This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
Open visiting
Three car parks adjacent to the building. Disabled parking space.
Barchester Wadhurst Manor has a Review Score of 9.7 (9.703) out of 10, based on 22 reviews in the last 2 years. Over all time Barchester Wadhurst Manor has 122 reviews.
Review from E C (Brother of Resident) published on 12 March 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Catalin Gyulai, Administrator at Barchester Wadhurst Manor
Thank you so much for your thoughtful words and for taking the time to write this review.
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Review from D C (Respite Resident) published on 5 February 2025
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Overall Experience
3.0 out of 5
Reply from Feedback Team, The Feedback Team at Barchester Wadhurst Manor
Thanks for leaving your review, it's lovely to hear how much you enjoy the facilities of our home and the lovely staff. We're truly sorry that food has been of concern for you, and we thank you for raising this. We understand you've had a chat with the General Manager, and we hope this has answered your concerns. Thank you for choosing your respite stay with us, and we hope to see you again in the future. Kind regards, Barchester's Customer Feedback Team.
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Review from Adrian S (Son of Resident) published on 3 February 2025
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Overall Experience
5.0 out of 5
Reply from Robert Dura-May, General Manager at Barchester Wadhurst Manor
HI Adrian, thank you for your kind scores and feedback, I will pass the words on to the staff, our thoughts are with you and the family.
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Review from C L (Wife of Resident) published on 15 January 2025
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5.0 out of 5
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Review from L S (Respite Resident) published on 18 December 2024
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5.0 out of 5
Reply from Mohammed Ali, Administrator at Barchester Wadhurst Manor
Thank you for your positive response. I will share the lovely feedback with the team. Happy New Year to you and the family.
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Review from Nikki S (Daughter of Resident) published on 16 December 2024
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Overall Experience
5.0 out of 5
Reply from Mohammed Ali, Administrator at Barchester Wadhurst Manor
Thank you for your positive response. I will share the lovely feedback with the team. Happy New Year to you.
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Review from M T (Friend of Resident) published on 9 October 2024
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Overall Experience
4.0 out of 5
Reply from Mohammed Ali, Administrator at Barchester Wadhurst Manor
Thank you for your positive response. I will share the lovely feedback with the team. As you have scored 4 stars in a couple of areas and this is not the general consensus of our relative group. We would be happy to discuss these individual points with you when you next visit the home. Happy New Year to you and your family.
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Review from D F (Wife of Resident) published on 23 September 2024
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5.0 out of 5
Reply from Maria Stefea, General Manager at Barchester Wadhurst Manor
Thank you so much for the review, we are so happy that your husband felt safe and happy whilst in our care.
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Review from Barbara A (Sister of Resident) published on 2 September 2024
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Overall Experience
5.0 out of 5
Reply from Maria Stefea, General Manager at Barchester Wadhurst Manor
Thank you so much for the review. We are glad you enjoyed our summer party. Kind regards.
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Review from M C (Niece of Resident) published on 20 June 2024
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Overall Experience
5.0 out of 5
Reply from Maria Stefea, General Manager at Barchester Wadhurst Manor
Thank you so much for your feedback and is so great to hear the home and the team are providing excellent care for their residents.
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Review from Christine W (Daughter of Resident) published on 13 June 2024
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5.0 out of 5
Reply from Maria Stefea, General Manager at Barchester Wadhurst Manor
Thank you so much for the feedback. We are so happy to hear that your relative is happy and well looked after in our beautiful home.
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Review from S S (Daughter of Resident) published on 18 March 2024
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5.0 out of 5
Reply from Maria Stefea, General Manager at Barchester Wadhurst Manor
Thank you so much for the kind words and we are really pleased to hear that mum is as happy as she can be and well looked after by the staff at Wadhurst Manor.
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Review from Louise C (Daughter of Resident) published on 13 March 2024
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5.0 out of 5
Reply from Maria Stefea, General Manager at Barchester Wadhurst Manor
Thank you so much for the review and we really appreciate your feedback. We are extremely proud of our team and the care delivered to our residents. Warm wishes.
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Review from Claire C (Daughter of Resident) published on 12 March 2024
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5.0 out of 5
Reply from Maria Stefea, General Manager at Barchester Wadhurst Manor
Thank you so much for the lovely feedback and we are so happy that Dad is flourishing in our care.
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Review from Karen L (Daughter of Resident) published on 8 March 2024
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5.0 out of 5
Reply from Maria Stefea, General Manager at Barchester Wadhurst Manor
Thank you so much for the lovely comments and feedback and we are so happy to be able to look after your mum.
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Review from M F (Friend of Resident) published on 15 February 2024
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4.0 out of 5
Reply from Maria Stefea, General Manager at Barchester Wadhurst Manor
Thank you so much for the review. Your feedback is greatly appreciated. We are always aiming to provide great care to our residents and we are happy to hear Wadhurst Manor was the right place for your friend. Kind regards, Maria.
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Review from Roz S (Niece of Resident) published on 29 January 2024
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4.0 out of 5
Reply from Maria Stefea, General Manager at Barchester Wadhurst Manor
Thank you so much, we are really happy with the fact that your aunt settled and she's happy in our care.
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Review from J B (Daughter of Resident) published on 10 November 2023
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2.0 out of 5
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Review from Lucy R (Daughter of Resident) published on 19 October 2023
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5.0 out of 5
All the fantastic nursing and care staff made us feel very confident that my father was receiving the best possible care. Respite care turned into permanent care after a few weeks as it became clear a return home would be too much to cope with, but the staff never tired of our daily visits - always offering us tea and delicious cake (baked in house). A real bonus was to be able to sit outside and watch the bunnies, birds and even deer on a couple of occasions.
Definitely the best care home for miles.
Reply from Maria Stefea, General Manager at Barchester Wadhurst Manor
Thank you so much for the wonderful review and we are so glad to hear that the moving of your father to our care home was smooth and exceeded expectations.
With kind regards.
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Review from S C (Respite Resident) published on 21 August 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Maria Stefea, General Manager at Barchester Wadhurst Manor
Thank you so much for the feedback and we are glad you enjoyed the respite stay at Wadhurst Manor
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The Review Score of 9.7 (9.703) out of 10 for Barchester Wadhurst Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.703 for Barchester Wadhurst Manor is calculated as follows: ( (203 Excellents x 5) + (25 Goods x 4) + (15 Satisfactorys x 3) + (5 Poors x 2) + (1 Very Poors x 1) ) ÷ 249 Ratings = 4.703
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Wadhurst Manor is based on 20 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 20 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 12 Apr 2019
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Job Title: General Manager
Joined: 2025
Hello my name is Catalin.
I am the General Manager here at Wadhurst Manor and I look forward to welcoming you into our home.
With over 15 years of experience in the care industry, I began my career as a nurse and have advanced through dedication and unwavering commitment. In 2018, I completed my NVQ Level 5 in Leadership, equipping me with the skills to lead effectively.
I am dedicated to nurturing, mentoring, and supporting my team to ensure the highest standard of care is provided to our residents, thereby enhancing the reputation of our service. With a hands-on approach, I treat residents with the same care and compassion as I would my own family.
I fully endorse Barchester's inspiring vision of celebrating life by enriching the lives of those in our care, maintaining the highest standards of quality, and fostering new beginnings and futures.
My door is always open, so please feel free to have a chat or enjoy a tea/coffee with me.
Job Title: Deputy Manager
Joined: 2015
I am the deputy manager here at Wadhurst Manor, I have worked in Barchester for 7 years and have been a registered nurse for 9 years. I have recently been working as a peripatetic nurse within our 2 sister homes but in April 2020 I was promoted to Clinical Lead based at Wadhurst Manor. I enjoy working with the team here and supporting them in any way possible. I am very passionate about my job and I need to know my residents are receiving high-quality care.
Job Title: Home Administrator * Buddy Champion
Joined: 2017
Hello my name is Mohammed. I am the Home Administrator here at Wadhurst Manor. I have worked for Barchester since 2017.
I previously worked for another home as an Admin Assistant. I have recently completed my Level 5 NVQ in Management.
Getting to know the residents and their families, knowing that we are making a positive difference to their loved ones lives is very rewarding.
Job Title: Activities Lead
Joined: 2024
Hi, my name is Zoe and I am the Activities Lead at Wadhurst Manor.
I used to work with veterans for the Royal British Legion, and as an Art Studio Lead for a wonderful charity that built a village for people with learning disabilities.
I believe in the healing power of art, I feel strongly about building confidence and the wellness of our residents. My hobbies include Asian art and philosophy, acupuncture, yoga and martial arts. I believe art is a bridge that unites everyone no matter the race, beliefs or religion.
Job Title: Head Chef
Joined: 2011
Hi, I am Jo and I am the Head Chef at Wadhurst Manor.
I have been working here since 2011. I am passionate about cooking freshly home-cooked food for our lovely residents. I also enjoy discussing with the residents what meals they would like to have and receive on our seasonal menus.
I have lived in Wadhurst for over 50 years and I love living in this town which was voted the best place to live in the UK in 2023.
In my spare time, I like being with my grandchildren and taking my dog out for a walk in the countryside.
Job Title: Clinical Lead
Joined: 2020
Hi, I am Florin the Clinical Lead here at Wadhurst Manor Care Home. I graduated as a registered nurse in 2007. After graduation, I worked previously in an emergency hospital in Romania, I joined at Wadhurst Manor in 2020 as a senior nurse. In 2023, I was promoted to Clinical Lead.
I am passionate about working with people, performing my job role, formulating and implementing nursing care plans, and ensuring that quality person-centred care is delivered in line with associated policy.
Job Title: Head Of Maintenance and Health And Safety Champion
Joined: 2023
Hi, I am Paul the Head of Maintenance at Wadhurst Manor.
I started with the company in 2023. I am enjoying my role and no day is the same. I strive to keep the home environment up to the highest standard possible and to ensure that both residents and staff can enjoy their surroundings safely. During my free time, I like to stay active by cycling and riding my Motorbikes, of which I have three. I am also a beekeeper.
I have two children and four grandchildren. I look forward to assisting you all and helping with any maintenance needs in the home.
Job Title: Head Housekeeper
Joined: 2012
Martha has worked in the home initially as a general housekeeper and was then promoted to Head Housekeeper and now spends her time making sure the residents have a pleasant environment to live in.
Job Title: Senior Registered Nurse
Joined: 2017
Hi, my name is Monica and I am a Senior Registered Nurse here at Wadhurst Manor.
I joined the team in June 2017. I qualified as a Nurse back in 2014 and worked for a few smaller companies previously. The team here are lovely to work with and we all have a great relationship.
I am very passionate about my role and our residents are at the heart of everything I do.
Job Title: Registered General Nurse
Joined: 2020
Hello, I am Preye I am a Registered Nurse here and have been in this role since December of 2020.
I previously worked in Hospitals and care setting in America so this is a very different experience for me. One I am enjoying very much though. Our residents are just lovely and it is a pleasure caring for them.
Job Title: Activity Assistant
Joined: 2011
I have worked at Wadhurst Manor in many different roles since December 2011.
Before this, I worked as a nurse(RGN), exercise to music and riding instructor and preschool supervisor.
I have 4 lovely children who are now grown up and travelling the world.
My hobbies include visiting my children, singing, dancing, hiking, mountain biking, skiing, reading and amateur dramatics.
I find enabling residents to remain active and engaged both physically and mentally is a wonderfully rewarding job. I particularly enjoy working on our memory lane units becoming immersed in their realities, enabling them to live their best lives by concentrating on what they can do not what they can't.
Job Title: Care Practitioner
Joined: 2020
Hello, my name is Alexandra, I am a Care Practitioner. My career in the medical and care fields started with my first training in care in 2016, later on, I decided to further my studies in a field which had long been interested me, this then brought me a diploma as a pharmacy nurse in 2018.
Since then I have realised that I want to further my career in care and so in 2023 I became a care practitioner at Wadhurst Manor, where I have been part of the team since 2020.
Together with the amazing team here I hope to provide the best care to both our residents and their friends and family for many more years.
Job Title: Senior Carer
Joined: 2020
Hi, my name is Alexandra and I am a Senior Carer at Wadhurst Manor.
I was a carer for 8 years before becoming a Senior Carer which I have been for 5 years.
I love making the residents happy and having a good laugh. I also take great pride in taking care of our residents.
Job Title: Senior Carer
Joined: 2019
Hi, my name is Jaime, I am a Senior Carer here at Wadhurst Manor. I have been a Carer for 14 years. I am originally from Dorset. I enjoy walking outdoors and listening to music. I am passionate about supporting the residents with the things they love.
I thoroughly enjoy being a Carer and look forward to spending time with the residents. I am here to help and support them with their needs.
Job Title: Senior Health Care Assistant
Joined: 2013
I have been a senior carer here for 7 years now. I have had a few differnt roles including a support worker. I love my role here & we have a great team.
Job Title: Administration Assistant
Joined: 2020
Hello my name is Colette and I started as a part-time administration assistant at Wadhurst Manor in November 2020.
You may have seen me on reception if you have visited. I enjoy collaborating with the friendly and hard-working staff teams here in the home to welcome and support our residents and their families. However long their stay with us, it’s a privilege to spend time with such a diverse assortment of interesting and engaging people.
I had not worked in the front line of the care sector before so I appreciate this opportunity to contribute to the delivery of excellent care.
Job Title: Admin assisitant
Joined: 2019
Hi, my name is Tamsin, I have worked here since 2019. I started my journey as a receptionist and now help run the admin office. I really enjoy my role and all the diversity it brings. I have previously worked as a primary school teacher, this role I equally enjoyed.
Job Title: Health Care Assistant
Joined: 2012
Hi, I have worked for Barchester for 8 years now. Working previously in a sister home. I joined the team at Wadhurst in October 2020. It is a great team here and I am enjoying it very much. Previous to here I worked as a college lecturer teaching building and construction. So a very different career path for me.
Job Title: Healthcare Assistant
Joined: 2015
Hello I am Jacqueline but everyone calls me Jackie.
I have been working here at Wadhurst Manor since 2015. I started as an agency Carer. I really liked the way the home was run and the ethos behind everything they do.
When a position became available I did not hesitate to apply. The team are great as is the management too.
Job Title: Resident Home Ambassador
Joined: 2019
I am a resident here at Wadhurst Manor, I moved in July 2019. Since moving here I have made some lovely friends. I enjoy meeting new people and everyone here is so friendly and the staff have also become my friends. I really enjoy helping them out with odd jobs and meeting new guests in the home.
