Barchester Elm Bank Care Home

Hi, my name is Marvellous, I am the General Manager here at Elm Bank Care Home. Welcome to our website.

I have been a registered nurse for 18 years. I trained at St Bartholomew School of Nursing, City University London. I worked in a large London hospital for many years before relocating to Northamptonshire with my husband several years ago to start a family.

My experience is varied having worked in a variety of settings including local hospitals, rehabilitation units, and community and nursing homes. I have 6 years of management experience and I thoroughly enjoy equipping staff with knowledge and skills to help them to give their best to our residents and enjoy their work.

I love working for Barchester and feel privileged to be leading a great team and ensuring our residents are provided with quality service that meets each individual needs. The atmosphere at Elm Bank is welcoming and we strive to create a community that is homely, happy and active for our residents to live fulfilled lives.

Hello, my name is Anna and I'm the Home Administrator here at Elm Bank. I have over 15 years’ experience in Admin/Finance as well as experience as a support worker supporting adults with learning difficulties.

I am proud to be part of a home that delivers care based on each person's individual needs and provides support with respect and dignity. I work very closely with the General Manager and the team to ensure our home's high standards are maintained. When I’m not at work I love spending time with my 2 children and husband, going to country parks, day trips and having many family get-togethers.

Hi, my name is Sharntelle and I am the Senior Head Chef at Elm Bank Care Home.

I ensure we offer a choice of delicious meals, three times a day, to meet residents' food preferences and dietary needs. I love cooking and I take the time to speak to residents about what food they enjoyed or weren't so keen on. We include special requests and residents' favourites in our menus, and we provide cakes and biscuits to go with morning and afternoon refreshments.

We also cater for special events, food-related activities and all the birthdays and other celebrations here at Elm Bank. I manage the great kitchen team here which includes a Second Chef, Kitchen Assistants and Dining Hosts.

Hello. I am Maxine, I am a head of care on Blossom Trail, our Dementia Unit at Elm Bank. I joined in 2014 as a Senior Carer. I'm qualified for NVQ 3 in Health and Social Care. I support residents to make sure their everyday health needs are provided for, including issuing prescribed medication and carrying out regular health checks. I enjoy the company of residents and I take pride in making sure they are comfortable and have everything they need. I enjoy listening to their life stories and reminiscing over photos. I like helping with Elm Bank’s activities and meal times too, making sure the whole team encourages residents to participate and socialise.

Hello. I am Jill and I have lived at Elm Bank for many years so I know the staff really well. I enjoy attending all the activities and I always want to try the new things offered here. I help to put up decorations for special events throughout the year, to create a celebratory atmosphere. Staff and residents work together to make special days really enjoyable. I am a confident person and it is part of my role to liaise with the General Manager any residents who want to express their wishes but are unable to do so. I make a special point of welcoming all new residents to our home and helping them to settle in. I am very proud to be part of Elm Bank as we are all cared for like family.

Hello, my name is Rob and I'm the head of the maintenance team here at Elm Bank Care Home.

My role is to ensure that my team and I keep the Elm Bank home maintained to the highest standard, ensuring that the residents are kept safe and comfortable at all times. Before joining the Barchester team, I worked in the motor trade as an after-sales manager. In my spare time, I like to go hill climbing, holidaying in my caravan with my family and riding my motorbike.

Hello, my name is Amanda and I'm the Non-Clinical Head of Care here at Elm Bank. I joined the team in 2018 as a Care Assistant in our residential community for people with lower support needs before progressing to Team Leader in our Daisy Lane Community for those living with dementia.

I am proud to be part of a home that delivers care based on each person's individual needs and provides support with respect and dignity. When I’m not at work I love spending time with my little boy or going shopping, and I enjoy eating out and going on holiday with family.

Hello, my name is Tina and I am the Activities Coordinator here at Elm Bank Care Home.

I joined Elm Bank in May 2023 as a Team Leader soon becoming the Head of Care before moving to the role of Activities Coordinator and leading the team in January 2024. My passion is to provide life-enriching activities that enhance the lives of our residents.

By providing entertainment that is not only stimulating but person-centred. Our weekly calendar offers rich experiences with music from live entertainers, visits to various locations outside the home of interest, as well as arts and crafts tailored to individual abilities. We are a pet-friendly home and fully support the benefits animal therapy can bring to the lives of our residents and welcome animals of all kinds to the home regularly.

Getting to know our residents better is so important, and through regular family and friends meetings, we can gain a greater understanding of their loved one's interests and lives before joining Elm Bank which will make for a richer activities program to be developed. I look forward to getting to know you, and your loved ones.

We are always open to new ideas. If you would like to get involved in any of our Life Enrichment activities or have a skill, or project you'd like to share with our residents, please email...

New entertainers and community links are always welcome.

Hello, my name is Anthony and I am the Head Housekeeper here at Elm Bank. I bring over 15 years of experience to the team, working within hotels, cruise ships and latterly care homes. I am proud to be part of this home and have the opportunity to share my skills with my team as we work together to ensure that all communal areas, environments and resident rooms remain clean and well-presented at all times. Together we strive to create a continued ‘lovely’ atmosphere for our residents, staff and visitors to the home.

Hello. My name is Isabel and I have been working at Elm Bank Care Home since 2011. I am the Customer Liaison Assistant for our home, supporting with enquiries, show rounds, showrooms and welcoming visitors to the home. I also liaise with the local community and community projects showcasing Elm Bank and our excellent work. 

We have lots of activities every day and it’s lovely seeing people from our community joining us. We also welcome community groups to use our lounges for group sessions. Please pop in and have a chat with me as I enjoy meeting people and I'm always proud to show people around Elm Bank. Every day is different here!

Hello. I am Sue, the Night Team Leader at Elm Bank. Our friendly team takes over when the day staff go home. We provide all the care and support residents need at bedtime, throughout the night, and when they wake up in the morning. We support people at the times they want it - not everyone wants to go to bed at the same time. We enjoy being with residents as they are winding down with TV or a book, and we make them as comfortable as possible for a good night's sleep with whatever they like for their bedtime routine - a cup of cocoa and an extra pillow maybe.

Hello. I am Naomi, one of the Receptionists at Elm Bank. I love welcoming residents, their families and other visitors to our friendly home and being as helpful as I can to anyone who would like information about the high-quality care here. I am also the home's Community Champion, connecting Elm Bank with as many local organisations and individuals as possible. We often hold events here, which the public is welcome to attend, and we also take residents out to events and activities in Kettering and further afield.

Hello. I am Sophie and I support our Head Chef to produce a varied menu every day, and I manage the kitchen team when the Head Chef is on leave. It is very important to me that every resident enjoys their food, so I get to know exactly how and when they like their food. We also take into account any dietary and swallowing needs to make sure people get all the nutrition they need. We make lots of treats too for birthdays and events.

Hello, my name is Dale and I'm part of the Activities team here at Elm Bank Care Home.

My role, and that of the team is to enrich the lives of our residents by providing stimulating and person-centred activities, entertainers and outings. I believe music is a great way to express one's feelings and personality and look forward to listening to the soundtrack of our residents’ lives.

Hello, my name is Mark and I work within the Activities Team here at Elm Bank Care Home.

It's a privilege for me to provide regular activities, ones our wonderful residents really enjoy such as Family Fortunes, Bingo and carpet bowls.

Everyone looks forward to their weekly scheduled gathering for a little competitive gaming with traditional games of prize Bingo, carpet bowls and dominoes being their favourites across the communities.

Hi, my name is Steve and work as part of the Housekeeping team here at Elm Bank. I re-joined the team in 2023 after a short break, I have over 8 years’ experience working within this beautiful home and it's good to be back! I adore our residents and have the daily privilege of being able to maintain their living space 'just the way they like it'. In my spare time, I enjoy watching all sports and going on long country walks.