The home is open for visitors at any time
There is an onsite car park
Hallmark Anisha Grange has a Review Score of 10 (9.960) out of 10, based on 15 reviews in the last 2 years. Over all time Hallmark Anisha Grange has 84 reviews.
Review from James (Nephew of Resident) published on 30 March 2016
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
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Safety / Security
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Value for Money
Review from Lucy B (Daughter of Resident) published on 24 August 2015
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Terrence C (Resident) assisted by family/friend published on 20 August 2015
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Management
Safety / Security
Rooms
Value for Money
Review from Marjorie G (Resident) published on 14 August 2015
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Hannah Taylor, Marketing Coordinator at Hallmark Anisha Grange
We have met with Marjorie and reassured her that we have the appropriate team numbers to support our residents at night. The health and well-being of those in our care and those working for us is very important and we do all we can to support their individual needs.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 10 (9.960) out of 10 for Hallmark Anisha Grange is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 15 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.960 for Hallmark Anisha Grange is calculated as follows: ( (171 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 177 Ratings = 4.96
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Hallmark Anisha Grange is based on 15 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 15 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 2 Apr 2020
Caring
Effective
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Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 03 Mar 2025
Please contact the home for current vacancies
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Job Title: General Manager
Joined: 2022
I am honoured to be a part of the team as General Manager at Anisha Grange. I have worked in the care sector for over ten years. I qualified as a Registered General Nurse in 2013 and spent the first 6 years of my nursing career working in Accident and Emergency before making the decision to transition into working within care homes.
I have a passion for Palliative care caring for those living with Dementia and supporting residents to lead an active and meaningful life.
Our aim is to deliver relationship-centred care in a nurturing and engaging environment so all our residents can live happy and fulfilling lives.
In my spare time, I enjoy spending time with my cockapoo Rosie and my horses.
Job Title: Customer Relationship Manager
Joined: 2021
My name is Rabea and I am the Customer Relationship Manager at Anisha Grange Care Home Billericay.
I have been working in the care industry for 5 years, and when I am not at work I enjoy spending time with my 4-year-old son, who keeps me very busy.
My role is to support families who are looking for care for their loved ones and find the right care solution for them. The best part about my role is watching our residents settle into their new homes, make new friends and get the best quality of life.
I’m always on hand to support both the residents and their families, and also our local community of Billericay.
