Hallmark Anisha Grange

Outwood Common Road, Billericay CM11 2LE
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10 84 Reviews
  • Hallmark Anisha Grange, Billericay
Located in the heart of Billericay, Hallmark Anisha Grange is a place where residents thrive. The 74-bed luxury care home provides award-winning dementia, residential, nursing and respite care.

As residents ease into life at Anisha Grange, they’ll experience luxury with a homely feel. The passionate team are dedicated to supporting residents to live each day to the fullest. Getting older comes with its own set of challenges but Hallmark Luxury Care Homes live for every moment - big and small. So, from the outset, their bighearted approach places residents and their loved ones at the centre of all they do. Get peace of mind too, knowing all the essentials are covered with Hallmark All-Inclusive.

Moving home can feel overwhelming, but Anisha Grange help to maintain familiarity. They keep families together, embrace couples moving in together, and make every effort to accommodate pets. Their doors are open day and night for loved ones to pop by at any time.

The home's smart design offers diverse spaces where residents can pursue beloved hobbies or even find new interests. From a greenhouse for green-fingered potters, to a lively café, residents live life their way, whether it's enjoying a glass of wine or freshly baked treats while catching up with loved ones. The choice is theirs.

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Care Provided by Hallmark Anisha Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 74 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Charlie Lebatt (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (74)
    • Single Rooms with ensuite Wet Room (72)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2011
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Hallmark Anisha Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,930 – £2,010
    • Self-Funded Residential Dementia Care £1,930 – £2,420
    • Self-Funded Nursing Care £2,280 – £2,420
  • (these prices are only a guideline, please contact Hallmark Anisha Grange to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home is open for visitors at any time


  • Parking

  • There is an onsite car park


Hallmark Anisha Grange Reviews (84)

Total of 84, showing 1-20
10

Hallmark Anisha Grange has a Review Score of 10 (9.960) out of 10, based on 15 reviews in the last 2 years. Over all time Hallmark Anisha Grange has 84 reviews.

Overall Experience

  • 74
  • 9
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Date Published

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Review from Jennie V (Wife of Resident) published on 17 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Hallmark Anisha Grange for the past 12 months suffering with dementia.
The care that he has been given over the last year has been amazing. The staff are wonderful, so kind and considerate, nothing is too much trouble. I visit him frequently and I feel the atmosphere is always
cheerful and welcoming. Well done Anisha Grange!

Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha Grange

Thank you for your kind review! It is an absolute pleasure to have your husband with us and to welcome you into our home.


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Review from K R (Daughter of Resident) published on 4 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just had to leave a review on Anisha Grange's themed garden party today!
What an amazing day it was in their beautiful summer garden, which was bursting with glorious flowers and full of colour!
The decorations for this event were spectacular!
The entertainment was breathtaking with the drummers
and dancers, then in the afternoon, there was a lovely gentleman singer, singing all the old-time songs that a lot of the residents could remember and sing along to.
The residents and their families were full of smiles and laughter.
The managers and carers worked so hard all day making sure everyone experienced an amazing day and was looked after.
Nibbles and drinks were available all day and offered constantly.
Anisha Grange's carers are so very caring, loving and nothing is too much trouble for them.
My mum has the best care there and it is such a relief to know she is looked after by an 'outstanding' care home.
Well done Anisha Grange!

Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha Grange

Thank you for your lovely review. having you all join us for our annual garden party is a pleasure!


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Review from Dean P (Son of Resident) published on 4 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Me and partner visited for their yearly garden party (themed).
As soon as we arrived we were welcomed by the stunning, creative imaginative decor of beautiful bright colours of the themed country.
The staff embarrassed every aspect and attention to detail from their costumes to the amazing party
food and entertainment.
The entertainment they brought in from the brilliant drummers and the spectacular female dancer. Was out of this world. And a nice touch for the residents having the entertainer in the afternoon. All were brilliant in engaging with the residents.
Finally, a massive well done and thank you to the management and staff for not only doing their amazing day-to-day care but also embarrassing the theme and getting the residents involved.
Thank you again can't wait for next year!

Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha Grange

Thank you, it is so lovely seeing all the family as always having you all a part of our Anisha family.


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Review from E H (Daughter of Resident) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Anisha Grange highly enough. Mum receives the very best of care from all the staff. Since Mum became a resident it has been such a relief to know that Mum has been continually well cared for in every aspect by such lovely, kind, caring and hard-working staff. I personally cannot thank
them enough.

Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha Grange

Thank you for your lovely feedback, it is an absolute pleasure to have mum with us and to get to know you all as a family. We will be sure to share your kind words with our team.


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Review from V R (Son of Resident) published on 29 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came here in October 2023, we have been so happy with everything. Great staff, rooms, food and nothing is too much trouble. The place is clean and staff friendly and knowledgeable. They all genuinely care. Would not hesitate to recommend Anisha Grange for the best care. Lots of activities for
residents facility and visitors made welcome. 10/10

Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha Grange

Thank you so much for your lovely review. It has been an absolute pleasure getting to know mum and all the family.


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Review from C C (Respite Resident) published on 5 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent experience, cannot fault it in any way.

Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha Grange

Thank you for your review. It has been an absolute pleasure getting to know you and your family.


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Review from Clare R (Daughter of Resident) published on 13 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother needed a nursing home following a fall and long hospitalisation. This came as a shock and stressful time for us all.
Alisha Grange Care Home could not have been more helpful or reassuring. We were entering a world that was unknown to us. The staff at this home have helped us at every stage
of this journey and continue to do so.
My mother moved into a comfortable room with all the facilities to hand. All staff made her (and us) extremely welcome and explained everything.
She has settled well and has made enormous progress since moving into Anisha Grange. She receives fabulous care and delicious, nutritious meals. Nothing is ever too much trouble for the staff. She has her hair and nails done each week which gives her a boost.
Visitors are always welcomed. Anisha Grange continues to be the perfect place for my mother, who cannot live independently. We thank them for continuing to help us keep Mum safe and extremely well cared for.

Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha Grange

Thank you for such a lovely review. It is an absolute pleasure to be able to support your mum and not only get to know her but you all as a family. We will be sure to share your amazing feedback with our team.


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Review from Timothy D (Nephew of Resident) published on 3 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone at Anisha Grange goes out of their way to be helpful and to care for my aunt. Whenever anyone in the family has a question or query, it is answered quickly and to our satisfaction. Whenever I go to visit my aunt she always tells me how happy she is to have chosen Anisha Grange. I would recommend
it.

Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha Grange

Thank you so much for your lovely review. It is an absolute pleasure to have your aunt live with us! we will be sure to share your comments with the team.


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Review from E U (Daughter-in-law of Resident) published on 16 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very grateful to Anisha Grange for the care and support for my mother-in-law and for their kindness, it's a wonderful and safe place. Thank you to each and every one of you for your support.

Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha Grange

Thank you so much for your lovely review. It is a pleasure to be able to support your mother-in-law and you all as a family.


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Review from Andrew R (Son of Resident) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Anisha Grange agreed to take Mum in September 2022. The care home that Mum had been with for 6 years were unable to cope with her needs. The dementia unit looked after Mum extremely well. They couldn't have done more for Mum in January and February 2023 when she broke her hip and had to go to hospital.
They were so supportive in the period leading up to her passing on 11th Feb 2023. Our thanks for your outstanding care.

Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha Grange

Thank you for your lovely feedback. It was a pleasure to be able to support you all at a difficult time.


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Review from Susan W (Daughter of Resident) published on 14 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Anisha Grange welcomed Mum and our family when we were in the deepest despair. The staff are so kind and have developed a very caring bond with Mum - they treat her with dignity and respect at all times. From the personal carers to the activities team, catering staff, housekeepers, nurses and administrators,
there is a sense of patient-centred care. They make what is a difficult time bearable for us all, but especially for Mum, and we feel very blessed to have her there.

Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha Grange

Thank you so much for your kind words and wonderful review; the team will be delighted to receive such glowing feedback! It is a pleasure looking after your mum.


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Review from N B (Daughter of Resident) published on 13 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I know I'm a little late, but I would like to congratulate everyone on the brilliant 'Bloom' garden party the other Friday. It was a fabulous occasion! Again, it was obvious that a huge amount of work and thought had gone into this event and it's so appreciated. There was such a warm and lovely atmosphere.
On a personal note, Dad was visibly moved (in a good way!) by the music and entertainment at the party. We all thought he seemed a bit brighter in himself and more communicative as a direct result of this social occasion and he was able to articulate to us that he thought it was all great!
Do please share my thanks and appreciation with the manager and the wider team. Many thanks.

Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha Grange

Thank you so much for your lovely message! we all thoroughly enjoyed our Garden Party, keep an eye out for our next event! we will be sure to share your lovely feedback with all the team.


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Review from Wes R (Son of Resident) published on 13 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Anisha Grange is a fantastic facility that goes above and beyond in all that they do to look after their residents. The staff are all lovely people and truly committed to the care and support they provide. I could not praise them enough for all that they do.

Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha Grange

Thank you very much for your lovely comments; we will be sure to pass this on to our team. It is a pleasure supporting your mother and getting to know all the family.


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Review from Faye G (Friend of Resident) published on 11 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My close friend stayed at Anisha Grange for some convalescence. I really enjoyed coming to visit and getting to know the team. Everyone is so welcoming and friendly. Nothing is too much trouble.
I look forward to coming back for the events.

Reply from Charlie Lebatt, General Manager at Hallmark Anisha Grange

Hello, thank you for your feedback; it was a pleasure getting to know you and care for your loved one.
We look forward to keeping in touch, and please do come back and visit.


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Review from S J (Daughter of Resident) published on 26 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Anisha Grange at a time when we were very stressed. The welcome and warmth we felt the minute we walked into the room was reassuring. The staff working at Anisha are just all so fantastic; everyone is so kind and caring. This is definitely a 5-star home.

Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha Grange

Thank you so much for your lovely words. We will be sure to share this with the team.


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Review from Emily D (Daughter of Resident) published on 16 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care was amazing and the staff always went above and beyond and made us feel like we were seeing Dad at home. The activities staff were fab and the atmosphere was always warm and welcoming. I couldn’t recommend anywhere more.

Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha Grange

Thank you so much for taking the time to provide us with your feedback. We shall pass your lovely comments on to the team.


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Review from Rita D (Friend of Resident) published on 5 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The entire setup is caring and delightful. The main reason I'm writing this review is because my long-term friend is so happy to have chosen Anisha Grange Care Home, now she has great mobility and speech problems and her husband has died she is still totally compos mentis, well able to voice anything
she might be unhappy with. I was particularly impressed with the happy atmosphere and positive communication between service providers and residents.

Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha Grange

Thank you for such kind and wonderful words Rita; I know the team will be absolutely delighted and it means so much to us all that you feel so welcome at Anisha Grange. I'll pass on your lovely words to the team and thank you again for taking the time to leave such a lovely review.


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Review from Suzy W (Respite Resident) published on 24 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Anisha Grange is an excellent care home, and the staff are extremely helpful both to residents and visitors.
From the first phone call we made to see if they could help, as I am under 65 and needed emergency respite care (our wet room floor was leaking, and the builders needed to move in for an extended
period), things were sorted very quickly with a nurse visit to my home, and then me moving in for a month.
I was looked after brilliantly, my medication and food allergies were sorted, the chef spoke directly to me, and I can certainly recommend the food along with the various activities. They even named all my clothes for me, which was a huge relief and spared Mum having to do it.
I would give over five stars, but it will only let me give five.

Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha Grange

Thank you so much for taking the time to complete a review for us. It has truly been wonderful supporting you. Your incredibly kind words mean a lot to us, and we will pass the comments on to our team.


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Review from C H (Daughter of Resident) published on 18 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Anisha Grange were outstanding when we needed to organise respite care at short notice. They were incredibly understanding, and efficient at getting everything organised quickly, and nothing was too much trouble. They really went above and beyond and our family can’t thank them enough. I wouldn’t hesitate
to recommend Anisha Grange to anyone in a similar situation.

Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha Grange

Thank you so much for your kind words. It has been an absolute pleasure having Mum in our home and getting to know you all as a family, we are always happy to support.


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Review from Andy H (Son of Resident) published on 18 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thanks for the great care my mother had during her time at Anisha she has nothing but praise for the way she was cared for. Anisha is a first-class care home and looks after all its residents with respect and dignity.

Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha Grange

Thank you for taking the time to complete such a lovely review. It has truly been wonderful supporting your mum. Your words mean a lot to us and we will pass your comments on to the team.


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Current Review Score: 10.0 (9.960)

Overview of Review Score

The Review Score of 10 (9.960) out of 10 for Hallmark Anisha Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.960 for Hallmark Anisha Grange is calculated as follows: ( (171 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 177 Ratings = 4.96

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hallmark Anisha Grange is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Apr 2020

Overall
Outstanding

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Bed Vacancies

posted 03 Mar 2025

Please contact the home for current vacancies


Awards / Recognitions (25)

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Meet the Team (2)

Charlie

Charlie Lebatt

Job Title: General Manager

Joined: 2022

I am honoured to be a part of the team as General Manager at Anisha Grange. I have worked in the care sector for over ten years. I qualified as a Registered General Nurse in 2013 and spent the first 6 years of my nursing career working in Accident and Emergency before making the decision to transition into working within care homes.


I have a passion for Palliative care caring for those living with Dementia and supporting residents to lead an active and meaningful life.


Our aim is to deliver relationship-centred care in a nurturing and engaging environment so all our residents can live happy and fulfilling lives.


In my spare time, I enjoy spending time with my cockapoo Rosie and my horses.


Rabea

Rabea Azad

Job Title: Customer Relationship Manager

Joined: 2021

My name is Rabea and I am the Customer Relationship Manager at Anisha Grange Care Home Billericay.


I have been working in the care industry for 5 years, and when I am not at work I enjoy spending time with my 4-year-old son, who keeps me very busy.


My role is to support families who are looking for care for their loved ones and find the right care solution for them. The best part about my role is watching our residents settle into their new homes, make new friends and get the best quality of life.


I’m always on hand to support both the residents and their families, and also our local community of Billericay.


Frequently Asked Questions about Hallmark Anisha Grange

What types of Care is Hallmark Anisha Grange registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hallmark Anisha Grange provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Hallmark Anisha Grange have?

There are 74 Single Rooms.

What are the Facilities & Services at Hallmark Anisha Grange?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hallmark Anisha Grange to the centre of Billericay?

1.1 mile(s) as the crow flies, distance by road may be significantly further.