Brinnington Hall

Middlesex Road, Stockport SK5 8HT
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9.7 70 Reviews
  • Brinnington Hall, Stockport
Brinnington Hall in Stockport offers high-quality residential care as well as specialist dementia care and respite care.

The home is warm and welcoming and residents can enjoy fresh air in the gardens which are easily accessible and secure.

There are 67 bedrooms which are ensuite. Staff are friendly and compassionate and provide person-centred care that is tailored to the individual and their needs. Staff pride themselves on doing their best to make a real difference to the lives of residents.

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Care Provided by Brinnington Hall

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 67 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Vicki Costello (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (67)
    • Single Rooms with ensuite Wet Room (67)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Brinnington Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Brinnington Hall are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.


  • Parking

  • Brinnington Hall has plenty of onsite parking for visitors.


Brinnington Hall Reviews (70)

Total of 70, showing 1-20
9.7

Brinnington Hall has a Review Score of 9.7 (9.689) out of 10, based on 14 reviews in the last 2 years. Over all time Brinnington Hall has 70 reviews.

Overall Experience

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Date Published

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Review from Martin C (Son of Resident) published on 10 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been impressed by the care, dedication and professionalism of all the staff since my mum became a resident in April, especially under some trying circumstances which have since seemed to have abated. Five stars!

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Review from S J (Son of Resident) published on 20 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Still happy enough with Brinnington Hall. However, whether your loved one receives excellent or just reasonable care, seems to be down to the lottery of who is on duty that day of the week! Sincerely hope that the takeover by another care group which is now well and truly underway, Does not lead to
too many changes of personnel. Some have gone though it is difficult to know what the reasons were! Anyway, overall, I am still a keen fan of Brinnington Hall and wish the hard-working carers all the best with their work. Cheers - P.S. Front of House lady is top drawer!

Reply from Clare Sheehan, Careline Advisor at Brinnington Hall

Thank you for your review, we value all feedback as this helps us to improve our service where required. We pride ourselves on always delivering the kindest care at Brinnington Hall and greatly appreciate your lovely review. We are delighted to confirm the transition to the new provider is progressing well and we are continuing to work with our teams to retain our excellent care staff.


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Review from Michael W (Son of Resident) published on 16 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brinnington Hall Care Home in Stockport is simply excellent. From the first day when my mother moved in, she was extremely happy and so well looked after by the excellent and caring staff. We were met at the door by the very friendly and professional admin/front-of-house staff who explained everything
in detail and were so welcoming. My mother's room is very comfortable, clean, tidy and has everything she needs. The care staff are extremely friendly, attentive and always on hand. The lounge/dining room is large, welcoming and very comfortable, and it did not take long for my mother to meet people and make friends. She really enjoyed the 'knit and nat' session, plus the guest singer who was excellent and really enjoyable to see everyone joining in. There are plenty of activities for everyone to join in, should they wish to. Thank you.

Reply from Clare Sheehan, Careline Advisor at Brinnington Hall

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is amazing to them. Thank you, once again, for your kind words.


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Review from D B (Daughter of Resident) published on 11 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Walking into Brinnington Hall, I knew it would be the right place for my mum. From the outset, the staff and management were warm, welcoming and extremely helpful. The staff worked closely with the family to ensure Mum's move was stress-free. Mum has settled into Brinnington Hall and is very happy in
her surroundings and the caring staff that look after her. As a family, we are delighted with the love and care provided by all the staff. Thank you so much.

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Review from C B (Daughter of Resident) published on 27 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Walked in first time, and knew it was the right place for my father. A lovely, warm and welcoming place. Staff very friendly and always ready to help. Always smile when greeting you. The staff are so lovely with the residents and genuinely care for residents. My father is very happy and settled. I know
when I leave, he is in good hands. Staff are dedicated to caring for these residents with dementia. All in all, five-star care home.

Reply from Charlotte Jackson, Customer Care Administrator at Brinnington Hall

Thank you for the wonderful review; we are delighted to offer you the peace of mind that your father is receiving the best care in the best setting. We agree our team is fabulous, and we will share your praise.


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Review from S C (Daughter of Resident) published on 13 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the minute we walked through the door, we knew it was the right place for my father. Such a lovely, friendly and professional welcome. The atmosphere was lovely.
Nothing was too much trouble for the staff. The home was warm, clean and tidy. Overall, I cannot fault anything and I don't think there
is anything that can be improved very impressed.

Reply from Charlotte Jackson, Customer Care Administrator at Brinnington Hall

Thank you for your lovely review, it’s wonderful to hear we are ticking all the boxes!


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Review from Jamie M (Son of Resident) published on 15 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed from my first contact with Brinnington Hall care home. My dad has settled really well and feels comfortable and secure. He's only been a resident for a few weeks but I'm happy that we've chosen the right place.

Reply from Charlotte Jackson, Customer Care Administrator at Brinnington Hall

Thank you for taking the time to leave a review, we are so pleased your dad has settled in so well and we can give you the peace of mind that he is happy and safe with us at Brinnington Hall.


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Review from P J (Daughter-in-law of Resident) published on 11 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Reception always gives a warm welcome in entering Brinnington Hall.
Care and other staff are always lovely with my mother-in-law, and she is very happy here.
It's good to see that the garden is starting to be given a makeover as up to now, it has appeared pretty neglected.
I think this is important
as a place to sit out (when warm enough) and as stimulation when taking residents out.

Reply from Terri Kidd, PR Executive at Brinnington Hall

Thank you for taking the time to review our home; we agree it has a wonderful, warm atmosphere, and hopefully, the fact you have seen an improvement in our gardens means we can have high hopes for our company Gardens in Bloom competition. Ideal Carehomes absolutely agrees the stimulation for our residents is essential, and the garden is a wonderful part of that, which is why we put so much effort into our competition to keep the gardens fresh and updated regularly.


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Review from R J (Son of Resident) published on 11 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are responsive and caring.
As a visitor, I feel welcome.
Maybe staff need training on issues to do with hearing aids.
The garden area was neglected when we first came, but there has been a noticeable effort to improve it recently. This matters as stimulation when taking Mum out in a wheelchair.
It is good that visitors can take in well-behaved family fogs.

Reply from Terri Kidd, PR Executive at Brinnington Hall

Thank you for taking the time to write a response; it’s lovely to hear that your mum is well cared for. If you do have any concerns about hearing aids or anything else, please do speak with our home manager. We are currently involved in the Ideal Carehomes ‘Gardens in Bloom’ competition, and I am sure our efforts have made a big difference and given us a shot at the big win!


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Review from Maureen H (Friend of Resident) published on 14 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Was extremely impressed with the amazing care and professionalism shown by the senior carer when we came to visit our friend. She was clearly very knowledgeable about our friend, was very helpful with us and advised us of how we might be able to support our friend.
A wonderful member of your team!

Reply from Terri Kidd, PR Executive at Brinnington Hall

What a great review, we love it when members of our team get feedback and what better feedback could we get than this? Please be assured this review has been passed to Brinnington Hall and we will be making a big fuss of this very special member of our team.


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Review from Joanne P (Daughter of Resident) published on 21 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad had a really hard time in hospital and down to them, he lost a leg. He was in a care home which did not look after him. I got him moved to Brinnington Hall, and he has now been there nearly 5 years. He would not be alive today if it was not for the amazing, caring, proper human beings that work
at Brinnington. They can never do enough for my dad, whatever time, or day if he needs anything they are there. I cannot thank them enough.

Reply from Terri Kidd, PR Executive at Brinnington Hall

We are sorry that your dad had such a difficult journey to get to us but so pleased that he is now part of the Brinnington Hall family and that we are able to give him the care and support he requires. We agree, our team at Brinnington are amazing and it’s wonderful that they have been able to do so much for your dad. Thank you for your lovely words, we have passed them on to the team.


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Review from Tracy B (Niece of Resident) published on 24 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn't be happier with this facility. Lovely bedroom and great communal areas.
The home is bright and spacious.
I highly recommend this home to all. The staff are brilliant and there's always lots going on to keep the residents entertained.

Reply from Terri Kidd, PR Executive at Brinnington Hall

We couldn’t be happier to read this review! Thank you for taking the time to appreciate our wonderful staff.


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Review from Nicholas M (Son of Resident) published on 22 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Until January 2021 my mother had lived independently in the same house for around 60 years. Unfortunately, at that time she was badly affected by COVID and spent 3 months in hospital, losing much of her strength and mobility and as a result, wasn't able to return to that independent life.
I looked
at around 20 care homes before choosing Brinnington Hall as her new home and it was its staff and the positive atmosphere they created that made the choice easy for me. Over the past two years, I've never had cause to regret the decision and whenever I've visited she has seemed happy and well cared for and the atmosphere in the home has continued to be upbeat and positive.
They said at the start that it could be her home for life and the staff were true to their word, making sure that she was able to spend her last days in her own room, with someone always at her side, rather than in an impersonal hospital. The level of care at that time was exemplary and does all of its staff great credit.

Reply from Terri Kidd, PR Executive at Brinnington Hall

Thank you so much for leaving such a wonderful, heartfelt review. As someone who looked at so many homes you were obviously very dedicated to finding the best for your mother and we are so grateful that we were able to be that home. It is of the upmost importance to us that the residents feel happy and at home and your mother was a vibrant and loved member of the home, joining activities whenever she was able. She will be sadly missed as a member of the Brinnington Hall family but do remember that you are always welcome to visit.


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Review from Janet B (Daughter of Resident) published on 4 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is outstanding, very clean and safe. My mum settled really well. The bedrooms are bright with ensuite, the carers are so kind and thoughtful. The carers really try to go the extra mile for my mum.

Reply from Terri Kidd, PR Executive at Brinnington Hall

Thank you for taking the time to write such a glowing review.


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Review from L M (Granddaughter of Resident) published on 23 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since our family member moved into Brinnington Hall, they have been extremely happy. They settled very quickly and started putting on weight by enjoying the food. Plenty to talk about on visits, as there's so much entertainment. The rooms, everywhere are so clean, and even the laundry is five-star.
Every member of staff, from carers to cooks and maintenance, everyone is extremely caring and welcoming. Our family member stated it's like a star hotel! One of the best homes I've ever been to.

Reply from Terri Kidd, PR Executive at Brinnington Hall

Thank you for such a glowing review! We are very proud of our home and team, and whilst the comparison to a hotel is definitely something we’ve heard before and never get bored of hearing, it means even more to us that your family member feels so settled and is thriving since joining us. You are all part of the Brinnington Hall family now!


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Review from Cheryl H (Wife of Resident) published on 12 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in Brinnington Hall for 2 and a half years and not once did I have any concerns. They are a fabulous team and treated my husband like a family member. The care he received was second to none. He recently died and the care and compassion we received was above and beyond what I could have
hoped for. They are just fantastic. Can't thank the team enough!

Reply from Charlotte Jackson, Customer Care Administrator at Brinnington Hall

Thank you so much for leaving this wonderful review for Brinnington Hall during what must be such a difficult time for you and your family - please accept our deepest sympathies. We are so proud of our team at Brinnington Hall who put their residents at the heart of the home and we are pleased that this shone through during your husband's stay with us. Should you need any further support, please do not hesitate to get in touch and please know that you will always be welcome at Brinnington Hall.


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Review from G T (Friend of Resident) published on 28 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care provided so far. Staff very knowledgeable, staff extremely friendly. Staff go above and beyond to answer any questions or concerns. Settled in very well and made to feel welcome and part of the family from the very first phone call. Extremely satisfied with Brinnington Hall.

Reply from Rebecca Selkirk, PR Executive at Brinnington Hall

Thank you for kindly taking the time to write a review of Larkhill Hall and for the comments. We are so pleased to hear you would recommend us and these reviews also go some way to help other families in a similar position of looking for a care home. We are sure they will find your comments very valuable.


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Review from Julie C (Daughter of Resident) published on 18 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mum has received from Brinnington Hall has been second to none.
The staff are all amazing and it is clear that they genuinely care for my mum’s well-being. I can’t thank them enough for everything they do.
I would most definitely recommend Brinnington Hall to anyone looking for care.

Reply from Rebecca Selkirk, PR Executive at Brinnington Hall

Thank you for kindly taking the time to write a review and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed to the whole team.


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Review from L B (Stepdaughter of Resident) published on 18 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brinnington Hall has been nothing but supportive to not only my stepdad who is a resident but also my mum who misses him dearly.

Reply from Rebecca Selkirk, PR Executive at Brinnington Hall

Thank you so much for reviewing our home. We appreciate your kind words and will make sure your comments are passed on to the whole staff team.


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Review from L H (Sister-in-law of Resident) published on 11 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff and carers are always friendly and interested in the welfare and care of the residents. The home is always clean.

Reply from Rebecca Selkirk, PR Executive at Brinnington Hall

Thank you so much for your kind words regarding our home and staff. Feedback is extremely important to us and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed on to the whole team.


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Current Review Score: 9.7 (9.689)

Overview of Review Score

The Review Score of 9.7 (9.689) out of 10 for Brinnington Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.689 for Brinnington Hall is calculated as follows: ( (116 Excellents x 5) + (40 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 161 Ratings = 4.689

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brinnington Hall is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (3)

Tracy

Tracy Helaey

Job Title: Front of House Manager

Joined: 2016

Tracey joined the Ideal Care Home team in 2016 and worked as a carer for over 5 years at Brinnington Hall before progressing to Front of House Manager.


She has gained her level 2 qualification in Health & Social Care and experience in varied roles within the care sector.


Tracey enjoys working closely with residents and their families, building therapeutic relationships and listening to the wonderful stories they have to share.


She said "A career in care is so fulfilling. Every day, you're helping someone in need and making their lives that little bit easier. And knowing that you make a difference to their day provides a real sense of achievement that's difficult to experience in any other role."


Margaret

Margaret Otto

Job Title: Care Manager

Joined: 2022

Margaret is the Care Manager at Brinnington Hall.


Tamara

Tamara Higgs

Job Title: Activities Coordinator

Joined: 2024

Tamara plans lots of exciting daily activities for our residents.


Frequently Asked Questions about Brinnington Hall

What types of Care is Brinnington Hall registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Brinnington Hall provide?

Own GP if required is an additional type of care provided.

How many Rooms does Brinnington Hall have?

There are 67 Single Rooms.

What are the Facilities & Services at Brinnington Hall?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Brinnington Hall to the centre of Stockport?

1.7 mile(s) as the crow flies, distance by road may be significantly further.