The Cedars

73 Berwick Road, Stoke-on-Trent ST1 6ER
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9.8 71 Reviews
  • The Cedars, Stoke-on-Trent
Anchor’s The Cedars in Holden Bridge is a purpose-built care home, providing care within a comfortable and relaxing environment. The home has 42 single rooms with en suite wet rooms, fitted furniture and a telephone point as standard.

The Cedars provides residential and residential dementia care, which is personally tailored to meet the individual needs of customers and enhance their quality of life. Meals are cooked freshly on-site each day and reflect residents' dietary requirements and tastes. The home continues to welcome new residents.

The care team works with customers and their loved ones to create detailed care plans to ensure each individual’s health and care needs are continually met. The home provides dementia care and provides on-going training to care staff, ensuring their approach always reflects best practice.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people. Anchor reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass the customer’s expectations.

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Care Provided by The Cedars

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 42 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care

Good to Know

  • Person in charge
  • Joanne Ellis (Manager)
  • Admission Criteria
    • Please contact The Cedars directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (42)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (42)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for The Cedars

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £956
    • Self-Funded Residential Dementia Care from £956
    • RESPITE Self-Funded Residential Care from £956
    • RESPITE Self-Funded Residential Dementia Care from £956

  • Our colleagues at The Cedars will be happy to answer any questions you have regarding our fees and what is included in our fees.
  • (these prices are only a guideline, please contact The Cedars to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Visiting

  • Visitors are welcome at The Cedars.


  • Parking

  • Onsite parking is available, including disabled spaces.


The Cedars Reviews (71)

Total of 71, showing 1-20
9.8

The Cedars has a Review Score of 9.8 (9.781) out of 10, based on 20 reviews in the last 2 years. Over all time The Cedars has 71 reviews.

Overall Experience

  • 52
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Date Published

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Review from Jayne A (Daughter of Resident) published on 7 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Cedars provides a safe, pleasant & friendly environment. The staff are always pleasant & I am contacted immediately if their are any concerns/changes regarding my mum's physical health or well-being. I am always confident when I visit that she is being well cared for by a competent & caring staff
& management team.

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Review from Margaret L (Friend of Resident) published on 25 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home with friendly staff. Came for a party for a resident and her husband. Lovely food and great entertainment.

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Review from M I (Husband of Resident) published on 23 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely afternoon celebrating a 60th Wedding Anniversary, from what I saw care and dignity were fine. Cost unknown.

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Review from I C (Friend of Resident) published on 23 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is such a lovely place to line in. Very homely. They go above and beyond.

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Review from C E (Friend of Resident) published on 23 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I thought the care home went above and beyond to make my friend's 60th wedding anniversary very memorable. I was made to feel very welcome.

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Review from K A (Friend of Resident) published on 23 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and welcoming - made you want to explore more. On a short visit, would recommend it to others.

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Review from A S (Friend of Resident) published on 23 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very welcoming and friendly.

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Review from E B (Friend of Resident) published on 23 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Wonderful!

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Review from J R (Daughter of Resident) published on 21 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum to came to The Cedars in July 2023 after a long stay in hospital. The transfer was excellent. Mum has been treated beautifully over the last 12 months, we can not fault the care she is given. All the carers have helped her settle in. She quickly made friends with a few of the residents. She enjoys
the entertainment that is put on and joins in with most of the activities. It has all made what was a difficult decision for us a lot easier, and we can relax knowing that she has the care she now needs.

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Review from K U (Son of Resident) published on 29 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are wonderful and make an effort to settle people - and give them the care they need. I've always felt welcome, and Mum is being looked after better than we could manage as a family.

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Review from J W (Daughter of Resident) published on 22 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has just passed her year at Cedars and has just about settled. Like everyone with dementia, she still thinks she's going home, but the family just brush it off now. I know it is a care home and have to keep costs down but it could be a bit less clinical with curtains and bedding. Instead of having
all the same colour, what about different colours or some pattern. Do more activities, with residents in some rooms. My mum says she gets bored just sitting.

Reply from Jo Farmer, Manager at The Cedars

Thank you for taking the time to review The Cedars and we are pleased that you rate our staff as excellent. We encourage our residents to personalise their rooms so they are as they wish and would be happy to look at changing your mum's room. We have recently opened our Active Lounge and offer a range of activities on a daily, weekly and monthly basis. Activities are arranged with our residents' input, as well as one-to-one time. We respect residents' wishes when they don't wish to participate. I'm happy to discuss all aspects of care at The Cedars at a mutually convenient time.


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Review from Chris B (Son of Resident) published on 14 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm really pleased with the care my mum receives - the staff are very helpful and keep me informed of things concerning my mum. The home is always clean and free from any smells and I would recommend to anyone else considering putting a relative into a care home. Special thanks to all staff.

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Review from M B (Stepson of Resident) published on 8 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic staff.

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Review from Susan C (Daughter of Resident) published on 19 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy with my mum's care, the staff are so caring and treat every resident the same. There is a team leader who stands out to me and always keeps me up to date on my mum's care, she is approachable with any concerns I may have. Also, the management at the home runs a good home, engaging and
listening to any concerns relatives may have.

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Review from Heather H (Daughter of Resident) published on 20 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has settled in very well after a bit of a rocky start. He has now adjusted well. Would probably like a bit more male conversation but enjoys female company. The carers are very good and kind to him.

Reply from Jo Farmer, Manager at The Cedars

Thank you for taking the time to review The Cedars and we are pleased that you rate our care/support as excellent. Thank you for your lovely feedback regarding our carers, which I will pass on. I'll discuss activities and interests with your Dad to make sure he is spending his time as he wishes.


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Review from John K (Husband of Resident) published on 18 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care provided. The management and staff are very helpful. Always listen if you have any problems and try to resolve any issues.

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Review from Z B (Daughter of Resident) published on 9 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been at The Cedars since the end of April and has been welcomed into the home by the staff and many of the residents. The home is very friendly and nicely decorated and has a lovely atmosphere. The staff go the extra mile for Dad and he is clearly very comfortable with them. The home environment
is safe and the main lounge is always a popular gathering place for residents. The food is lovely, fresh and home cooked with lots of variety. There are plenty of activities and a nice outdoor seating area. The carers are so friendly and approachable and the management are efficient and very proactive. In short, The Cedars is a lovely care home which I wouldn't hesitate to recommend.

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Review from Carole B (Wife of Resident) published on 24 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care and attention my husband has received since moving into The Cedars seven weeks ago. He has been excellently looked after in a care home that is lovely, as are the staff who are approachable and show thought and attention to their residents. The home-cooked food is always
tasty and presented well and looks delicious. Management are very approachable and extremely quick to sort any problems. First-class care home!

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Review from Julie S (Daughter of Resident) published on 23 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was here when Covid struck. The care and attention she received was absolutely amazing. The staff are second to none. They keep the family well-informed and up-to-date with everything. Cannot recommend this home enough. Keep up the good work.

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Review from Terry E (Son of Resident) published on 9 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been living at the home for 4 months now and the change in her is fantastic. She has regained some of her independence that she previously lost when she was living alone. When I visit she appears happy and content and does speak very highly of the care staff. The staff are welcoming and
friendly and treat my mother with dignity and respect and are attentive to her needs which is all that I could ask for. The Manager has been very supportive in helping us through the process of arranging 24 hour care and nothing is too much trouble. I would highly recommend the home for anyone looking for first class care for their relative.

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Current Review Score: 9.8 (9.781)

Overview of Review Score

The Review Score of 9.8 (9.781) out of 10 for The Cedars is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.781 for The Cedars is calculated as follows: ( (190 Excellents x 5) + (42 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 237 Ratings = 4.781

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Cedars is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Frequently Asked Questions about The Cedars

What types of Care is The Cedars registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Cedars provide?

Convalescent Care is an additional type of care provided.

How many Rooms does The Cedars have?

There are 42 Single Rooms.

What are the Facilities & Services at The Cedars?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is The Cedars to the centre of Stoke-on-Trent?

1.7 mile(s) as the crow flies, distance by road may be significantly further.