The fee covers all dietary and hydration requirments: breakfast, lunch/dinner and evening meal with snacks and drinks offered throughout the day; laundry; entertainment/compaionship; personal care, cleaning and some outings. Hairdressing is not included although hair washing and drying is provided under personal care. Newpapers and some outings are also not included. Top up fees are considered.
Visiting Health Professionals not to visit for appointments at meal times.
Riverdale Court has a Review Score of 9.8 (9.764) out of 10, based on 34 reviews in the last 2 years. Over all time Riverdale Court has 127 reviews.
Review from M B (Resident) published on 28 February 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Eddie Hall, Deputy Manager at Riverdale Court
Thank you for your kind feedback, we are glad that you enjoy your stay.
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Review from James S (Son of Resident) published on 28 February 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Eddie Hall, Deputy Manager at Riverdale Court
Thank you for your kind feedback James, we are glad that we are able to support Mum the best we can.
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Review from S H (Resident) published on 28 February 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Eddie Hall, Deputy Manager at Riverdale Court
Thank you for your kind feedback and we are glad that you have enjoy your stay.
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Review from J H (Resident) published on 28 February 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Eddie Hall, Deputy Manager at Riverdale Court
Thank you for your kind feedback, we are glad that you are enjoying the activities.
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Review from Ron M (Wife of Resident) published on 28 February 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Eddie Hall, Deputy Manager at Riverdale Court
Thank you for your kind feedback Ron, we are glad that we are able to support you and your wife.
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Review from Sheila H (Sister of Resident) published on 28 February 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Eddie Hall, Deputy Manager at Riverdale Court
Thank you Sheila for your kind feedback, we are glad that she enjoy her stay.
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Review from S C (Sister-in-law of Resident) published on 28 February 2023
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5.0 out of 5
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Review from Elizabeth S (Daughter-in-law of Resident) published on 28 February 2023
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5.0 out of 5
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Review from L C (Brother-in-law of Resident) published on 28 February 2023
Submitted via Postal Card •
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5.0 out of 5
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Review from S R (Daughter of Resident) published on 1 December 2022
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Overall Experience
4.0 out of 5
Reply from Hakim Issop, Manager at Riverdale Court
Thank you for the positive review of our home. My team are here to provide you with the best care and support at all times. We are happy that you enjoy living at our home.
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Review from Helen G (Daughter of Resident) published on 13 June 2022
Submitted via Website •
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5.0 out of 5
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Review from Linda F (Daughter of Resident) published on 30 May 2022
Submitted via Postal Card •
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4.0 out of 5
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Review from Michelle S (Daughter of Resident) published on 22 February 2021
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5.0 out of 5
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Review from Bernadette R (Daughter of Resident) published on 22 February 2021
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5.0 out of 5
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Review from M M (Son of Resident) published on 2 September 2020
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4.0 out of 5
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Review from M W (Daughter of Resident) published on 27 August 2020
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Overall Experience
5.0 out of 5
Reply from Nicolas Keemew, Manager at Riverdale Court
Thank you, for the review, I will share with my team.
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Review from A D (Granddaughter of Resident) published on 21 August 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Nicolas Kee mew, Home manager at Riverdale Court
Hi
I am glad to read your feedback on Riverdale Court and our staff.
Thank you for your kind review.
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Review from S W (Daughter of Resident) published on 19 August 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Nicolas Kee mew, GM at Riverdale Court
Thank you so much for your reviews. It was nice to meet you and I will share your feedback to my team.
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Review from Barry W (Respite Resident) published on 24 July 2020
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Nicolas Keemew, Manager at Riverdale Court
Hi Barry
Thank you so much for your feedback. I am glad mum settled well at Riverdale.
I will share your feedback to our team
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Review from Rebecca P (Granddaughter of Resident) published on 3 June 2020
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Nicolas Keemew, Manager at Riverdale Court
Thank you so much for your review, Rebecca. We are happy to read your review and feedback.
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The Review Score of 9.8 (9.764) out of 10 for Riverdale Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 34 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.764 for Riverdale Court is calculated as follows: ( (315 Excellents x 5) + (80 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 402 Ratings = 4.764
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Riverdale Court is based on 34 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 34 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 6 Aug 2021
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Job Title: Deputy Manager
Joined: 2022
Solomon has been working as a Senior Care Lead at Avante since 2022 and is known for his good work ethic and zest for learning. Solomon was promoted to Deputy Manager at Riverdale Court in July 2023.
Prior to joining Avante, Solomon worked in senior care roles at Nellsar Care and BUPA Care Homes at Priory Mews.
He started his career in Marketing and Customer Services and worked his way up to become a Marketing and Business Development Manager before moving to the world of social care where he completed an Advanced Apprenticeship in Adult Social Care.
Solomon has a number of qualifications under his belt, including a Diploma in Marketing, a Degree in Business Administration and a Master's in Healthcare Management from Anglia Ruskin University.
Solomon enjoys reading, writing and listening to music.
Job Title: Registered Home Manager
Joined: 2025
Registered Home Manager
