The Beeches Residential Care Home

Frankley Beeches Road, Northfield, Birmingham B31 5NJ
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9.6 138 Reviews
  • The Beeches Residential Care Home, Birmingham
The team at The Beeches, many of whom have been with the home for years, are passionate about enriching the lives of their residents and empowering them to have an active role to play in how their home is run.

Providing residential, dementia and respite care, the team are proud to involve the residents and their loved ones in every aspect of life at the home. There are resident and family ambassadors, who get involved in everything from taking part in staff interviews to providing feedback on everything from the menus to the activities.

Food is a highlight of the day for many residents – and the chef is an award-winning baker with a passion for cakes! The food is very much shaped by the residents and there is a mixture of traditional dishes, like roasts with all the trimmings, to flavours from around the world if the residents would like to try them – including Caribbean, Greek and Indian.

There are so many activities to enjoy, from pampering in the salon, cheese and wine evenings and live entertainment, to gentle exercise and gardening in the home’s vegetable patch.

The team embrace the community into the home, with visiting students and community volunteers.

The Beeches also has a namaste room, a cinema room and a café, where residents can relax with friends and family, who are welcome at any time, over tea and homemade cake.

The home also has a Magic Table, an amazing piece of technology designed for people living with dementia, where residents can play interactive light games together.

The gardens are a beautiful spot to relax in, with raised planters and wheelchair friendly pathways. Some of the bedrooms, which are all ensuite, have patio access to the gardens.

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Care Provided by The Beeches Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 56 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Stroke
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Francesca Lisle (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (56)
    • Single Rooms with ensuite Wet Room (56)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for The Beeches Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,178
    • RESPITE Self-Funded Residential Care from £1,178

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1178 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact The Beeches Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Wheelchair Access

The Beeches Residential Care Home Reviews (138)

Total of 138, showing 1-20
9.6

The Beeches Residential Care Home has a Review Score of 9.6 (9.647) out of 10, based on 32 reviews in the last 2 years. Over all time The Beeches Residential Care Home has 138 reviews.

Overall Experience

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Date Published

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Review from Susan R (Wife of Resident) published on 25 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my husband has been at The Beeches he has been well looked after. The staff are welcoming and happy to help including management and all other staff. I enjoy visiting my husband and speaking to the staff who now call me by my first name which makes me feel good.

Reply from Kate Yates, Communications and Content Specialist at The Beeches Residential Care Home

Thank you for your kind words for our team at The Beeches. We're delighted to hear that you feel so welcome and that your husband is so well cared for. Your words of appreciation mean a great deal, thank you for your feedback.


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Review from Julie W (Daughter of Resident) published on 21 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum came to The Beeches in November for respite care following the passing of my father. Although the beginning was difficult and emotionally challenging she has since settled in wonderfully. The staff have been incredibly empathetic and caring, making both Mom and family feel welcome and supported.

Reply from Kate Yates, Communications and Content Specialist at The Beeches Residential Care Home

Thank you for sharing your experience of The Beeches. We understand how difficult and emotional the transition must have been for yourself and your mum, and we're so pleased to hear that she has now settled in so well. Our team is dedicated to providing compassionate care and support for both residents and their families, and your kind words will mean a lot to them, thank you.


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Review from Janet B (Resident) published on 21 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited The Beeches for over two years and I would like to thank every member of staff for making me so welcome. Day in day out staff are caring, friendly, welcoming and sort out any problems. I have moved in myself recently and my room is lovely, some furniture from home to complement other
furniture. Lots of love, care and TLC to me and family. Thank you stars.

Reply from Kate Yates, Communications and Content Specialist at The Beeches Residential Care Home

Thank you for your heartfelt review for The Beeches, we will be sure to share it with the home manager and her team. It's wonderful to hear that you've felt so welcome over the years and that you've now joined us as a resident. Our team takes great pride in providing a caring and supportive environment for both residents, their families and visitors. We're delighted that you feel so happy here.


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Review from Neal W (Son of Resident) published on 18 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly. Always happy. Always going the extra mile to help. Considerate.

Reply from Kate Yates, Communications and Content Specialist at The Beeches Residential Care Home

Thank you for your kind words and five-star review for The Beeches. We're so glad to hear that you've had such a positive experience with our team. Your feedback means so much to us, thank you.


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Review from Sam R (Daughter of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved to the Beeches Care home 12 months ago. He settled very quickly due to the warm and friendly atmosphere. The staff, including management, are fabulous. Really approachable and very caring.

Reply from Kate Yates, Communications and Content Specialist at The Beeches Residential Care Home

Thank you for your kind words for our team at The Beeches. We're delighted your father feels so at home and that our team's care and support have made such a difference.


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Review from Paul B (Son of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care and staff. I'm kept informed if there is any problems. My mom is well cared for and does like her food/cakes.

Reply from Kate Yates, Communications and Content Specialist at The Beeches Residential Care Home

Thank you for your kind words. We're so glad to hear your mum is so happy and well cared for at The Beeches. The team will be delighted to read your comments, thank you for sharing your review.


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Review from L P (Daughter of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home has become our family. The care team gives 100% to every resident in their care. My Mum is not only cared for but loved which is the best medicine. Communication from home to family is brilliant so always updated with changes. Thank you.

Reply from Kate Yates, Communications and Content Specialist at The Beeches Residential Care Home

Thank you for such a heartfelt review. The team at The Beeches will be touched to read your kind words and will be delighted to hear that you consider them to be part of your family. Your appreciation means so much, thank you again.


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Review from Karen S (Daughter of Resident) published on 20 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We cannot fault the care Mom has received since moving in last February all the care and support team not forgetting one person in particular who mom has made a lovely friendship with are so caring, approachable and nothing is to much trouble. Mom appears very happy.
Just one little thing, we have
requested a new carpet for moms room which we were told hadn't been replaced from first being fitted and they agreed with our request and would be sorted and a new one fitted this hasn't happened as yet still waiting. Thank you to everyone . Giving a 3 star for cleanliness due to carpet.

Reply from Kate Yates, Communications and Content Specialist at The Beeches Residential Care Home

Thank you for your kind words about the care and support your mum has received, our team will be delighted to read your kind words, especially regarding the wonderful relationships she has made. Regarding the carpet, we understand your concerns and would like to assure you that a new carpet has been ordered and is on its way. We apologise for the delay and appreciate your patience as we work to resolve this matter. Thank you for your understanding.


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Review from Charles J (Son of Resident) published on 8 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I'm worried Mother isn't eating properly. I ask what have you had for lunch or dinner and the reply is they bring me something. She orders a jacket potato that doesn't exist, there are very few greens on the menu daily and one day a sausage roll and wedges but no greens. It is a lovely home but the
food is very poor. I've had in-laws in care homes and the menu and food are far superior to The Beeches. Next time you have a meeting review the menus and ask would my mother eat this rubbish.

Reply from Kate Yates, Communications and Content Specialist at The Beeches Residential Care Home

Thank you for taking the time to leave this feedback. We are sorry your mother's mealtime experience has not met her expectations. We would like reassure you that we serve each of our main meals each day with vegetables, apart from our curries and rice dishes. Having spoken to the home manager we know that, prior to receiving this, the team had already been spending time with your mother to discuss some alternative options and will be working closely together following her valuable feedback on these. If you have any further concerns please do speak to our home manager directly, her door is always open and she will of course be liaising with you directly to discuss these options.


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Review from Lesley R (Daughter of Resident) published on 15 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother's health has recently declined greatly due to her dementia. I cannot thank the staff enough for their care towards her and for helping to keep her dignity. They have also supported me during this difficult time.

Reply from Kate Yates, Communications and Content Specialist at The Beeches Residential Care Home

Thank you for sharing your experience and your kind words about our staff at The Beeches, they will be touched to hear your positive feedback. It's a privilege for the team to have the opportunity to be there for you both and please don't hesitate to reach out if there's anything more we can do.


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Review from Craig D (Son of Resident) published on 9 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care home. My mother went there last December. The care is superb. The food is amazing. The staff are so friendly and very understanding. They always keep in touch about Mom's health and always keep me in touch about Mom's hospital appointments. Keep up the good work. I have no worries anymore
about Mom being safe in a lovely car home.

Reply from Kate Yates, Communications and Content Specialist at The Beeches Residential Care Home

Thank you for your glowing review for The Beeches, the team will be touched to read your comments about your mum's care. We're thrilled to hear that you're so pleased with the care, food, and communication at our home. Your kind words and support are greatly appreciated.


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Review from Elaine B (Daughter of Resident) published on 22 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express enough how wonderful every member of The Beeches team were to my mom in her time there. In her last few weeks my mom was treated with such care, consideration and dignity and was made to feel valued. She called them all angels and they are. Thank you all so much. Would recommend to
anyone thinking of moving in. It's a great home from home.

Reply from Kate Yates, Communications and Content Specialist at The Beeches Residential Care Home

Thank you for your beautiful review, especially written at such a difficult time. We are so sorry for your loss and the team will be touched to read your wonderful comments.


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Review from Annette J (Daughter-in-law of Resident) published on 20 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our lovely mom is treated so well here.
It is her first time in a residential home and the staff are so lovely and caring they have made her feel so welcome. She was very vulnerable when she arrived at Christmas time but has improved so much in a matter of weeks.
She feels very safe and settled.
The
staff go above and beyond. She is looked after so well.
The food is delicious and she loves the activities put on for the residents.
The rooms are so cosy and clean the gardens are lovely and the home is also very big and homely.
If you are looking for a place for your loved one don't look any further you have found it.

Reply from Kate Yates, Communications and Content Specialist at The Beeches Residential Care Home

Thank you for such a beautiful review, the team at The Beeches will be so proud to read your wonderful comments - we are so pleased your mother has settled in so well.


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Review from Bev B (Daughter of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The majority of the staff are friendly, obliging and caring and know the residents and understand their needs well. A number of staff are long-term employees. The kitchen offers good quality food and always goes the extra mile for individual requests. The home is well cared for in terms of furnishings
and is bright and welcoming.

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Review from Norman L (Son of Resident) published on 29 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at The Beeches Residential Care Home are always friendly and helpful.
My mother has been a resident for three years. She is well cared for.
The staff know me by name and always greet me on arrival. The home has a family atmosphere.
A big thank you to the manager and staff.

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Review from June W (Wife of Resident) published on 29 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in the home since September 2022.
The staff are welcoming and friendly. My husband is well cared for and seems to be content. I know he is warm, fed and safe. He has had a couple of falls due to his condition and the staff have been quick to respond and called the paramedics to
ensure his well-being.
The carers are all lovely, professional and very caring. They all treat my husband with love and understanding.

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Review from Christopher Y (Son of Resident) published on 29 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into the home last February with complete loss of mobility. He has been cared for extremely well and, despite his declining health, the entire family are delighted with the care he receives.

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Review from Margaret P (Daughter of Resident) published on 29 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother's health has recently declined dramatically and I want to thank all of the amazing staff for the kindness and support they show, not only to Mom but to family members who visit.
Her dignity is kept intact concerning personal needs, her health needs are provided with frequent consultation
with the GP.
She still has her sense of humour and laughs and jokes with the staff, who she considers friends as she has known many of them since she first went to The Beeches Residential Care Home over eighteen months ago.
I have no hesitation in recommending The Beeches for your loved one. The accommodation, cleanliness, food, activities, hairdresser, cafe and garden all combine to make this a perfect home-from-home.

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Review from Lynne S (Daughter of Resident) published on 29 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father is well looked after by all the employees at the home and he is fond of them. The home is extremely well-run. The only reason I have given four stars is because of the staffing problems when it comes to Dad having appointments at the dentist, hospital etc. We live an hour away from the home
and always try to cover these appointments within the family, as we are told that the home do not have the staff to cover these outside appointments, even though we are prepared to pay. Our fear is there may be occasions when we are totally unable to make the journey due to our own age and medical conditions, which is becoming a problem at the moment.

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Review from A S (Daughter of Resident) published on 15 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always ready to help with any queries I may have and my dad is very pleased with his care and is very happy at this care home.

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Current Review Score: 9.6 (9.647)

Overview of Review Score

The Review Score of 9.6 (9.647) out of 10 for The Beeches Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.647 for The Beeches Residential Care Home is calculated as follows: ( (279 Excellents x 5) + (79 Goods x 4) + (16 Satisfactorys x 3) + (8 Poors x 2) ) ÷ 382 Ratings = 4.647

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Beeches Residential Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Francesca

Francesca Lile

Job Title: Home Manager

Joined: 2017

I began my career in care as an activities coordinator, discovering the joy of bringing happiness and purpose to residents.


Later, as a care assistant, I had the privilege of ensuring residents received tailored care informed by their unique histories and needs.


In my senior care roles, I embraced a person-centred approach, treating residents like extended family. I believe in truly knowing each individual, and helping them to live fulfilling lives.


Becoming a mother deepened my empathy for families, teaching me to address even small concerns with compassion and care. I always strive to view situations through the lens of how I would want my own loved ones treated.


Now, as Home Manager at The Beeches, I bring years of experience and a passion for creating a vibrant, welcoming environment where residents, their families, and staff feel valued and supported.


I am proud of Sanctuary Care’s ethos of enriching lives, and fostering a safe, nurturing home with engaging, personalised experiences that help every resident thrive.


Frequently Asked Questions about The Beeches Residential Care Home

What types of Care is The Beeches Residential Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Beeches Residential Care Home provide?

Own GP if required is an additional type of care provided.

How many Rooms does The Beeches Residential Care Home have?

There are 56 Single Rooms.

What are the Facilities & Services at The Beeches Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Lift, Wheelchair Access & Gardens are some of the Facilities & Services.

How far is The Beeches Residential Care Home to the centre of Birmingham?

6.5 mile(s) as the crow flies, distance by road may be significantly further.