Acorn Lodge Care Home - Avery Healthcare

132 Coventry Road, Nuneaton CV10 7AD
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9.8 49 Reviews
  • Acorn Lodge Care Home - Avery Healthcare, Nuneaton
Acorn Lodge is a well-respected care home in Nuneaton that has facilities for residential, dementia or short-term respite care.

Just a short bus ride from the town centre, the home happily accommodates couples and companions who wish to remain together as they continue their care journey and make new memories side by side.

All rooms are furnished to a high standard and the spacious lounges offer opportunities for socialising and participating in activities. All residents are able to enjoy communal films in their cinema and get their hair done in the hair salon.

The staff encourage residents to be as independent as they wish while supporting them with sympathetic care when needed.

Staff keep up-to-date with the latest thinking in dementia care. The dedicated Memory Care Suite has its own sweet shop and makes use of reminiscence therapy, modern technology and the internet in recalling the past.

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Care Provided by Acorn Lodge Care Home - Avery Healthcare

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jacky West (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2011

Funding & Fees Guide for Acorn Lodge Care Home - Avery Healthcare

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,229
    • Self-Funded Residential Dementia Care from £1,229
    • RESPITE Self-Funded Residential Care from £1,329
    • RESPITE Self-Funded Residential Dementia Care from £1,329
  • (these prices are only a guideline, please contact Acorn Lodge Care Home - Avery Healthcare to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room

Acorn Lodge Care Home - Avery Healthcare Reviews (49)

Total of 49, showing 1-20
9.8

Acorn Lodge Care Home - Avery Healthcare has a Review Score of 9.8 (9.791) out of 10, based on 10 reviews in the last 2 years. Over all time Acorn Lodge Care Home - Avery Healthcare has 49 reviews.

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Review from Joanne D (Niece of Resident) published on 18 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear uncle was a resident for 2 years at Acorn Lodge Care Home until he passed away in December.
The staff are so friendly and they provide exceptional care to all of the residents. The staff made a huge difference to the last 2 years of my uncles life, he was always so happy and content.
The
food choices are of a high standard and well presented. The home is nicely decorated, well furnished and very clean. I couldn't have asked for anymore from the home, they are such a great team.

Reply from Jacky West, Manager at Acorn Lodge Care Home - Avery Healthcare

Thank you for your review, it was our pleasure to care for your uncle, he was a lovely gentleman who is missed.


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Review from Natasha I (Niece of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely aunt was a resident from August 2023 to January 5th this year when she sadly died. I cannot praise Acorn Lodge highly enough for all they did for her over her last 16 months.
She loved her room and waving to the staff as they came in and out.
She had a great sense of humour and liked to
make them laugh.
I was incredibly impressed last July when the well-being lead, matched her with a family in Canada for regular video chats. She loved Canada - we have family there and she visited many times. I was blown away by how Acorn Lodge went that extra mile to provide this bespoke activity for her, which she looked forward to so keenly every week. It really brightened her life and she loved her five minutes of fame when she was featured on the BBC too. We will be forever grateful for the care shown to her by all the staff in her final few days - it couldn't have been better. She is an exceptional manager who has created a magical atmosphere and a lovely place.

Reply from Jacky West, Manager at Acorn Lodge Care Home - Avery Healthcare

Thank you for your kind words. We have been so lucky to meet your aunt and get to know her and her us. What a wonderful lady with a great sense of humour, she leaves us with many memories to make us smile.


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Review from Gillian B (Daughter of Resident) published on 16 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went into respite care at Acorn Lodge for the period 3rd June to 15th June 2024. She was very apprehensive and reluctant, fearing she would be unhappy. I am pleased to say that she was well received by the staff and made to feel at ease from the very first moment she arrived. All the staff, knowing
her reservations, soon made her welcome and ensured she fitted in. She ate well and communicated with others far better than we expected and should the need arise in the future, she would be much more agreeable to respite thanks to this stay at Acorn Lodge.
Many thanks to the manager and staff for their kindness and consideration.

Reply from Jacky West, Manager at Acorn Lodge Care Home - Avery Healthcare

Thank you for your lovely review, it was our pleasure to care for your mum during her recent stay and we look forward to welcoming her back soon.


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Review from Muriel C (Respite Resident) published on 12 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I stayed for 2 weeks while my daughter was on holiday. I was hugely impressed and cannot fault anything or anyone. Nothing was too much trouble for the staff, they were all very caring and friendly. I enjoyed it so much that I am booked in again for June.

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Review from Connie G (Friend of Resident) published on 19 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited my friend five times while she was at Acorn Lodge Care Home for two weeks. Had tea and cakes on my visits. Also had dinner with her on two lunchtimes and enjoyed very good food and service. All staff are very good and helpful. My friend has enjoyed her stay with you all and hopes to be back
next year when her daughter goes away again.

Reply from Jacky West, Manager at Acorn Lodge Care Home - Avery Healthcare

Thank you for your review, I will pass on your lovely comments to the team.


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Review from C N (Daughter of Resident) published on 10 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Acorn Lodge is a well-structured, organised, and effectively run care home. A credit to its staff and management.
The staff are well coordinated from care staff, catering, entertainment, housekeeping, and maintenance, together with a pleasant welcome on arrival at reception/admin.
The food is excellent
and served in a lovely "setting" dining room. "Themed" days in the home and external outings from time to time serve to add to Acorn Lodge's quality of care.
They have provided my mother with a high level of care over the 5 years as a resident. I have on numerous occasions gone "the extra mile" to ensure her needs of well-being are met.

Reply from Jacky West, Manager at Acorn Lodge Care Home - Avery Healthcare

Thank you for such lovely comments for our home. It is appreciated and means a lot to all of us. We are so glad that the last few years have been good for Mum and we hope it continues to be so.


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Review from T W (Grandson of Resident) published on 24 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has been here now for a few months, and she is very happy and tells me it's a lovely place to live. The home always looks clean, and the meals look very nice. I've joined some of the activities and entertainment, and it's always good fun. All the staff are very friendly and helpful.

Reply from Jacky West, Manager at Acorn Lodge Care Home - Avery Healthcare

Thank you for your review, kind words and your amazing 5-star rating regarding the care your nan has received since being a member of our loving care community. It is a true pleasure to care for your nan, giving you and your family the peace of mind you deserve. Best wishes.


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Review from J R (Wife of Resident) published on 23 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband went into the care of acorn lodge in December 2022. I visited the care home every day and spent a lot of time with my husband I cannot fault the care my husband received. Staff were very caring and nothing was too much trouble. My husband was put on end of life care for a while and myself
and daughter were there all day with him for quite a few weeks, and they looked after us so well as a family. Sadly we lost him in June this year. They did their very best to make him happy even the girls who cleaned their.

Reply from Jacky West, Manager at Acorn Lodge Care Home - Avery Healthcare

Thank you for your lovely review. It was our pleasure to care for your husband and I know how much he is missed, I hope you will keep in touch.


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Review from Joanne L (Daughter of Resident) published on 4 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very impressed with the care that was provided for my father and could not have asked for any more.
The cleanliness was always spot on
The food was lovely, and we had an option every day.
The staff were amazing - nothing was too much trouble - always kept the family updated if there were any
concerns.
We could visit when we wanted and was always welcoming.

Reply from Jacky West, Manager at Acorn Lodge Care Home - Avery Healthcare

Thank you for taking the time to send us thoughtful and kind words. It was our pleasure to care for your father.


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Review from C W (Daughter of Resident) published on 26 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled in really well during her two weeks of respite care. The facilities are lovely and clean. The staff were excellent and really put Mum at ease encouraging her to walk etc. Mum has enjoyed the food and the afternoon activities put on for the residents too. We would definitely use you again!

Reply from Jacky West, Manager at Acorn Lodge Care Home - Avery Healthcare

Thank you for your lovely review and we are pleased to hear that Mum enjoyed her stay, we look forward to welcoming her back.


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Review from S J (Son of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my relative went into care in Acorn Lodge Care Home in September 2022, she has been extremely happy and consistently has had nothing but praise for the home and its staff. She is treated and cared for well, when she has needed more support it has been provided. She is extremely happy in Acorn
Lodge, as am I happy that she is there too. Many thanks to the manager and her team. Keep up the good work.

Reply from Rachel Aran, Marketing Administrator at Acorn Lodge Care Home - Avery Healthcare

Thank you for taking the time to review Acorn Lodge Care Home in Nuneaton. We are delighted to hear how happy you are with the care that your loved one has received since being a part of our loving care community and that she feels supported. Your feedback is truly invaluable to us and our staff team. Best wishes, Rachel.


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Review from Lynne E (Daughter of Resident) published on 20 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Acorn Lodge is a lovely caring friendly well-run care home which always has a welcoming and homely feel. Mum's initial respite stay in Aug 22 turned into a permanent residency after she settled in so well. Mum has never once got upset as we say goodbye after each visit which gives us comfort she feels
safe there. Dementia is a terrible illness and the staff are wonderful with mum and she is extremely well cared for. It has been great to see her enjoying the activities held at the home and tucking into the wonderful cakes baked daily! I attended my first Relatives Meeting this week, the first of many I hope.

Reply from Sarah Goswell, Marketing Assistant at Acorn Lodge Care Home - Avery Healthcare

Thank you for taking the time to review Acorn Lodge Care Home in Nuneaton and for your amazing 5-star rating. We are delighted to hear how happy you are with the care your mum has received from our dedicated staff team, since being a part of our loving care community. We understand that moving a loved one into care can be a daunting experience for everyone, therefore we try and make the process as seamless as possible. We look forward to seeing you on your next visit. Best wishes, Sarah.


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Review from Karan J (Daughter-in-law of Resident) published on 2 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff extremely friendly and helpful and always with a smile. My father-in-law suffers from dementia, having been with Acorn Lodge since December 2020. He is very content and likes being looked after by the staff members! Recently, 2nd of November 2022, my mother-in-law suffered a heart attack at the
age of 92 years, and she has been accommodated by Acorn Lodge for a two-week respite stay, and again, she cannot fault anything. She also stayed in the home in September 2022 for two weeks.

Reply from Jacky West, Home Manager at Acorn Lodge Care Home - Avery Healthcare

Thank you for your lovely review of Acorn Lodge. It is a true pleasure to look after your father-in-law, along with your mother-in-law when she was recently unwell. I will pass your comments on to all of the staff team in the home. Best wishes, Jacky.


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Review from Michael J (Son of Resident) published on 2 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is always a welcoming and homely atmosphere when you enter Acorn Lodge. My father, who has Alzheimer's, has been a resident for nearly three years and has been extremely well cared for. I have always been kept informed via telephone if there is anything that I should be aware of relating to his
care with an honest and informative conversation. My mother recently suffered a heart attack, and I had no hesitation in booking her into Acorn Lodge for two weeks to aid her recovery, as I knew she would be well cared for.

Reply from Jacky West, Home Manager at Acorn Lodge Care Home - Avery Healthcare

Thank you for such lovely words about our home. We are one family and are very happy that you also feel this when you visit. It is our pleasure to care for your father, along with your mother when she needed addition support recently too. The staff team will be pleased to hear your lovely comments. Best wishes, Jacky.


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Review from M H (Wife of Resident) published on 28 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When we arrived we were met by friendly and welcoming staff. This put my husband right at ease. Since then he has been well looked after with care and understanding. The home seems well run and only have to ask the staff at reception and they will sort it. My husband has settled in really well.

Reply from Rachel Aran, Marketing Administrator at Acorn Lodge Care Home - Avery Healthcare

Thank you for taking the time to review Acorn Lodge Care Home in Nuneaton and for your amazing 5-star rating. We would like to thank you for your kind words regarding the care your husband has received since being a member of our loving care community. We understand that moving a loved one into care can be an overwhelming experience for all parties, and therefore, we offer our full support in ensuring this process is smooth and stress-free. It is a true pleasure to care for your husband giving you and your family the peace of mind you deserve, and we are pleased to hear that he has soon settled into his new surroundings. Best wishes, Rachel.


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Review from J P (Cousin of Resident) published on 7 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found Avon Lodge a really friendly, caring, and safe place to be. We are always kept well informed of any change or problems in a calm, reassuring way. Our relative has settled in really well, making friends and enjoying the company of the wonderful staff too. Acorn Lodge has given him back
his quality of life.

Reply from Ryan Farrelly, Marketing Assistant at Acorn Lodge Care Home - Avery Healthcare

Thank you for taking the time to review Acorn Lodge Care Home in Nuneaton. We are delighted to hear how well your relative has settled into our welcoming community. It is a pleasure to care for them. We look forward to seeing you on your next visit. Best Wishes, Ryan.


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Review from Paul S (Son of Resident) published on 27 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very caring, well-organised care home. All the staff go out of their way to be supportive, considerate and kind. The home is excellent in regards to facilities and decor. My mum is very much at home.

Reply from Ryan Farrelly, Marketing Assistant at Acorn Lodge Care Home - Avery Healthcare

Thank you for taking the time to review Acer House Care Home. We are delighted to hear such positive feedback about our home and your kind words about our staff are truly invaluable to us. It is a true pleasure to have your mother as part of our loving care community and it is great to hear how well she has settled in. We look forward to seeing you on your next visit. Best Wishes, Ryan.


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Review from Ronald S (Husband of Resident) published on 19 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased and happy with the service plus dedication that staff and carers give to all at Acorn Lodge. They are kind and helpful to my wife and I when I visit, I am very relieved that my wife is happy to be looked after. She enjoys all meals that are provided for her and I have Sunday dinner with
her which is excellent. It makes me so relieved to know that my wife is very happy there and she tells me, 'This is my home now'. It is good to know that there is somewhere and these care homes take the pressure off someone like me.

Reply from Rachel Aran, Marketing Administrator at Acorn Lodge Care Home - Avery Healthcare

Thank you for taking the time to review Acorn Lodge Care Home and for your kind words which are truly invaluable to us and our staff team. We are delighted to hear that your wife is happy/comfortable living here in the loving community that we create and enjoys the nutritious meals provided on a daily basis, giving you the peace of mind that you and your family deserve. Best wishes Rachel.


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Review from Debbie F (Daughter of Resident) published on 19 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was admitted to Acorn Lodge on Christmas Eve - he has dementia. From the word go we have been kept up to date with his progress, informed of any concerns about him, and received prompt feedback with regard to any concerns we have had. As it was during lockdown, it could have been a very stressful
experience for all of us but the staff ensured that we were able to maintain face-to-face contact (of sorts) throughout lockdown, using dad’s computer tablet. Dad tells us “the girls are so good to me”, “it’s a beautiful hotel”, “the food is excellent”! We know he wouldn’t say any of these things if it wasn’t true. Knowing he is happy, cared for and loved, makes us happy! We know that we will get to enjoy the very best of him during his twilight years, whilst his wonderful carers will take care of some of the worst. There’s always a friendly and helpful voice on the end of the phone or a smile and welcome from the moment you arrive at the care home thanks to the lovely girls in admin/reception.

Reply from Rachel Aran, Marketing Administrator at Acorn Lodge Care Home - Avery Healthcare

Thank you for taking the time to review Acorn Lodge Care Home and for your lovely feedback which is truly invaluable to us and our staff team. We appreciate how overwhelming moving into a new home can be for some residents, and therefore it is important to us that we make this an enjoyable process, by offering support and a helping hand where possible. We are delighted how well your father has settled in his new surroundings, giving you peace of mind. It is a pleasure to have him staying with us in the loving community that we create. Best wishes Rachel.


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Review from Pat G (Daughter of Resident) published on 22 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at the home for over 2-years, and during that time, she has been treated very well. The staff always have time for her and are very good with her. They always keep us well informed, and during this difficult time, we know she is safe and she is happy, which is very important.

Reply from Jacky West, Home Manager at Acorn Lodge Care Home - Avery Healthcare

Thank you for your words of support and appreciation. This means a lot to us and we hope we can carry on providing you with the assurance that your mother is cared for at all times. We hope to be able to see you all soon once again.


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Current Review Score: 9.8 (9.791)

Overview of Review Score

The Review Score of 9.8 (9.791) out of 10 for Acorn Lodge Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.958 for Acorn Lodge Care Home - Avery Healthcare is calculated as follows: ( (115 Excellents x 5) + (5 Goods x 4) ) ÷ 120 Ratings = 4.958

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.833 Points relating to the number of positive Reviews for Acorn Lodge Care Home - Avery Healthcare is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 10 Positive Reviews ÷ 12 = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Apr 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Frequently Asked Questions about Acorn Lodge Care Home - Avery Healthcare

What types of Care is Acorn Lodge Care Home - Avery Healthcare registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Acorn Lodge Care Home - Avery Healthcare provide?

Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Acorn Lodge Care Home - Avery Healthcare have?

There are 60 Single Rooms.

What are the Facilities & Services at Acorn Lodge Care Home - Avery Healthcare?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Acorn Lodge Care Home - Avery Healthcare to the centre of Nuneaton?

1.1 mile(s) as the crow flies, distance by road may be significantly further.