Ridley Park Care Home

Forster Street, Off Plessey Road, Blyth NE24 3BG
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9.7 86 Reviews
  • Ridley Park Care Home, Blyth
Ridley Park is a purpose-built care home, ideal for residential and nursing care needs, welcoming both short and long term stays. The home also provides residential dementia care.

There are so many places to relax. Residents can have their nails or hair done before taking a twirl in the ballroom. They can enjoy a coffee in the café or a drink in the bar, and then see a film in the home's cinema. And their reminiscence room helps recapture old memories. The wrap-around garden has patios for enjoying the fresh sea air. There’s a greenhouse for growing produce and raised beds.

All bedrooms have ensuite facilities, and for those requiring a larger living space, premier rooms with their own garden and front door are also available.

A range of tasty home-cooked meals are freshly prepared by the homes own chef who takes into account individual nutritional requirements. Residents may dine in the pleasant dining room or in the privacy of their own room if preferred.

At Ridley Park, a busy programme of activities is available, while hobbies and interests are encouraged to promote an independent, healthy and active lifestyle.

Care Provided by Ridley Park Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 59 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Lindsay Donoghue (Home Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (59)
    • Single Rooms with ensuite Wet Room (59)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Ridley Park Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking
  • Plenty of parking both on-site and on the street.


Total of 86, showing 1-20
9.7

Ridley Park Care Home has a Review Score of 9.7 (9.699) out of 10, based on 21 reviews in the last 2 years. Over all time Ridley Park Care Home has 86 reviews.

Overall Experience

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  • 26
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Date Published

86
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Overall Experience  Overall Experience 5.0 out of 5

Mam recently passed away at Ridley Park Care Home after over five years of living there. When she moved to the home in 2019, we really thought that her time was limited: within a matter of months the home had de-aged her by ten years and it was staggering to see the improvement in her health.
The
level of care that mam received throughout the five years at Ridley Park has been unfailingly outstanding. The staff are always welcoming towards the family, whilst they have been compassionate, patient, thoughtful and kind towards mam. We have always been kept up to date with mam's health and progress. There have also been some lovely activities; pictures and videos of mam singing and holding animals will live long in the memory; little touches that are so important.
The celebration of mam's 100th birthday in October last year was wonderful. Her room - and indeed the whole home - was beautifully decorated, there was a fantastic cake and the whole day was very enjoyable.
The end-of-life care that mam received was just like all her care at Ridley Park - warm and loving - and we are so happy that she was able to end her days there.

Reply from Fran Donno, Customer Service Adviser at Ridley Park Care Home

Thank you for taking the time to leave us your lovely words. We are saddened to hear about your loss. It is so wonderful that you felt supported during these times and that you felt at ease with your Mam in our care. It is always brilliant to hear words like "Warm" and "Loving" being used to describe our care and we are so pleased that your Mam was looked after so well. Hopefully you will go away from this feeling like your loved one received the best possible care.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot find the words to express how wonderful the staff are at Ridley. The care and attention they give to residents is amazing from the kitchen staff, domestic carers, nurses, and admin - truly amazing!
The admin staff goes above and beyond to help and support me through some very difficult family
times. I honestly don't think I could have gotten through.
The personal care they have provided to my Mum and me is excellent. I can not recommend Ridley enough. My Mom is in Dunes.

Reply from Maria Ricketts, Customer Care Adviser at Ridley Park Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your Mum in our care. We are looking forward to seeing you again.


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Overall Experience  Overall Experience 5.0 out of 5

My overall experience of Ridley Park Care Home is a very happy, well-run establishment. Upon entering, greeted by friendly and helpful with whatever the problem was that day (usually my mum and dad trying to pay the bill for their hotel rooms!). The cafe at the entrance is a great idea. The activity
coordinators always have residents and visitors enjoying varied and interesting activities catering for all abilities. I can go home knowing my parents are safe, secure and most of all happy.

Reply from Rosie Smith, Customer Advisor at Ridley Park Care Home

Hello and thank you for taking the time to leave such a lovely review for the staff at Ridley Park Care Home. We are thrilled that your parents are "safe" and "happy" within the care home. It is also great to hear about the variety of activities happening within the home. It is great to hear you have bonded with the staff and leave feeling relaxed knowing that your loved ones are well taken care of. We hope they continue to enjoy their stay within the home!


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Overall Experience  Overall Experience 5.0 out of 5

My mum has only been here a few weeks but very happy with the care indeed. The staff and managers are amazing, was so worried about my mum in a nursing home but could not wish for a more caring and loving place. Well done Ripley Park please continue to look after my mum in this amazing 5 star care home.

Reply from David Mclean, Customer Service Adviser at Ridley Park Care Home

Thank you for your lovely review. We hope Ridley Park care home did everything possible to make the transition as easy as possible and we are very happy to hear you can feel at ease with your Mum in our care. Please let us know if there is anything we can do to make her stay as comfortable as possible.


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Overall Experience  Overall Experience 5.0 out of 5

What can I say? Marvellous! My 93-year-old aunt was fortunate to obtain a place at Ridley Park in May 2024 for a two-week period of respite. As it transpired, she has made it her permanent residence. On visiting the care home, for me, the first impression I got was excellent. My first point of contact
was so professional, knowledgeable and courteous. I was immensely reassured that this was a great place for my aunt to stay. I thought the whole environment was delightful and was very happy for my aunt to take up residence. My aunt moved in within days and was pleased with her lovely room overlooking the garden. I also have to mention another staff member, who is a wonderful representative of the care home and is brilliant for advice and reassurance. The professionalism and open manner of these members of staff is a credit to the home. My aunt subsequently took up permanent residence at Ridley Park and is in her element with her new home. Well done Ridley Park!

Reply from David Mclean, Customer Service Adviser at Ridley Park Care Home

Thank you for taking the time to leave your lovely review. We are very happy to hear you can feel at ease with your Aunt in our care. It is always nice to hear words like "the professionalism and open manner of these staff members of staff is a credit to the home" being used to describe our care. We will certainly pass your comments on to the manager. We hope to continue providing your aunt with the best possible care and we are looking forward to seeing you again soon.


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Overall Experience  Overall Experience 5.0 out of 5

Lovely staff, very friendly and helpful. Lovely place and always something to do for the residents.

Reply from Maria Ricketts, Customer Care Adviser at Ridley Park Care Home

Thank you for your kind words. It is always nice to hear words like "Lovely" and "Friendly" being used to describe our care. Hopefully you will go away from this feeling like your loved one received the best possible care.


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Overall Experience  Overall Experience 5.0 out of 5

The majority of the time care is excellent, odd occasions seems understaffed. The staff are very understanding and kind. The food is sometimes in the bed after meals but once again understandable and cleaners can't be in the room constantly.

Reply from Fran Donno, Customer Service Adviser at Ridley Park Care Home

Thank you for your lovely review. We are pleased to hear that you are impressed with the levels of care provided at Ridley Park Care Home. It is always nice to hear words like Understanding and Kind being used to describe our staff. We will discuss your feedback with the homes manager to help them continually improve their service. Hopefully, you will go away from this feeling like your loved one received the best possible care.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing. My mother's well-being has improved tenfold. The facilities are excellent. The care and support provided is fabulous. She is very happy it has given her and the family great peace of mind.

Reply from Grace Langfield, Customer Service Adviser at Ridley Park Care Home

Thank you for your lovely review. We are really pleased to hear your Mother has settled into our home so well and you feel it's improved her quality of life so much. We hope to continue providing your loved one with the best possible care.


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Overall Experience  Overall Experience 4.0 out of 5

My uncle has been in the home nearly a year. The care and support he gets is first-class. The staff are a credit to the home and the wider organisation. I can't thank them enough.

Reply from Fran Donno, Customer Service Adviser at Ridley Park Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your uncle in our care and it is always nice to hear from family members feeling like their loved one is cared for and looked after. We are so pleased to hear that you are impressed with the care and support your uncle receives at Ridley Park. We hope to continue providing your loved one with the best possible care.


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Overall Experience  Overall Experience 4.0 out of 5

Extremely clean care home with helpful staff and good food and facilities.

Reply from Grace Langfield, Customer Service Adviser at Ridley Park Care Home

We appreciate you taking the time to leave us your comments. We are pleased to hear you are satisfied with our home's exceptional cleanliness, food and overall facilities. Thank you for choosing Ridley Park for your loved one's stay.


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Overall Experience  Overall Experience 5.0 out of 5

My dad came here a few days ago and was anxious about coming but the staff made him welcome straight away, and even had a card (welcome one) left for him. Staff are friendly answer any questions, always willing to help and go that extra mile.

Reply from Eden Tomlinson, Customer Service Adviser at Ridley Park Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make Dad's stay as comfortable as possible.


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Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted directly from hospital palliative care and was gravely ill. Her prognosis was poor. However, over time started to slowly recover and although still seriously ill, she's no longer critical and her quality of life has certainly improved. In my opinion, her amazing recovery is purely
down to the kind and caring staff who are looking after her 24/7. Ridley Park Care Home is extremely well run and I would not wish my mother to be anywhere else.

Reply from Eden Tomlinson, Customer Service Adviser at Ridley Park Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your Mother's stay as comfortable as possible.


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Overall Experience  Overall Experience 5.0 out of 5

Both my parents are in Ridley Park. It is always a worrying time when parents go into care; however, the level of care my parent have received and the support given to the family has been exemplary. All the staff are friendly and knowledgeable regarding the residents.
As a family, we could not sidhe
for better care or environment than what my parents receive at Ridley Park. Thank you.

Reply from David Mclean, Customer Service Adviser at Ridley Park Care Home

Thank you for taking the time to leave your lovely review. We hope Ridley Park Care Home did everything possible to make the transition as easy as possible for your parents, as well as yourself. It is always nice to hear words like “friendly” and “knowledgeable” being used to describe our care. We hope to continue providing your parents with the best possible care.


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Overall Experience  Overall Experience 4.0 out of 5

Glad to hear a recruitment for more staff is underway.
Under the present circumstances, staff do very well.

Reply from Fran Donno, Customer Service Adviser at Ridley Park Care Home

We appreciate you taking the time to leave us your lovely review. We are pleased to hear that you are impressed with the staff at Ridley Park Care Home. Hopefully, you will go away from this feeling like your loved one received the best possible care.


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Overall Experience  Overall Experience 4.0 out of 5

As a family, we are all very pleased with the care Mom receives. Mom is happy at this care home, very comfortable and settled.
The carers/staff are all very welcoming, helpful and caring and informative.

Reply from Grace Langfield, Customer Service Adviser at Ridley Park Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after so well by all our staff at Ridley Park. Please let us know if there is anything we can do to make Mom's stay as comfortable as possible.


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Overall Experience  Overall Experience 4.0 out of 5

Clean and very caring staff.

Reply from Grace Langfield, Customer Service Adviser at Ridley Park Care Home

We appreciate you taking the time to leave us your comments. Please let us know if there is anything we can do to make your loved one's stay as comfortable as possible.


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Overall Experience  Overall Experience 5.0 out of 5

Ridley Park is well situated in a fairly quiet area, yet is handy for taking residents in wheelchairs to the town centre, the riverside and the park. The atmosphere is peaceful and welcoming. The staff in general are friendly and caring. Some staff are especially friendly, helpful and caring.

Reply from David Mclean, Customer Service Adviser at Ridley Park Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after and to hear words like 'friendly' and 'caring' being used to describe our care. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.


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Overall Experience  Overall Experience 5.0 out of 5

Ridley Park has cared for my dad for a few years now. I find the staff very caring and approachable and always take the time to listen to my concerns.

Reply from Grace Langfield, Customer Service Adviser at Ridley Park Care Home

Thank you for your kind review. We are very happy to hear you can feel at ease with your dad in our care and that our staff are so approachable to you as his family. We hope to continue providing your loved one with the best possible care.


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Overall Experience  Overall Experience 4.0 out of 5

My mum has now been at Ridley Park for just over five months for nursing care. All the time she has been here, the standard of care has remained high. The nursing staff are really informative and keep you up to date with how she is doing. The carers are great, nothing is any trouble, and one of the
girls really makes Mam smile with all her little jokes. They are all a fab team, and I feel they do care about how Mam is, and I couldn't ask for more.

Reply from Fran Donno, Customer Service Adviser at Ridley Park Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after, and we are so pleased to hear that your Mum has a smile on her face. We hope Ridley Park care home did everything possible to make the transition as easy as possible. Hopefully, you will go away from this feeling like your loved one received the best possible care.


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Overall Experience  Overall Experience 4.0 out of 5

My mother was admitted to Ridley Park Care Home in January 2023. After visiting several care homes in the area, I was very pleased to be offered a place for my mother. Ridley Park has got to be the best care home in the area, with a very good reputation. I know that my mother is well cared for in all
respects, including her health and wellbeing. However, she does tell me that sometimes the food offered is not the best quality, which she has mentioned to the staff.

Reply from David Mclean, Customer Service Adviser at Ridley Park Care Home

Thank you for taking the time to leave your kind review. We are very happy to hear you can feel at ease with your mother in our care. In regards to the food offered, we will discuss your feedback with the home’s manager to help them continually improve their service. Please let us know if there is anything we can do to make your mother's stay as comfortable as possible.


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Current Review Score: 9.7 (9.699)

Overview of Review Score

The Review Score of 9.7 (9.699) out of 10 for Ridley Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.699 for Ridley Park Care Home is calculated as follows: ( (180 Excellents x 5) + (63 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 249 Ratings = 4.699

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ridley Park Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Aug 2023

Overall
Good

  • Caring

    Outstanding
  • Effective

    Good
  • Responsive

    Outstanding
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 26 Feb 2025

We provide nursing, residential and residential dementia care for short and long stays. Please call us to find out latest availability.


Awards / Recognitions (7)

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Meet the Team (0)

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Frequently Asked Questions about Ridley Park Care Home

What types of Care is Ridley Park Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ridley Park Care Home provide?

Own GP if required is an additional type of care provided.

How many Rooms does Ridley Park Care Home have?

There are 59 Single Rooms.

What are the Facilities & Services at Ridley Park Care Home?

Own Furniture if required, Near Public Transport, Lift, Wheelchair Access, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ridley Park Care Home to the centre of Blyth?

0.3 mile(s) as the crow flies, distance by road may be significantly further.