This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The home is open for visits 24/7.
Two large car parks (front and site of the home) available. Off side parking is free as well.
Barchester Marnel Lodge Care Home has a Review Score of 9.8 (9.776) out of 10, based on 14 reviews in the last 2 years. Over all time Barchester Marnel Lodge Care Home has 116 reviews.
Review from Linda S (Daughter of Resident) published on 27 September 2018
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
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Review from Anita S (Niece of Resident) published on 27 September 2018
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5.0 out of 5
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Review from Susan B (Regular Volunteer) published on 26 September 2018
Submitted via Postal Card •
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5.0 out of 5
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Review from K M (Son of Resident) published on 25 September 2018
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Possible areas for improvement are:
-Somehow to get the residents to take some more gentle exercise.
-Stop items going missing.
Reply from Scott Lindfield, General Manager at Barchester Marnel Lodge Care Home
Thank you for your review. We take time to read all of our reviews and we are sorry to hear you rate our activities as poor. We strive to make the activities on offer to the residents varied and interesting. Please feel free to discuss this further with us directly where we would be happy to listen to any ideas you may have and talk about missing items.
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Review from Frank B (Son of Resident) published on 25 September 2018
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5.0 out of 5
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Review from Alison C (Granddaughter of Resident) published on 25 September 2018
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4.0 out of 5
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Review from Mervyn B (Husband of Resident) published on 25 September 2018
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5.0 out of 5
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Review from Ron F (Husband of Resident) published on 25 September 2018
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4.0 out of 5
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Review from Richard F (Brother of Resident) published on 25 September 2018
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5.0 out of 5
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Review from L B (Daughter of Resident) published on 25 September 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Scott Lindfield, Manager at Barchester Marnel Lodge Care Home
Thank you for your review of Marnel Lodge. I am pleased that Mum has settled in so well and is enjoying living at the home.
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Review from Christine R (Regular Volunteer) published on 25 September 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Scott Lindfield, Manager at Barchester Marnel Lodge Care Home
Thank you for your review. You and all of our other volunteers are one our greatest assets and we are so grateful to have you come and volunteer with us.
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Review from Jayne H (Daughter of Resident) published on 25 September 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Scott Lindfield, Manager at Barchester Marnel Lodge Care Home
Thank you for your lovely review of Marnel Lodge. We are pleased that Mum is settled and classes Marnel Lodge as her new 'home from home'.
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Review from Clive F (Relative of Resident) published on 25 September 2018
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5.0 out of 5
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Review from Marion H (Daughter of Resident) published on 25 September 2018
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5.0 out of 5
Reply from Joanna Shuck, Administrator at Barchester Marnel Lodge Care Home
Thank you for your review! Dad is a pleasure to look after!
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Review from C S (Great Great-Niece of Resident) published on 1 August 2018
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5.0 out of 5
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Review from Jane M (Daughter of Resident) published on 9 July 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Scott Lindfield, Manager at Barchester Marnel Lodge Care Home
Thanks for the lovely review Jane. It's always nice to have feedback and highlight how supportive the team are. Your are more than welcome to come back and say hello to us at any time. We miss your dad very much.
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Review from Sam L (Grandson of Resident) published on 22 May 2018
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5.0 out of 5
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Review from Anthea C (Niece of Resident) published on 18 May 2018
Submitted via Website •
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5.0 out of 5
Reply from Scott Lindfield, Manager at Barchester Marnel Lodge Care Home
Thank you for such a lovely review Anthea. Your Auntie was loved by us all and we miss her very much. Please keep in touch with us and feel free to pop in for a cuppa and cake if ever you're in the area.
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Review from Liz B (Friend of Resident) published on 16 May 2018
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5.0 out of 5
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Review from Barrie W (Son of Resident) published on 8 May 2018
Submitted via Postal Card •
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5.0 out of 5
Reply from Joanna Shuck, Administrator at Barchester Marnel Lodge Care Home
Thank you for your lovely review Barrie! We are glad that we could help this process to be a lot easier for you. Mum is a delightful character and we love having her here.
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The Review Score of 9.8 (9.776) out of 10 for Barchester Marnel Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.776 for Barchester Marnel Lodge Care Home is calculated as follows: ( (131 Excellents x 5) + (31 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 165 Ratings = 4.776
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Marnel Lodge Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 14 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 5 Dec 2019
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2023
I am a highly motivated, Quality-driven RN working in Marnel since 2017, with 8+ years working in a hospital, in-patient and out-patient clinic settings and 6+ years in care settings. Focused on efficiency without compromising compassion. In 2019 achieved appreciation from the North Hampshire Urgent Care Certificate of Commendation in recognition of my exceptional professionalism and commitment to residents' advocacy. I am happy to be a leading part of the Marnel team. I have great enthusiasm, positivity and confidence to effectively lead and supervise the multi-disciplinary team to achieve the set targets.
Job Title: Deputy Manager
Joined: 2023
I am a dedicated and compassionate nursing professional with over 10 years of experience in the healthcare industry. I joined Marnel in August 2021. My journey in nursing has been guided by a profound commitment to patient care and a relentless pursuit of excellence in every aspect of my practice. I believe in the core values of nursing passion, empathy, integrity and advocacy. I am committed to providing person-centred care that respects the dignity and individuality of each resident.
As a deputy manager with a profound passion for nursing and a heartfelt dedication to the well-being of elderly residents, I have dedicated my career to providing compassionate and comprehensive care.
Throughout my journey as a nurse, I have consistently demonstrated a deep commitment to improving the quality of life for those in my care. Beyond my clinical skills, I pride myself on my ability to connect with patients and their families, understanding their unique needs and tailoring my approach to suit each individual. My goal is to create a nurturing and safe environment where our residents feel valued and cherished.
As a nurse, I am continually learning and adapting, staying abreast of the latest in geriatric care to provide the best outcomes. Caring for the elderly is not just my profession, it is my passion and my life’s work. I am grateful for the opportunity to make a positive impact on the lives of those I serve and look forward to continuing this rewarding journey.
Job Title: Unit Nurse Manager
Joined: 2023
An enthusiastic and hardworking individual who has 8 years of experience in nursing and dementia care. I give my best to deliver person-centred care to those I support and meet their needs with the passion and commitment they deserve.
Job Title: Unit Manager Memory Lane
Joined: 2022
I am a pragmatic nurse with over nine years of experience in adult nursing. I have been working with the Marnel Lodge team since 2022. I am dedicated to my job, making sure every resident I come into contact with gets the very best of my clinical, empathetic and person-centred care.
Job Title: Home Administrator
Joined: 2021
I joined the team in April 2021 and my role is to look after the home’s finances and administration. I have worked in administration for over 20 years and here at Marnel I lead a team of 2 lovely ladies. Tasks related to administration are very important to keeping a business running efficiently. Having the responsibility to complete tasks on time and in a quality manner without much oversight is crucial and really rewarding for me personally.
This is my first role in a care home and I am loving getting to know the residents and their families. I interact with the residents on a daily basis and you will often find me singing and dancing in one of the lounges when we have entertainers in and I am happy to join them on trips out. My door is always open and I am always happy to help.
Job Title: Activities Coordinator
Joined: 2024
I have worked with the elderly for more than forty years in various roles, gaining varied knowledge and experience. I have been a relative at Marnel Lodge for ten years and worked as an admin assistant for a year and a half. I have now taken on the exciting role of Activities Coordinator at Marnel Lodge and I am looking forward to working with the residents, families and the Marnel team to start some new activities and adventures.
Job Title: Head Chef
Joined: 2024
Hi, my name is Symoun and I am the head chef here at Marnel Lodge. I joined Barchester in 2022 working in a sister Barchester home before moving to Marnel Lodge. Before that, I worked for a fine dining restaurant which is where I gained my skills and confidence. I love being able to make our residents happy through the love of food and take pride in every dish.
Job Title: Hairdresser and Chiropodist
Joined: 2014
Tracey, Jeanne & Kayleigh
Hairdressing & Chiropodist Team
Our passion is to help our lovely Residents and make them feel special every day.
