Barton Lodge

45 Birdsfoot Lane, Luton LU3 2DN
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10 66 Reviews
  • Barton Lodge, Luton
Barton Lodge is a luxurious, 70-bed wetroom en-suite haven, brimming with experienced and empathetic caregivers who provide exceptional round-the-clock residential and nursing care. Beyond the unparalleled care, residents are treated to a plethora of quality amenities, such as a state-of-the-art cinema, a gym, and a quaint tea room. Private dining facilities and a stunning landscaped garden provide the perfect backdrop for residents to bask in the finer things in life.

From personalised care to therapeutic activities, the team prioritise the quality of life for their beloved residents. The home's community thrives with organised events, including tantalising baking sessions, writing classes, gardening, rhythmic dancing, painting, thrilling quizzes, and chess matches. Barton Lodge sits in a prime location, near a diverse range of shops, restaurants, and a fascinating museum. Effortlessly accessible, the care home's vicinity boasts excellent transport links, with Luton and Leagrave overground stations only a 10-minute drive away, making visiting loved ones a breeze.

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Care Provided by Barton Lodge

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Laura Gibney (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (66)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2013
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Barton Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500
    • Self-Funded Residential Dementia Care from £1,600
    • Self-Funded Nursing Care from £1,700
    • Self-Funded Nursing Dementia Care from £1,800
  • (these prices are only a guideline, please contact Barton Lodge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking on site


Barton Lodge Reviews (66)

Total of 66, showing 41-60
10

Barton Lodge has a Review Score of 10 (9.968) out of 10, based on 16 reviews in the last 2 years. Over all time Barton Lodge has 66 reviews.

Overall Experience

  • 58
  • 8
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Date Published

66
2
4
16
50

Review from June B (Friend of Resident) published on 8 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I do think Trefoil House is the best care home I have ever visited. I still think they are very over priced.

Reply from Tilly Leitao, Customer & Sales Co-ordinator at Barton Lodge

Thank you for your kind comments, which we very much appreciate.


Regarding price, we carry out research annually to ensure that our fees are reasonable and that they realistically reflect the high standards of care we deliver within the local area. As a not-for-profit organisation, it is important that we invest any additional funds to improve and enrich the lives of our residents first and foremost, to provide a continuous programme of quality training for all our care staff, as well as maintain our homes and gardens to a high standard – all of which comes at a cost. We do hope the high quality of care we deliver to each of our residents reflects this investment.


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Review from Pauline R (Friend of Resident) published on 1 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I come to visit a friend and every time I am met with lovely, friendly staff and everywhere is clean and tidy. My friend is very happy.

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Review from C D (Daughter of Resident) published on 1 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy to entrust Trefoil House with the care of my mum, confident that staff provide an excellent standard in all aspects of her care.

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Review from Jane W (Daughter of Resident) published on 27 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Trefoil House is now my Dad's home. I know he feels at home and we feel like we are visiting him in his home. That is not an easy atmosphere to create and it is thanks to the hard work and kindness of all the staff that it is so. From our welcome at reception to carers, cleaners and management, I am
impressed with the standards of friendliness, care and cleanliness they achieve. Thank you.

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Review from Marian G (Daughter of Resident) published on 25 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I like the staff/patient ratio. I feel the staff are competent in dementia care, although there are certain staff who have taken my mother’s behaviour personally and they should be trained to recognise a cognitive deficit. I have had to take issue in respect of my mother’s particular behavioural issues,
however, I did call a meeting and, as a family, we were totally respected as regards our concerns and the matter was resolved.

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Review from Ray D (Son of Resident) published on 23 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very high standards, excellent rooms, excellent food, fabulous staff, reception team and manager.
My father chose to move into a care home in 2017 and has never complained about anyone or anything at Trefoil House.
Definitely a 5 Star Hotel for the elderly.

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Review from Dermot C (Son of Resident) published on 23 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and team have provided a consistently high level of care and support to my mother who has dementia, everyone is welcoming whatever time you go, activities are laid on for the residents and mum has benefitted from this time at Trefoil. We were so relieved to find a safe place for mum and Trefoil
has more than lived up to our expectations.

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Review from Patricia (Daughter of Resident) published on 20 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Trefoil House is an excellent home. Mum has been there for over four years now and has settled in well. The process of finding a care home in a hurry is very traumatic and it takes all the family a while to settle with the decision. Everyone at Trefoil has done their utmost to ensure that Mum is so
well cared for - she is treated respectfully and as an individual which is so important. Knowing that she is in good hands means peace of mind for us. I would recommend Trefoil to anyone looking to find a good care home. Everyone feels like family.
The rooms are spacious and well maintained, the food is excellent, plenty of variety and very tasty! Above all the people are special. Thank you.

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Review from G M (Daughter of Resident) published on 21 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff make Trefoil House a good place to be. Mum is treated with kindness and respect. People help her to get the best from life within the constraints of her now more limited physical strength. The garden makes a huge difference. A place to enjoy the outside world.

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Review from Carole S (Daughter of Resident) published on 19 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so lucky to have found a lovely home for our mam. Mam is treated with respect and dignity by all members of staff. She has a lovely room to chill out in when she wants some quiet time, but we usually find her in the lounge having a natter with the other residents. Cannot fault the home at all.

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Review from Barbara M (Daughter of Resident) published on 2 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The caring friendly nature of all the staff is second to none. I find it a lovely place to visit. I think my mum is in the best place at this stage of her life. I find the support given to me and the care and concern for my mum excellent.

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Review from Peter F (Friend of Resident) published on 1 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The person I visited was full of praise for the staff and the food.
The staff were very helpful and attentive to the needs of the people in their care.
They were very polite to me as a visitor and answered any questions I had.
All areas were spotlessly clean.
Very satisfactory all round.

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Review from L W (Daughter of Resident) published on 10 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went into Trefoil last March. She is well looked after and I do trust the carers. My only comment would be that more activities happened and it doesn't appear that much is going on for mum.

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Review from Pamela R (Daughter of Resident) published on 24 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad gets excellent care, but unfortunately, he does not always appreciate it.

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Review from J O (Daughter of Resident) published on 23 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful. Try their best. Patient. Good facilities.

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Review from JM F (Daughter of Resident) published on 19 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care mum has received as a resident at Trefoil House has been outstanding. The support offered to us as a family has been invaluable. Mum is well looked after and her individual needs are always met. We have found all members of staff to be approachable from managers to cleaning staff and all queries
and issues raised are dealt with promptly. We would have no hesitation in recommending your care home to others.

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Review from C C (Daughter of Resident) published on 19 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been living at Trefoil House for almost a year and I am delighted with the wonderful care he receives. Staff provided a unique family atmosphere with familiar facilities such as themed bar, shop and hairdresser with locally linked names and American diner where residents and relatives
can meet for a drink and snack - nothing institutional here. Knowledgeable, highly trained and friendly staff support my father in every way and I feel they work hard to understand his specific needs and reassure him. He enjoys the relaxed banter too and nothing seems too much trouble. The amazing activities team work hard to provide activities and entertainment requested and enjoyed by residents relevant to their interests and life experiences. One of the best loved are the personalised fun trips out in Betsey - Trefoil's own taxi. A top aspect is the responsiveness of everyone in the teams towards residents and relative. Staff strive to ensure residents have a home in which they can feel relaxed, safe, secure and happy and this is how I believe my father and I both feel.

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Review from C J (Daughter of Resident) published on 18 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has severe dementia and has never liked staying in previous care homes, but Mum has really settled well at Trefoil House. I know that whilst this is not what I want for my Mum I know that she is safe and well treated and cared for. Mum is happy at Trefoil House. Mum has access to doctors when
required, a hairdresser on site and is taken to the dentist when needed. The staff are wonderful and caring to all the residents too.

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Review from M S (Daughter of Resident) published on 17 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has settled in very well. Her care has been excellent and I am confident that her welfare and needs are being met.

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Review from Frank L (Son of Resident) published on 12 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very clean and well-presented care home. The staff are very attentive and look after my mum well which I would imagine is not an easy job. They always ring you if there is any problem. I am glad there was room.

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Current Review Score: 10.0 (9.968)

Overview of Review Score

The Review Score of 10 (9.968) out of 10 for Barton Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.968 for Barton Lodge is calculated as follows: ( (184 Excellents x 5) + (4 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 189 Ratings = 4.968

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barton Lodge is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Oct 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

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Meet the Team (1)

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Laura Gibney

Job Title: Home manager

Joined: 2023

I have worked in the Health Sector for 13 years and completed the Health and Social Care Level 5 diploma.


I'm a very organised person and love a list. I'm very compassionate and caring, which allows me to excel in my job role. Family is extremely important to me, I enjoy long walks with my family and dog.