Our fees are available on request these are approximate
No restrictions on visiting times at all, but the home do have Protected Meal Times', unless the visitor is an Essential Care Giver
Parking is available on site
Swinton Grange has a Review Score of 9.9 (9.938) out of 10, based on 40 reviews in the last 2 years. Over all time Swinton Grange has 55 reviews.
Review from Teresa S (Daughter of Resident) published on 31 January 2024
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Reply from Janet Sheppard, Home Manager at Swinton Grange
Thank you very much for your kind review. Your mother has settled really well, and it is a privilege to look after her. She takes part in everything at the home, even the Bingo. Thank you very much once again; I will convey your compliments to the staff.
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Review from E T (Sister-in-law of Resident) published on 5 January 2024
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Reply from Janet Sheppard, Home Manager at Swinton Grange
Thank you very much for your kind review. I will pass your comments on to the staff.
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Review from Ann B (Niece of Resident) published on 7 December 2023
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Reply from Janet Sheppard, Home Manager at Swinton Grange
Thank you for your very kind review. It is very kind of you to take the time to review us. I will pass this onto the care team as they like to know of any feedback that reviews bring. Thank you very much once again.
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Review from Paul S (Son of Resident) published on 7 December 2023
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Reply from Janet Sheppard, Home Manager at Swinton Grange
Thank you for your very kind email. We aim to provide the best care for all our residents. I will pass your kind comment on to all the staff. Thank you once again.
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Review from N F (Son of Resident) published on 4 December 2023
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Reply from Janet Sheppard, Home Manager at Swinton Grange
Thank you for your kind review. It is a pleasure for us to have your mother back with us. She certainly brightens the place up and all our staff think the world of her. We will do our best to look after her to the best that we can. Thank you once again and I will pass this onto the team.
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Review from D J (Friend of Resident) published on 24 November 2023
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Reply from Michelle Fisher, Administrator at Swinton Grange
Thank you for your kind review. I will let the care team know. We do try to do our best with the residents and are grateful for your comments.
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Review from S S (Resident) published on 24 November 2023
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Reply from Michelle Fisher, Administrator at Swinton Grange
Thank you very much for your kind review. I will pass on your comments to the care team as they work very hard with our residents and any feedback is greatly appreciated.
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Review from Thomas G (Grandson of Resident) published on 23 November 2023
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Reply from Michelle Fisher, Administrator at Swinton Grange
Thank you for your kind review. I will pass this on to the care team. We really appreciate this.
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Review from Chloe M (Grandmother of Resident) published on 23 November 2023
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Reply from Michelle Fisher, Administrator at Swinton Grange
Thank you for your kind review. It is our priority to look after the residents and improve their quality of life while they are here at Swinton Grange. I will pass your comments on to the care team. Thank you once again.
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Review from C A (Niece of Resident) published on 23 November 2023
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Reply from Michelle Fisher, Administrator at Swinton Grange
Thank you for your very kind review. We aim to make the home a happy place for our residents. I will pass this on to the care team.
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Review from Ann S (Wife of Resident) published on 14 November 2023
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Reply from Michelle Fisher, Administrator at Swinton Grange
Thank you for your kind comments, I will let the team know. We do try our very best with our residents, and hopefully, this is beneficial to him. We all take very much pride in what we do. Thank you once again for choosing Swinton Grange.
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Review from Carolyn H (Niece of Resident) published on 26 October 2023
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Reply from Michelle Fisher, Administrator at Swinton Grange
Thank you for your positive comments. We do our best to make sure that the residents are settled and happy in our home. I will pass the comments on to the Care Team. Once again, thank you very much.
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Review from Linda C (Wife of Resident) published on 13 October 2023
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Reply from Janet Sheppard, Home Manager at Swinton Grange
Thank you very much for your kind review. It is our aim to ensure that all our residents are cared for with the utmost professionalism and with care and dignity. I will pass your comments onto the team and once again, thank you very much.
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Review from I G (Husband of Resident) published on 28 September 2023
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Reply from Janet Sheppard, Home Manager at Swinton Grange
Thank you very much for your kind review. We do our best to try and make our residents feel at home as much as we can. Our staff strive to make sure that their stay with us is as well as can be expected and more. I will pass on your comments to the staff at the home. Once again, thank you.
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Review from T B (Daughter-in-law of Resident) published on 5 June 2023
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Reply from Janet Sheppard, Home Manager at Swinton Grange
Thank you very much for your review. We aim to do our best, and I will pass your comments on to the care staff team. Once again, thank you very much.
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Review from Tim P (Son of Resident) published on 2 June 2023
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Reply from Janet Sheppard, Home Manager at Swinton Grange
Thank you very much for your review. Our aim is to ensure that we provide excellent care for your relatives and all our residents. Their well-being is our utmost priority. Thank you once again.
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Review from Sarah M (Daughter of Resident) published on 29 March 2023
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Reply from Janet Sheppard, Manager at Swinton Grange
Thank you for your kind words; this is very much appreciated. I will share your kind comments with the staff team.
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Review from Aidan L (Grandson of Resident) published on 29 March 2023
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Reply from Janet Sheppard, Manager at Swinton Grange
Thank you for your kind comments. I will share your kind thoughts with the staff team. The team really appreciates positive feedback for all their hard work. Should you require to talk to us regarding your granddad, do not hesitate to contact us.
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Review from Jane H (Daughter of Resident) published on 28 March 2023
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Review from K S (Granddaughter of Resident) published on 22 March 2023
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Reply from Janet Sheppard, Manager at Swinton Grange
Many thanks for your kind review. We do strive to make our residents feel as comfortable as possible and have their best interests at heart. Their happiness and well being is paramount to the team.
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The Review Score of 9.9 (9.938) out of 10 for Swinton Grange is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 40 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.938 for Swinton Grange is calculated as follows: ( (439 Excellents x 5) + (25 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 466 Ratings = 4.938
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Swinton Grange is based on 40 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 40 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 10 Sep 2019
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Job Title: Home Manager
Joined: 2021
Hello, my name is Janet Sheppard, and I am the Home Manager for Swinton Grange Care Home, where I have been in post since March 2022. I have been with the Company, Hermes Care since 2021 and was successful in my appointment to this home last year.
I have been in the Care Industry for over 30 years and am well equipped with the skills required to be fully competent in meeting the care and wellbeing needs of our residents.
My experience began at home aged 14 having to look after my ill mother, after this I decided caring for others would be my vocation. I then went on to work in various Care Homes with Mental Health and challenging behaviours, which include EMI Dementia physical disabilities, learning disabilities, neurological and spinal disabilities. I have a wide range of experience in all areas having worked my way up from a Care Assistant to a Home Manager.
I hold a level 5 Diploma in leadership and management. I am trained in Non-Abusive Psychological Physical Interventions (N.A.P.P.I) which supports the staff team to implement positive strategies to manage residents who may present with challenging behaviours. I believe understanding our residents' limitations helps us to build on their strengths in order to make a positive contribution towards improving the quality of their daily lives.
As a staff team we believe one smile a day is worth every bit of the hard work the staff team here implements because it allows our resident to know that they matter.
We have developed a Dementia friendly home with tactile, sensory, visual prompts, picture aids and activities to enhance our residents communication and orientation thus ensuring our home is fit for purpose to meet the needs of the residents.
If you are looking for a permanent home from home for your loved one, please rest assured that they will be made to feel safe and comfortable in a friendly environment, treated with kindness with an emphasis that they matter.
Job Title: Administrator
Joined: 2021
I have been one of the Administrators since December 2021. Prior to that I worked for 24 years in Criminal Law and wanted a new vocation in my Twilight Years.
It is a really challenging position and I love how every day is different, the residents are wonderful and it is my aim to help make a difference to their lives, even it is a small one.