Review from Anika (Regular Volunteer) published on 22 April 2016
Submitted via Postal Card • Report

Overall Experience

My experience at Avondale Care Home has been really good. I have been working with the activity coordinators, they have been great to work with. They were welcoming from the first day I started and they have involved me in all activities. They have good personalities and are enthusiastic. The care home

is very clean, the staff are friendly, the residents are treated with respect and dignity and overall it's a good care home.

Reply from Shaun Canavan, HOme Manager at Avondale Care Home

Thank you Anika for your kind comments and for volunteering with us at Avondale. Best wishes, Shaun

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Review from Adam (Regular Volunteer) published on 22 April 2016
Submitted via Postal Card • Report

Overall Experience

I have been volunteering at Avondale Care Home for a year and every time I come I feel welcomed by everyone in the home. The carers are really good and look after the residents well. They do a lot of different activities for the residents. I really enjoy my time here.

Reply from Shaun Canavan, Home Manager at Avondale Care Home

Thanks for sharing your experience of Avondale Adam and for giving up your own time to enhance the lives of our residents further. Shaun

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Review from Angela T (Daughter of Resident) published on 20 April 2016
Submitted via Postal Card • Report

Overall Experience

I have always found the staff who have looked after my mother to be very kind, professional and caring. I know my mother is being well looked after.

Reply from Shaun Canavan, Home Manager at Avondale Care Home

Thank you for taking the time to review our home. With best wishes, Shaun

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Review from Sandra S (Daughter of Resident) published on 20 April 2016
Submitted via Postal Card • Report

Overall Experience

Avondale is a wonderful home for my father. He did not settle in his previous home but Avondale is "home from home". The staff are really caring and treat Dad with the respect he deserves. The home is very clean and well furnished. I know Dad enjoys the trips and activities.

Reply from Shaun Canavan, Home Manager at Avondale Care Home

Thank you for reviewing our lovely home. I'm very pleased that Dad has settled so well and I will share your comments with the team. Best wishes, Shaun

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Review from Theresa C (Daughter of Resident) published on 20 April 2016
Submitted via Postal Card • Report

Overall Experience

I am completely reassured that my father is being cared for very well and that his needs are being met by the staff on his unit. Communication between them and myself is excellent, with them telephoning me when necessary to inform me of appointments etc. When other relations have visited my father,

they always comment on the friendliness and hospitality of the staff. My father is always well dressed and clean. I have no concerns regarding the staff's ability to ensure that he receives the dignity and respect that I feel he deserves. Thank you.

Reply from Shaun Canavan, Home Manager at Avondale Care Home

Thank you for sharing your experience of Avondale. We pride ourselves on the care we deliver to all of our residents and it is always great to hear such fantastic praise for the team. Warm regards, Shaun.

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Review from Ruth B (Resident) published on 15 April 2016
Submitted via Postal Card • Report

Overall Experience

I find I am well looked after and the staff are all excellent, and I think that my stay at the moment has been very good.

Reply from Shaun Canavan, Home Manager at Avondale Care Home

Thanks for sharing your experience Ruth, we're very glad you are enjoying your stay with us. Best wishes, Shaun

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Review from Sheila W (Wife of Resident) published on 15 April 2016
Submitted via Postal Card • Report

Overall Experience

My husband has been a resident for 5 weeks, very impressed at the caring attitude of the staff. They have been very kind to my husband.

Reply from Shaun Canavan, Home Manager at Avondale Care Home

Thank you for taking the time to share your experience of Avondale. The caring nature of my team is often commented on and it is something that makes me very proud to hear every time. With warm wishes, Shaun

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Review from Howard R (Stepson of Resident) published on 15 April 2016
Submitted via Postal Card • Report

Overall Experience

Its absolutely perfect, plenty of activities staff are very good, lovely. Lovely and clean.

Reply from Shaun Canavan, Home Manager at Avondale Care Home

Thank you for taking the time to share your personal experience of Avondale. It will mean a great deal to the staff to hear such high praise for what they do every day for all our residents. Best wishes, Shaun

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Review from Nick S (Son of Resident) published on 15 April 2016
Submitted via Website • Report

Overall Experience

I can only state from my experience of Avondale and its Management, staff, at all levels, that the service received is second to none.

Avondale has an excellent group of people from catering, kitchen staff, cleaners, maintenance, activities, careers and nurses. Not to forget the friendly reception

and administration personnel.

Services such as hairdressing, doctors, chiropodist and opticians are all available as necessary.
My Mother continues to be cared for with dignity, sympathy, patience and respect. She has now resided at Avondale for well over one year and I am able to visit whenever I wish, a home from home for me and my Mother. This gives me great peace of mind knowing she is in such a caring home and caring environment.

Reply from shaun canavan, Home Manager at Avondale Care Home

Dear Nick

Thank you very much for sharing your experience of our home. I couldn't ask more of my team and I will share your feedback with them. Warm wishes, Shaun

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Review from Miriam W (Daughter of Resident) published on 25 February 2016
Submitted via Postal Card • Report

Overall Experience

My father has had a very traumatic year both physically and mentally, due to his growing dependency and complex mental health needs. My brother and I have in the past searched for a care home that could meet my fathers needs and have until Avondale not succeeded.

In an ideal world dad wouldn't need

this care but he does. The care is given with insight into who dad was and is, evidence based, dad has settled in and it feels as though he can relax a little. The staff ask about dads background, family's opinion and keep us informed about dad's needs, and use this information to keep an up to date care plan. Dad has settled in with little trauma!

Reply from Shaun Canavan, Home Manager at Avondale Care Home

Thank you for taking the time to review Avondale. These lovely comments will be shared with the team. We are all very proud of the care we provide here and your testimonial is greatly appreciated. Sincerely, Shaun

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Review from Sue (Daughter of Resident) published on 21 February 2016
Submitted via Postal Card • Report

Overall Experience

The home has a calm and caring atmosphere. Residents are thoughtfully treated by staff.

Reply from Shaun Canavan, Home Manager at Avondale Care Home

Thanks for taking the time to review Avondale, we really appreciate your comments and feedback. Kind regards, Shaun

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Review from J D (Daughter of Resident) published on 15 February 2016
Submitted via Postal Card • Report

Overall Experience

My father was well cared for at Avondale, he was treated with the greatest respect and dignity. The staff were all excellent and cared for the family as well, especially when dad passed away. Avondale was dad's home and we were able to treat it as though it was.

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Review from Jane (Daughter of Resident) published on 15 February 2016
Submitted via Postal Card • Report

Overall Experience

As a family, we couldn't be happier that our mum is looked after at Avondale. We visit at various times and days and always find her well cared for and happy. It gives us a great peace of mind knowing she has all she needs and that the carers are so lovely to her and all the other residents. We have

a very open and honest relationship with the nurses/carers and feel we can discuss anything that may be needed regarding our mums best interests.

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Review from Geoff P (Son of Resident) published on 15 February 2016
Submitted via Postal Card • Report

Overall Experience

Porthaven has provided outstanding care for my mother for four years. There is an excellent culture in the home that always puts the residents first. Staff demonstrate a level of care and interest in each individual resident that is truly amazing. I cannot praise Avondale highly enough.

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Review from Angela R H (Resident) published on 10 February 2016
Submitted via Postal Card • Report

Overall Experience

In my opinion the care in Avondale is extremely good. I know I have dined at 5 star restaurants all over Great Britain and the food here is excellent and very varied. Nothing is any trouble and staff (care and nursing) go to great lengths to see that those being cared for enjoy a wide variety of food

and drink. I would obviously prefer to be at home and I do hope after my hip operation to be able to go home when I have recovered. Many thanks to all concerned .

Reply from Shaun Canavan, Home Manager at Avondale Care Home

Thank you for taking the time to review our home. It's great to hear you are pleased with your stay at Avondale and we are all wishing you a speedy recovery following your operation. Warm wishes.

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Review from A G (Daughter of Resident) published on 25 January 2016
Submitted via Postal Card • Report

Overall Experience

My father had to go into hospital, in which time he was very scared. On his return to Avondale, the staff on the Blue Wing were helpful and loving to my father. His face on his return was full of smiles. He was so happy to be back and with the loving staff that surrounded him.

Reply from Shaun Canavan, Home Manager at Avondale Care Home

Thank you for these comments and for your review of Avondale. I'm very proud of the team here and I will pass your feedback onto them. With best wishes, Shaun

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Review from Patricia R (Wife of Resident) published on 11 January 2016
Submitted via Postal Card • Report

Overall Experience

Until March of last year my dear husband had been a resident of Avondale care home in Aylesbury for two years. In all that time he was treated in a very caring and compassionate manner. I would 100% recommend Avondale to anyone looking for true friendly and efficient care. When he sadly passed away

they were very kind and caring to me at a very sad time, management and the individual carers.

Reply from Shaun Canavan, Home Manager at Avondale Care Home

Dear Patricia, thank you for reviewing our home. As the Manager of Avondale it makes me very proud to hear comments like this which I will ensure are passed on to the care team. Very best wishes

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Review from Tim F (Son of Resident) published on 5 January 2016
Submitted via Website • Report

Overall Experience

My Mum has been on the nursing wing at Avondale since Feb 2015. Her care has been outstanding from everyone there. Nothing is too much trouble. Everyone is so positive and helpful to Mum. Her improvement since she has been at Avondale, both physically and mentally is incredible. I cannot recommend

the home more highly.

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Review from Brian (Cousin of Resident) published on 23 December 2015
Submitted via Postal Card • Report

Overall Experience

The staff are always friendly whenever we visit and give us a full briefing on my cousin's state of mind and physical condition. The care home never smells bad and is maintained in a excellent, clean condition. The en-suite room facilities are extensive and the addition of some personal effects and

furniture makes the whole transition from home to care home very easy. Regular activities have kept her mind active and although dementia is taking it's toll, the encouragement and interest shown by the staff makes her life as enjoyable as it can be. We have been most impressed.

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Review from Helen C (Daughter of Resident) published on 8 December 2015
Submitted via Postal Card • Report

Overall Experience

This month the manager of the dementia unit had to have a difficult talk with us, verifying my fathers journey in this life may be coming to an end. She handled the conversation with dignity and respect for my father and for us the family, and for them the service providers. The home bases its care

on dignity and respect for the residents even the difficult ones as my father has been at times I could not be more impressed.

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Avondale Care Home

Care Provided by Avondale Care Home

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Funding & Fees Guide for Avondale Care Home

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