Order by:

Review from J W (Friend of Resident) published on 18 July 2022
Submitted via Postal Card • Report

Overall Experience

Very caring staff, excellent clean and well-maintained home. This is a very good choice for any older person needing help and support.

Reply from Ryan Farrelly, Marketing Assistant at Acer House Care Home - Avery Healthcare

Thank you for leaving a review for Acer House in Weston-super-Mare. We are delighted to hear how satisfied you are with our home. It is a pleasure to care for your friend and we look forward to seeing you on your next visit. Best wishes.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R B (Son of Resident) published on 12 July 2022
Submitted via Website • Report

Overall Experience

My father was in Acer House for two and a half years until his recent death. The family was very impressed with Acer House - the cleanliness and the friendliness of the staff. He had dementia and was very well looked after and he really enjoyed being there. Thank you to all the staff.

Reply from Ryan Farrelly, Marketing Assistant at Acer House Care Home - Avery Healthcare

Thank you for taking the time to review Acer House Care Home in Weston-super-Mare. It was a true pleasure to care for your father during his time here. He is greatly missed by all staff and residents within our community. We are delighted to hear that you were satisfied with the care that he received from our dedicated carers. Best Wishes.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D B (Relative of Resident) published on 6 July 2022
Submitted via Website • Report

Overall Experience

We were alerted very quickly when our loved one suddenly became ill. After that, for eight days we came and went, and all the time he was being cared for not only with professional skills but also with love and warmth. We were kept informed at every stage and shown sympathy and understanding. We could

go home at night being assured that he was in safe hands and that we would be told if his condition changed. He was treated with respect and dignity to the end. When it came, staff were genuinely upset, but carried out the necessary procedures efficiently and quietly, so that we knew exactly what was happening. We were so glad that we made the right choice not to have him taken to hospital. This was about more than just medical treatment, this was caring and love at its best.

Reply from Samantha Ealden, Home Manager at Acer House Care Home - Avery Healthcare

Thank you for taking the time to review Acer House Care Home in Weston-Super-Mare with regards to the care of your loved one here. Communication and partnership working is key to a positive well-being experience at any stage of an individual's life. Your family is our family #onefamily, Acer House proudly follows Avery's motto we are all one family. Feel free to visit the home when passing for a coffee and a chat. Best Wishes.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Fiona W (Daughter of Resident) published on 6 July 2022
Submitted via Website • Report

Overall Experience

My father recently passed away peacefully at Acer House, having lived there for 2 and a half years. He was very happy living there and got on well with all the staff. Nothing is ever too much trouble for the staff and there is always a very welcoming and friendly atmosphere at the home. During Dad's

final week, the care that he received was exceptional, and he was always treated with kindness, respect and tenderness. During this sad time, both myself and others members of our family were looked after so well by the staff whilst we were visiting Dad. I cannot speak highly enough of this care home and how well they look after their residents and would recommend it to anyone.

Reply from Samantha Ealden, Home Manager at Acer House Care Home - Avery Healthcare

Thank you for your lovely words about the care and support your father received at Acer House Care Home in Weston-Super-Mare. Whether it's someone’s first or last day with us both they and loved ones are part of our family, I am so pleased to hear that although it was a tough thing to go through the team helped to create a positive environment, showed respect and treated you all with the dignity deserved. Best Wishes.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K D (Resident) assisted by family/friend published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience

I have lived here at Acer House since September 2017. All the staff are very friendly and helpful and I have been happy here. During the numerous lockdowns due to Covid, they helped keep our spirits up while we were unable to have our families visit us.

Reply from Ryan Farrelly, Marketing Assistant at Acer House Care Home - Avery Healthcare

Thank you for leaving a review for Acer House Care Home in Weston-super-Mare and for your amazing 5-star ratings. It is a pleasure to care for you and have you as part of our loving care community. We are glad to hear how much you enjoy living here at Acer House and the joy that this brings you. Now that government covid restrictions have been lifted, we encourage you to invite your loved ones for regular visits and they are always welcome. Best Wishes.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from W W (Daughter of Resident) published on 29 June 2022
Submitted via Website • Report

Overall Experience

My Father has been a resident at Acer House for 3 years. He had chosen Acer House because he needed residential care due to being confined to a wheelchair. This gave him the freedom to continue his social life outside. As well as the care, support, and security of being at Acer House. He is extremely

happy there. It was a tough time for him during lockdown, he really missed his independence. Acer House was amazing throughout those times. They communicated with the relatives very regularly and still do. All credit to the managers, the brilliant hard working receptionists and all the staff. It certainly is a very caring loving place to be.

Reply from Samantha Ealden, Home Manager at Acer House Care Home - Avery Healthcare

Thank you for taking the time to review Acer House Care Home in Weston-super-Mare. Thank you for your lovely feedback about the care and support your dad is offered here at Acer House. It is always heartwarming to receive such positive feedback from the whole team. Supporting your dad to continue his community engagement, and actively supporting independence is key to his well-being, proving life does not end when you enter a care home, it’s a new beginning. Best Wishes.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Philip L (Son of Resident) published on 8 June 2022
Submitted via Website • Report

Overall Experience

My 96-year-old mother has been a resident at Acer House Care Home for several years. The manager and her team provide a professional, caring, and supportive environment for her. The whole team are a delight to meet. The COVID lockdown has been a challenging experience for residents, relatives, and

also staff. They continue to be supportive and cheerful despite having to wear masks throughout their shifts. My mother looks forward to her visits to the on-site hairdresser for a good chat. We always feel confident when leaving my mother after visiting, knowing she is in good hands and that we will be contacted if there are any issues of concern. On several occasions, the staff have gone 'the extra mile' to help my mother.

Reply from Ryan Farrelly, Marketing Executive at Acer House Care Home - Avery Healthcare

Thank you for taking the time to review Acer House Care Home in Weston-super-Mare. As always your family is our family. The extra mile is a testament to that. We all adhere to PPE guidelines and will continue to adjust any practices as regulations and legislation change in order to keep your mum and the other residents safe.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nick P (Nephew of Resident) published on 3 March 2022
Submitted via Website • Report

Overall Experience

The Care Home Manager and her excellent team run a very tight ship. Extremely professional, devoted, and very very caring. A home that is proactive and not reactive. I would highly recommend Acer House if you are considering a care home either as a resident or as a family member having to make difficult

care/choice decisions.

Reply from Rachel Aran, Marketing Administrator at Acer House Care Home - Avery Healthcare

Thank you for taking the time to review Acer House Care Home. We are delighted to hear how satisfied you are with our home and the exceptional level of care provided by our staff team on a daily basis, to ensure all our residents receive person-centred care. We highly appreciate your positive feedback and I will be sure to pass this on to the rest of our team. Best wishes, Rachel.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pauline M (Daughter of Resident) published on 17 February 2022
Submitted via Postal Card • Report

Overall Experience

My mum was in the care of Acer House for seven months. In that time she was treated with love and respect. During her 'end-of-life' week her family were able to be with her. She was treated tenderly and with care by all members of staff.

Reply from Sam Ealden, Home Manager at Acer House Care Home - Avery Healthcare

Thank you for taking the time to review Acer House Care Home. Your mum was a pleasure to be around and lived every day to its fullest. Our aim is for families to feel as supported and respected as our residents. Thank you for your lovely words. Best wishes, Sam.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Angela D (Daughter of Resident) published on 11 January 2022
Submitted via Website • Report

Overall Experience

So grateful for the love and care given to Mum over the Christmas and New Year period when we were unable to come to see her. This was her first Christmas at Acer House. With her dementia, Mum finds it very hard to remember from one day to the next what is really happening. All the staff go the extra

mile to try and keep all the positive and happy memories alive so that each day is a new start and a good experience with things to look forward to - without worrying about what has gone. Bless you all for your care and kindness.

Reply from Rachel Aran, Marketing Administrator at Acer House Care Home - Avery Healthcare

Thank you for taking the time to review Acer House Care Home. We appreciate that the current COVID restrictions can be frustrating, however, we continue to encourage regular safe visiting to ensure our residents and their loved ones are always connected. We are delighted to hear that your Mum enjoyed the festive period, it is a true pleasure to have her living as part of the loving care community that we create. I will be sure to pass your comments on to the rest of the team. Best wishes, Rachel.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alison E (Daughter of Resident) published on 20 October 2021
Submitted via Postal Card • Report

Overall Experience

The care and attention given by the staff during a visit with Occupational Therapy was wonderful. Mum needed to be hoisted to try a new commode/shower chair. The staff were gentle, explained every move, and made her feel safe. All the staff are friendly, understanding, and kind in all they do both to

residents and families. Thank you.

Reply from Rachel Aran, Marketing Administrator at Acer House Care Home - Avery Healthcare

Thank you for taking the time to review Acer House Care Home and for your amazing 5-star review. Your feedback is truly invaluable to us and our staff team, who go over and above the standards on a daily basis in order to provide an exceptional level of care, whilst creating a warm and welcoming community that our residents live within. I will be sure to pass on your kind words to the rest of the staff team. Best wishes, Rachel.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kerry S (Son of Resident) published on 29 June 2021
Submitted via Website • Report

Overall Experience

The staff are very caring to my fathers needs, excellent communication from them. It’s peace of mind that I know he’s being looked after by people that actually care. Facilities and rooms are great and clean.

Reply from Rachel Aran, Marketing Administrator at Acer House Care Home - Avery Healthcare

Thank you for taking the time to review Acer House Care Home. Your feedback is invaluable to us and our highly trained staff team who go above and beyond each day to provide a safe, warm and welcoming environment, whilst delivering exceptional support and care to all our residents, giving you and your family the peace of mind that you deserve. Best wishes, Rachel.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J B (Son of Resident) published on 14 June 2021
Submitted via Postal Card • Report

Overall Experience

The home is better managed now and mum is well cared for and happy, she has no complaints and during Covid she has been kept safe in a secure environment. As we have not been inside Acer House Care Home since March 2020, some aspects we are unable to give definite answers, but we will say it is good.

Thank you to the management and reception staff for answering questions and the courteous way they arrange our visits.

Reply from Ryan Farrelly, Marketing Assistant at Acer House Care Home - Avery Healthcare

Thank you for taking the time to review Acer House Care Home. We are delighted to hear how satisfied you are with our home and with the exceptional level of care your mother is receiving. Our highly trained staff team go above the standards to create a love care community with residents' safety and well-being at the forefront. Now that the government restrictions are beginning to ease, we look forward to welcoming you back into our home for more safe regular visits and hope that you can see all our facilities soon. Best Wishes, Ryan.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lois R (Stepdaughter of Resident) published on 14 June 2021
Submitted via Postal Card • Report

Overall Experience

I have always found the staff efficient, polite and friendly, especially those in reception. I think once things really return to normal it will resume to its excellent standards.

Reply from Ryan Farrelly, Marketing Assistant at Acer House Care Home - Avery Healthcare

Thank you for taking the time to review Acer House Care Home. We are delighted to hear such kind words about our staff team and highly appreciate the positive feedback. We look forward to welcoming you back into our home without any restrictions and will be happy to accommodate this once the government deems that it is safe to do so. Best Wishes, Ryan.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julia S (Daughter of Resident) published on 14 June 2021
Submitted via Website • Report

Overall Experience

My Father was at Acer House Care Home for almost three years and we are so grateful for the wonderful care he received there, from his very first day we knew he was in a special place. From the minute you walked into the home the receptionists were all so welcoming.
All the staff were kind and attentive

from the care team to the cleaners, the chefs, and the people who arranged activities, they made all the residents feel special and us as a family as well. The home were incredible during lockdown and kept everyone safe in such difficult circumstances. The staff were always available to get updates and the introduction of Skype calls helped when it was not possible to visit. Under the guidance of the outstanding Manager at Acer House Care Home, all the staff provide outstanding care.

Reply from Ryan Farrelly, Marketing Assistant at Acer House Care Home - Avery Healthcare

Thank you for taking the time to review Acer House Care Home. It was a true pleasure to care for your father whilst living at Acer House. Our highly trained staff team go above the standards each day to provide an exceptional level of care whilst creating a vibrant, loving, care community. Your kind words about our staff are invaluable to us and I will be sure to pass on the positive feedback. Best Wishes, Ryan.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jackie (Daughter of Resident) published on 14 May 2021
Submitted via Website • Report

Overall Experience

Mum is well cared full and very happy in her own way. With the onset of Covid and her dementia rapidly declining, the staff have kept us fully informed and facilitated Skype calls even though she doesn’t know what it is! The support that the staff have given us during this difficult time has been exemplary.

Reply from Ryan Farrelly, Marketing Assistant at Acer House Care Home - Avery Healthcare

Thank you for taking the time to review Acer House Care Home. Our staff team go above and beyond each day to provide a safe, loving care community whilst delivering exceptional standards of care to each resident. We recognise how important it is for our residents and their loved ones to be connected and therefore during such difficult times our highly trained team have successfully been adaptable to provide services that keep them in contact. We are delighted to hear that gives you and your family the peace of mind you deserve. Best Wishes, Ryan.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane H (Daughter of Resident) published on 11 May 2021
Submitted via Postal Card • Report

Overall Experience

Very supportive during the Covid pandemic and really helpful facilitating visits.

Reply from Ryan Farrelly, Marketing Assistant at Acer House Care Home - Avery Healthcare

Thank you for reviewing Acer House Care Home. We are delighted to welcome our resident's loved ones back into our home for more safe, regular visits now that the government restrictions have been eased. Thank you for your 5-star review and we look forward to seeing you on your next visit. Best Wishes, Ryan.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan N (Daughter of Resident) published on 11 May 2021
Submitted via Postal Card • Report

Overall Experience

I am pleased with the care my mother receives. However, as I have been unable to visit my mother as I would wish under normal circumstances since last March, I have not been able to have normal contact or much of it!

Reply from Ryan Farrelly, Marketing Assistant at Acer House Care Home - Avery Healthcare

Thank you for reviewing Acer House Care Home. We are delighted to hear how satisfied you are with the exceptional level of care your mother is receiving. We understand how difficult the last year has been during the peak of the Covid-19 pandemic meaning government guidelines has made visiting restrictive. We are so delighted to now welcome you back into our home for more safe regular visits. Best Wishes, Ryan.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sue E (Daughter of Resident) published on 29 April 2021
Submitted via Postal Card • Report

Overall Experience

My mother has been at Acer House for three and a half years and I have been very happy with the care provided. She seems very content and enjoys talking to the friendly staff.

Reply from Rachel Aran, Marketing Administrator at Acer House Care Home - Avery Healthcare

Thank you for taking the time to review Acer House Care Home and for your lovely feedback. Our highly trained staff team go above and beyond to ensure all our residents receive an exceptional standard of care. It is a pleasure to have your mother staying with us in the loving community that we create. Best wishes Rachel.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pauline B (Daughter of Resident) published on 21 April 2021
Submitted via Postal Card • Report

Overall Experience

As a family, we are very happy with the care dad gets, always very professional and friendly. Always happy to help and have a chat and have helped us to know he is safe and well looked after.

Reply from Rachel Aran, Marketing Administrator at Acer House Care Home - Avery Healthcare

Thank you for taking the time to review Acer House Care Home. Your feedback is truly invaluable to us and our staff team who go over and above the standards to ensure all our residents receive an exceptional level of care. It is a pleasure to have your father living with us in the loving community that we create. Best wishes Rachel.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Total of 123, showing 61-80

Meet the Team (16)

Sam Ealden

Job Title: Home Manager

Joined: 2019

Hello, my name is Sam, and I am delighted to be the Home Manager here at Acer House.

I have 20 years of experience within the healthcare sector and have achieved qualifications including Levels 2, 3, and 5 Health and Social Care Diplomas, PTTLS Level 3, and Level 3 Health and Safety. Working in residential and nursing settings, I have been lucky enough to have a variety of roles including, a Carer/Senior Carer, Home trainer, Housekeeping, Chef, Activities Co-ordinator, and Deputy Manager, gaining plenty of experience and valuable skills.

Within this time, I have shared many treasurable moments with the residents I have had the pleasure to meet along the way. One moment that I will cherish throughout my career was when I had the privilege to be taught how to knit by a very skilful resident living with dementia. It is such a great talent to withhold, and you will now often find me trying to join in with our knit-and-natter club.

I would best describe myself as someone who is very passionate, determined, and strong-minded. In my spare time, I spend most weekends cheering my son on from the sidelines at his football matches and love relaxing in the garden with my family.

Avery Healthcare, owners of Acer House, best stands out for their spacious, luxurious rooms, exceptional well-being programmes and highly trained, dedicated staff. And Acer House is no different. Our home is ideally situated in Weston-super-Mare, next to a beautiful park and boules green which is a favourite amenity amongst our residents.

I look forward to welcoming you to the Acer House community.

Jackie Stride

Job Title: House keeping

Joined: 2019

Jackie joined the team as a senior carer in 2019 having already worked at Acer House for some time in the culinary department. Jackie previously supported the Ashcombe Suite community and is a strong leader ensuring the best possible outcomes for the residents living within the community. More recently Jackie has transferred to our housekeeping department to allow her more flexibility to continue with her spare time hobbies and interests.

In her spare time, Jackie goes for mini breaks with her husband to explore the UK countryside or spend time with her wonderful grandchildren.

Julie Smith

Job Title: Senior Care Assistant

Joined: 2011

Julie is a senior care assistant here at Acer House and has worked for Avery Healthcare since the home opened in 2011. Her vast experience of working in the health and social care sector has helped her in her role within the home and enables her to provide excellent person-centred care and support to each and every individual living within the home. Julie enjoys spending time in the garden and visiting friends and family in her spare time

Jolie Steadman

Job Title: Care assistant

Joined: 2022

Jolie has been with the team for 12 months having previously worked as a nursery nurse. With her softly spoken voice and attention to detail she is the perfect addition to our memory care team and strives to provide person centred care to each and every resident living in our community. In her spare time Jolie loves spending time with her family enjoying day trips and having adventures

Jenny Hall

Job Title: Care assistant

Joined: 2018

Jenny has worked in the care industry for many years and has a vast experience of working in the care industry. Jenny joined the team here at Acer House back in 2018. In her spare time Jenny enjoys spending time with her children and grandchildren and walking her young Labrador dog.

Terry Sharland

Job Title: Care assistant

Joined: 2016

Terry joined the team her at Acer House back in 2016 as a care assistant. Terry predominantly works on our memory care suite and says no two days are the same which adds to the fun and variety. Terry enjoys sports, a day at the races and spending time with friends and family.

Bruno Castro

Job Title: Care Assistant

Joined: 2023

Bruno re-joined our team in July 2023 following some time out trying other sectors. Bruno has worked in a variety of care home environments in a variety of roles but is most at home working as a care assistant in our memory care suite where he strives to achieve person-centred support at all times. Bruno always has a smile to brighten up the day.

Bruno enjoys spending time with his young son and socialising with friends in his spare time.

Angith

Job Title: Care Assistant

Joined: 2023

Angith joined the team in April 2023 following a period of time working here through the agency he decided he would like to join the team permanently. Angith is always up for a laugh, loves joining in with the activities and events taking place in the home and has a kind, caring nature, a true support of Averys values.

Lisa Murphy

Job Title: Care Assistant

Joined: 2023

Lisa joined the team in January 2024 having worked for the same care organisation for over 15 years. Lisa is a hard-working and dedicated member of the care team who puts resident's needs and wishes at the centre of everything she does. Lisa enjoys her role and responsibilities here and hopes to train as a senior carer and improve her skill set in our environment. Lisa enjoys spending time with her daughter, husband and pet dog in her spare time.

Marisa Spearing

Job Title: Home Administrator

Joined: 2021

Marisa joined the team back in February 2021 after having successfully managed a care home in Burnham on Sea for over 20 years. Marisa's wealth of knowledge in the care sector has enabled her to transfer her skills to her role here at Acer House. In her spare time, Marisa enjoys walking her dog Max and spending time with her husband and grown-up daughters

Ola Graziano

Job Title: Customer Service Advisor

Joined: 2016

Ola joined our Reception team in 2016 having previously worked for high-end jewellers, with her she brought extensive experience in customer service.

Ola will always welcome you with an enthusiastic big smile and knows the home, staff and community living within the home very well.

In her free time Ola will cook new Italian dishes, have a long walk or read a good book.

Lindy Blaney

Job Title: Customer Service Advisor

Joined: 2020

Lindy Blaney
Customer Service Advisor, Front of House

Lindy joined our Reception Team in 2020 having worked in the care industry for a number of years. She is passionate about her role and has also become known as ‘FLO’ (Family Liaison Officer) Lindy has a great rapport with both residents and their families and is always willing to offer assistance in any way she can. Lindy is often heard laughing and chatting with our community and is a kind, compassionate member of the team with a fantastic knowledge of the home, facilities and services provided within the home.

Marius Mazur

Job Title: Head Chef

Joined: 2016

Marius has worked at Acer House since 2016 and took over as head chef nearly 4 years ago. Marius enjoys creating culinary master pieces for our residents to enjoy.

Anna

Job Title: Sous Chef

Joined: 2014

Anna, originally from Poland joined Acer House in 2014 as a kitchen assistant and has worked her way to sous chef. Anna enjoys trying new recipes and expanding her variety of dishes, never afraid to try something new. Anna enjoys spending time with her friends and travelling to Prague to see her son and Poland to visit her mother

sandra Bailey

Job Title: House keeper

Joined: 2016

Sandra has been at Acer House since 2016 working int he house keeping and laundry department. Sandra says the best thing about her job is the people, staff, families and residents make coming to work a pleasure. In her spare time Sandra enjoys being a grandmother and spending time with her family, her favourite pass time is enjoying time in the garden with friends and family. Sandra enjoys puzzles and is often found sat with residents engaging in activities or being supported with her daily tasks by helpers living within the home.

Helen Summers

Job Title: Kitchen Assistant

Joined: 2023

Helen has worked in the health and social care sector for many years and joined our culinary department in February of 2023 when she decided she would like to transfer her skills from the care side of life to support. Helen enjoys holidays in the sunshine and supporting her partner with his window cleaning business in her spare time. Helen's bubbly personality and friendly demeanour have been a real hit with residents and staff alike.

Acer House Care Home - Avery Healthcare

Care Provided by Acer House Care Home - Avery Healthcare

Good to Know

Funding & Fees Guide for Acer House Care Home - Avery Healthcare

Facilities

Acer House Care Home - Avery Healthcare Reviews (123)

Overview of Review Score

Detailed Breakdown of Review Score

Performance

Care Quality Commission (CQC) Rating

Overall
Good

Bed Vacancies

Awards / Recognitions (11)