The Beeches Residential Care Home

Frankley Beeches Road, Northfield, Birmingham B31 5NJ
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9.6 138 Reviews
  • The Beeches Residential Care Home, Birmingham
The team at The Beeches, many of whom have been with the home for years, are passionate about enriching the lives of their residents and empowering them to have an active role to play in how their home is run.

Providing residential, dementia and respite care, the team are proud to involve the residents and their loved ones in every aspect of life at the home. There are resident and family ambassadors, who get involved in everything from taking part in staff interviews to providing feedback on everything from the menus to the activities.

Food is a highlight of the day for many residents – and the chef is an award-winning baker with a passion for cakes! The food is very much shaped by the residents and there is a mixture of traditional dishes, like roasts with all the trimmings, to flavours from around the world if the residents would like to try them – including Caribbean, Greek and Indian.

There are so many activities to enjoy, from pampering in the salon, cheese and wine evenings and live entertainment, to gentle exercise and gardening in the home’s vegetable patch.

The team embrace the community into the home, with visiting students and community volunteers.

The Beeches also has a namaste room, a cinema room and a café, where residents can relax with friends and family, who are welcome at any time, over tea and homemade cake.

The home also has a Magic Table, an amazing piece of technology designed for people living with dementia, where residents can play interactive light games together.

The gardens are a beautiful spot to relax in, with raised planters and wheelchair friendly pathways. Some of the bedrooms, which are all ensuite, have patio access to the gardens.

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Care Provided by The Beeches Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 56 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Stroke
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Francesca Lisle (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (56)
    • Single Rooms with ensuite Wet Room (56)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for The Beeches Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,178
    • RESPITE Self-Funded Residential Care from £1,178

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1178 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact The Beeches Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Wheelchair Access

The Beeches Residential Care Home Reviews (138)

Total of 138, showing 61-80
9.6

The Beeches Residential Care Home has a Review Score of 9.6 (9.647) out of 10, based on 32 reviews in the last 2 years. Over all time The Beeches Residential Care Home has 138 reviews.

Overall Experience

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Date Published

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Review from B F (Sister of Resident) published on 8 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently had the Christmas dinner with my brother. The staff were kept very busy but the excellent way they treated everyone was great to observe. Each person was treated and served with their own individual meals. The food was beautifully cooked and tastefully presented.

Reply from Fae Doherty, Senior Marketing Officer at The Beeches Residential Care Home

Thanks so much for your lovely review - I will be sure to pass this onto the home and their catering team; they will really appreciate it. Best wishes.


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Review from Phil A (Son of Resident) published on 8 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad's care is first class. The carers are excellent, always friendly, helpful and willing to go the extra mile. Yesterday his sister and I joined in the Christmas lunch put on for residents and families. Full 3-course lunch with all trimmings up to and probably better than restaurant standard. Well
done to Head chef and his staff. Carers ate with residents and guests as well as acting as waiters/waitresses. So well organised. Couldn't fault anything. Dad, we and all other residents really enjoyed it. Thanks to all involved.

Reply from Fae Doherty, Senior Marketing Officer at The Beeches Residential Care Home

Thank you for such wonderful feedback. I will pass your kind words onto our team; they will be so appreciative. Best wishes, Fae.


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Review from Nick N (Son of Resident) published on 13 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's a great happy home, carers are great. I am always welcomed when I go. It's secure for those with dementia. Happy for Dad to be there.

Reply from Fae Doherty, Senior Marketing Officer at The Beeches Residential Care Home

Thank you for such lovely feedback. I will be sure to pass this onto the manager and the team. They will really appreciate it. Best wishes.


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Review from J G (Nephew of Resident) published on 29 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall I feel my aunt is well looked after which is reflected in the review marks.
My aunt regularly says that she wishes there were more activities. My review of satisfactory is no reflection on what is provided.
I have noted dirty skirting boards in the room which I have cleaned myself - hence
again only satisfactory.

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Review from P I (Son of Resident) published on 23 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The place is lovely, all the staff are very friendly and approachable. I really do feel that my mum is well looked after and enjoys being here and has made friends. She particularly enjoys the concerts you have and the garden.

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Review from G P (Son of Resident) published on 7 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent caring.
All issues well communicated.
Friendly staff.
High standard of cleanliness at residence.
Feeling of safety and security.
Been at The Beeches for over 3 years. Never had cause for welfare concerns. All staff appear committed, well trained and respectful.

Reply from Fae Doherty, Senior Marketing Officer at The Beeches Residential Care Home

Thank you for your kind words about our home and the care we provide - they will be much appreciated by the team. Best wishes, Senior Marketing Officer.


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Review from Susan M (Daughter of Resident) published on 7 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is looked after very well, no problems. Staff very good.

Reply from Fae Doherty, Senior Marketing Officer at The Beeches Residential Care Home

Thank you for your lovely feedback. I will be sure to pass your kind words onto the manager and the team. Best wishes, Senior Marketing Officer.


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Review from Julie B (Niece of Resident) published on 4 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunty only has pleasant things to say about The Beeches, when we visit we are always made to feel welcome and at home. The Beeches has a really nice feel to it and observing the way the staff interact with the residents I know my aunty is well looked after.

Reply from Fae Doherty, Senior Marketing Officer at The Beeches Residential Care Home

Thank you for your lovely review Julie - I will be sure to pass your kind words onto the team. Best wishes, Fae.


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Review from Susan S (Power of Attorney of Resident) published on 18 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt moved into The Beeches following the death of her husband of 69 years and was understandably feeling quite concerned about the move. Everyone was so welcoming and supportive right from the moment she arrived. The standard of care, help and understanding shown to her was exemplary. Shortly before
she passed away, she had a spell in hospital where she referred to The Beeches as her home - and, thankfully, she was able to return there where everyone went an extra mile to make her last days peaceful and comfortable. I cannot thank the staff enough for the way they cared for her and looked after her during the two months she was at The Beeches.

Reply from Fae Doherty, Senior Marketing Officer at The Beeches Residential Care Home

Dear Susan, thank you so much for your kind words about The Beeches. Whilst I am very sorry to hear of the passing of your Aunt, it is reassuring to hear how well she was treated whilst with us and even as you say, referring to The Beeches as home. I will be sure to pass this onto the team. Best wishes,


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Review from Trevor B (Son of Resident) published on 28 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am sorry to say, my mother who was a resident for some 7 weeks, has passed away from her illness.
The home was fantastic from day one up until her last seconds. The care and dignity that all staff provided were second to none. Mom passed away and I'm glad I was present during her last hour. Thank
you Beeches Care Home carers, cleaners, kitchen staff and management.

Reply from Fae Doherty, Marketing Officer at The Beeches Residential Care Home

Dear Trevor, thank you so much for taking the time to review The Beeches, I am very sorry to hear of the passing of your mother. Your wonderful feedback will be such help to other families looking for care for their loved ones - thank you. I will pass your kind words onto the team. Best wishes, Fae


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Review from Lynn A (Daughter of Resident) published on 12 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is a very friendly, happy home. Always clean and fresh smelling. The staff are very welcoming and nothing is too much trouble. Always a choice on the meal menu and tea, coffee and cake is available in the cafe area for visitors. Mom has been here two years now and likes and enjoys being here.
She is looked after very well and all her needs are met.

Reply from Fae Doherty, Marketing Officer at The Beeches Residential Care Home

What a wonderful review - thank you for your kind words! I will pass your feedback onto our team at The Brambles, it is always lovely for them to hear. Best wishes, Fae.


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Review from J A (Brother of Resident) published on 12 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only say the staff and home are excellent.

Reply from Fae Doherty, Marketing Officer at The Beeches Residential Care Home

Thank you so much for your kind words! I will be sure to pass this onto our friendly team at The Beeches. Best wishes, Fae.


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Review from Karen T (Daughter of Resident) published on 9 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always happy when I visit my dad.
The home is wonderful, really caring, friendly staff.
We (my brother and sister) are very relieved that our dad has a new home, where he is safe and well cared for.

Reply from Fae Doherty, Marketing Officer at The Beeches Residential Care Home

Dear Karen, thank you so much for your wonderful review - it is great to hear that your father is settling well into his new home at The Beeches. I will be sure to pass on your lovely comments to the team, and do pop in and visit us soon. Best wishes, Fae


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Review from David H (Son of Resident) published on 9 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother loves living here and is very happy. The family have no worries about my mother's health, wellbeing and happiness.

Reply from Fae Doherty, Marketing Officer at The Beeches Residential Care Home

Dear David,
Thank you so much for your wonderful review. Our team work very hard to make sure that our residents health and wellbeing needs are met and we are so glad that you agree, and that your mother is happy with us at The Beeches.
Best wishes
Fae


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Review from Stuart C (Son of Resident) published on 11 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service. Very kind and helpful to my Dad. The only slight complaint is clothing go missing sometimes in the wash.

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Review from Stephen H (Son-in-law of Resident) published on 8 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beeches care home is fantastic. Staff are brilliant, very very clean. The food is very good. All in all, brilliant.

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Review from L F (Daughter of Resident) published on 27 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother is doing extremely well and is happy and calm.

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Review from M Y (Son of Resident) published on 27 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A modern well managed home with well trained and caring staff. The Beeches have provided excellent care and support at difficult times. Communication with family is very good. The staff all engage well with our mother providing affection and care in a consistent manner.

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Review from Alison B (Daughter of Resident) published on 27 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Father came for respite care end remained here. Staff are very caring and the rooms furnished well. Father settled down and interacting with other residents.

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Review from Julie F (Daughter of Resident) published on 26 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall I feel my mum is well cared for and interacts well with the staff. I do feel staff could be more observant to the hygiene needs of my mother. E.g. Occasional dirty clothes, teeth not cleaned properly, although mum is generally self-caring she does need prompting.
Also, I feel as though the
smell from some of the toilets is sometimes very offensive. Strong smell of urine.

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Current Review Score: 9.6 (9.647)

Overview of Review Score

The Review Score of 9.6 (9.647) out of 10 for The Beeches Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.647 for The Beeches Residential Care Home is calculated as follows: ( (279 Excellents x 5) + (79 Goods x 4) + (16 Satisfactorys x 3) + (8 Poors x 2) ) ÷ 382 Ratings = 4.647

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Beeches Residential Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

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Meet the Team (1)

Francesca

Francesca Lile

Job Title: Home Manager

Joined: 2017

I began my career in care as an activities coordinator, discovering the joy of bringing happiness and purpose to residents.


Later, as a care assistant, I had the privilege of ensuring residents received tailored care informed by their unique histories and needs.


In my senior care roles, I embraced a person-centred approach, treating residents like extended family. I believe in truly knowing each individual, and helping them to live fulfilling lives.


Becoming a mother deepened my empathy for families, teaching me to address even small concerns with compassion and care. I always strive to view situations through the lens of how I would want my own loved ones treated.


Now, as Home Manager at The Beeches, I bring years of experience and a passion for creating a vibrant, welcoming environment where residents, their families, and staff feel valued and supported.


I am proud of Sanctuary Care’s ethos of enriching lives, and fostering a safe, nurturing home with engaging, personalised experiences that help every resident thrive.