The relief that Dad is respected, happy, busy and cared for is such a wonderful thing
C K (Daughter of Resident)
Avondale is amazing. Great activities. Excellent food.
Mark W (Son of Resident)
The staff treat Mum, and us, like family. Nothing is too much trouble
C M (Daughter of Resident)
"Our Weekly Fee rate is dependent on the type of room you choose to reside in and will be confirmed once we have carried out a pre-admission needs assessment.
This assessment helps us to fully understand the level of care and support required by each individual and to ensure that we are able to meet those care needs.
Visitors are welcome at any time.
Ample parking available on site.
Avondale Care Home has a Review Score of 10 (9.958) out of 10, based on 32 reviews in the last 2 years. Over all time Avondale Care Home has 174 reviews.
Review from Peter L (Son-in-law of Resident) published on 17 March 2025
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Reply from Antonios Loumousiotis, Home Manager at Avondale Care Home
Thank you for your feedback. We pride ourselves on providing entertainment tailored towards our residents' interests.
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Review from Diana D (Wife of Resident) published on 14 March 2025
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Reply from Antonios Loumousiotis, Home Manager at Avondale Care Home
Thank you for taking a moment to leave us a review during this difficult time. It was an honour to care for your husband. Please know you are always welcome at Avondale.
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Review from Felicity B (Daughter of Resident) published on 12 March 2025
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Reply from Antonios Loumousiotis, Home Manager at Avondale Care Home
Thank you for your fantastic feedback. I am glad to hear you and your mum enjoyed the celebrations!
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Review from S H (Son of Resident) published on 21 February 2025
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Reply from Antonios Loumousiotis, Home Manager at Avondale Care Home
Thank you for taking a moment to leave us a review. It was our honour to assist your family and mum during this time, and I am glad to hear we were able to provide you with the comfort and support you needed.
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Review from Emma M (Daughter of Resident) published on 20 February 2025
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Reply from Antonios Loumousiotis, Home Manager at Avondale Care Home
Thank you for your fantastic feedback. It is great to hear you are happy with all aspects of our home.
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Review from A D (Daughter of Resident) published on 14 January 2025
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Reply from Narcis Militaru, Home Manager at Avondale Care Home
Thank you for taking a moment to leave us a review. It is great to hear that your dad enjoyed his time with us. Please do visit us again soon for coffee, cake and a catch-up!
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Review from Sharon L (Daughter of Resident) published on 24 September 2024
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Reply from Antonios Loumousiotis, Home Manager at Avondale Care Home
Thank you for taking a moment to leave such complimentary feedback.
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Review from E A (Daughter of Resident) published on 18 September 2024
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Reply from Antonios Loumousiotis, Home Manager at Avondale Care Home
It is wonderful to hear you made such lovely memories with your mum at our recent event. At Avondale we are always looking for ways to provide exciting new experiences for our residents.
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Review from Maxine J (Daughter of Resident) published on 18 September 2024
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Reply from Antonios Loumousiotis, Home Manager at Avondale Care Home
I am glad to hear you enjoyed yourself at our Bollywood event - I do hope you'll join us for the next one!
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Review from R A (Husband of Resident) published on 21 August 2024
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A wonderful event well attended. Terrific to see the interaction between the residents and the children. All the staff worked incredibly hard to make sure that everyone felt comfortable and had a good time. My grandson was able to play with the other children and thoroughly
Reply from Antonios Loumousiotis, Home Manager at Avondale Care Home
Thank you for joining us for this year's Children's Day celebration! It is great to hear your grandson enjoyed himself, and I will be sure to pass your special mention on to our marvellous chef. We look forward to seeing you next time you visit.
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Review from R W (Resident) published on 31 July 2024
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Reply from Antonios, Home Manager at Avondale Care Home
Thank you so much for taking the time to leave a review of your experience at Avondale.
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Review from Carole S (Daughter of Resident) published on 11 June 2024
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Reply from Antonios Loumousiotis, Home Manager at Avondale Care Home
Thank you for your fantastic feedback. As a home, we pride ourselves on ensuring our residents have the opportunity to engage in any activities they wish, using this as an opportunity to encourage independence where possible, so I am glad to see you highlight these two aspects of life at Avondale.
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Review from C L (Granddaughter of Resident) published on 6 June 2024
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Reply from Antonios, Home Manager at Avondale Care Home
Thank you so much for your review. I am delighted you enjoyed the afternoon tea. We look forward to welcoming you back again very soon.
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Review from A H (Friend of Resident) published on 30 May 2024
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Reply from Antonios, Home Manager at Avondale Care Home
Thank you so much for taking the time to write a review of our care home. I am so pleased you enjoyed our Greek themed garden party. We had such a great time, which we would not have done had it not been so well attended. We really do appreciate the support of all our friends of Avondale, and we look forward to welcoming you back.
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Review from Tammy-Lee M (Friend of Resident) published on 30 May 2024
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Reply from Antonios, Home Manager at Avondale Care Home
Thank you so much for taking the time to review Avondale. We had such a great day, and I am so pleased you enjoyed it too. We hope you can attend our next event.
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Review from F I (Granddaughter of Resident) published on 30 January 2024
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Reply from Antonius Loumousiotis, Home Manager at Avondale Care Home
Thank you for your very kind feedback. I seek to lead the team from the front and to set the best example for all staff to follow in how we support not only those in our care but also the families. Your words are much appreciated - thank you.
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Review from C M (Daughter of Resident) published on 30 January 2024
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Reply from Antonius Loumousiotis, Home Manager at Avondale Care Home
Thank you for your kind review and comments about all that we do to look after those in our care as well as their families. Your mum has settled in really well, and we are glad that personalising her room and the dining experience and choices have made a difference.
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Review from A H (Friend of Resident) published on 17 January 2024
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Reply from Antonius Loumousiotis, Home Manager at Avondale Care Home
Thank you for your kind words about our lovely care home, and we'll be sure to pass on your approval of the cakes to our talented chef team!
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Review from Mark W (Son of Resident) published on 10 January 2024
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Reply from Antonios, Home Manager at Avondale Care Home
Thank you so much for your wonderful review. We are so pleased that you and your dad have had such a great experience.
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Review from Maher R (Respite Resident) published on 11 December 2023
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Reply from Antonios Loumousiotis, Home Manager at Avondale Care Home
Thank you so much for deciding to have your respite stay with us and we are so glad you enjoyed your stay during your recovery time.
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The Review Score of 10 (9.958) out of 10 for Avondale Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 32 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.958 for Avondale Care Home is calculated as follows: ( (364 Excellents x 5) + (12 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 378 Ratings = 4.958
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Avondale Care Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 32 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 6 Feb 2020
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Job Title: Home Manager
Joined: 2023
Hello, my name is Antonios Loumousitois, and I am the Home Manager here at Avondale.
I have a strong background in healthcare management and extensive experience in the care sector, with a BSc in Management of Health and Welfare Units and an MBA in International Healthcare Management. I have also been registered with CQC since 2016.
As a home manager, I am incredibly passionate about treating everybody with dignity and respect. I also believe that a positive attitude can make a real difference in people's lives.
Job Title: Client Services Manager
Joined: 2024
Hello, my name is Taylor Caterer, and I am the Client Services Manager here at Avondale Care Home.
I have experience in quality, service improvement and redesign, which demonstrates my commitment to quality assurance and improvement in healthcare. I apply quality, service improvement and redesign tools and methodologies to enhance patient experience and safety, drive positive change and aim for excellence in healthcare services.
As the Client Services Manager, I emphasise the importance of the emotional journey into care, especially from a family perspective. I am committed to being there every step of the way to provide support and guidance in the client services process at Avondale.
I advocate for optimum outcomes for private clients with various rehabilitation, nursing care and residential needs. I ensure effective communication with all personnel involved. I also create holistic care plans for our residents.
With 10 years of working in the industry, I have gained a wealth of experience. Care, benevolence and empathy are at the core of my values. My passion is to enable, empower and facilitate the best outcomes for our resident's needs.