Coupar Angus Care Home

Meadowside Close, Blairgowrie PH13 9FB
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9.8 51 Reviews
  • Coupar Angus Care Home, Blairgowrie
Coupar Angus is a modern, purpose built home which provides residents with a spacious, airy and comfortable environment in which they feel safe, secure and most importantly, at home.

A full range of caring support including residential, nursing, convalescent and post-operative care and specialise in respite, Alzheimer’s & dementia and palliative care.

The team are fully trained to meet the specific care needs of each resident and this is at the forefront of all that they do.

Coupar Angus enjoys a homely environment where residents enjoy an extension of their previous life, safe in the knowledge that care and support is available when required.

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Care Provided by Coupar Angus Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 41 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Kirsty Stevens (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (41)
    • Single Rooms with ensuite Wet Room (41)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Coupar Angus Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,874
    • Self-Funded Nursing Dementia Care from £1,874
    • RESPITE Self-Funded Nursing Care from £1,874
    • RESPITE Self-Funded Nursing Dementia Care from £1,874

  • These rates include £360.60 personal and nursing care. If the local council provides this, the Funder will only pay from £1513.40
  • (these prices are only a guideline, please contact Coupar Angus Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Coupar Angus Care Home Reviews (51)

Total of 51, showing 21-40
9.8

Coupar Angus Care Home has a Review Score of 9.8 (9.752) out of 10, based on 21 reviews in the last 2 years. Over all time Coupar Angus Care Home has 51 reviews.

Overall Experience

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Review from S G (Daughter of Resident) published on 28 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mother arrived at Balhousie Coupar Angus Care Home for an all too short stay. All the staff treated her with all the respect and kindness you could ever wish for. She herself said she was being treated like royalty. Her eyes lit up and she smiled every time any of the staff came into her room
to check on her and spend time with her and there was always laughter. She also enjoyed and looked forward to all of the lovely meals and goodies which are freshly prepared on the premises by the dedicated team in the kitchen. When my mother passed all the staff showed so much care and compassion, and I again cannot thank them all enough for making my mother’s last weeks as comfortable and happy as one could ever wish for.

Reply from Jamie Hall, Brand and Communications Executive at Coupar Angus Care Home

Thank you for your lovely review. We are so sorry for your loss, but we are glad you are happy with the care your mother received. We will pass on your kind words to our hard-working staff, who will be so pleased to read them. Thanks again.


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Review from Gillian H (Daughter of Resident) published on 22 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was admitted to the home as an emergency admission on a Friday evening in January. We were all very emotional and apprehensive about the situation. From the minute we walked in the door our fears were allayed by the warmth and genuine compassion we received from the staff, even at this very busy
time of day. My dad has settled in very well - he cannot speak highly enough of the staff. He tells us at every visit how wonderful they are, and we have experienced nothing but kindness and warmth from everyone we have met. The home is spotlessly clean and my dad is really enjoying the food and in particular the fresh home baking in the afternoons and the homemade soup. There is a lovely, friendly atmosphere in the home and we are so grateful to everyone for making my dad feel so safe and well looked after.

Reply from Jamie Hall, Brand and Communications Executive at Coupar Angus Care Home

Thank you so much for your lovely review. We're very glad your dad is happy at Coupar Angus and we'll be sure to pass on your kind words to the staff. They will be so glad to hear this. Thanks again.


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Review from E M (Resident) published on 27 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend this care home to anyone who needs to be in a place like this. It's a nice place to be in and the staff are lovely and very helpful. We all have good banter together.

Reply from Jamie Hall, Brand and Communications Executive at Coupar Angus Care Home

Thank you for your lovely review. We're so glad to hear you enjoy living at Balhousie Coupar Angus. We'll be sure to pass on your kind words to the staff. Thanks again!


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Review from Alan K (Son of Resident) published on 26 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not have asked for better care of my father by the staff, nurses and carers at Coupar Angus.
From the initial meeting with the manager and throughout Dad's time there, until he passed away in December everyone was fantastic.
The cleanliness, facilities, activities, food and support they offered
me and other family members were above and beyond what I expected.
Even though one of my father's family was very difficult and constantly looked to find fault where none was, and to be honest must have made the life of those working there very challenging at times, the staff continued to look after Dad with the utmost professionalism and loving care.
I know in the short few months that he was there he touched the heart of many of the staff and they are forever in my heart for the care they gave him.

Reply from Melanie Brockway, Brand & Communications Manager at Coupar Angus Care Home

Thank you so much for taking the time to write a review for our staff at Balhousie Coupar Angus, especially following the passing of your dad. We're so pleased to know, at such a difficult time, you received all the support and loving care you needed. Those who cared for him will be very touched to receive your message and we'll be sure to pass on your kind words. Thank you once again.


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Review from Rhonda K (Daughter of Resident) published on 25 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home with amazing staff. My dad moved into the EMI unit at Coupar Angus and settled in straight away, he was relaxed and content. I feel this was due to the care and compassion given by the staff as they took the time to get to know my dad as an individual and what his likes and dislikes
were. The staff are patient and dedicated and treated Dad with compassion and respect. The management team and the staff also took the time to communicate and support our family. The home-cooked meals and the snacks provided are very tasty and nutritious. A varied choice of daily activities was available for Dad to take part in if he wished to. The garden had plenty of different areas for Dad to enjoy. The rooms are a good size with fresh towels replaced and cleaning done daily. The atmosphere in the dayroom was warm and inviting and felt homely. I have no hesitation in recommending Balhousie Coupar Angus to a family looking for the right care home for their loved one.

Reply from Melanie Brockway, Brand & Communications Manager at Coupar Angus Care Home

Thank you for your wonderful review! It means the world to us and our hardworking staff to hear how much difference their dedication has made to you and your dad. To be relaxed and content so quickly is indeed a testament to their care and compassion, as you say. We really appreciate you taking the time to explain how every part of your experience means you would recommend Balhousie Coupar Angus to others. We'll be sure to pass on your words. Thank you once again.


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Review from Anne W (Relative of Resident) published on 3 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our relative is happy, feels safe and her physical health has improved due to excellent care of staff and her diabetes is now well controlled and her diet is well balanced - a really positive outcome. The staff contact us immediately should the need arise. Home very clean, food good and staff very caring
and patient with residents. Staff always available and helpful.

Reply from Melanie Brockway, Brand & Communications Executive at Coupar Angus Care Home

Thank you so much for your lovely review. It means so much to us to know the positive difference you've noticed in your relative's health and happiness. We'll be sure to pass your words on to our hardworking staff. Thank you once again.


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Review from S S (Daughter of Resident) published on 24 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home was very clean and the carters and management were very caring and helpful. Mum was very happy and content in this home.

Reply from Melanie Brockway, Brand & Communications Executive at Coupar Angus Care Home

Thank you so much for taking the time to write a review for us. We're so pleased to hear you and your mum are very happy with your home. We'll be sure to pass on to our hardworking staff.


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Review from J S (Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoy the food. I don't like meat very much, but there is always an alternative! The room is very good and clean and the staff are very helpful, caring and good at listening to my stories. I enjoy being here. The gardens are lovely and colourful and the paths make it easy to walk on. On sunny days,
it is lovely to sit outside.

Reply from Melanie Brockway, Brand & Communications Executive at Coupar Angus Care Home

Thank you so much for writing your review of your home for us. It's wonderful to you enjoy being there. We'll be sure to pass on your comments to our staff.


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Review from P R (Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's good. I do like the food. No complaints. I feel well cared for. I'm trying to exercise to be able to walk again as my son-in-law would take me for a drive, once I'm OK to walk. I'm happy as a bird here.

Reply from Melanie Brockway, Brand & Communications Executive at Coupar Angus Care Home

Thank you so much for writing a review for us. So wonderful to hear you're as happy as a bird in your home! We'll be sure to pass on your comments to our hardworking staff.


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Review from C M (Son of Resident) published on 15 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

No issues. Excellent service.

Reply from Melanie Brockway, Brand & Communications Executive at Coupar Angus Care Home

Thanks you for giving Balhousie Coupar Angus such a great review. Short and to the point. What more do we need! We'll be sure to pass this on to the staff. Thank you once again.


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Review from E B (Resident) published on 29 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy here. Staff are really nice. I like my family visiting.

Reply from Gillian Drummond, Brand and Communications Manager at Coupar Angus Care Home

Thank you for making the time to leave us a review. So lovely to hear you're happy at Coupar Angus!


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Review from Patricia K (Resident) published on 27 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's really nice here, all good fun and noisy at times from fun and games.

Reply from Gillian Drummond, Brand and Communications Manager at Coupar Angus Care Home

Thank you for reviewing us! We're glad to hear you're enjoying your time at Balhousie Coupar Angus. It means a lot to us that you took the time to write.


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Review from A D (Nephew of Resident) published on 25 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We couldn't have hoped for better care for our aunt in her last few weeks. She was very complimentary about all of the staff and, during our visits to see her, we found everyone to be friendly, helpful and caring.

Reply from Gillian Drummond, Brand and Communications Manager at Coupar Angus Care Home

Thank you so much for this review, and for taking the time to write. It's lovely to hear this. Our condolences to you on your aunt's passing.


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Review from R L (Husband of Resident) published on 18 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has a positive atmosphere. The staff are very caring. Residents' rooms are of a very good size. The feel of the place is more like a small B&B or Hotel rather than an old folks home.

Reply from Gillian Drummond, Brand and Communications Manager at Coupar Angus Care Home

Thank you for taking the time to write. What a lovely compliment!


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Review from B P (Wife of Resident) published on 8 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Made welcome on all visits and very friendly staff. Residents are treated in a caring way under most trying circumstances, especially the dementia residents. Food excellent and tea etc on offer at all times. It's a purpose-built building with nice surroundings. The staff are hard-working but could
do with more of them.

Reply from Melanie Brockway, Brand & Communications Executive at Coupar Angus Care Home

Thank you so much for taking the time to post your lovely review, and we're so happy to hear that your husband is well cared for at Coupar Angus. We'll pass this on to our incredibly hardworking staff.


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Review from J W (Wife of Resident) published on 22 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband came to Balhousie Coupar Angus at the beginning of November 2021. He has settled in very well and is so well cared for that I have no worries about him at all. The carers and management are always so approachable and ready to answer any queries I may have. Even during lockdown times, I was
able to speak to him on the phone, so no quality times were lost. I have a 40-mile round trip to visit but will never move him anywhere else.

Reply from Gillian Drummond, Brand and Communications Manager at Coupar Angus Care Home

This means a lot to us, thank you. Lockdown has been tough for everyone and we're glad that you were still able to have quality 'time' with your husband.


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Review from Merle B (Cousin of Resident) published on 13 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our cousin was a resident at Coupar Angus Balhousie. During her stay there she was treated kindly and affectionately by all the staff. We always felt she was in a safe and caring environment. Although my cousin's stay was quite short the staff managed to make her birthday special even though the home
was in lockdown. We appreciate the special care she was given during her last week before she succumbed to her illness. We always felt she received quality care along with affection and tenderness. We are grateful to the manager and all her staff for the kindness shown to my cousin.

Reply from Gillian Drummond, Brand and Communications Manager at Coupar Angus Care Home

Thank you so much for taking the time to write this. We are sorry for your loss but grateful our Coupar Angus staff could be there for your cousin and her family.


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Review from Kirsty S (Granddaughter of Resident) published on 1 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My granny loved living in the home. She enjoyed everything from staff treating her like she was one of their family to singing along to the Scottish songs on a smart speaker! Staff got to know our family well and did their utmost to support us when my granny was in palliative care. The staff were attentive
and I can't rate them high enough.

Reply from Gillian Drummond, Brand and Communications Manager at Coupar Angus Care Home

Thank you for your kind words, Kirsty, and I'm sorry for your loss. Lovely to hear that her palliative care was loving and supportive.


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Review from Pat M (Wife of Resident) published on 17 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband had been a resident here since December 2017. He had excellent care, physically and mentally. The staff cared for him beyond “it's my job” and were very understanding and sympathetic towards the family too. Latterly, my husband was in Abbey Suite and any interests or moods were very sympathetically
dealt with. He loved dancing and the staff would encourage him, anytime music was on. There was no hesitation to give me a bed in my husband's room for his last week. My daughter and son were allowed access to come and sit with me, during that time. It was wonderful to be with him as it was obvious he couldn't be at home. My daughter, son and grandchildren were treated as one of the family, when they visited and we were so fortunate to choose this particular home. What a treasure the staff are. I still pop in for a visit because I also provide knitting to be passed on to Ninewells Hospital and I am treated in such a friendly manner.

Reply from Gillian Drummond, Brand and Communications Manager at Coupar Angus Care Home

Thank you for reviewing us and we are sorry for your loss. It's lovely to hear of the excellent and thoughtful care your husband received, and that you were made to feel like part of the Balhousie family. Beautiful words for our staff to read.


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Review from G W (Resident) published on 2 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff, my room has my pictures and own bedding. A view to the garden.

Reply from Gillian Drummond, Brand and Communications Manager at Coupar Angus Care Home

Thank you for this lovely review and we're so glad to be getting feedback directly from our residents.


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Current Review Score: 9.8 (9.752)

Overview of Review Score

The Review Score of 9.8 (9.752) out of 10 for Coupar Angus Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.752 for Coupar Angus Care Home is calculated as follows: ( (186 Excellents x 5) + (52 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 242 Ratings = 4.752

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Coupar Angus Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 18 Dec 2024

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Adequate

(3)
How good is our staff team? Weak

(2)
How good is our setting? Adequate

(3)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

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Meet the Team (1)

Kirsty

Kirsty Stevens

Job Title: Home Manager

Joined: 2023

Kirsty was a familiar face, doing an excellent job as Deputy Home Manager of Coupar Angus over the last year before becoming Home Manager in March 2023. She has extensive experience as a registered nurse for more than 20 years and has worked in the care industry for 15 years.