Three Rivers Care Centre

11 Millbank Lane, Lisnamallard, Omagh BT79 7YD
Submit a Review
2 Reviews
  • Three Rivers Care Centre, Omagh
Show Three Rivers Care Centre on the Map

Care Provided by Three Rivers Care Centre

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 56 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Head/Brain Injury
  • Hearing Impairment
  • Schizophrenia
  • Stroke
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Bernie McDaniel (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (56)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
Are you the Owner/Manager of Three Rivers Care Centre? View your Advertising Options

Three Rivers Care Centre Reviews (2)

Over all time Three Rivers Care Centre has 2 reviews.

Overall Experience

  • 1
  • 0
  • 0
  • 0
  • 1

Date Published

2
0
0
0
2

Review from Jacqueline G (Daughter of Resident) published on 6 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mammy had spent her last years of dementia in Three Rivers Care Centre and I can honestly say that she was greatly cared for by all the staff that were involved in taking care of her. All her needs were seen to in a very dignified manner, right up to the day she passed away at the end of April 2021.
The manner the staff carried out Mammy's last days was 100%. Throughout the covid pandemic, a member of the staff carried out video calls so that we could see and speak to Mammy, which we are more than grateful for. The staff went over and beyond their duties at such a very stressful and challenging time, owing to covid. Thank you, thank you for all your loving care towards Mammy.

Reply from Hazel Bainbridge, Office Manager at Three Rivers Care Centre

Thank you so much for your kind words regarding the care of your Mother.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Charlotte A (Daughter of Resident) published on 10 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

We had the unfortunate experience of entering my mum into this 'care' home Three Rivers.
From the day she entered in July 2020 to the day she passed away Feb 2021 we found the following:
Unfriendly staff with a level of care which we found totally unacceptable and well below the minimum standard required.
Little to no communication between staff and us, the family. The staff seemed uninterested and super-defensive when you asked questions. I made a complaint about my mum's neglect and it was never answered.
I was provided with false and misleading information in relation to care. Basically, my mother was dehumanised. A hundred other things to say but this will suffice. A regretful episode for us.

Reply from Philip Scott, Managing Director at Three Rivers Care Centre

We have very recently received a formal complaint from this lady and as a result our formal review process is already underway. We are disappointed that the review on Carehome.co.uk has been placed before the outcome of the formal complaints process is known. That said, this families concerns will be fully investigated and if remedial action is warranted we would implement such without delay. We remain an open and transparent organisation that seeks to provide high quality services for all of our residents. This complaint will be answered in full and with all findings of the investigation disclosed to all parties.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overview of Review Score

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Three Rivers Care Centre

What types of Care is Three Rivers Care Centre registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Three Rivers Care Centre provide?

Palliative Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Three Rivers Care Centre have?

There are 56 Single Rooms.

What are the Facilities & Services at Three Rivers Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Three Rivers Care Centre to the centre of Omagh?

0.5 mile(s) as the crow flies, distance by road may be significantly further.