Montrose Hall

Sherwood Crescent, Wigan WN5 9TB
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9.8 81 Reviews
  • Montrose Hall, Wigan
Anchor's Montrose Hall is located at the centre of the community in Wigan. The home provides friendly and comfortable residential and dementia care for up to 41 customers. The home has been designed with the care of its customers at the heart of the design, where each room has an en suite wet room.

Montrose Hall's dedicated care team takes the time to get to know the individual and works with them and their loved ones to create detailed care plans which ensure their care needs are continually met.

The home provides dementia care and on-going training to ensure the care staff's approach is best for customers living with dementia and recognise that everyone is an individual.

Care staff work hard to get to know customers, build relationships and ensure all aspects of the service provided are focused on individual and compassionate care.

Montrose Hall is part of Anchor, which operates on a not-for-profit basis. They reinvest the money made into its retirement properties and care homes, allowing them to continually raise standards and provide a high-quality service to surpass customers' expectations.

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Care Provided by Montrose Hall

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's

Good to Know

  • Person in charge
  • Hannah Prescott (Manager)
  • Admission Criteria
    • Please contact Montrose Hall directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (41)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (41)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Montrose Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,200
    • Self-Funded Residential Dementia Care from £1,199
    • RESPITE Self-Funded Residential Care from £1,200
    • RESPITE Self-Funded Residential Dementia Care from £1,200

  • Our colleagues at Montrose Hall will be happy to answer any questions you have regarding our fees and what is included.
  • (these prices are only a guideline, please contact Montrose Hall to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Montrose Hall.


  • Parking

  • Onsite parking is available, including disabled spaces.


Montrose Hall Reviews (81)

Total of 81, showing 81-81
9.8

Montrose Hall has a Review Score of 9.8 (9.818) out of 10, based on 39 reviews in the last 2 years. Over all time Montrose Hall has 81 reviews.

Overall Experience

  • 69
  • 12
  • 0
  • 0
  • 0

Date Published

81
14
29
39
42

Review from A G (Partner of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In my opinion, this care home gives the best care possible to the residents and is fair value for the cost.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.818)

Overview of Review Score

The Review Score of 9.8 (9.818) out of 10 for Montrose Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 39 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.818 for Montrose Hall is calculated as follows: ( (380 Excellents x 5) + (59 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 450 Ratings = 4.818

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Montrose Hall is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 39 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Jul 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (12)

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