We cannot thank or praise the staff enough for their commitment, kindness and care
Jo D (Daughter of Resident)
Nutritious, home cooked food, a clean bright environment and attention to detail
Susie C (Respite Resident)
The view is stunning and the gardens are well kept
S M (Son of Resident)
Fees are dependant on the residents needs and can be discussed in detail with the General Manager when you make your initial enquiries
The home has an open visiting policy which is directed by the resident and their loved ones. Young and old are welcome as are well behaved pets
The home has limited parking just 6 spaces however visitors can park at The Manor House and request a golf buggy from the reception area to transport them to the homes front door
Lincombe Manor Care Centre has a Review Score of 9.8 (9.781) out of 10, based on 30 reviews in the last 2 years. Over all time Lincombe Manor Care Centre has 109 reviews.
Review from Mark B (Brother of Resident) published on 28 July 2020
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Reply from Justine Thelwell, General Manager at Lincombe Manor Care Centre
Thank you so much for your lovely words of praise. Your brother was very special to us. Such a gentleman in every way. Thank you for being so supportive during what was a very challenging time for care homes. We wish you all the very best and are looking forward to helping you celebrate your brothers life when you set the date.
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Review from Chris R (Son of Resident) published on 30 April 2020
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Reply from Justine Thelwell, General Manager at Lincombe Manor Care Centre
Thank you for your kind words of praise. I shall make sure the team hear how much you value their hard work and dedication. It is our honour to look after Mum especially as you live on the other side of the world. Take care and stay safe until you can fly over and visit Mum.
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Review from Derek L (Wife of Resident) published on 22 April 2020
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Reply from Justine Thelwell, General Manager at Lincombe Manor Care Centre
It is very comforting to know that we are meeting your wife's needs as well as both your expectations. I know it was an extremely difficult decision to make when you came to see us. You will always be welcome to spend as much time with your wife as you want to. The pair of you come as a package and we are very happy that you take in those spectacular sea views together.
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Review from Richard B (Son of Resident) published on 22 April 2020
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Reply from Justine Thelwell, General Manager at Lincombe Manor Care Centre
Thank you so much for all your kindness and support. Your Mother is cherished by us all and its lovely to hear how much you value the team. We are very lucky to have such supportive families and it breaks our hearts during this heinous pandemic that we have to separate you from each other. Rest assured we will endeavour to keep her safe and well until we all meet again. What a party we are going to have. I get excited just thinking about having you all back with us again.
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Review from Richard H (Son of Resident) published on 21 April 2020
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Reply from Justine Thelwell, General Manager at Lincombe Manor Care Centre
Thank you so much for your kind words. It really means a lot to the whole team when they can see how much they are valued and appreciated. Your father is a delight to look after and it's our pleasure to continue to care for him until he can return home and regain his independence.
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Review from Jo D (Daughter of Resident) published on 21 April 2020
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Reply from Justine Thelwell, General Manager at Lincombe Manor Care Centre
What a wonderful review. It makes us quite emotional to hear how much you value our care and how happy Mum is living with us. I know it was such a difficult decision and I am thrilled that we have managed to meet all of your expectations and give you and Mum peace of mind.
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Review from Carol G (Daughter of Resident) published on 14 January 2020
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Reply from Justine Thelwell, General Manager at Lincombe Manor Care Centre
Thank you so much for your kind words. We very much miss you and your mother. The home is not the same without you both. It pleases me greatly that you were content with Mum's care. The team take great pride in the quality of the service they deliver and I will make sure they all know how appreciative you are of them. I cannot disagree in any way with your parking critique. It is the only negative aspect of the care centre but with the super golf buggies we own to zip people up and down the hill, it does make it slightly easier for those who need a bit of help reaching our front door.
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Review from Tracey A (Daughter of Resident) published on 30 December 2019
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Reply from Justine Thelwell, General Manager at Lincombe Manor Care Centre
Thank you so much for your lovely review of our service. It is wonderful to hear you had such a quality experience. We do miss Dad and his fabulous sense of humour. You were such a lovely family to have in our Home and we wish you all the very best for the coming New Year.
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Review from E V (Wife of Resident) published on 17 October 2019
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Reply from Justine Thelwell, General Manager at Lincombe Manor Care Centre
Thank you so much for your lovely review. My team enjoyed every aspect of caring for your husband and we would welcome him back any time you may need our help. I agree with you that our only negative is the parking situation but hopefully, the care your husband received supersedes the frustrations of our parking situation. Please give our best wishes to your husband and tell him the team miss him dearly.
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Review from J B (Son of Resident) published on 11 October 2019
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Reply from Justine Thelwell, General Manager at Lincombe Manor Care Centre
Thank you so much for your kind words. Your dad is very dear to us and it is an honour to look after him. I will share your praise with the team.
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Review from S J (Nephew of Resident) published on 11 September 2019
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Reply from Justine Thelwell, General Manager at Lincombe Manor Care Centre
Thank you so much for highlighting how friendly the team are at Lincombe Manor. They are always striving to give the best care possible combined with the biggest smile. I will share your praise with them at my next team meeting. Having just returned from a two week holiday I can see a huge difference in Auntie, she is positively beaming whenever she passes by my office. It's wonderful to see her looking and feeling so well.
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Review from R A (Husband of Resident) published on 19 August 2019
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Reply from Justine Thelwell, General Manager at Lincombe Manor Care Centre
Thank you for your lovely words. You and your wife are deeply missed by everybody living and working at Lincombe Manor. It was an honour to look after you both and I do hope when you feel up to it that you will pay us a visit. Until then, we are sending you all our love and gratitude.
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Review from J B (Daughter of Resident) published on 14 August 2019
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Reply from Justine Thelwell, General Manager at Lincombe Manor Care Centre
Thank you for such a wonderful review. We do hope Mum is doing well at home. It was always her goal to regain her independence and we are so pleased we could help her achieve it. Mum is welcome anytime at Lincombe Manor not only for respite but for any of our activities or a lovely lunch and catch up with old friends. Give her our love we miss her cheerfulness.
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Review from Jackie S (Friend of Resident) published on 14 August 2019
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Reply from Justine Thelwell, General Manager at Lincombe Manor Care Centre
It was our pleasure to look after "second Mum". We miss her every day. Thank you from all the team for the lovely card last week showing us where "Mum" is living. It gave us all a lot of pleasure reading your kind words. Our Team are always very proud to hear that all their hard work and efforts are appreciated by families and loved ones. We all hope "Mum" has settled in to her new home and is happy to have you close by.
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Review from Rex P (Husband of Resident) published on 8 August 2019
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Reply from Justine Thelwell, General Manager at Lincombe Manor Care Centre
Thank you so much for your lovely review. The team really do go that extra mile and make every moment matter. It is fantastic that it does not go unnoticed. I will pass on your praise and kind words to them.
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Review from Emilia C (Respite Resident) published on 4 July 2019
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Reply from Justine Thelwell, General Manager at Lincombe Manor Care Centre
Goodness me what a splendid review. The team will be so proud. Both Manor Life staff and the NHS Team work extremely hard at keeping the standards of care so high. I am thrilled you had such a positive experience and very grateful that you have taken the time to complete such a wonderful review.
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Review from Susie C (Respite Resident) published on 2 July 2019
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Reply from Justine Thelwell, General Manager at Lincombe Manor Care Centre
Wow. Thank you so much for your stunning review. We try very hard at Lincombe to meet not only your health needs but also reach your expectations and it looks like we succeeded here. We loved having you stay with us recently and hope you will remain a friend of the Home and visit us when you are back on your feet.
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Review from S M (Son of Resident) published on 10 June 2019
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Reply from Justine Thelwell, General Manager at Lincombe Manor Care Centre
What a lovely review. Thank you so much for your kind words. It was lovely to meet you and I do hope your journey home was no too tiring. Rest assured we shall continue to look after Mum making sure she is loved and well cared for. With the sunny weather on the way I have no doubt Mum will be soaking in our stunning views from the roof top terrace.
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Review from J B (Wife of Resident) published on 14 May 2019
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Reply from Justine Thelwell, General Manager at Lincombe Manor Care Centre
Thank you so much for your wonderful review. The team will be so proud when I share your kind words with them. They try exceptionally hard to make every moment of every residents stay as perfect as possible. I am thrilled you had the opportunity to rest and recharge your batteries in the knowledge that your husband was safe in our hands for the week. Looking forward to seeing you both soon.
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Review from David W (Son of Resident) published on 29 March 2019
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Reply from Justine Thelwell, General Manager at Lincombe Manor Care Centre
Thank you so much David for your wonderful review. We enjoyed every minute of looking after your father and getting to know you as a family. I shall be sure to share your kind words with the team, who I know will be bursting with pride when I tell them.
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The Review Score of 9.8 (9.781) out of 10 for Lincombe Manor Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.781 for Lincombe Manor Care Centre is calculated as follows: ( (300 Excellents x 5) + (38 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) + (6 Very Poors x 1) ) ÷ 351 Ratings = 4.781
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Lincombe Manor Care Centre is based on 28 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 28 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 May 2019
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Single en suite nursing or residential rooms available
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Job Title: General Manager
Joined: 2024
I was appointed as General Manager of Lincombe Manor Care Centre in January 2024. I qualified as a General Nurse in January 2003 after completing my training in Exeter with the University of Plymouth. I remained in Exeter, working at The Nuffield Hospital as a junior nurse and at The Royal Devon and Exeter Hospital. I then joined the care sector which led me towards working as a Clinical Care Manager with Elizabeth Finn Homes for 10 years, which I thoroughly enjoyed.
Away from work, I live in Exeter with my husband and two children, Freya and Harrison. I enjoy horse riding, walking my two dogs and holidaying with my family.
Job Title: Director of Operations
Joined: 2019
Hello, my name is Justine. I am proud to say I have been a Registered Nurse for 30 years and love the profession with all my heart. I have worked both in the hospital setting and since 2007 in the care home industry. My passion is working alongside our older population ensuring they receive quality person-centred care and enjoy the next stage of their lives in our beautiful care home.
Job Title: Clinical Lead Nurse
Joined: 2017
My name is Helen, and I am the Clinical Lead RN here at Lincombe Manor Care Centre. I began my nurse training in 1985, starting in hospital settings in Herefordshire, Lincolnshire and South Devon. I have always felt very blessed to be able to find a career which I feel so proud and passionate about.
I relocated back to South Devon from Lincolnshire in 2017, which is when I began my journey at Lincombe Manor Care Centre, progressing in my role from RN, to Senior RN and becoming Clinical lead in 2024.
Away from work, I enjoy walking in beautiful Devon. I love nature and its vast variety of birds and animals. That said, I am equally happy to sit in a café with a good book and a latte, on a rainy day.
Job Title: Senior Registered Nurse
Joined: 2015
Hello, my name is Grace and I have worked at Lincombe Manor Care Centre for 8 years but have been a Nurse for 16 years. I am a very experienced nurse and very much enjoy my job and being at Lincombe Manor. I enjoy looking after and socialising with the residents, each one is very special. I am a hard worker and take my role very seriously but can also relax and enjoy time with the residents and my fellow colleagues. In my spare time, I enjoy food, singing and learning to play my guitar. I am also very close to my family.
Job Title: Senior Registered Nurse
Joined: 2022
My name is Sinead and I have been here at Lincombe for 2 years as a senior RN, but I have been a Registered Nurse for 21 years.
Originally from Ireland, I moved over to England and now enjoy Nursing in the beautiful South West.
When not working I spend lots of time with my two beautiful children, who mean the world to me.
Job Title: Lead Administrator
Joined: 2015
My name is Holly and I am the lead Administrator here at Lincombe Manor Care Centre. Some of my roles are calculating and running payroll, and aiding Head Office with admissions and petty cash. I am well supported by Andrea and between us we keep Admin running smoothly.
Before I was an Administrator, I worked as a Mental Health Care Assistant for over 10 years, gaining various NVQs and qualifications in the process. I particularly enjoy the HR side of my role, as I feel that all of our staff are very important and need to be looked after well. When I am not working, I spend time with my husband, Peter, and our young son. I am here to help you in any way that I can, so please don’t be afraid to ask.
Job Title: Wellbeing Lead
Joined: 2013
Hello, my name is Roxanne and I am the Wellbeing Lead here at Lincombe Manor Care Centre. I have been here for 10 years and have worked in care for just over that. When I first started here I was a Care Assistant and have worked my way to activities coordinator and then to Lead Wellbeing coordinator. I really enjoy my job where I get to plan alongside residents the activities they would like to see and do.
I also enjoy that I get to spend quality time with the residents in either one-to-one visits or group sessions. In my spare time, I like to spend time with my family and friends, walk my dogs and go swimming.
Job Title: Head Housekeeper
Joined: 2018
My name is Violeta and I have worked here at Lincombe Manor as part of the Housekeeping team for 5 years now. I was promoted to Head of Housekeeping in 2021. I work in a wonderful place with wonderful people and I enjoy every day.
Job Title: Assistant Practitioner
Joined: 2016
My name is Denise Barry and I've worked here in Lincombe Manor for 7 years I joined as a Senior Care assistant then trained to be a care practitioner. In April 2022 I completed my Level 5 Diploma and became an Assistant Practitioner where I not only get to support the residents health and social needs but work closely with our Nurses to provide high standards of nursing care to all who live at Lincombe. I've been working in the care sector for over 25 years, I've worked in residential and nursing homes, working with dementia residents and adults with learning disabilities. In my spare time, I enjoy socialising with my friends and family.
Job Title: Team Leader
Joined: 2019
My name is Joanna and I am a Senior Care Assistant at Lincombe Manor Care Centre. My husband and I moved to Devon 6 years ago and I was previously working in the motor trade. After looking after my mum prior to moving into a care home herself, I decided to change career and look after other people in their day to day living. I have been here since April 2019 and enjoy all aspects of my job.
Job Title: Senior Healthcare Assistant
Joined: 2020
Hello, my name is Naomi and I have been working at Lincombe Manor Care Centre since 2022. I completed my level 3 in Health and Social Care at college and applied for a job here. I was first offered a position on the Wellbeing Team which I really enjoyed but when an opening became available for a Healthcare Assistant, I had to apply as that was my passion. I got the role and was a Healthcare Assistant for 1 year before being offered a Senior Healthcare Assistant position which I accepted. I really enjoy my job. I love to spend time with the residents and make them look and feel nice by helping with their hair and make-up.
In my spare time, I like to travel and spend time with my partner, family and friends. I enjoy festivals and being outside in the sunshine, summer is my favourite time of the year.