Harry Sotnick House

Cranleigh Avenue, Buckland, Portsmouth PO1 5LU
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8.6 9 Reviews
  • Harry Sotnick House, Portsmouth
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Care Provided by Harry Sotnick House

  • Type of Service
    • Nursing Home
  • Local Authority Owned
  • For a maximum of 46 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Offered
  • Challenging Behaviour/Psychosis
  • Hearing Impairment
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Michal Zakrzewski (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (46)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
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Harry Sotnick House Reviews (9)

8.6

Harry Sotnick House has a Review Score of 8.6 (8.576) out of 10, based on 3 reviews in the last 2 years. Over all time Harry Sotnick House has 9 reviews.

Overall Experience

  • 6
  • 3
  • 0
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Date Published

9
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1
3
6

Review from Angela C (Daughter of Resident) published on 18 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to say a big thank you to all the staff at Harry's for looking after my Mum so well. Watching someone you love so much suffering from dementia is the most dreadful thing to have to watch and can have quite a detrimental effect on your own health. Knowing that Mum is treated with such
care and respect has an enormous benefit not only to Mum but also to myself and my husband. All the staff are extremely caring and we are so grateful to you all.

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Review from Julie D (Daughter of Resident) published on 15 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been here for 3 years now and I could not fault anything about the home. The staff including nursing, care, activity and wellbeing, cleaners, chefs, kitchen staff, reception, maintenance and management are all amazing, and work so hard to look after all the residents.
I would highly recommend
this home. I could not ask for anything better.

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Review from L S (Wife of Resident) published on 20 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After caring for my Husband with complex physical nursing needs for more than twenty years it was a very emotional decision to accept that nursing home care was needed after a long stay in hospital.
The friendly welcoming staff at Harry Sotnick Nursing Home have supported us both.
We are very happy
that my Husband receives first-class nursing and personal care in a well-maintained nursing home.
Thank you to all Harry Sotnick Nursing Home Staff.

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Review from S K (Daughter of Resident) published on 24 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent the last couple of weeks of her life in a lovely sunny room, with a homely feel and a large window. From her bed, she could see outside and as soon as she arrived from another unit, she relaxed. The staff were welcoming, and interested in her life and how to make her comfortable. I was
welcomed warmly by all staff when I visited and was very pleased with how her medical needs were met. I had visited several homes before and made the decision to accept this place as the staff answered all my numerous queries really well. Thank you so much for giving my mother both caring and comfortable last days.

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Review from Susan E (Daughter of Resident) published on 9 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and caring to my mother.
It's not easy for them at times but they are very capable.
The food is always of a good quality and more than sufficient.
Entertainment every day, unfortunately, mum is not always awake to attend.
We are there 3 or 4 times a week and never had
a problem in the 15 months mum has been there.

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Review from L W (Daughter of Resident) published on 11 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been at the home for 3 1/2 years now. Although it might not be the ideal situation for or a daughter to see their 91-year-old mother be in, I feel it is the best environment for her. I know she is well looked after, is safe, eats well and is part of an extended family due to the staff showing
compassion, care and most of al respect of Mum's dementia and other demanding health issues. The staff at all levels are approachable and it never amazes me, however stressful my visit is, the support is amazing. Thank you to all staff at Harry Sotnick.

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Review from Michael (Son of Resident) published on 3 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is now in her 9th week here. We had been warned that this place has had problems and for that reason it was only slowly taking people in to see how it went.
I am therefore very happy to be able to report that myself and my sister both think it is excellent. The building itself is very well
laid out and being purpose built all the rooms are light, well laid out and homely. If like us you've visited numerous homes to see what they're like, it will come as a welcome surprise. Non of these dark and dingy rooms in converted old houses. There are themed rooms, a coffee room, numerous dining/social rooms, kitchens, central lobby, gardens and a main activities room.
All staff are friendly, caring and helpful. It's not taken long to become friends with them and feel like part of a community. I already treat the kitchens as my own, making tea or coffee whenever I fancy. If you encounter any problems, just mention it and it gets sorted. Feedback is important and always welcome.

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Review from Sue C (Friend of Resident) published on 15 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

As a relative of a resident I am well aware of the difficulties the home has faced over recent months. So it was nice to have a very positive visit yesterday. It was really clear how much hard work has gone on both where it can be seen and in the background. I was really impressed to see the changes
that The manager and the team have been making starting to take effect. The new decoration and themed rooms are a lovely touch and should give some of the residents pleasure visiting them. Also on each weekly visit now I can see the benefit of a more settled team who clearly work well together. In particular, I wanted to say how impressed I have been with the way one of the team who is the main 1 to 1 career for my relative works. She has a lovely attitude and clearly takes a huge amount of time to try and engage the resident who clearly responds well to her. I have spent quite a bit of time talking to her and asking about my relative and she clearly knows her well. It is nice to know that while it is not a nice thing to need 1 to 1 care, that this member of the team (and I am sure others who I don't see) are working hard to make life more enjoyable. Knowing the difficulties of dealing with my relative this is not an easy job. I have also fed this back to the manager to pass on to the team member. It's easy to be quick to complain, but we shouldn't forget to say thank you or well done. I would also like to add that every time I visit the home and unit it looks very clean and tidy, thanks to the cleaning team. And I would finally like to say that the food is consistently of a very high standard. It looks and smells appetising and the menus are clearly chosen with the age group of residents in mind. So thank you to the team, we appreciate the hard work Looking after our relatives. Thank you to the team. The efforts over the last few weeks and months are appreciated.

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Review from A grateful husband (Husband of Resident) published on 6 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been here for just shy of 3 years now and whilst there has been a lot of change in leadership, the home is now on a much more stable footing. The carers are all big hearted and do a job that I could no longer manage with great compassion and personal engagement with many going the extra
mile. When I go to see my wife she is beautifully dressed with the attention to her hair and personal appearance that she would have done herself in the past.
She is happy, relaxed, clean and given every opportunity to do what she wants to do. If she fancies a lie in, so be it; if she wants to move all the furniture around and "tidy up" the place, then she is allowed to do so. (And we'll put it all back afterwards)
The food is superb, with a good choice and plenty of flavour and beautifully presented, Even those with puréed diets have it presented as a gourmet course not simply a pile of brown/green sludge.
Even though there are 6 units, my wife is known by all the staff and everyone of them makes the effort to say "hello" when they see her and try to engage her in conversation. It may only be brief, but she isn't ignored when passed. I include in this all the cleaners, the kitchen and laundry staff.
Any time I want to talk to someone, whether it be a carer, nurse, cleaner or management, I feel totally at ease doing so, and believe my issues are listened to and taken on board.

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Current Review Score: 8.6 (8.576)

Overview of Review Score

The Review Score of 8.6 (8.576) out of 10 for Harry Sotnick House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Harry Sotnick House is calculated as follows: ( (35 Excellents x 5) ) ÷ 35 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.576 Points relating to the number of positive Reviews for Harry Sotnick House is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2. 3 Positive Reviews ÷ 9.2 = 0.326

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Jun 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Harry Sotnick House

What types of Care is Harry Sotnick House registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Harry Sotnick House provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Harry Sotnick House have?

There are 46 Single Rooms.

What are the Facilities & Services at Harry Sotnick House?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Harry Sotnick House to the centre of Portsmouth?

0.9 mile(s) as the crow flies, distance by road may be significantly further.