Ridley Park Care Home

Forster Street, Off Plessey Road, Blyth NE24 3BG
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9.7 86 Reviews
  • Ridley Park Care Home, Blyth
Ridley Park is a purpose-built care home, ideal for residential and nursing care needs, welcoming both short and long term stays. The home also provides residential dementia care.

There are so many places to relax. Residents can have their nails or hair done before taking a twirl in the ballroom. They can enjoy a coffee in the café or a drink in the bar, and then see a film in the home's cinema. And their reminiscence room helps recapture old memories. The wrap-around garden has patios for enjoying the fresh sea air. There’s a greenhouse for growing produce and raised beds.

All bedrooms have ensuite facilities, and for those requiring a larger living space, premier rooms with their own garden and front door are also available.

A range of tasty home-cooked meals are freshly prepared by the homes own chef who takes into account individual nutritional requirements. Residents may dine in the pleasant dining room or in the privacy of their own room if preferred.

At Ridley Park, a busy programme of activities is available, while hobbies and interests are encouraged to promote an independent, healthy and active lifestyle.

Care Provided by Ridley Park Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 59 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Lindsay Donoghue (Home Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (59)
    • Single Rooms with ensuite Wet Room (59)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Ridley Park Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking
  • Plenty of parking both on-site and on the street.


Total of 86, showing 21-40
9.7

Ridley Park Care Home has a Review Score of 9.7 (9.699) out of 10, based on 21 reviews in the last 2 years. Over all time Ridley Park Care Home has 86 reviews.

Overall Experience

  • 59
  • 26
  • 1
  • 0
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Date Published

86
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9
21
65
Overall Experience  Overall Experience 5.0 out of 5

All of the staff at Ridley Park Care Home are brilliant - we had a very traumatic experience with Mum’s previous care home where she wasn’t being cared for, but the difference here is the staff have given her the care and attention she needs and physically the improvement has been amazing. Mum has gone
from hospital end of life care in December to now being up and about, walking with a frame and has a much better quality of life. The staff are patient coping with her dementia and have been so supportive of the whole family. The home is clean, rooms are decorated nicely, facilities and activities are great and Mum is so much happier here she’s got a new lease of life. Can’t thank them enough for all they have done.

Reply from David Mclean, Customer Service Adviser at Ridley Park Care Home

Thank you for your lovely review. We hope Ridley Park care home did everything possible to make the transition as easy as possible and we are very happy to hear you can feel at ease with your mum in our care. W hope all of your family feel like a part of our Ridley Park family. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.


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Overall Experience  Overall Experience 5.0 out of 5

A few months ago through choice, my husband was transferred from another care home to Ridley Park Care Home. From the beginning it felt the right place for him to be. All the staff are friendly and helpful. The qualified staff are excellent at assessing and addressing his needs and any concerns are
acted on immediately. All the staff treat him as a person, a human being. It's so lovely to see him and them laughing and joking together. It is heartbreaking for that person and family when your loved one needs to go into a care home. No words can express the relief for myself and family to see how happy and content my husband, their dad, is now. He could not be in any better place and after my visit I know I am leaving him in good hands.

Reply from Rebecca Kellegher, Customer Service Adviser at Ridley Park Care Home

Thank you for taking the time to leave us your lovely review. We are glad to have helped you and your family through such a difficult time and hopefully you feel that the transition was as smooth as possible. Please let us know if there is anything more we can do to make his stay as comfortable as possible.


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Overall Experience  Overall Experience 5.0 out of 5

My sister settled in well happy and new eating well.

Reply from Amanda Barnes, Customer Service Adviser at Ridley Park Care Home

We appreciate you taking the time to leave us your comments, It is nice to hear that your sister has settled in well with us. Please let us know if there is anything we can do to make your sister's stay as comfortable as possible.


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Overall Experience  Overall Experience 5.0 out of 5

The manager and staff have always been available to respond to our calls, enquiries, requests etc and phone calls with care, helpfulness and compassion. Covid has been a big challenge for everyone, staff have worked tirelessly to keep residents safe, doing their level best within Government guidance
to assist families and kept informed and safe arrangements for Pod/room visits. Very tough times and we thank all at Ridley for their extremely hard work and support over the last 18 months whilst my husband has been a resident.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Ridley Park Care Home

Thank you for your kind review. We really appreciate your understanding during what has been such a difficult time for everyone during the Covid pandemic.


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Overall Experience  Overall Experience 5.0 out of 5

I find the staff and management to be very helpful. The staff take good care of my mum and have a good rapport with her. The only issue I find is the number of agency workers that are required as my mum has to get used to a new person on a regular basis.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Ridley Park Care Home

Thank you for your feedback. We are glad to hear you find everyone to be helpful, I will certainly pass your comments regarding agency staff on to the manager.


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Overall Experience  Overall Experience 5.0 out of 5

Brilliant care, caring staff, can't ask for better.

Reply from Amanda Barnes, Customer Service Adviser at Ridley Park Care Home

We appreciate you taking the time to leave us your comments. It is lovely to hear that you are happy with our care.


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Overall Experience  Overall Experience 5.0 out of 5

The room is very nice and clean. The staff are all lovely. He is well looked after.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Ridley Park Care Home

We appreciate you taking the time to leave us your review. Please let us know if there is anything else we can do to make your husband's stay as comfortable as possible.


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Overall Experience  Overall Experience 4.0 out of 5

Satisfied with the care my sister receives at Ridley Park, they have been excellent at keeping COVID-19 at bay under very difficult circumstances.

Reply from Amanda Barnes, Customer Service Adviser at Ridley Park Care Home

We appreciate you taking the time to leave us your comments. We hope to continue providing your sister with the best possible care.


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Overall Experience  Overall Experience 5.0 out of 5

I found the staff very caring to both client and relatives. The cleanliness of the home is excellent. We couldn't believe how our sister settled so well.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Ridley Park Care Home

Thank you for your review. We hope the staff did everything they could to make the transition as easy as possible for you both. We hope to continue providing your sister with the best possible care.


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Overall Experience  Overall Experience 5.0 out of 5

Ridley Park is excellent. All staff work extremely hard in ensuring that residents are well cared for. They are all very attentive and helpful.

Reply from Amanda Barnes, Customer Service Adviser at Ridley Park Care Home

Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing Ridley Park for your family member's stay.


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Overall Experience  Overall Experience 5.0 out of 5

Everything at Ridley Park is 100% - would always recommend this home it is exceptional.

Reply from Amanda Barnes, Customer Service Adviser at Ridley Park Care Home

Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your wife in our care. We hope to continue providing your loved one with the best possible care.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot even begin to express my love for this care home. My grandad resided with Ridley Park from April 2020 until February 2021 where he passed away. The care that was provided was amazing, each and every staff member went above and beyond for my grandad and our family. We can’t recommend and thank
them enough, beautiful home.

Reply from Amanda Barnes, Customer Service Adviser at Ridley Park Care Home

Thank you for your lovely review. It's always lovely to hear that our staff go above and beyond. We are so sorry for your loss but hopefully you can go away from this, knowing your Grandad received the best possible care.


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Overall Experience  Overall Experience 4.0 out of 5

Ridley Park care home provides a secure and caring environment for my 97-year-old father. The staff are extremely kind and patient. The last year has been difficult for everyone however, I'm not worried as I've been confident that my father's care needs have been met.

Reply from Melanie Cope, Customer Service Adviser at Ridley Park Care Home

Thank you so much for taking your time to leave such a lovely review. We're so glad you feel Ridley Park provides a safe and caring environment for your father. We will be sure to pass your lovely words on to the team!


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Overall Experience  Overall Experience 4.0 out of 5

The staff have always been very helpful to my friend, who is profoundly deaf. They are patient and kind, and always welcome visitors and show them respect. I feel my friend, who now has no family, is safe and looked after well.

Reply from Emily Wilson, Customer Advisor on behalf of the team at Ridley Park Care Home

Thank you for sharing your kind review with us, we really appreciate your lovely feedback. We are so pleased to hear that you can feel at ease knowing your friend is in our care. Please let us know if there is anything else we can do.


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Overall Experience  Overall Experience 5.0 out of 5

During the early part of February, my 97-year-old mother was very poorly and started to refuse food and drink. There was a concern that she was heading towards end of life. Given the situation, the Ridley Park management team granted me daily access to visit my mother in her room. Each visit being proceeded
by the lateral flow Covid-19 test and the wearing of full PPE once inside the care home. The combination of superb nursing and care by all staff along with the stimulus provided by my regular presence, resulted in my mother starting to eat and drink again. Slowly, but surely, she became stronger, and her overall health is now much improved. My experience over the past month or so has further reinforced my view, consistently held over the three years that my mother has been a resident, that Ridley Park is an excellent care home.

Reply from Penelope Kudelnitzky, Customer Service Adviser at Ridley Park Care Home

Thank you for your very kind review. I am so happy to read that your mother thrived in our care home and that her health is improving. Thank you for trusting us with your loved one’s care. Please let us know if there is anything else we can do for you or your mother whilst in our home.


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Overall Experience  Overall Experience 5.0 out of 5

I wouldn't like to take the responsibility of recommending a nursing home to anybody. I do however tell everybody who asks how delighted I am with the care my Aunt receives at Ridley Park. The home is always spotless. The laundry is excellent and the staff friendly and helpful. I was so please to see
everybody again this week after visiting was allowed. I would like to thank the staff for all their hard work throughout the last year.

Reply from Penelope Kudelnitzky, Customer Service Advisor at Ridley Park Care Home

Thank you for your understanding during such a difficult time. We appreciate it is very hard not being able to see your loved one for such a long time. I am so happy that you feel your Aunt is well cared for and that you have taken the time to thank our staff at the home. Please let us know if there is anything else we can do to help.


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Overall Experience  Overall Experience 4.0 out of 5

Both my mother and father have been cared for extremely well by the friendly staff. The facilities are excellent.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Ridley Park Care Home

Thank you for taking the time to leave us a review.


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Overall Experience  Overall Experience 5.0 out of 5

As a family, including my mom, we came to the conclusion that my mom needed full-time care. From contacting the home to the present day, everyone has been helpful and very supportive. My mom is now settled and very very happy which is such a relief. I can't thank the staff enough especially at this
present time dealing with Covid.

Reply from Melanie Cope, Customer Service Adviser at Ridley Park Care Home

Thank you so much for taking the time to leave such a lovely review! We are so glad your family feel helped and supported under our care, please let us know if there is anything further we can do for you!


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Overall Experience  Overall Experience 5.0 out of 5

Ever since my Aunty moved into Ridley Park the staff within The Dunes Unit have been amazing. She has additional needs and all throughout her care they have shown her respect, dignity, and love. My Aunt is such a private and quiet lady but has built up some fabulous relationships with the staff and
they treat her like a member of their own family. I couldn't ask for anything more.

Reply from Greta Narbutaityte, Customer Adviser at Ridley Park Care Home

We are very happy to hear you are satisfied with the quality of our care.
Thank you for your kind words.


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Overall Experience  Overall Experience 4.0 out of 5

I live over 300 miles from the home so my direct experience is limited to occasional visits, however, I am in very regular remote contact and overall these indicate a well run and very caring establishment. It was most welcoming but not altogether surprising that it has performed so powerfully during
the COVID-19 crisis to date.

Reply from Greta Narbutaityte, Customer Adviser at Ridley Park Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after.


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Current Review Score: 9.7 (9.699)

Overview of Review Score

The Review Score of 9.7 (9.699) out of 10 for Ridley Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.699 for Ridley Park Care Home is calculated as follows: ( (180 Excellents x 5) + (63 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 249 Ratings = 4.699

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ridley Park Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Aug 2023

Overall
Good

  • Caring

    Outstanding
  • Effective

    Good
  • Responsive

    Outstanding
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 26 Feb 2025

We provide nursing, residential and residential dementia care for short and long stays. Please call us to find out latest availability.


Awards / Recognitions (0)

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