Fairway View is absolutely the most wonderful establishment that I have ever been to.
Geana S (Friend of Resident)
It is good to see so many enjoying the provided entertainment and singing, even getting up to dance
Kathleen P (Friend of Resident)
The building is warm, cosy and welcoming, as are the rooms.
Paula (Granddaughter of Resident)
Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.
The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Fairway View are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.
Fairway View has plenty of onsite parking for visitors.
Fairway View has a Review Score of 9.8 (9.753) out of 10, based on 37 reviews in the last 2 years. Over all time Fairway View has 112 reviews.
Review from M D (Son of Resident) published on 12 March 2025
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Reply from Julie Caygill, Hospital Liaison Team Administrator at Fairway View
We'd like to extend our appreciation to you for taking the time to leave us such positive feedback. Positive feedback like this provides a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.
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Review from Darren B (Son of Resident) published on 3 February 2025
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Review from B H (Wife of Resident) published on 7 January 2025
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Reply from Clare Sheehan, Careline Advisor at Fairway View
We'd like to extend our appreciation to you for taking the time to leave us such a positive rating. Positive ratings and comments like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.
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Review from S W (Resident) published on 6 November 2024
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Reply from Clare Sheehan, Careline Advisor at Fairway View
Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are very happy with the quality of care you receive at Fairway View care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.
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Review from J D (Niece of Resident) published on 1 November 2024
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Reply from Clare Sheehan, Careline Advisor at Fairway View
Thank you for sharing such positive feedback about our home. At Fairway View, kindness is at the heart of everything we do and we are pleased to hear you are very happy with the quality of care your receives. Kind words like these are testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.
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Review from W P (Daughter of Resident) published on 25 October 2024
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Reply from Clare Sheehan, Careline Advisor at Fairway View
Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are happy with the quality of care your mum receives at Fairway View Care Home. It means so much to our colleagues when they receive this level of praise, they work tirelessly throughout the year to deliver the kindest possible care to residents and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.
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Review from J H (Daughter of Resident) published on 27 September 2024
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Reply from Clare Sheehan, Careline Advisor at Fairway View
Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are happy with the quality of care your dad receives at Fairway View care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.
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Review from J T (Son of Resident) published on 28 August 2024
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Reply from Clare Sheehan, Careline Advisor at Fairway View
We'd like to extend our appreciation to you for taking the time to leave us such a positive rating. Positive ratings and comments like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to your mum and all other residents at Fairway View. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.
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Review from Julie G (Daughter of Resident) published on 23 May 2024
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Review from A R (Respite Resident) assisted by family/friend published on 23 May 2024
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Review from D R (Husband of Resident) published on 6 May 2024
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Review from L H (Friend of Resident) published on 22 April 2024
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Review from G P (Daughter of Resident) published on 15 March 2024
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Review from Pat S (Respite Resident) published on 31 January 2024
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Review from John H (Husband of Resident) published on 31 January 2024
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Review from Helen B (Wife of Resident) published on 31 January 2024
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Review from Angela N (Daughter of Resident) published on 24 January 2024
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Review from Hannah P (Granddaughter of Resident) published on 24 January 2024
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Review from Simon W (Son of Resident) published on 10 January 2024
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The Review Score of 9.8 (9.753) out of 10 for Fairway View is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 37 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.753 for Fairway View is calculated as follows: ( (367 Excellents x 5) + (59 Goods x 4) + (5 Satisfactorys x 3) + (10 Very Poors x 1) ) ÷ 441 Ratings = 4.753
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Fairway View is based on 36 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 36 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 7 Jan 2020
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Job Title: Front of House Manager
Joined: 2016
“I really enjoy showing visitors round our beautiful home, and our residents love to meet new people.”
Alison has a customer service background and joined Fairway View as Front of House Manager in 2016. She has personal experience of a relative living in a care home and feels that she can use this to help others in a similar situation.
She is dedicated and enthusiastic about her role, and about the home, and enjoys building strong relationships with the residents and their visitors. Alison works closely with the Home Manager and Regional Activities Executive to ensure there is always something fun going on at Fairway View, why not pop in to meet everyone and join in with one of the exciting activities?
Job Title: Home Manager
Joined: 2019
Melanie is The Manager at Fairway View
Job Title: Lifestyle Manager
Joined: 2020
Heidi plans lots of exciting activities and trips for our residents.