Our fees are available on request these are approximate
No restrictions on visiting times at all, but the home do have Protected Meal Times', unless the visitor is an Essential Care Giver
Parking is available on site
Swinton Grange has a Review Score of 9.9 (9.938) out of 10, based on 40 reviews in the last 2 years. Over all time Swinton Grange has 55 reviews.
Review from Elizabeth S (Friend of Resident) published on 20 February 2025
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Reply from Janet Sheppard, Manager at Swinton Grange
Thank you for your kind and supportive review. We always aim to give the best care possible to our ladies and gentlemen, to always show them kindness, closeness and compassion ensuring that they are thriving as much as possible. Once again thank you.
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Review from K C (Great-Niece of Resident) published on 31 January 2025
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Reply from Janet Sheppard, Manager at Swinton Grange
Thank you for your kind review, the whole staff team always appreciates feed back. Thank you once again.
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Review from Mariya G (Daughter of Resident) published on 30 January 2025
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Reply from Janet Sheppard, Manager at Swinton Grange
Thank you for your kind review, its is always our aim to ensure our ladies and Gentleman are well cared for.
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Review from Lesley L (Niece of Resident) published on 30 January 2025
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Reply from Janet Sheppard, Manager at Swinton Grange
Thank you for your lovely review. We really appreciate positive feedback on how the home is run. All the staff work very hard to care for our residents and ensure they get the best that they can give them. I will pass this information on to the team tomorrow- thank you once again.
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Review from C S (Niece of Resident) published on 30 January 2025
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Reply from Janet Sheppard, Manager at Swinton Grange
Thank you for your review, I will pass this onto the team, we are very grateful for your input in relation to our home.
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Review from Lynn G (Sister of Resident) published on 27 January 2025
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Reply from Janet Sheppard, Manager at Swinton Grange
Thank you for your kind review these are always appreciated. I will share your feed back with the staff team, once again thank you for your support to the home.
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Review from June R (Wife of Resident) published on 24 January 2025
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Reply from Janet Sheppard, Manager at Swinton Grange
Thank you very much for your kind review. I will pass this onto the team as they work very hard in the best interests of all our residents and it is a boost for morale when we get good reviews. Thank you once again.
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Review from B H (Sister of Resident) published on 24 January 2025
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Reply from Janet Sheppard, Manager at Swinton Grange
Thank you for the review, we are very grateful to you in taking the time to complete the review and to post it. We all do our very best to ensure that we give the best care and attention to all our residents and I can confirm that I will pass this on to the team. Thank you once again.
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Review from T R (Daughter of Resident) published on 20 January 2025
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Reply from Janet Sheppard, Manager at Swinton Grange
Thank you for your very kind review. It is very kind of you to take the time to review us. I will pass this onto the care team as they like to know of any feedback that reviews bring. Thank you very much once again.
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Review from Craig F (Son of Resident) published on 17 January 2025
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Reply from Janet Sheppard, Manager at Swinton Grange
Thank you very much for your very kind review. We try our best to ensure the safety and well being of every on of our residents and as you know my door is always open should you have any queries. Thank you once again and I will pass this onto the Care Team.
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Review from Ernest C (Brother of Resident) published on 17 January 2025
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Reply from Janet Sheppard, Manager at Swinton Grange
Many thanks for taking your time to submit a review for our home. We are very grateful for this and we do ensure that our residents get the best care. Thank you once again and I will pass this onto our Care Team.
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Review from Lee S (Son of Resident) published on 14 January 2025
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Reply from Janet Sheppard, Manager at Swinton Grange
Thank you for the great review! We always appreciate families giving their time to complete these it means so much to the staff team.
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Review from Teena B (Daughter of Resident) published on 10 January 2025
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Reply from Janet Sheppard, Manager at Swinton Grange
Thank you for your kind review. We are always grateful when families take the time to complete a review it means a lot to the whole team. We are happy that you are happy with our service. We always aim to provide a homely environment and high standard of care to ensure the well being of those in our care as priority. The ladies and gentlemen's happiness in our home is paramount to us all. Thank you!
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Review from Christine C (Wife of Resident) published on 31 December 2024
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Reply from Janet Sheppard, Manager at Swinton Grange
Thank you for your review these are so important to the staff as this promotes the hard work they do and the great care they deliver. We are thankful you appreciated our service and wish you all the best in the future .
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Review from Rachel R (Daughter of Resident) published on 22 November 2024
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Reply from Janet Sheppard, Manager at Swinton Grange
Thank you for your kind words and support for the home and the staff team. All our families are very important to the team. We always aim to provide care and support to our residents and their families to the highest level possible and we all appreciate your comments Thank you so much!
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Review from Tony Y (Husband of Resident) published on 18 March 2024
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Reply from Janet Sheppard, Home Manager at Swinton Grange
Thank you for the lovely review. Our home has plenty of love and heart in it as you have stated, we are grateful for this. We will keep battling for your wife, you can be sure of this. I will pass on your comments to our care staff and thank you once again.
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Review from C D (Friend of Resident) published on 14 March 2024
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Reply from Janet Sheppard, Home Manager at Swinton Grange
Thank you for kind review. We will pass on your comments on to the care staff.
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Review from M T (Friend of Resident) published on 19 February 2024
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Reply from Janet Sheppard, Home Manager at Swinton Grange
Thank you for your kind review; we will pass on your comments to the staff, and it is great for us all to be acknowledged.
Thank you once again.
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Review from Jane D (Daughter of Resident) published on 13 February 2024
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Reply from Janet Sheppard, Home Manager at Swinton Grange
Many thanks for your kind review, I will pass this onto the care staff. We strive to ensure that our residents are well looked after and happy, and their well being is our utmost priority. Once again thank you.
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Review from Joshua S (Grandson of Resident) published on 31 January 2024
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Reply from Janet Sheppard, Home Manager at Swinton Grange
Thank you for your kind review; your grandmother is a lovely lady and has settled in well. She gets on with the staff and other residents, and it is a pleasure to look after her. I will pass this on to the care staff. Thank you once again.
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The Review Score of 9.9 (9.938) out of 10 for Swinton Grange is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 40 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.938 for Swinton Grange is calculated as follows: ( (439 Excellents x 5) + (25 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 466 Ratings = 4.938
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Swinton Grange is based on 40 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 40 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 10 Sep 2019
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Job Title: Home Manager
Joined: 2021
Hello, my name is Janet Sheppard, and I am the Home Manager for Swinton Grange Care Home, where I have been in post since March 2022. I have been with the Company, Hermes Care since 2021 and was successful in my appointment to this home last year.
I have been in the Care Industry for over 30 years and am well equipped with the skills required to be fully competent in meeting the care and wellbeing needs of our residents.
My experience began at home aged 14 having to look after my ill mother, after this I decided caring for others would be my vocation. I then went on to work in various Care Homes with Mental Health and challenging behaviours, which include EMI Dementia physical disabilities, learning disabilities, neurological and spinal disabilities. I have a wide range of experience in all areas having worked my way up from a Care Assistant to a Home Manager.
I hold a level 5 Diploma in leadership and management. I am trained in Non-Abusive Psychological Physical Interventions (N.A.P.P.I) which supports the staff team to implement positive strategies to manage residents who may present with challenging behaviours. I believe understanding our residents' limitations helps us to build on their strengths in order to make a positive contribution towards improving the quality of their daily lives.
As a staff team we believe one smile a day is worth every bit of the hard work the staff team here implements because it allows our resident to know that they matter.
We have developed a Dementia friendly home with tactile, sensory, visual prompts, picture aids and activities to enhance our residents communication and orientation thus ensuring our home is fit for purpose to meet the needs of the residents.
If you are looking for a permanent home from home for your loved one, please rest assured that they will be made to feel safe and comfortable in a friendly environment, treated with kindness with an emphasis that they matter.
Job Title: Administrator
Joined: 2021
I have been one of the Administrators since December 2021. Prior to that I worked for 24 years in Criminal Law and wanted a new vocation in my Twilight Years.
It is a really challenging position and I love how every day is different, the residents are wonderful and it is my aim to help make a difference to their lives, even it is a small one.