The Beeches Residential Care Home

Frankley Beeches Road, Northfield, Birmingham B31 5NJ
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9.6 138 Reviews
  • The Beeches Residential Care Home, Birmingham
The team at The Beeches, many of whom have been with the home for years, are passionate about enriching the lives of their residents and empowering them to have an active role to play in how their home is run.

Providing residential, dementia and respite care, the team are proud to involve the residents and their loved ones in every aspect of life at the home. There are resident and family ambassadors, who get involved in everything from taking part in staff interviews to providing feedback on everything from the menus to the activities.

Food is a highlight of the day for many residents – and the chef is an award-winning baker with a passion for cakes! The food is very much shaped by the residents and there is a mixture of traditional dishes, like roasts with all the trimmings, to flavours from around the world if the residents would like to try them – including Caribbean, Greek and Indian.

There are so many activities to enjoy, from pampering in the salon, cheese and wine evenings and live entertainment, to gentle exercise and gardening in the home’s vegetable patch.

The team embrace the community into the home, with visiting students and community volunteers.

The Beeches also has a namaste room, a cinema room and a café, where residents can relax with friends and family, who are welcome at any time, over tea and homemade cake.

The home also has a Magic Table, an amazing piece of technology designed for people living with dementia, where residents can play interactive light games together.

The gardens are a beautiful spot to relax in, with raised planters and wheelchair friendly pathways. Some of the bedrooms, which are all ensuite, have patio access to the gardens.

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Care Provided by The Beeches Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 56 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Stroke
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Francesca Lisle (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (56)
    • Single Rooms with ensuite Wet Room (56)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for The Beeches Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,178
    • RESPITE Self-Funded Residential Care from £1,178

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1178 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact The Beeches Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Wheelchair Access

The Beeches Residential Care Home Reviews (138)

Total of 138, showing 21-40
9.6

The Beeches Residential Care Home has a Review Score of 9.6 (9.647) out of 10, based on 32 reviews in the last 2 years. Over all time The Beeches Residential Care Home has 138 reviews.

Overall Experience

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Date Published

138
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32
106

Review from Malcolm B (Husband of Resident) published on 11 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On the whole I have no problem, the staff and management are pretty good, have no complaints.

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Review from Linda T (Daughter of Resident) published on 10 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at The Beeches now for 14 months, she is so very happy there and is forever telling us what a wonderful place it is. The staff always have a smile n make time to chat to us. We feel like we are visiting family and I know mum feels like every member of the staff are her family.
If
anyone is looking for 5* care for their loved one, don't look any further.
I can't praise The Beeches enough.

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Review from J R (Daughter of Resident) published on 7 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

Not enough staff on duty, mother often left in bed till lunchtime.
Management not responding to emails. Items going missing from room- glasses in a named case. TV remote missing. No towels in the bathroom, having to ask for some. Mother's mail last December was found in a drawer in the office. Finally
given to us in following July. The side table missing from the room for three weeks.

Reply from Kate Yates, Communications and Content Specialist at The Beeches Residential Care Home

We are so sorry to read your comments and your feedback is very important to us. Our Home Manager’s door is always open, and they would be very happy to talk to you in person. We will review your feedback immediately as we appreciate your experience does not meet the standards we set within our homes and for enriching the lives of our residents. Thank you for taking the time to share this with us.


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Review from Martin H (Son of Resident) published on 20 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in respite care at the Beeches for 3 weeks from 22nd September to 13th October. She received excellent care and support during this time. The facilities were clean tidy and very well presented. All staff were polite and showed genuine care towards my mother. Thanks to them all.

Reply from Kate Yates, Communications and Content Specialist at The Beeches Residential Care Home

Thank you for your review we are so pleased you were both so happy with your mother's respite break at The Beeches.


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Review from M P (Daughter of Resident) published on 4 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are friendly and welcoming when entering the home. Carers treat residents with dignity and try to see to all their needs under sometimes very difficult circumstances. Laundry has caused some problems ie clothes not being returned (always named). Never seem to see or discuss residents with night
staff. There have been some nice improvements to the home.

Reply from Kate Yates, Communications and Content Specialist at The Beeches Residential Care Home

Thank you for your review and your praise for our wonderful team and the enhancements we have been making. We are sorry there was an issue with the laundry and will of course pass this on to the home.


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Review from Jane W (Daughter of Resident) published on 27 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom had been at The Beeches for the last 3 years but sadly passed away in April. Mom suffered from Alzheimer's and had only gone to The Beeches for respite care during Covid, but she settled in really well, it was decided to make her a permanent resident. All staff helped mom settle in as it was a difficult
time during Covid for everyone, staff would bring mom to the window so we could wave to each other or to the door so we could have a quick chat. One big positive for me is that all the staff are consistent, they don't have a big turnover of staff, so the staff really get to know your loved one. Every time I visited Mom was clean and her hair brushed, I never had any concern with her hygiene and if you did the issue was addressed straight away. Loved getting the photos on the WhatsApp group of Mom playing games, cooking painting and doing gardening. Thank you to everyone at The Beeches for making mom's last years as happy as they could be.

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Review from Pam E (Daughter of Resident) published on 5 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent facilities. All the staff are really helpful and caring - nothing is too much trouble. Food is really good - always drinks being given and additional food if wanted.

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Review from Rachel B (Daughter of Resident) published on 20 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My first time to have a meeting regarding my mom's care as both sisters had a meeting two weeks before and I was on holiday. We, all three, were in the meeting today, 19th May 2023, very happy with her care.

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Review from J F (Husband of Resident) published on 30 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy to have my wife taken care of at The Beeches Residential Care Home. It is a lovely, clean and comfortable home, and the staff are kind and caring.
I could not have chosen a better home.

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Review from Abbey W (Daughter of Resident) published on 30 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Beeches Care Home have provided my father a wonderful week stay for his respite care.
From the first day the staff and managers have been thoroughly wonderful and have put all worries and nerves at ease for myself and my mother.
The first time we have ever left my father in anyone else’s care
and he has loved every second of it. The visits and phone calls were spent with my father saying how amazing the place is and how much he has enjoyed it.
Once again we would like to thank the staff and every member of the team of The Beeches for providing my father with the care he needs and giving him a lovely experience, he cannot wait to come back.

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Review from Janet B (Sister of Resident) published on 25 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent care and attention, good food and lovely carers!

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Review from Eleanor Y (Daughter of Resident) published on 26 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was very nervous and cautious about going into a care home and losing his independence. He had misconceptions or what a care home would be like. After 4 weeks in The Beeches Residential Care Home he has changed his opinion completely, he is really happy and feels 'at home' there. The staff are friendly
and helpful to residents and visitors alike. It is really good to see him relaxed and looked after.

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Review from David B (Brother of Resident) published on 22 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother came into The Beeches in November 2022. After several falls at home, he decided on full-time care. My wife and myself decided on The Beeches. How lucky are we! He has settled in really well and made some friends. He laughs and jokes with staff. The main view, he is happy. The staff look after
him really well. Warm, caring and helpful - what more could I ask for. Well done, The Beeches.

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Review from Alan L (Son of Resident) published on 16 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum and Dad moved into The Beeches Residential Care Home at the end of July 2022 and from day one the manager and staff were very welcoming and attentive to Mum and Dad's needs. There were numerous medical issues which resulted in either Mum or Dad or both being taken to hospital and the staff were
very efficient and kept me regularly informed about what was happening. Sadly, Dad passed aways at the home on the 6th of November 2022. The manager and staff were very caring and did everything they could to make Dad comfortable. Mum, who suffers from dementia, is still at The Beeches and is receiving similar excellent care. I would recommend The Beeches to anyone.

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Review from Janet D (Friend of Resident) published on 1 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We started visiting our friend when she first moved into this area. From the start, we were impressed with the emphasis on safety (Covid precautions) and the friendliness and courtesy demonstrated. The rooms are very pleasant and private and the communal areas are clean and spacious. The staff are welcoming
and friendly and their interaction with residents is respectful and supportive. This is somewhere I would recommend. I have been a district nurse in the past and this home comes high on my list of praise-worthy homes.

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Review from Brian A (Friend of Resident) published on 11 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my friend's mother over a long period of years. I stayed with her for several hours each time I visited at least once a week. During Covid, obviously, restrictions applied and it became close family only. The lady had Covid at least twice. The care was above the expected, all the staff were
caring and kind.

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Review from Maureen G (Daughter of Resident) published on 26 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased at the excellent progress my mom has achieved with the excellent care from all the staff, since coming to The Beeches. The staff are helpful, friendly and there is a really good feeling. My mom loves her cups of tea, even available in the night time. This has really helped her to settle,
with company, regular care and good food. All the various teams seem to play a cohesive part in making a whole, excellent package. The care button available 24/7 is a great source of comfort as she used to be frightened of the night times, since her husband died. My mother's confidence has grown along with her wellbeing improved dramatically - GP care and enjoyable hairdresser, manicures, summer fete and jubilee fun.

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Review from Marianne P (Granddaughter of Resident) published on 16 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for looking after Grandma and keeping her safe. We love everyone at the care home and from my family, thank you so much for the hard work you do for every one of your clients. Bless wishes from all my family. Sadly passed away peacefully in your care on Monday 12 September 2022.

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Review from Tony J (Brother-in-law of Resident) published on 24 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law is being looked after very well. The staff are really good and friendly. Very pleased with everything.

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Review from Robert G (Son of Resident) published on 2 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has only been at The Beeches for a few months, but she has been treated with respect and kindness by all the staff. The facilities are very good and Mother's 90th Birthday celebrations were handled really well by all staff, with an excellent birthday cake as well.

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Current Review Score: 9.6 (9.647)

Overview of Review Score

The Review Score of 9.6 (9.647) out of 10 for The Beeches Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.647 for The Beeches Residential Care Home is calculated as follows: ( (279 Excellents x 5) + (79 Goods x 4) + (16 Satisfactorys x 3) + (8 Poors x 2) ) ÷ 382 Ratings = 4.647

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Beeches Residential Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

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Meet the Team (1)

Francesca

Francesca Lile

Job Title: Home Manager

Joined: 2017

I began my career in care as an activities coordinator, discovering the joy of bringing happiness and purpose to residents.


Later, as a care assistant, I had the privilege of ensuring residents received tailored care informed by their unique histories and needs.


In my senior care roles, I embraced a person-centred approach, treating residents like extended family. I believe in truly knowing each individual, and helping them to live fulfilling lives.


Becoming a mother deepened my empathy for families, teaching me to address even small concerns with compassion and care. I always strive to view situations through the lens of how I would want my own loved ones treated.


Now, as Home Manager at The Beeches, I bring years of experience and a passion for creating a vibrant, welcoming environment where residents, their families, and staff feel valued and supported.


I am proud of Sanctuary Care’s ethos of enriching lives, and fostering a safe, nurturing home with engaging, personalised experiences that help every resident thrive.