Seagrave House Care Home - Avery Healthcare

Occupation Road, Corby NN17 1EH
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9.7 82 Reviews
  • Seagrave House Care Home - Avery Healthcare, Corby
Seagrave House complements Glenmoor House, which is another Avery home in Corby, which has joint excursions arranged.

Three floors offer residential care as well as dementia and respite care.

The top floor is devoted to private residential suites with kitchenettes.

The home offers a shared care experience with companion suites, designed for couples, siblings or friends seeking a caring and supportive environment together.

There is a secluded rear garden and a friendly bowling club next door. Seagrave has plenty of cosy lounge areas perfect for socialising including a cinema room and a hair salon open to residents daily.

Relationships across the generations are encouraged and grandchildren are welcome to join their parents on visits. Families are encouraged to be involved in decision-making for the home.

Strong ties with the local communities have been made and local entertainers and speakers are frequent visitors.

The chefs make the meals as fresh as possible, can cater for all dietary requirements and enjoy cooking for special occasions.

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Care Provided by Seagrave House Care Home - Avery Healthcare

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 84 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Stacey Hetherington (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (84)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018

Funding & Fees Guide for Seagrave House Care Home - Avery Healthcare

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,180
    • Self-Funded Residential Dementia Care from £1,180
    • RESPITE Self-Funded Residential Care from £1,280
    • RESPITE Self-Funded Residential Dementia Care from £1,280
  • (these prices are only a guideline, please contact Seagrave House Care Home - Avery Healthcare to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Seagrave House Care Home - Avery Healthcare Reviews (82)

Total of 82, showing 41-60
9.7

Seagrave House Care Home - Avery Healthcare has a Review Score of 9.7 (9.691) out of 10, based on 23 reviews in the last 2 years. Over all time Seagrave House Care Home - Avery Healthcare has 82 reviews.

Overall Experience

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Date Published

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Review from S W (Sister of Resident) published on 14 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although I have rated everything excellent, I am aware there has been a few problems at the care home, ie short of staff and all staff being immunised against Covid-19. But in saying that, I have always had an excellent impression whenever I have visited and have always praised the home when talking
to anyone. The most important thing for me is my sister is very happy there. Keep up the good work!

Reply from Ryan Farrelly, Marketing Assistant at Seagrave House Care Home - Avery Healthcare

Thank you for reviewing Seagrave Care Home. We are delighted to hear how satisfied you are with our home. It is a pleasure to have your sister as part of our loving care community, and we look to welcoming you on your next visit. Best Wishes.


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Review from Paul B (Son of Resident) published on 10 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It has been difficult to give a true assessment because of the COVID restrictions. I have only seen my mother on a few occasions in the past year. From what I have seen and heard she is being treated well.

Reply from Ryan Farrelly, Marketing Assistant at Seagrave House Care Home - Avery Healthcare

Thank you for reviewing Seagrave Care Home. We understand how difficult the past year has been for us all, however, now that restrictions have eased, we are delighted to welcome you back into our home for regular, safe visiting. Best Wishes.


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Review from Sue M (Daughter of Resident) published on 30 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff I have met since Mum has lived at Seagrave have been amazing! So kind and loving towards her. I feel that she is getting extremely good care. She is always clean and today, but I can't wait to go back into her room to clear out some of her old clothes now.

Reply from Ryan Farrelly, Marketing Assistant at Seagrave House Care Home - Avery Healthcare

Thank you for reviewing Seagrave Care Home. We are so delighted to hear how well your mother has settled into the loving care community that we create. It is a true pleasure to have your mother stay with us here at Seagrave. Our highly trained staff team go above and beyond daily to ensure they deliver an exceptional standard of care to all our residents, and it is great to hear such kind and positive feedback about their work. We look forward to inviting you back into our home for more regular safe visiting. Best Wishes.


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Review from Kirstie C (Daughter of Resident) published on 8 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to Covid restrictions, this is only my second visit inside Seagrave. The Covid testing and guidelines are being followed well. One gentleman is always polite and friendly.

Reply from Rachel Aran, Marketing Administrator at Seagrave House Care Home - Avery Healthcare

Thank you for taking the time to review Seagrave House Care Home. The safety of our residents has always been a priority in our home, and our highly trained team strictly follow our stringent COVID-19 protocols to ensure this. We look forward to inviting you for more regular visits now that lockdown restrictions are beginning to ease. Best wishes.


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Review from Lynn W (Daughter of Resident) published on 31 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is difficult to give a fair review at present as Covid restrictions mean that I have been able to visit Mum only once within her own room. As far as I can tell, Seagrave House is warm and comfortable, with all the home from home comforts I would hope for. Mum has dementia and is unable to express
herself as before, but she appears to be as content as possible in her condition. I sense that she enjoys the company of staff and fellow residents alike. When trying to ring Mum, I find it frustrating that the staff are frequently unable to connect me, as Mum's room is too far away for a decent phone connection. There are often other connection issues too. Again, this perhaps would not be such a problem in 'normal' times. The staff members I have spoken to, and those I've met, are always most friendly, and very gentle and caring with Mum. All in all, I feel happy with her care, and where I have marked 'satisfactory', I am unable to be more specific because of present restrictions.

Reply from Rachel Aran, Marketing Administrator at Seagrave House Care Home - Avery Healthcare

Thank you for taking the time to review Seagrave House Care Home. I am pleased to hear that you find our home warm and comfortable, you can also see more of Seagrave House on our virtual tour if you follow the link https://www.youtube.com/watch?v=dyZ2Q_DRsMg
I can only apologise regarding the connection issues with our telephone system at Seagrave House, we are currently in the process of changing our phone system to a Wi-Fi connection with new telephones, including handheld phones. This should be up and running within the next week or two and should improve the coverage throughout the home. Our well-being team are always happy to support relatives with FaceTime calls as well, and these have proved very popular.
Along with our visiting pod, we now have two internal rooms allocated for family visits, please do not hesitate to contact reception to arrange a visit; we will be opening garden visits during the warm weather too. Best wishes.


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Review from M L (Daughter of Resident) published on 25 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been in Seagrave House for only six weeks, and because of Covid guidelines, I am not allowed into all areas of the home. However, I have visited several times to the garden pod. I have also visited Mum inside the visitor's room, and I have been pleased each time. Mum is chatty and content.
She says the food is good. The staff I have met have been lovely, friendly and professional.

Reply from Rachel Aran, Marketing Administrator at Seagrave House Care Home - Avery Healthcare

Thank you for taking the time to review Seagrave House Care Home and for your lovely feedback. Our highly trained staff team go over and above the standards to ensure every resident feels welcome/at home in the loving community that we create. We are delighted to hear that your mother has quickly settled into her new surroundings; it is a pleasure to have her staying with us. Best wishes.


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Review from Linda L (Daughter of Resident) published on 23 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is a resident at Seagrave House and is very happy there. The staff are wonderful, the food is excellent, and the care the residents receive is second to none. I have always been kept informed of Mum's health. I really cannot praise the staff too highly. A wonderful, clean environment. Mum
has been there for four years now, and we have never needed to complain. A wonderful place!

Reply from Rachel Aran, Marketing Administrator at Seagrave House Care Home - Avery Healthcare

Thank you for taking the time to review Seagrave House Care Home and for your kind words. We are so delighted to hear how satisfied you are with our home and the exceptional care that your mother has received. Our housekeeping team take great pleasure in providing a clean, safe environment for all our residents to live in. Best wishes.


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Review from Moira L (Daughter of Resident) published on 19 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The family have been happy and confident that Mum was being cared for in a safe and secure environment. We feel that she was being cared for and looked after very well, which was a comfort to us through this difficult time. Thank you all.

Reply from Rachel Aran, Marketing Administrator at Seagrave House Care Home - Avery Healthcare

Thank you for taking the time to review Seagrave House Care Home and for your lovely feedback. Your kind words are invaluable to us, and our staff team will be delighted to hear this. Best wishes Rachel.


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Review from H M (Son of Resident) published on 13 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Seagrave for almost 1 and 1/3 years now, and I cannot thank the staff enough for their excellent care and support! My mother is being looked after very well and is always happy and content when the family visit. Thank you to everyone at Seagrave House.

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Review from K C (Daughter of Resident) published on 9 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy with the care of my mother at Seagrave House. The home has handled the new visiting regime really well and safely. My mother appears well and settled. Most of my dealings have been with one gentleman, who is always professional, cheerful and efficient.

Reply from Rachel Aran, Marketing Administrator at Seagrave House Care Home - Avery Healthcare

Thank you for taking the time to review Seagrave House Care Home and for the lovely feedback. Your kind words are truly invaluable to us, and our staff team will be delighted to hear this. Best wishes.


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Review from Angela W (Daughter of Resident) published on 9 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Seagrave for over five years and is happy and well looked after. All the staff are so caring and professional, whether they are carers, domestic staff or receptionists. Any issues we have had have been dealt with promptly and satisfactory. The receptionists are so welcoming and make
it a place you would be happy for any family member to live.

Reply from Rachel Aran, Marketing Administrator at Seagrave House Care Home - Avery Healthcare

Thank you for taking the time to review Seagrave House Care Home and for your lovely feedback. Your kind words are truly invaluable to us, and our staff team will be delighted to hear this. Best wishes.


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Review from Colin S (Son of Resident) published on 9 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

One word - excellent! My mums happy - so I am too!

Reply from Rachel Aran, Marketing Administrator at Seagrave House Care Home - Avery Healthcare

Thank you for taking the time to review Seagrave House Care Home and for your lovely feedback. Your kind words are truly invaluable to us, and our staff steam will be delighted to hear this. Best wishes.


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Review from David S (Son of Resident) published on 6 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother has been a resident of Seagrave House, her quality of life has improved significantly. My mother tells me that every day she enjoys her life at the home, and this is primarily down to the staff and management in the home. She sees the staff as her family, her circle of friends increased.
From my perspective, I have peace of mind knowing she is in a safe environment. If she has an accident, there is always someone there to help. I would like to pay a special mento to one gentleman who goes above and beyond.

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Review from Vanessa E (Daughter of Resident) published on 23 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mother has been living in Seagrave House since December 2019. Since this time all the staff have proved themselves to be extremely kind and caring in providing for her needs to help encourage her to feel special and cared for during this challenging time of her life. Her room and surroundings are
kept clean, welcoming and comfortable and all of this gives her a standard of living that the family are unable to match at home. I am extremely grateful to the whole team for the levels of care and attention to detail they provide in giving our family peace of mind in knowing that my Mother is well cared for and safe. Thank you.

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Review from M L (Daughter of Resident) published on 28 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the staff helpful and friendly. Good choice of food available, which Mum enjoys. Mum enjoys joining in with the entertainment offered, especially as she enjoys the company and can have a good chat!

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Review from E H (Daughter of Resident) published on 28 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Had a visit with my mum, it was lovely to see her. All the family have missed her and my dad so much. Having this visit was perfect - thank you for arranging this. My mum is happy, and well looked after.

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Review from B B (Daughter of Resident) published on 28 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely welcome as always.
Lovely setting in the garden for 1st visits in four months.
Mum looked really well and cared for as she always is.

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Review from Helen M (Daughter of Resident) published on 16 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad went into your care home in March 2020 and ever since he has been there he has truly been looked after. The home is very comfortable with dedicated staff looking after his every need. he is extremely happy and can live his life as he wishes. The COVID-19 hit us all, unfortunately we weren't allowed
to visit and all I need to do was to ring the home (my dad's speech isn't very good) and they update me. Unfortunately, my dad fell ill, the home handled everything the way I would have done myself. They are extremely efficient and compassionate and my dad is back to normal.


To sum up, we couldn't have found a better home to end up in. I just look forward to seeing him when I can. Well done to all of the staff, you are all having a trying time, but your professionalism shines through.


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Review from N W (Daughter of Resident) published on 2 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing home! Staff go over and above their jobs. My parents just love living here, in such a scary time my parents don't have any fear as the staff make their stay so happy.
Best place ever!

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Review from A H (Daughter of Resident) published on 19 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum became a resident in April 2019. All staff acknowledge you whilst in the building from reception, tea ladies, cooks and maintenance. The piano room provides a calm atmosphere for families to use during visits. The coffee machine and cakes provided helps the visit to be a home from home setting.
All staff listen to concerns and provide support to the family when required. I am now able to visit mum and walk away knowing she is in safe hands.

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Current Review Score: 9.7 (9.691)

Overview of Review Score

The Review Score of 9.7 (9.691) out of 10 for Seagrave House Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.691 for Seagrave House Care Home - Avery Healthcare is calculated as follows: ( (201 Excellents x 5) + (63 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 275 Ratings = 4.691

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Seagrave House Care Home - Avery Healthcare is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Nov 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (1)

Stacey

Stacey Hetherington

Job Title: Home Manager

Joined: 2011

Hello,


I am the Home Manager for Seagrave House and have a passion for ensuring we provide the Highest Quality of care within our home. We pride ourselves on the delivery of person-centred care, we look forward to welcoming you to our home!