Oaks has 44 reviews.

Overall Experience

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Date Published

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Review from Raymond S (Son of Resident) published on 12 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Park Manor for approximately three years. This is her 3rd nursing home. The manager and all the staff are very welcoming, kind, considerate and treat the residents with professional care. The staff are very aware of individual needs and will always communicate these
to families. The facilities are excelled always clean and residents bedrooms are always neat and tidy. My mother has dementia and staff always treat her as a human being communicating and spending time with her. Park Manor is fantastic and I would recommend it without hesitation. The food is also excellent.

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Review from Yvonne H (Wife of Resident) published on 2 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in the dementia unit of Park Manor nursing home & the standard of care was superb, all staff from the manager to cleaning staff were exemplary, the care & attention given to residents was of the highest standard.


Daily activities includes a selection of helping residents to remember

& talk about the past, jigsaws, foot spas, manicures & games.


Residents who can’t feed themselves are fed by staff & dignity in the home is of the highest standard.


A beautiful home with caring staff.


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Review from Martha K (Sister of Resident) published on 15 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It has been three years this coming August since my sister became a resident in Park Manor nursing home. The care, support and friendship she has experienced from all the staff in Park Manor cannot be faulted and our family are thankful and extremely grateful for this care and love.
The staff go beyond
the call of duty for my sister and her every need is attended to. She is very happy and settled here and we dread the day - if it ever came - that Park Manor ever closed.

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Review from Carol B (Daughter of Resident) published on 31 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been in Park Manor for almost eighteen months. She has settled well and is very happy. Any concerns I may have are always dealt with promptly and with compassion and courtesy. Mum celebrated her 89th birthday this month in Park Manor - she had a wonderful day courtesy of the staff and
kitchen organising a beautiful birthday tea. I recommend and commend Park Manor for all their care of my Mother and the other residents.

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Current Review Score: 9.8 (9.767)

Overview of Review Score

The Review Score of 9.8 (9.767) out of 10 for Parkmanor Oaks is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.903 for Parkmanor Oaks is calculated as follows: ( (151 Excellents x 5) + (12 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 165 Ratings = 4.903

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.864 Points relating to the number of positive Reviews for Parkmanor Oaks is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 81 registered maximum number of service users is 16.2. 14 Positive Reviews ÷ 16.2 = 0.864

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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Bed Vacancies

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Awards / Recognitions (36)

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Meet the Team (4)

Claire

Claire Black

Job Title: Nurse Manager

Joined: 2010

Claire is the nurse manager at Parkmanor Home. She joined the Macklin family in 2010!


Nicola

Nicola Cork

Job Title: Deputy Nurse Manager

Joined: 2013

Nicola is one of the deputy nurse managers at Parkmanor Home.


No image found

Laura Campbell

Job Title: Deputy Nurse Manager

Joined: 2010

Laura is one of the deputy nurse managers at Parkmanor Home. Laura joined the Macklin family in September 2010!


No image found

Colin Williams

Job Title: Activity Therapist

Joined: 2022

Colin is one of the activity therapists at Parkmanor Home.


He joined the Macklin family in December 2022.