Lincombe Manor Care Centre

Middle Lincombe Road, Torquay TQ1 2AF
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9.8 109 Reviews
  • Lincombe Manor Care Centre, Torquay
Lincombe Manor Care Centre is set in the beautiful mature grounds of the magnificent Grade II listed Manor House, the Lincombe Manor Care Centre offers expert residential and quality nursing care, set within spacious luxury accommodation and enjoys the latest modern facilities all in a superb coastal location on the English Riviera.

This state of the art care centre offers not only panoramic sea views but a range of quality care options tailored to each individual resident’s needs. Residential and nursing care services are available for, short stay, convalescent or on a long-term basis.

All en-suite bedrooms are beautifully designed and furnished with high quality comfortable furniture, including the latest in electric multi postural beds to ensure your loved one’s continued comfort. Bedrooms have luxury en suite shower rooms, comfortable seating, remote control flat screen televisions and personal telephone system and of course; a fully integrated 24 hour nurse call system.

Care Provided by Lincombe Manor Care Centre

  • Primary Care Categories
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Nicola Grace (General Manager)
  • Admission Criteria
    • Private funding with Local Authority and CHC accepted
    • Ages 50+
  • Room Information
    • Single Rooms (48)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (48)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2011
    • Last Refurbishment: 2021
    • Number of floors: 3

Funding & Fees Guide for Lincombe Manor Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £1,850
    • Self-Funded Nursing Care £1,300 – £1,850
    • RESPITE Self-Funded Residential Care £1,299 – £1,850
    • RESPITE Self-Funded Nursing Care £1,300 – £1,850
  • Fees are dependant on the residents needs and can be discussed in detail with the General Manager when you make your initial enquiries


  • (these prices are only a guideline, please contact Lincombe Manor Care Centre to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • The home has an open visiting policy which is directed by the resident and their loved ones. Young and old are welcome as are well behaved pets


  • Parking
  • The home has limited parking just 6 spaces however visitors can park at The Manor House and request a golf buggy from the reception area to transport them to the homes front door


Lincombe Manor Care Centre Reviews (109)

Total of 109, showing 101-109
9.8

Lincombe Manor Care Centre has a Review Score of 9.8 (9.781) out of 10, based on 30 reviews in the last 2 years. Over all time Lincombe Manor Care Centre has 109 reviews.

Overall Experience

  • 100
  • 6
  • 2
  • 0
  • 1

Date Published

109
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22
30
79
Overall Experience  Overall Experience 5.0 out of 5

My father lived in Lincombe Manor just short of a month. He came for respite care but his heart was failing which was having an effect on his independent lifestyle. I cannot express how wonderful all the staff were from the first enquiry until we came to say our farewells.
The place is everything a
care home should be - professional, clean, caring and excellent, kind staff.
Above all, the place is run with a 'resident first' mindset. It is rare to find such high standards and exceptional service in this sector.
My sister and I are so grateful that our beloved father passed in a safe, dignified environment.

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Overall Experience  Overall Experience 5.0 out of 5

The lady general manager is most helpful.

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Overall Experience  Overall Experience 5.0 out of 5

My Grannie was 93 when she had 5 mini strokes, after 3 weeks in hospital she went to Lincombe Manor. The nurses were fabulous and got her eating some food (which we never thought would happen), her quality of life in her last days increased ten fold and we are very grateful to everyone who worked there
who looked after her. Everything was thought about, even small things like washing her hair which she would have enjoyed so much. The Manor is beautiful and so clean and tidy. Thank you for looking after her so well. I would 100% recommend.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot find fault with any aspect of Lincombe Manor Care Home. Management, administration, nursing and all ancillary support inspire confidence in commitment, motivation, care, activities, rapid response etc. There is so much I commend across the board.

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Overall Experience  Overall Experience 5.0 out of 5

My mother aged 91, originally came to stay at Lincombe Manor Care Centre in June 2017 for a month's holiday. Leaving behind her own flat and the assistance of 2 carers - 4 times a day. However, after experiencing the care, support and quality of life that Lincombe Manor Care Centre offers, she did not
want to go home. Seven months later, my mum is thriving in the wonderful environment. I cannot speak highly enough of all the staff who work there. They treat her as an individual and with dignity. Nothing is too much trouble. I visit my mum at least 3 or 4 times a week and in all those visits, I have never found anything to cause any concern at all. In the reception area, it says 'Welcome to our home' and that is what it is. When mum first came here, I never envisaged the difference the love, care and support of this wonderful team could make to mum's life. She has a quality of life now and so enjoys the entertainment that they bring in-house and opportunities to go out.

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Overall Experience  Overall Experience 5.0 out of 5

An all round comprehensive, caring service. Great feedback to myself and my wife at all times. Super staff and atmosphere.

Reply from Val Baggott, Home Manager at Lincombe Manor Care Centre

Thank you very much for your review.
It is wonderful to hear that our staff have done a good job.
We do work hard to create a fresh, welcoming atmosphere in the home and that our staff provide the best care possible.
Thank you again
Kind Regards.


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Overall Experience  Overall Experience 3.0 out of 5

First impressions were fantastic its in a stunning place with fantastic views. The staff were very pleasant and friendly and the home was clean and tidy. The down side which was a very big one, was that my aunt was bed nursed stuck in the room with very little interaction from the staff. I arrived at
11.45am one morning to find my aunt not washed or dressed with her breakfast down her front, it would be hours in between anyone popping in to check on her. The log that's kept will confirm this, for £1000 a week this was unacceptable and we couldn't wait to get her home.

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Overall Experience  Overall Experience 5.0 out of 5

I just wanted to say how fantastic Lincomne Manor Care Centre is. I was shown around building today and everything was outstanding, from the friendliness of the staff to the cleanliness of the rooms. The views are simply outstanding.


Everything was fantastic and would highly recommend.


Reply from Val Baggott, Home Manager at Lincombe Manor Care Centre

Thank you for your comments, we really do value the setting of Lincombe Manor and work hard to maintain the home’s pleasant environment. We appreciate your positive feedback.


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Overall Experience  Overall Experience 5.0 out of 5

My wife arrived towards the end of May and has been made to feel most welcome and cared for, our family and friends have also received a warm welcome from all of the staff from the Management, Nursing, Care Staff, Catering and Support Staff.
This has been a very difficult time but the staff have helped
make the transition as seamless as possible.
The look of accommodation is more like a boutique hotel compared to other care homes we looked at, bright, very clean good size rooms all en suite, with Flat screen TV's and wonderful views over Torbay.
Having looked at quite a few nursing homes and brochures then visiting the homes the feeling of being under whelmed and in some cases very disappointed as the brochures made them look better than they where and once visited, feeling very worried about the situation we found ourselves in until I compared the Lincombe Manor brochure with its facilities/equipment. They have a very good brochure but feel it does not do the home or facilities justice, add to this the positive attitude of the staff we met on our unannounced fact-finding visits.
Don't take my word go along and see for yourself.
There is a spacious dining and kitchen area with an adjoining terrace with tables and chairs on the lower level.
On the ground floor, there is a comfortable quiet room with ample seating.
And on the top floor, there is a wonderful lounge, and dining area plus a spectacular roof terrace with tables and chairs and far-reaching views over Torbay towards Brixham and Thatcher Rock.
I cannot recommend Lincombe Manor Care Centre highly enough. (We have even had doctors and health care professionals comment that this is the standard all homes should aim/aspire to reach).

Reply from Maisy Ash, Inititatives Manager at Lincombe Manor Care Centre

Paul, thank you so much for your kind words about Lincombe Manor Care Centre and for taking the time to write this review. We strive to deliver the best possible care to our residents and we are very proud of our home; the staff, facilities, rooms and the wonderful views and setting. We are so pleased we were able to make the transition for your wife in to a care home a comfortable one. We hope your wife continues to enjoy her time at Lincombe and look forward to seeing yourself, friends and family soon.


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Current Review Score: 9.8 (9.781)

Overview of Review Score

The Review Score of 9.8 (9.781) out of 10 for Lincombe Manor Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.781 for Lincombe Manor Care Centre is calculated as follows: ( (300 Excellents x 5) + (38 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) + (6 Very Poors x 1) ) ÷ 351 Ratings = 4.781

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lincombe Manor Care Centre is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 May 2019

Overall
Good

  • Caring

    Outstanding
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 7 hours ago

Single en suite nursing or residential rooms available


Awards / Recognitions (2)

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Meet the Team (11)

Nicola

Nicola Grace

Job Title: General Manager

Joined: 2024

I was appointed as General Manager of Lincombe Manor Care Centre in January 2024. I qualified as a General Nurse in January 2003 after completing my training in Exeter with the University of Plymouth. I remained in Exeter, working at The Nuffield Hospital as a junior nurse and at The Royal Devon and Exeter Hospital. I then joined the care sector which led me towards working as a Clinical Care Manager with Elizabeth Finn Homes for 10 years, which I thoroughly enjoyed.


Away from work, I live in Exeter with my husband and two children, Freya and Harrison. I enjoy horse riding, walking my two dogs and holidaying with my family.


Justine

Justine Thelwell

Job Title: Director of Operations

Joined: 2019

Hello, my name is Justine. I am proud to say I have been a Registered Nurse for 30 years and love the profession with all my heart. I have worked both in the hospital setting and since 2007 in the care home industry. My passion is working alongside our older population ensuring they receive quality person-centred care and enjoy the next stage of their lives in our beautiful care home.


Helen

Helen Bowler

Job Title: Clinical Lead Nurse

Joined: 2017

My name is Helen, and I am the Clinical Lead RN here at Lincombe Manor Care Centre. I began my nurse training in 1985, starting in hospital settings in Herefordshire, Lincolnshire and South Devon. I have always felt very blessed to be able to find a career which I feel so proud and passionate about.


I relocated back to South Devon from Lincolnshire in 2017, which is when I began my journey at Lincombe Manor Care Centre, progressing in my role from RN, to Senior RN and becoming Clinical lead in 2024.


Away from work, I enjoy walking in beautiful Devon. I love nature and its vast variety of birds and animals. That said, I am equally happy to sit in a café with a good book and a latte, on a rainy day.


Grace

Grace Agapay

Job Title: Senior Registered Nurse

Joined: 2015

Hello, my name is Grace and I have worked at Lincombe Manor Care Centre for 8 years but have been a Nurse for 16 years. I am a very experienced nurse and very much enjoy my job and being at Lincombe Manor. I enjoy looking after and socialising with the residents, each one is very special. I am a hard worker and take my role very seriously but can also relax and enjoy time with the residents and my fellow colleagues. In my spare time, I enjoy food, singing and learning to play my guitar. I am also very close to my family.


Sinead

Sinead Leonard

Job Title: Senior Registered Nurse

Joined: 2022

My name is Sinead and I have been here at Lincombe for 2 years as a senior RN, but I have been a Registered Nurse for 21 years.


Originally from Ireland, I moved over to England and now enjoy Nursing in the beautiful South West.


When not working I spend lots of time with my two beautiful children, who mean the world to me.


Holly

Holly Bradshaw

Job Title: Lead Administrator

Joined: 2015

My name is Holly and I am the lead Administrator here at Lincombe Manor Care Centre. Some of my roles are calculating and running payroll, and aiding Head Office with admissions and petty cash. I am well supported by Andrea and between us we keep Admin running smoothly.


Before I was an Administrator, I worked as a Mental Health Care Assistant for over 10 years, gaining various NVQs and qualifications in the process. I particularly enjoy the HR side of my role, as I feel that all of our staff are very important and need to be looked after well. When I am not working, I spend time with my husband, Peter, and our young son. I am here to help you in any way that I can, so please don’t be afraid to ask.


Roxanne

Roxanne McIntyre

Job Title: Wellbeing Lead

Joined: 2013

Hello, my name is Roxanne and I am the Wellbeing Lead here at Lincombe Manor Care Centre. I have been here for 10 years and have worked in care for just over that. When I first started here I was a Care Assistant and have worked my way to activities coordinator and then to Lead Wellbeing coordinator. I really enjoy my job where I get to plan alongside residents the activities they would like to see and do.


I also enjoy that I get to spend quality time with the residents in either one-to-one visits or group sessions. In my spare time, I like to spend time with my family and friends, walk my dogs and go swimming.


Violeta

Violeta Rosca

Job Title: Head Housekeeper

Joined: 2018

My name is Violeta and I have worked here at Lincombe Manor as part of the Housekeeping team for 5 years now. I was promoted to Head of Housekeeping in 2021. I work in a wonderful place with wonderful people and I enjoy every day.


Denise

Denise Barry

Job Title: Assistant Practitioner

Joined: 2016

My name is Denise Barry and I've worked here in Lincombe Manor for 7 years I joined as a Senior Care assistant then trained to be a care practitioner. In April 2022 I completed my Level 5 Diploma and became an Assistant Practitioner where I not only get to support the residents health and social needs but work closely with our Nurses to provide high standards of nursing care to all who live at Lincombe. I've been working in the care sector for over 25 years, I've worked in residential and nursing homes, working with dementia residents and adults with learning disabilities. In my spare time, I enjoy socialising with my friends and family.


Joanna

Joanna Trevivian

Job Title: Team Leader

Joined: 2019

My name is Joanna and I am a Senior Care Assistant at Lincombe Manor Care Centre. My husband and I moved to Devon 6 years ago and I was previously working in the motor trade. After looking after my mum prior to moving into a care home herself, I decided to change career and look after other people in their day to day living. I have been here since April 2019 and enjoy all aspects of my job.


Naomi

Naomi Hayes

Job Title: Senior Healthcare Assistant

Joined: 2020

Hello, my name is Naomi and I have been working at Lincombe Manor Care Centre since 2022. I completed my level 3 in Health and Social Care at college and applied for a job here. I was first offered a position on the Wellbeing Team which I really enjoyed but when an opening became available for a Healthcare Assistant, I had to apply as that was my passion. I got the role and was a Healthcare Assistant for 1 year before being offered a Senior Healthcare Assistant position which I accepted. I really enjoy my job. I love to spend time with the residents and make them look and feel nice by helping with their hair and make-up.


In my spare time, I like to travel and spend time with my partner, family and friends. I enjoy festivals and being outside in the sunshine, summer is my favourite time of the year.