Coupar Angus Care Home

Meadowside Close, Blairgowrie PH13 9FB
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9.8 51 Reviews
  • Coupar Angus Care Home, Blairgowrie
Coupar Angus is a modern, purpose built home which provides residents with a spacious, airy and comfortable environment in which they feel safe, secure and most importantly, at home.

A full range of caring support including residential, nursing, convalescent and post-operative care and specialise in respite, Alzheimer’s & dementia and palliative care.

The team are fully trained to meet the specific care needs of each resident and this is at the forefront of all that they do.

Coupar Angus enjoys a homely environment where residents enjoy an extension of their previous life, safe in the knowledge that care and support is available when required.

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Care Provided by Coupar Angus Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 41 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Kirsty Stevens (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (41)
    • Single Rooms with ensuite Wet Room (41)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Coupar Angus Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,874
    • Self-Funded Nursing Dementia Care from £1,874
    • RESPITE Self-Funded Nursing Care from £1,874
    • RESPITE Self-Funded Nursing Dementia Care from £1,874

  • These rates include £360.60 personal and nursing care. If the local council provides this, the Funder will only pay from £1513.40
  • (these prices are only a guideline, please contact Coupar Angus Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Coupar Angus Care Home Reviews (51)

Total of 51, showing 41-51
9.8

Coupar Angus Care Home has a Review Score of 9.8 (9.752) out of 10, based on 21 reviews in the last 2 years. Over all time Coupar Angus Care Home has 51 reviews.

Overall Experience

  • 45
  • 5
  • 1
  • 0
  • 0

Date Published

51
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5
21
30

Review from N T (Resident) published on 4 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff really care always make time to spend with me.

Reply from Gillian Drummond, Brand and Communications Manager at Coupar Angus Care Home

Thank you so much for your kind words. Caring is what we are all about, and it's lovely to get feedback directly from a resident.


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Review from G M (Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovey here, staff are helpful and I like my room.

Reply from Gillian Drummond, Brand and Communications Manager at Coupar Angus Care Home

Thank you for reviewing us, really nice to read this!


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Review from A H (Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely room. I really like the food.

Reply from Gillian Drummond, Brand and Communications Manager at Coupar Angus Care Home

Thank you for taking the time to review us and we're glad your enjoying it.


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Review from J A (Resident) published on 5 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely food and caring staff. Lot of fun in home.

Reply from Gillian Drummond, Brand and Communications Manager at Coupar Angus Care Home

Thank you so much for your five-star review! Glad to hear you are enjoying your time at Coupar Angus.


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Review from N R (Resident) published on 1 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good staff.
Home from home.

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Review from J D (Daughter of Resident) published on 11 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home. Building clean and roomy. Most staff lovely and caring. One or two who prefer their phones to work. My mum well looked after. Food, entertainment, everything wonderful - amazing since there has been little management. I have never seen or been spoken to by a manager as there seems to never
be one! So staff should be rewarded for keeping this home running so well without management.

Reply from Gillian Drummond, Brand and Communications Manager at Coupar Angus Care Home

Thank you for taking time to review our care home in Coupar Angus and for the positive comments. We're happy to hear that your mum is being well looked after. One of our members of senior management looked into your concern about staff seeming to be on their phones. What you are seeing is staff on their electronic care management tools updating resident records and care plans. Please be assured that the other concerns you raise have been passed on and will be addressed immediately. Kind regards.


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Review from Susan G (Daughter of Resident) published on 27 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very pleased with the care and attention nursing staff gave Mum in the short time she was with Balhousie Coupar Angus. I would recommend the care home for anyone looking for a care home.

Reply from Louise Byars, Executive Manager to Tony Banks at Coupar Angus Care Home

Thanks so much for your kind review, Susan. I am delighted to hear that the care received by your Mum at Balhousie Coupar Angus was excellent and will ensure your feedback is passed on to the team.
Kind regards
Louise Byars - Executive Manager to Tony Banks.


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Review from Linda F (Friend of Resident) published on 29 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and welcoming and the home itself is pleasant to visit. I like the fact there are quiet areas where we can sit and chat and not have to stay in the room or in the lounge where the television is. On the whole, the home seems to be well run and the standard of care very good.

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Review from J N D (Friend of Resident) published on 22 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Although generally, Balhousie is OK, the staffing levels appear to be low, therefore carers don't have the time to sit with the residents - especially in their rooms. Usually, they are in to help to the toilet and out again. The food also appears to be rather boring. It's Tuesday so it must be macaroni
type thing - maybe the cook should stop spending under her allowance and "up the antie".

Reply from Gail Melville, Marketing Assistant and Dementia Ambassador at Coupar Angus Care Home

Thank you for your feedback. It is always really important for us to hear and we take your observations on board. We are working hard on our teams and creating great environments to live and work. We are still developing our home where the culture follows that of Balhousie Care’s values and ethos.


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Review from H M (Daughter of Resident) published on 11 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean and comfortable with attentive staff who clearly know the residents. My mother can be very critical but she has no complaints. Staff always communicate with me.

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Review from Jim M (Son of Resident) published on 4 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was admitted om crisis as he could not walk/take his weight.
Over the four weeks, he has put on weight, been able to get himself out of bed, and can now move around.

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Current Review Score: 9.8 (9.752)

Overview of Review Score

The Review Score of 9.8 (9.752) out of 10 for Coupar Angus Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.752 for Coupar Angus Care Home is calculated as follows: ( (186 Excellents x 5) + (52 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 242 Ratings = 4.752

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Coupar Angus Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 18 Dec 2024

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Adequate

(3)
How good is our staff team? Weak

(2)
How good is our setting? Adequate

(3)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (5)

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Meet the Team (1)

Kirsty

Kirsty Stevens

Job Title: Home Manager

Joined: 2023

Kirsty was a familiar face, doing an excellent job as Deputy Home Manager of Coupar Angus over the last year before becoming Home Manager in March 2023. She has extensive experience as a registered nurse for more than 20 years and has worked in the care industry for 15 years.