Ridley Park Care Home

Forster Street, Off Plessey Road, Blyth NE24 3BG
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9.7 86 Reviews
  • Ridley Park Care Home, Blyth
Ridley Park is a purpose-built care home, ideal for residential and nursing care needs, welcoming both short and long term stays. The home also provides residential dementia care.

There are so many places to relax. Residents can have their nails or hair done before taking a twirl in the ballroom. They can enjoy a coffee in the café or a drink in the bar, and then see a film in the home's cinema. And their reminiscence room helps recapture old memories. The wrap-around garden has patios for enjoying the fresh sea air. There’s a greenhouse for growing produce and raised beds.

All bedrooms have ensuite facilities, and for those requiring a larger living space, premier rooms with their own garden and front door are also available.

A range of tasty home-cooked meals are freshly prepared by the homes own chef who takes into account individual nutritional requirements. Residents may dine in the pleasant dining room or in the privacy of their own room if preferred.

At Ridley Park, a busy programme of activities is available, while hobbies and interests are encouraged to promote an independent, healthy and active lifestyle.

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Care Provided by Ridley Park Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 59 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Lindsay Donoghue (Home Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (59)
    • Single Rooms with ensuite Wet Room (59)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Ridley Park Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Plenty of parking both on-site and on the street.


Ridley Park Care Home Reviews (86)

Total of 86, showing 61-80
9.7

Ridley Park Care Home has a Review Score of 9.7 (9.699) out of 10, based on 21 reviews in the last 2 years. Over all time Ridley Park Care Home has 86 reviews.

Overall Experience

  • 59
  • 26
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Date Published

86
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9
21
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Review from Elaine C (Friend of Resident) published on 16 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful care home, excellent friendly staff.

Reply from Josephine Gaupholm, Customer Adviser at Ridley Park Care Home

Thank you for your review of Ridley Park Care Home. We are happy to hear that you have had a positive experience at the home and appreciate your comments regarding the staff. We will share your comments with the home's manager. The Bupa Customer Care Team


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Review from A M (Daughter of Resident) published on 18 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was admitted to Ridley Park care home for respite care after a nasty fall and multiple fractures.
The care was fantastic, food second to none and they couldn't do enough.
The manageress runs a tight ship and the staff are always pleasant.
The establishment is a beautiful place and is so
welcoming to all.

Reply from Gabriella Mills, Customer Advisor at Ridley Park Care Home

Thank you for your review of Ridley Park Care Home, we are pleased to hear that you have had a positive experience and that your Father was well cared for during his stay. We appreciate your comments on the staff here and will share your comments with the care home's manager. The Bupa Customer Care Services.


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Review from Susan H (Daughter of Resident) assisted by family/friend published on 25 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely fresh smelling facility. Homely, well-maintained residence. Beautiful gardens, friendly, professional staff.

Reply from Gabriella Mills, Customer Adviser at Ridley Park Care Home

Thank you for your review of Ridley Park, we are pleased to hear that you have had a positive experience when visiting the care home. Your comments will be shared with the care home manager. The Bupa Customer Care Team.


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Review from Margaret D (Relative of Resident) published on 25 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After being transferred from hospital and previous care home, family feel very confident in saying we were made extremely welcome, and form the start, felt that right from day one, my father's care would be given and panned in a way in keeping with end of life car.e At this sad time in our lives we
are happy that Dad is in a loving, caring and very pleasant environment and we wish to thank all concerned in Dad's care. Many thanks to you all.

Reply from Gabriella Mills, Customer Adviser at Ridley Park Care Home

Thank you for your review of Ridley Park care home, we are very pleased that you have been made to feel welcome. We are also pleased that your Dad is being well cared for and you are receiving support at this difficult time. We will share your comments with the care home manager, The Bupa Customer Care Team.


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Review from S R (Wife of Resident) published on 9 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is very good, staff are really caring and approachable.

Reply from Natalie Krisman, Customer Service Adviser at Ridley Park Care Home

Thank you for your review and I am glad to hear that you are happy with the support at the home.


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Review from Elaine I (Daughter of Resident) published on 13 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love Ridley Park Care Home. The only suggestion I would make and a change I would like to see, is a covered-in smoking area, due to the ages of residents and the weather, having to sit outside in the snow, rain and wind.
Thanks.

Reply from Natalie Krisman, Customer Services Administrator at Ridley Park Care Home

I'm glad to hear you love Ridley Park and thank you for sharing your feedback with us.


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Review from M B (Relative of Resident) published on 20 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ridley Park is spacious, warm and comfortable. I have found all the staff to be friendly, approachable and very caring. They are always cheerful and ready to help with any problem. I cannot praise them enough. The residents are kept mentally stimulated by all the activities that take place both inside
and out of the home. All the staff and I include the laundry and kitchen folk who tend to be forgotten, work extremely hard to make life comfortable for the residents. More staff would make life easier all round.

Reply from Jayne Duck, Customer services administrator at Ridley Park Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home.


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Review from L S (Daughter of Resident) published on 16 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I feel the care of my mother has not been up to the high standard she has previously received in recent months and this contributed to a bad fall. Some member of staff are hard working and exceptional carers, however, I feel the number of staff available on each shift is not enough and some carers seem
to be lacking in qualifications/training. On many occasions, I arrive to find her upset as teeth and spectacles missing.

Reply from Jayne Duck, Customer services administrator at Ridley Park Care Home

Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service


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Review from D M (Son of Resident) published on 8 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is treated with the utmost dignity respect and the highest level of care by all the staff within Ridley Park.
His care needs are met/exceeded on an ongoing basis. Staff are professional, caring and ensure that I am kept up to date with any relevant information. Activities have been designed
with him in mind to enable him to participate which he enjoys.

Reply from Jayne Duck, Customer services administrator at Ridley Park Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home.


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Review from G S (Son of Resident) published on 8 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Not enough relevant activities for my mother. Wrong type of encouragement used to entice my mother to attend activities.

Reply from Jayne Duck, Customer services administrator at Ridley Park Care Home

Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.


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Review from A M (Wife of Resident) published on 8 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I consider Ridley Park Care Home to be clean, very caring staff to residents and family. They keep the residents happy with lots of fun and smiley faces. Do well in their jobs and attend to everything as soon as asked. Ridley Park is a very homely place, where everyone is very welcome.

Reply from Jayne Duck, Customer services administrator at Ridley Park Care Home

Thank you for your review and kind words. It is the little things like a smile that makes all the difference.


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Review from S D (Resident) assisted by family/friend published on 8 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleasant. Staff are wonderful. Care and service first class.

Reply from Jayne Duck, Customer services administrator at Ridley Park Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and staff.


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Review from Hilary Q (Daughter of Resident) published on 20 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was a resident at Ridley Park from January 2016 until December 2017. The first few weeks were initially difficult for mum and her family adjusting to a new way of life. However, with the support of GP, social services and more importantly the staff, we all got there.
Shortly afterwards Ridley Park
was taken on by Bupa and since then, along with a change in management, standards have improved enormously. Mum died in December 2017 peacefully with all her family around her the staff were amazing, right to the end. Thank you.

Reply from Jayne Duck, Customer Services Administrator at Ridley Park Care Home

So sorry to hear of your loss, Please accept our condolences. Thank you for your review and kind words. I hope that when you look back it gives you comfort knowing that your mum was safe and well cared for while she was in our care.


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Review from S D (Daughter of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at the care home demonstrated the greatest care and compassion during the passing of my mother. All staff involved demonstrated the highest level of professionalism during the very difficult period, showing respect and providing great dignity to my mother and all her family who were around
her during her final hours. I cannot thank all the staff involved enough.

Reply from Jayne Duck, Customer services administrator at Ridley Park Care Home

So sorry to hear of your loss, please accept our condolences. Thank you for your review and kind words about our staff. I hope that knowing that your mother was well cared for while in our care gives you some comfort.


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Review from Darrell L (Son of Resident) published on 14 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are very friendly and provide an excellent standard of care towards my mother meeting all of her care needs. They also put on excellent activities that cater for all the needs of the residents.


The staff also go above and beyond what is expected of them in caring for my mother.


Reply from Jayne Duck, Customer services administrator at Ridley Park Care Home

Thank you for your review. I'm glad to know that your mum is enjoying the activities and is so well cared for. This must put your mind at ease knowing that she will be looked after when you are not there.


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Review from Georgina N (Resident) published on 26 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved into Ridley Park, I am enjoying my life here. Staff are very kind, food is very good. Company is great and I am very happy.

Reply from Jayne Duck, Customer Services Administrator at Ridley Park Care Home

Thank you for your review. It is lovely to hear that you have settled into the home and that you are happy and making new friends.


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Review from S R (Resident) published on 26 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Pleased that all the people have accepted me as I'm not from the area.

Reply from Jayne Duck, Customer Services Administrator at Ridley Park Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.


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Review from John S (Resident) published on 19 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The food is quite good, the puddings are better!
The atmosphere is quite brilliant for me. They help in my phone calls and cash is safe.
They take me out on various outings which are very enjoyable.
All staff are friendly.

Reply from Jayne Duck, Customer Services Administrator at Ridley Park Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team


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Review from Mark S (Friend of Resident) published on 19 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited with my one year old son. All the staff and residents were lovely with him giving him juice and biscuits and playing with him. Made very welcome. The home is beautiful and very clean.

Reply from Jayne Duck, Customer Services Administrator at Ridley Park Care Home

Thank you for your review. I'm sure that your son made everyone's day and kept them amused.


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Review from Graham F (Friend of Resident) published on 19 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited my friend. The home is beautiful, staff are friendly and offered coffee and cake with resident lovely experience.

Reply from Jayne Duck, Customer Services Administrator at Ridley Park Care Home

Thank you for your review. Great to hear that you had a lovely experience while you visited your friend.


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Current Review Score: 9.7 (9.699)

Overview of Review Score

The Review Score of 9.7 (9.699) out of 10 for Ridley Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.699 for Ridley Park Care Home is calculated as follows: ( (180 Excellents x 5) + (63 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 249 Ratings = 4.699

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ridley Park Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Aug 2023

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 26 Feb 2025

We provide nursing, residential and residential dementia care for short and long stays. Please call us to find out latest availability.


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