Riverdale Court

17 Dovedale Close, Welling DA16 3BU
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9.8 127 Reviews
  • Riverdale Court, Welling
Riverdale Court care home, situated in Welling, in the London Borough of Bexley, is a care facility providing residential care for older people living with dementia.

Riverdale Court provides a wealth of support services for people living with dementia, with the aim of not just providing care and comfort, but also a new, positive and more engaging stage in their lives. The team of qualified and attentive staff provide 24-hour specialist person-centred dementia care.

All of the bedrooms have bright modern en suite facilities with individual colour schemes to provide relaxation and a sense of well-being.

At the heart of Riverdale Court is its Philosophy of Care, The Eden alternative, where social interaction and engagement are encouraged and boredom is eradicated by addressing the three plagues of loneliness, helplessness and boredom within the home.

Care Provided by Riverdale Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sid Vaghela (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (80)
    • Single Rooms with ensuite Wet Room (80)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2010

Funding & Fees Guide for Riverdale Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,823
    • Self-Funded Residential Dementia Care from £1,823
    • RESPITE Self-Funded Residential Care from £2,005
    • RESPITE Self-Funded Residential Dementia Care from £2,005
  • The fee covers all dietary and hydration requirments: breakfast, lunch/dinner and evening meal with snacks and drinks offered throughout the day; laundry; entertainment/compaionship; personal care, cleaning and some outings. Hairdressing is not included although hair washing and drying is provided under personal care. Newpapers and some outings are also not included. Top up fees are considered.


  • (these prices are only a guideline, please contact Riverdale Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visiting Health Professionals not to visit for appointments at meal times.


Total of 127, showing 121-127
9.8

Riverdale Court has a Review Score of 9.8 (9.764) out of 10, based on 34 reviews in the last 2 years. Over all time Riverdale Court has 127 reviews.

Overall Experience

  • 103
  • 22
  • 2
  • 0
  • 0

Date Published

127
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93
Overall Experience  Overall Experience 5.0 out of 5

I used to go to Church with one of the residents. I just had to tell the manager today how wonderful her staff are. I visit a few friends in Home's and you hear bad things so I think it is important to say how good the staff are here. They always welcome me and are so kind and outgoing. A real credit
to my friend.

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Overall Experience  Overall Experience 5.0 out of 5

We live nearby a lovely residential area. We visit the home and are invited to events which is very kind, they don't have to do that. The grandchildren love coming for the Easter Egg Hunt and the residents and staff are always cheery and welcoming. Staff always say hello when we see them.

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Overall Experience  Overall Experience 4.0 out of 5

This is how respite and care should be, a really good team of dedicated, caring and "can do" people providing high-quality support to people in an environment that are comfortable, safe, clean, very friendly and positive. If mum is happy, I'm happy.

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Overall Experience  Overall Experience 5.0 out of 5

My Father recently came in for respite. We were very anxious about it as it was the first time. The staff not only gave wonderful care to my dad but also supported us as a family.
We are so glad we chose Riverdale Court. The management were available to speak to me every day. Brilliant staff and managers.

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Overall Experience  Overall Experience 5.0 out of 5

The staff in Riverdale treat my mother with care and compassion. They are very friendly and helped me get through a very difficult time when mum was first admitted. I would highly recommend Riverdale as an excellent choice of care home particularly for someone with a dementia condition.

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Overall Experience  Overall Experience 3.0 out of 5

Riverdale staff have shown to be kind, caring and respectful, my mother has responded to the care she receives and appears healthier than when she first arrived, although often confused, she does appear (and often says she feels) quite content.

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Overall Experience  Overall Experience 5.0 out of 5

Very polite and supportive staff. My mother has language and memory problems and has been supported very well considering. I visit whenever I can and am made to feel welcome whatever the time. I had concerns over an agency staff who supported my mother by dressing her inappropriately - I raised this
with staff and felt that I was heard. Very reassuring for the family.

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Current Review Score: 9.8 (9.764)

Overview of Review Score

The Review Score of 9.8 (9.764) out of 10 for Riverdale Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.764 for Riverdale Court is calculated as follows: ( (315 Excellents x 5) + (80 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 402 Ratings = 4.764

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Riverdale Court is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 34 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Aug 2021

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

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Solomon Ofori

Job Title: Deputy Manager

Joined: 2022

Solomon has been working as a Senior Care Lead at Avante since 2022 and is known for his good work ethic and zest for learning. Solomon was promoted to Deputy Manager at Riverdale Court in July 2023.


Prior to joining Avante, Solomon worked in senior care roles at Nellsar Care and BUPA Care Homes at Priory Mews.


He started his career in Marketing and Customer Services and worked his way up to become a Marketing and Business Development Manager before moving to the world of social care where he completed an Advanced Apprenticeship in Adult Social Care.


Solomon has a number of qualifications under his belt, including a Diploma in Marketing, a Degree in Business Administration and a Master's in Healthcare Management from Anglia Ruskin University.


Solomon enjoys reading, writing and listening to music.


No image found

Sid Vaghela

Job Title: Registered Home Manager

Joined: 2025

Registered Home Manager