Barton Lodge

45 Birdsfoot Lane, Luton LU3 2DN
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10 66 Reviews
  • Barton Lodge, Luton
Barton Lodge is a luxurious, 70-bed wetroom en-suite haven, brimming with experienced and empathetic caregivers who provide exceptional round-the-clock residential and nursing care. Beyond the unparalleled care, residents are treated to a plethora of quality amenities, such as a state-of-the-art cinema, a gym, and a quaint tea room. Private dining facilities and a stunning landscaped garden provide the perfect backdrop for residents to bask in the finer things in life.

From personalised care to therapeutic activities, the team prioritise the quality of life for their beloved residents. The home's community thrives with organised events, including tantalising baking sessions, writing classes, gardening, rhythmic dancing, painting, thrilling quizzes, and chess matches. Barton Lodge sits in a prime location, near a diverse range of shops, restaurants, and a fascinating museum. Effortlessly accessible, the care home's vicinity boasts excellent transport links, with Luton and Leagrave overground stations only a 10-minute drive away, making visiting loved ones a breeze.

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Care Provided by Barton Lodge

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Laura Gibney (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (66)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2013
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Barton Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500
    • Self-Funded Residential Dementia Care from £1,600
    • Self-Funded Nursing Care from £1,700
    • Self-Funded Nursing Dementia Care from £1,800
  • (these prices are only a guideline, please contact Barton Lodge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking on site


Barton Lodge Reviews (66)

Total of 66, showing 21-40
10

Barton Lodge has a Review Score of 10 (9.968) out of 10, based on 16 reviews in the last 2 years. Over all time Barton Lodge has 66 reviews.

Overall Experience

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Review from M B (Wife of Resident) published on 9 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Trefoil is a warm and friendly environment. All staff are helpful and fully engaged with both residents and their families. My husband is happy and content, which is testament to the home's continued hard work and efforts; and which is a huge relief to me.

Reply from Tilly Leitao, Customer & Sales Co-ordinator at Barton Lodge

Thank you for your kind and thoughtful review. The happiness and wellbeing of our residents is always our number one priority, so we are delighted to hear that your husband has settled in comfortably at Trefoil House. We will take great pleasure in sharing your praise with the staff at this home.


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Review from J J (Daughter of Resident) published on 6 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has settled nicely into the home. Communication is frequent and dad's needs are always met. The home is spotlessly clean and they constantly strive to find new ways to improve current practice and improve the lives of all residents.

Reply from Tilly Leitao, Customer & Sales Co-ordinator at Barton Lodge

Thank you for taking the time to leave us this wonderful review. It is always a pleasure to hear such positive feedback on our services and assurance that your father is happy living at Trefoil House. We will of course be delighted to pass on your feedback to the Home Manager and the staff at this home.


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Review from C N (Daughter of Resident) published on 16 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Trefoil House in January 2020 as sadly she was unable to look after herself at home as she had been diagnosed with Vascular Dementia and Alzheimers. Unfortunately, the Covid 19 pandemic commenced in mid-March and the home was closed due to lockdown. Mum's care prior to Covid was excellent.
During lockdown Trefoil kept us updated with our loved ones well-being with regular e-mails and where possible we have been able to visit via the garden in the summer and window visits during the winter months. POD visits then took place from springtime and finally face to face. Mum's care continues to be excellent. The manager and his staff are always accommodating with their support and time which must have been a challenge recently.

Reply from Deborah Yadev, Interim Marketing Manager at Barton Lodge

Good day and thank you for this lovely review of our home, we are happy to hear that mum is enjoying her time with us. The team try their best to make everyone feel like they are in a home away from home. Let us know if ever we can support you and the family better, Have a lovely day!


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Review from J B (Granddaughter of Resident) published on 1 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My nan has been at Trefoil House for over a year. A difficult time for any care home with Covid. I am so grateful to Trefoil for keeping my nan safe. They are warriors, all of the staff, exceptional and a certain few of them go over and beyond. Clean establishment, very homely, communication has definitely
improved. Well done to the team.

Reply from Deborah Yadev, Interim Marketing Manager at Barton Lodge

Good day and thank you for taking the time to write a lovely review about our home. At Trefoil House we enjoy supporting the residents, all of whom are part of our family. Covid -19 was indeed a challenging time for us like all other care providers but, we are hopeful that we are on to better days and our residents will always remain paramount to us.


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Review from Annette O (Daughter of Resident) published on 19 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are very friendly and helpful. It's lovely to see the activities on Facebook. The rooms are more than adequate and clean.

Reply from Deborah Yadev, Interim Marketing Manager at Barton Lodge

Good day, and thank you for the lovely review of our home. At Trefoil, we try our best to treat everyone with the love and respect they deserve. We are happy to know that our residents and their families appreciate us.
Social media has been an exciting way to showcase all the fun things we do daily at the home, and we will continue to encourage everyone to participate.
Our amazing housekeeping team are very specific when it comes to the tidiness of the rooms, and these positive comments will be relayed to them. Have a lovely day!


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Review from Mark T (Son of Resident) published on 26 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Adjustment to the home to allow visits during this lockdown has been made very well, and the actual visits are very well organised.

Reply from Deborah Yadev, Interim Marketing Manager at Barton Lodge

Good day, and thank you for the review; this has indeed been a very difficult and different time for most care homes as we learned how to manage this pandemic.


Thank you for being there with us, have a lovely day!


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Review from K H (Daughter of Resident) published on 30 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was transferred there from a previous home, he has a massive room, 3 x 3-course meals a day, seems to enjoy the food, settled quickly, and staff are friendly and helpful. I get regular emails with any updates happening, which seems to be well handled, and I've been in now twice!

Reply from Deborah Yadev, Interim Marketing Manager at Barton Lodge

Good day, and thank you for the review. At Trefoil lodge, we try our best to treat all residents with the love and respect they deserve, and we are happy to hear dad enjoyed his meals. This will make the chefs very happy. Have a lovely day!


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Review from Geoff E (Son of Resident) published on 23 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Trefoil is a fantastic home. My mother lived here for just over 3-years. Mum was well cared for, and the staff team are very dedicated and consistent. The home is clean, and the bedrooms are of a good size, there is also a lot of communal space for people to meet. Within the home, there are also some
"quiet" areas, which are good. The gardens are fantastic and different areas have different themes. There were always activities planned. Mum always loved visiting the in-house hairdressers. 10/10 for Trefoil House.

Reply from Deborah Yadev, Interim Marketing Manager at Barton Lodge

Thank you very much for the kind review. We try our best to ensure everyone feels like a family member. Wishing you lots of happiness in the future for yourself and the family. Kind Regards.


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Review from Carol W (Daughter of Resident) published on 13 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father enjoyed his stay at Trefoil House very much. He seemed to acclimatise to his new surroundings and daily routine very well. He spoke highly of the food on offer and particularly the very caring, attentive staff, who were available at all times and tended to his every need.
He is visiting again
very soon and I know he will have an equally good stay. Thank you.

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Review from Ken J (Son of Resident) published on 22 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Trefoil House is a very caring and professionally run care home. The staff are especially good and are always cheerful and very helpful. As I live overseas (Australia) it is very comforting to know that Mum is being so well looked after. While I was able to visit Mum earlier this year it was clear that
she was happy and extremely well cared for. Communication from Trefoil is very good and in these COVID times, it is reassuring to know that safety measures are so thorough. I have no hesitation in highly recommending Trefoil and its staff and volunteers.

Reply from Tilly Leitao, Customer & Sales Co-ordinator at Barton Lodge

Thank you for this feedback, summarising the wonderful care and attention provided by the staff at Trefoil House to both your Mother and yourself. Good communication and trust in the provision of quality care is vital, especially for those who live abroad and we are pleased you had the opportunity to visit your mother and see this first hand. The safety of our residents and staff members will always be our top priority during these uncertain times.


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Review from Viv M (Daughter of Resident) published on 27 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Trefoil House for almost a year now and has settled into her new home. The carers are kind and the home clean and well cared for. We were always impressed with the way we were welcomed when we visited and how helpful the staff were at settling her in.
Sadly since March, we have not
been able to visit, except for 2 garden visits in July, before care homes in the area were locked down again due to a spike in COVID cases.
The managers and staff have worked so hard to keep residents safe and happy in these difficult times and are always very positive and cheerful whenever I contact them. Obviously someone like Mum with a certain level of dementia does not understand what is happening in the outside world, but when I have had window visits with her lately she seems calm.
I feel Trefoil House has dealt very well with past months of lockdown.

Reply from Tilly Leitao, Customer & Sales Co-ordinator at Barton Lodge

Thank you for these kind words of praise which will please the staff at Trefoil House when they read it. Our staff have done us proud by continuing to provide high standards of care and support to all their residents and their families throughout this difficult period, and we are pleased to hear that their sterling efforts have brought much-needed comfort to their families. Our garden visits, with social distancing measures, have been extremely successful since they began in July this year. We hope your mother will continue to enjoy life here and that we will see you again soon, at our next garden visit.


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Review from Diane D (Daughter of Resident) published on 27 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident at Trefoil House for over three years and I cannot fault the care he has been given. Even through these challenging times, staff have been in contact with me regularly regarding Dad and arranged a video call so I could see him, as well as a visit in person when this was allowed.
The staff are extremely welcoming and the care they provide is exemplary. When you enter the building, it doesn’t feel like a ‘care home’, but a loving home that you would be happy to stay at yourself. It has beautiful gardens for residents to enjoy, as well as a shop, hair salon and bar. I regularly recommend Trefoil to others looking for a home for their loved ones.

Reply from Tilly Leitao, Customer & Sales Co-ordinator at Barton Lodge

Thank you. We are grateful for this detailed feedback regarding the wonderful care your father has received over the past 3-years at Trefoil House. Our staff are specially selected for their passion, patience, kindness and genuine compassion when caring for our residents and do a marvellous job supporting their families too. It’s lovely to hear how satisfied you are with the services and facilities provided at this home. We wish your father many more happy years at this home.


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Review from Lesley (Daughter of Resident) published on 17 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Trefoil and the care team highly enough, they have cared for my mother so well since she moved in Jan 2020, and since Covid 19 started and Lockdown was put in place they have done their upmost to keep our loved ones safe, cared for, entertained, and free from the virus, which they have
managed amazingly. I would recommend Trefoil to anyone looking for a well run, homely and caring place for a loved one.

Reply from Tilly Leitao, Customer & Sales Co-ordinator at Barton Lodge

Thank you so much for this wonderful plaudit regarding the high quality of care provided for your mother by the staff and management at Trefoil House. It is always a pleasure to receive such amazing feedback and know our passionate provision of care makes a significant difference to the lives of our residents and brings much comfort to their families too. The staff at Trefoil will be pleased to read your praise. Thank you once again for taking the time to write this.


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Review from S H (Daughter of Resident) published on 7 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring home with very professional standards. A family atmosphere with a friendly, welcome from all the staff. Modern, bright building with many windows to observe the beautiful gardens. My mum has lived there for over 3-years and she feels very safe and comfortable there. It is a joy to visit
and they are doing their utmost in these difficult times to allow the residents to keep in contact with their family/friends as much as possible.

Reply from Tilly Leitao, Customer & Sales Co-ordinator at Barton Lodge

Thank you for this wonderful review, which says it all. A friendly and well-run care home makes a significant difference in the quality and well-being of the residents and brings comfort and reassurance to their families. We are very pleased to hear how satisfied you are with the professionalism showed by the staff and management at Trefoil House and look forward to seeing you at our garden visits, with social distancing measures in place, in the near future so that you can continue to spend more precious time with your mother.


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Review from Julie C (Daughter of Resident) published on 25 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the staff to be extremely helpful, the housekeeping spotless, the meals as good as any restaurant and the entertainment first-rate, giving families the confidence that Trefoil House will deal effectively with the latest virus threats with compassion, dignity and professionalism. They are
a credit to the home.

Reply from Tilly Leitao, Customer & Sales Co-ordinator at Barton Lodge

Thank you for this wonderful feedback. At Quantum Care, we select our staff carefully to ensure they work well individually, and as part of a team, to provide the best possible care for our residents. Our in-house Learning and Development team place great emphasis on regular, focused training to support this. We are pleased to hear that you and your family are happy with the high quality of care and services provided by Trefoil House and its staff.


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Review from P E (Friend of Resident) published on 14 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was dreading visiting my friends for the first time in Trefoil House. I spent the majority of my visit moved with tears; it was lovely.
Welcomed by friendly staff, a wonderful ambience and my friends looking healthier and happier than I'd ever known, so excited to tell me about the place. The relationships
they were building and to show me the facilities. How care for older people should be. Congratulations to all involved.

Reply from Tilly Leitao, Customer & Sales Co-ordinator at Barton Lodge

Thank you for this amazing plaudit for the wonderful care and facilities at Trefoil House. It’s a real pleasure to receive such praise and the staff will be so delighted when they hear about it too. Staff, residents and their family and friends really make a home a happy and special place to reside in. We do hope your friends will continue to enjoy living at Trefoil House.


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Review from Simon M (Son of Resident) published on 5 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care provided, friendly staff, great amenities.

Reply from Tilly Leitao, Customer & Sales Co-ordinator at Barton Lodge

Thank you for this kind feedback. It is always a pleasure to receive appreciation such as this, for the high standards of care provided by the staff and management at Trefoil House. We hope your loved one will continue to reap the benefits of living in this home for many years to come.


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Review from Andrew (Son of Resident) published on 9 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Father has now been in Trefoil House for 2 and a half years. During this time, he has been cared for well and treated as one of the family. He likes the way all the carers will have a quick word with him, or give him a wave of hello. The main event is on a Thursday afternoon when a singer comes
into the home and an intoxicating atmosphere is created by them. I thank you all.

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Review from Michael R (Friend of Resident) published on 9 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are extremely pleasant and helpful and the home is kept very clean.

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Review from Jill H (Daughter-in-law of Resident) published on 8 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We recently came in on a very hot summer's day and were thinking that it might be rather hot and sticky inside. It was a pleasure to see the doors open and some residents enjoying the garden in the shade of the gazebos. Upstairs the pub sing-a-long was in full swing, residents obviously enjoying themselves
and windows wide open to get a breeze. This home doesn't look like a care home but rather a pleasant hotel. That is what makes it stand out.

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Current Review Score: 10.0 (9.968)

Overview of Review Score

The Review Score of 10 (9.968) out of 10 for Barton Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.968 for Barton Lodge is calculated as follows: ( (184 Excellents x 5) + (4 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 189 Ratings = 4.968

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barton Lodge is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Oct 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

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Laura Gibney

Job Title: Home manager

Joined: 2023

I have worked in the Health Sector for 13 years and completed the Health and Social Care Level 5 diploma.


I'm a very organised person and love a list. I'm very compassionate and caring, which allows me to excel in my job role. Family is extremely important to me, I enjoy long walks with my family and dog.