Cumbrae House Care Home

4/18 Burnbank Terrace, Glasgow G20 6UQ
Submit a Review
9.7 43 Reviews
  • Cumbrae House Care Home, Glasgow
Show Cumbrae House Care Home on the Map

Care Provided by Cumbrae House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Hearing Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Karen Mackie (Manager)
  • Admission Criteria
    • Public and privately funded.
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2010
    • Number of floors: 2

Funding & Fees Guide for Cumbrae House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Accurate funding assessments can be made on receipt of your SNA assessment, which can be obtained from your Social Work team.


Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Cumbrae House operates an open visiting policy. The team kindly ask that you avoid mealtimes if possible.


  • Parking

  • Ample parking is available on the streets around the home.


Are you the Owner/Manager of Cumbrae House Care Home? View your Advertising Options

Cumbrae House Care Home Reviews (43)

Total of 43, showing 41-43
9.7

Cumbrae House Care Home has a Review Score of 9.7 (9.725) out of 10, based on 10 reviews in the last 2 years. Over all time Cumbrae House Care Home has 43 reviews.

Overall Experience

  • 35
  • 6
  • 1
  • 0
  • 1

Date Published

43
0
6
10
33

Review from Jacqueline G (Cousin of Resident) published on 1 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Having placed my cousin with Cumbrae House, I have met with a very professional, efficient and friendly approach by both the manager, admin staff, caring services, who have treated my family member with dignity and kindness. As such, I have peace of mind in the knowledge that she is being well cared
for and safe.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alexander Q (Son of Resident) published on 1 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellently situated off the Great Western Road in a quiet cul de sac. A home from home. A vibrant place where life is lived to the full. Where independence, choice, freedom and dignity are greatly valued. The highly trained and friendly staff are on hand for all eventualities.
All the touches of home
are there too; such as pets, home cooked foods and a delightful little garden area for the better days where the residents are encouraged to potter around caring for the plants. Classes in art, baking and singing are just a few of the activities on offer also trips out to the cinema local museums and botanic gardens. It's just like living at home without the worry of housework, cooking, hoovering etc.
It was a place I could leave my mother after each visit that I made, with the knowledge that she would be happy and safe and looked after with dignity care and love.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Liz M (Daughter of Resident) published on 20 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been living at Cumbrae House for over a year now. As is expected it was the hardest decision my family have had to make for mum. In my view, Cumbrae House has been wonderful for mum and the family. As all the family live in Jersey, it is so important for us that mum is being well looked
after and happy.
Mum is no longer lonely, is very well cared for as the staff in my view are wonderful. Nothing is ever too much for mum or us.
Mum has company every day and lots of activities.
I cannot thank the staff enough for making mums life so happy and giving the family peace of mind. I have no other experience with care homes, but I would put Cumbrae House in the top 5.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.725)

Overview of Review Score

The Review Score of 9.7 (9.725) out of 10 for Cumbrae House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.967 for Cumbrae House Care Home is calculated as follows: ( (116 Excellents x 5) + (4 Goods x 4) ) ÷ 120 Ratings = 4.967

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.758 Points relating to the number of positive Reviews for Cumbrae House Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 10 Positive Reviews ÷ 13.2 = 0.758

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 27 Oct 2023

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet