Avondale Care Home

Gatehouse Road, Aylesbury HP19 8EH
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10 174 Reviews
  • Avondale Care Home, Aylesbury
With 90 ensuite bedrooms spread across three separate floors, Avondale Care Home has been providing excellent 24-hour residential, dementia, nursing and respite care since 2010. Avondale sits on Gatehouse Road, with Aylesbury's bustling town centre only a few minutes away. The team at Avondale Care Home are dedicated to providing person-centred care in a respectful and dignified manner, encouraging independence and ensuring personal choice takes priority. Avondale residents benefit from living in a purpose-built home with a café, multiple sitting and dining rooms, a library, an activities and wellbeing room, a private dining room for special occasions, secure landscaped gardens and a gym complete with equipment designed with active ageing in mind.

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Care Provided by Avondale Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 90 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Antonios Loumousiotis (Home Manager)
  • Admission Criteria
    • Subject to assessment.
    • Ages 50+
  • Room Information
    • Single Rooms (90)
    • Single Rooms with ensuite Wet Room (90)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2010
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Avondale Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • "Our Weekly Fee rate is dependent on the type of room you choose to reside in and will be confirmed once we have carried out a pre-admission needs assessment.
    This assessment helps us to fully understand the level of care and support required by each individual and to ensure that we are able to meet those care needs.

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at any time.


  • Parking

  • Ample parking available on site.


Avondale Care Home Reviews (174)

Total of 174, showing 81-100
10

Avondale Care Home has a Review Score of 10 (9.958) out of 10, based on 32 reviews in the last 2 years. Over all time Avondale Care Home has 174 reviews.

Overall Experience

  • 158
  • 16
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Date Published

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32
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Review from J R (Son of Resident) published on 14 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment mum moved to Avondale, the care she received was first class. She was immediately treated as "part of the family" and we, as her family members, were also always made to feel welcome.
The leadership and communication from management was excellent and this has created an ethos of care
evident in all of the staff.

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Review from Stephen H (Son of Resident) published on 4 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I first visited Avondale in May 2018 when I was looking for a future home for my mother who has Alzheimer’s disease. I had visited many other homes and, from my point of view, Avondale was the best.


At the end of 2018 it became clear that mom needed to move to Avondale. I contacted the home and

a couple of weeks later, mom was able to move in. Everything was made as easy as possible for both her and I, reducing stresses at this difficult time.


She has a spacious and comfortable room which she has personalised with ornaments, photos and pictures. The staff are wonderful and my mother is full of praise for those caring for her.


She joins in with the plentiful activities and says that she really enjoys the meals.


I am able to relax, knowing that my mother is in the best possible place for her and that she is being very well cared for.


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Review from Sarah B (Daughter of Resident) published on 16 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kind, caring, compassionate, personalised care. Involve the wider family. Excellent communication.

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Review from Richard R (Son of Resident) published on 11 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't praise time staff at Avondale too highly for the efficient and caring way they looked after my mother for the 2 1/2 years that she was in there care. Mum felt very at home in Avondale and the carers almost became part of our family. I cannot recommend Avondale too highly.

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Review from Jenny S (Daughter of Resident) published on 12 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The best care home I have found. I did lots of research before placing our mum in care, researching all reviews and CQC ratings. It's very hard when you have to find somewhere that you can trust with your parent or loved one. From the first enquiry, we were certain this was the place for mum. The care,
attention and dignity afforded to residents is excellent. The staff are so good and you know your loved one is safe and well looked after when you are not there. They also look after relatives well and include you in decisions. Mum had a special diet which was well catered for and she loved her meals all home cooked. When mum was well enough she went to activities and enjoyed them. It's a shame mum wasn't able to enjoy for longer but she was receiving end of life care. It gave mum a loving, caring few weeks where she was well looked after and family were made very welcome 24 hrs a day. Mum had a peaceful end due to the care and attention she received. Thank you Avondale

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Review from Mark (Son of Resident) published on 7 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful caring environment for my father. Every single Avondale employee has been thoughtful and kind from the first minute of being there.

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Review from Jean U (Wife of Resident) published on 10 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with everything at Avondale Care Home. Cannot fault it.

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Review from Sandy R (Daughter of Resident) published on 21 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Highly professional, caring, warm and comfortable. The staff are lovely, warm and welcoming giving a total sense of being in good hands. It is a lovely maintained place so, in spite of the sadness of visiting a very ill father with my young children, the whole experience is very pleasant and comfortable.

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Review from J A (Resident) published on 21 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After several admissions to the hospital, while having chemotherapy and carers at home, I had a seizure followed by a long spell in hospital. I decided to come to a care home for respite care and my son chose Avondale. My health improved so much the care I received, I have now become a permanent resident.
I really appreciate the expert care of the nurses and all the other staff. I enjoy the activities, the company and the excellent food. We think that compared to the other homes we investigated, that this is the best value.

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Review from Neil A (Husband of Resident) published on 13 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly, capable staff and very happy ambience.
Clean and well-maintained facilities with excellent food.

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Review from D P (Resident) published on 12 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like to carry on all my days living here all my days.
I do not wish to leave.

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Review from L L (Niece of Resident) published on 24 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the staff to be kind and caring and very friendly.
I always turn up unannounced but my Aunt is clean and tidy, well-fed and comfortable.
The home is bright and airy with a welcoming feel.

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Review from Tom D (Resident) published on 1 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I had a very nice stay.

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Review from Alison B (Niece of Resident) published on 30 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The assistance we received from the management to ensure the last days of my aunt were comfortable and peaceful was second to none. The compassion I received from them and the two nurses I came into contact daily was on a personal level and nothing was too much. A very difficult time for me as I don't
live locally but I felt reassured that my aunt had the best care.

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Review from R H (Wife of Resident) published on 23 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is so well looked after I don't have to worry when I leave him. All the staff are so kind and helpful.

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Review from V R (Daughter of Resident) published on 23 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 101-year-old mother went to Avondale for 2 weeks respite from hospital. She decided to become residential as could not manage at home anymore.
She had a wonderful last 4 months of her life there.
The home is clean, modern and comfortable. The staff looked after all her needs. Sometimes beyond the
call of duty.
Nothing was too much trouble. It was home from home. Loved the bistro.

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Review from Keith E (Son of Resident) published on 19 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole experience although difficult and emotional has been made easier from the first contact up to now.
The caring attitude of all members of staff from receptionist to management is second to none and is delivered in a professional execution.
I would have no doubt in suggesting Avondale to anybody
who was looking for a care home.

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Review from Roisin (Granddaughter of Resident) published on 20 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional, kind, caring, compassionate, confident and competent staff who are experts in their field of Older Adult Care and End of Life Care.
Staff go above and beyond for residents needs and requirements and ensure their needs are met at all times.
Staff are hardworking, polite, and maintain
and deliver the most important quality which is essential in the needs of the older adult which is "empathy, compassion and kindness".
I would recommend Avondale to anyone whether they are a resident or relative looking for somewhere very special to have their parent /grandparent looked after.

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Review from Zoe S (Daughter of Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided by Avondale care staff is exemplary. My dad is treated with dignity and respect. Staff know him well; what he likes and dislikes and how to manage him when he is having a bad day. The meals are excellent and home clean and comfortable. Communication between staff and my family is frequent
and appropriate, both formal and informally. It is an outstanding home!

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Review from V B (Daughter of Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum's health in "mind" was deteriorating so she was moved to a different unit. The transfer was handled extremely efficiently and my mum was treated with dignity and respect. She has settled very well and is very happy and content. She loves her new "home" and unit staff love having her. I would
like to thank all staff for looking after her so well during this transition.

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Current Review Score: 10.0 (9.958)

Overview of Review Score

The Review Score of 10 (9.958) out of 10 for Avondale Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.958 for Avondale Care Home is calculated as follows: ( (364 Excellents x 5) + (12 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 378 Ratings = 4.958

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Avondale Care Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Feb 2020

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (29)

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Meet the Team (2)

Antonios

Antonios Loumousitois

Job Title: Home Manager

Joined: 2023

Hello, my name is Antonios Loumousitois, and I am the Home Manager here at Avondale.


I have a strong background in healthcare management and extensive experience in the care sector, with a BSc in Management of Health and Welfare Units and an MBA in International Healthcare Management. I have also been registered with CQC since 2016.


As a home manager, I am incredibly passionate about treating everybody with dignity and respect. I also believe that a positive attitude can make a real difference in people's lives.


Taylor

Taylor Caterer

Job Title: Client Services Manager

Joined: 2024

Hello, my name is Taylor Caterer, and I am the Client Services Manager here at Avondale Care Home.


I have experience in quality, service improvement and redesign, which demonstrates my commitment to quality assurance and improvement in healthcare. I apply quality, service improvement and redesign tools and methodologies to enhance patient experience and safety, drive positive change and aim for excellence in healthcare services.


As the Client Services Manager, I emphasise the importance of the emotional journey into care, especially from a family perspective. I am committed to being there every step of the way to provide support and guidance in the client services process at Avondale.


I advocate for optimum outcomes for private clients with various rehabilitation, nursing care and residential needs. I ensure effective communication with all personnel involved. I also create holistic care plans for our residents.


With 10 years of working in the industry, I have gained a wealth of experience. Care, benevolence and empathy are at the core of my values. My passion is to enable, empower and facilitate the best outcomes for our resident's needs.