Fairway View

Swale Close, Bulwell, Nottingham NG6 9LZ
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9.8 112 Reviews
  • Fairway View, Nottingham
Fairway View offers high-quality residential care in Nottingham.

Staff work hard to make a real difference to residents' lives. They provide care that is tailored to the individual and their needs.

The bedrooms are ensuite and come with fitted furniture, a mini fridge, flat screen TV, WiFi and a telephone point. The home offers permanent residential care as well as respite care and the fees are all inclusive.

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Care Provided by Fairway View

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Melanie Hayes (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (41)
    • Single Rooms with ensuite Wet Room (41)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016

Funding & Fees Guide for Fairway View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,456

  • Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.
  • (these prices are only a guideline, please contact Fairway View to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Fairway View are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.


  • Parking

  • Fairway View has plenty of onsite parking for visitors.


Fairway View Reviews (112)

Total of 112, showing 41-60
9.8

Fairway View has a Review Score of 9.8 (9.753) out of 10, based on 37 reviews in the last 2 years. Over all time Fairway View has 112 reviews.

Overall Experience

  • 92
  • 18
  • 1
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Date Published

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Review from Lyndsay C (Daughter of Resident) published on 22 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, caring and comfortable environment. Cannot fault the staff, their number one priority is the welfare, comfort and safety of the residents.
My mother has been a resident here for the past 18 months and as a family, we are really happy with the high level of care she receives.

Reply from Charlotte Jackson, Customer Care Administrator at Fairway View

Thank you for taking the time to write a review, it's lovely to hear that your mother is being treated so well and that you're happy with the care she receives. Our residents are at the heart of everything we do and we are pleased that it comes across! Thanks again.


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Review from Chris M (Daughter-in-law of Resident) published on 28 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been here for a month now and is settling in very well. The home is always clean, the staff are excellent, and we are confident that she is happy. She is extremely well cared for. We would like to thank all the staff for the love and care they share with the residents.

Reply from Terri Kidd, PR Executive at Fairway View

Thank you so much for leaving this kind review for Fairway View. We’re so pleased that your mum has settled and is happy in the home. We’ll be sure to pass on your message to the team.


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Review from M P (Friend of Resident) published on 14 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When visiting my friend, who is a resident of Fairway View, I am very impressed by the professionalism and dedication of the staff at all levels. There is an atmosphere of welcome and openness, which also influences the resident in their attitude to visitors. This I feel is helped by the large open
lounge and dining areas.
I experience some of the activities arranged for the residents, which were excellent.
I feel strongly that all of this has helped my friend to settle in very quickly.

Reply from Charlotte Jackson, Customer Care Administrator at Fairway View

It's lovely to read such a great review for the team at Fairway View; thank you. We're so proud of the team in the home, who always go above and beyond for our residents and their loved ones - we're so glad their dedication shone through during your visit. Please feel welcome to visit any time; our doors are always open. Thanks again!


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Review from E M (Daughter of Resident) published on 13 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Fairway View's staff couldn't have been more welcoming and attentive, both to my mother and to her family visiting and bringing her for a respite admission. The only problems were lost clothes and hearing aids, which must be a constant problem in any care home. The garden was a particularly lovely resource,
well kept and interesting (not always the case with other homes I have visited).

Reply from Terri Kidd, PR Executive at Fairway View

It’s great to hear such lovely feedback for our team at Fairway View, thank you! We’re so glad that your mother and your family are enjoying the beautiful gardens in the home. Please be assured that we take all feedback seriously, and should you wish to discuss your concerns, our Home Manager would be happy to arrange a meeting with you. Thanks again!


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Review from Bernie S (Daughter of Resident) published on 11 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely amazing staff. 10 out of 10 to them all.

Reply from Terri Kidd, PR Executive at Fairway View

Thank you for your review. We really appreciate you taking the time to leave such great feedback for our team at Fairway View.


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Review from Peter S (Son of Resident) published on 11 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent. I've seen my mum struggle in the past with accommodation, due to her physical health and also due to dementia she suffers from. Fairway View is in my view a prayer that's been answered. Mum is really the happiest I've seen and is so content and settled. I'm always pleased when I see mum here.
The staff are so courteous and respond amazingly. I feel so lucky to have mum here.

Reply from Terri Kidd, PR Executive at Fairway View

Thank you for leaving these kind words for our care team at Fairway View. We’re extremely proud of our care team at the home, and all they do for our residents, so it’s great to hear that your mum is happy, content and settled. We hope you and your family feel welcome to visit anytime. We’ll be sure to pass on your message to the team.


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Review from Christine P (Friend of Resident) published on 24 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First visit and made to feel welcome.
All staff friendly and explained what to do.
Homeley feel and smelt fresh and clean.
Residents appeared well-kempt and looked after.

Reply from Terri Kidd, PR Executive at Fairway View

Thank you for leaving this kind feedback. We're extremely proud of our care team at Fairway View, so it's great to hear you felt welcome at the home. We'll be sure to pass along your message.


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Review from Hilary H (Friend of Resident) published on 27 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On every visit, I have had a very pleasant experience. The home is extremely clean and has no odour. All residents are very happy and the entertainment and facilities are all excellent, so I am told by the person I visit.

Reply from Terri Kidd, PR Executive at Fairway View

Thank you so much for leaving your review, we really appreciate such positive feedback and it is great to hear you are enjoying your visits to our home. Our staff at Fairway View believe maintaining an active lifestyle is essential to the wellbeing of our residents, so we’re glad to hear your friend is pleased with our entertainment and facilities. Thank you.


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Review from S B (Granddaughter of Resident) published on 24 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding care and support for me in making the best choices around care. It really feels like 'home'.

Reply from Terri Kidd, PR Executive at Fairway View

Thank you for leaving this kind review, we really appreciate you taking the time to leave such positive feedback for our dedicated staff at Fairway View.


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Review from C D (Daughter of Resident) published on 9 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I went to visit as my dad needs permanent care. My immediate impression was the staff were kind and friendly. They showed empathy and I knew instantly that they would have my dad's best interests at heart. The home is clean and inviting.

Reply from Rebekah Steward, Customer Care Team at Fairway View

Thank you for sharing your experience of Fairway View. We are very proud of our dedicated team and it is wonderful to hear of the warm welcome you received. I will be sure to pass on your kind words to the team at Fairway View.


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Review from N C (Wife of Resident) published on 2 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been in respite care at Fairway View for a few weeks and I have nothing but praise for the management and staff at this home who have done their best to care for him despite his health problems and the difficult Covid conditions they have had to deal with. Many thanks.

Reply from Rebekah Steward, Customer Care Team at Fairway View

Thank you for sharing your experience of Fairway View. We are extremely proud of our dedicated staff team at Fairway View and I will be sure to pass on your kind words.


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Review from Catherine M (Daughter of Resident) published on 3 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Fairway View since October 2021 and has settled in well. The staff are very lovely and caring. I would recommend Fairway View to another who is looking for a place. It is a lovely clean place to be.

Reply from Rebekah Steward, Customer Care Team at Fairway View

On behalf of all of us here at Fairway View, I would like to thank you for sharing your experience. It's lovely to hear how well your Dad has settled in to life at Fairway View and how attentive and supportive the care team have been. We are very proud of our dedicated staff team and I will be sure to pass on your kind words.


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Review from Phil S (Son of Resident) published on 15 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Dad was a resident at Fairway View from June 2020 to November 2021, recently moving on to another home in a different area. In writing this review, I'd mainly pay a huge and sincere tribute to the front line care staff and activities coordinators who very clearly held Dad close to their hearts and
cared for him. This was truly care from the heart and not just simply care in the sense of his daily needs. Unfortunately, the wretched Covid19 prevented us from spending any time with Dad in the home beyond the prescribed visiting area, but Fairway Views social media page consistently gave us an insight into how he was spending his days. He obviously ate like a king and enjoyed various forms of activities, including some fabulous outside entertainment. There's no doubt that despite the deterioration in his mixed dementia, he was engaged and happy. For the care that Dad was given, I'd have absolutely no hesitation in recommending Fairway View. My frustration at the pace of reacting to C-19 developments is now long forgotten.

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Review from Janet F (Niece of Resident) published on 27 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 92-year-old aunt has been living at Fairway View since the end of January this year. My aunt was looking for company and TLC after the restrictions of living at home on her own due to Covid. She soon settled in with the care and support of the staff. She tells me often how kind, patient and caring
the staff all are. How the food is delicious and plentiful and that there is always something planned to keep residents entertained, even with restrictions.
We are very fortunate to have found Fairway View they truly are outstanding.

Reply from Rebecca Selkirk, PR Executive at Fairway View

Thank you so much for your review of Fairway View. We are so pleased to hear that your Aunt's move has been a positive experience for you all. We are very proud of our staff team, many of whom have been with us since our home opened, and we see lots of examples of them going above and beyond for their residents. Thank you again for the kind words which I shall be sure to pass on.


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Review from Elisabeth M (Daughter of Resident) published on 18 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely Mum had been a resident of Fairway View for more than 5 years. During that time she was lovingly cared for by the staff, who had a great rapport with her and looked after her the way she would have wanted. At the end of March, she suffered a stroke and was cared for until the end of her life
in April. The care she (and I) received was wonderful and she died peacefully and beautifully cared for. The staff also cared for me during what was a very difficult time and I will always be grateful for making her final days a good memory for me. She was always happy in Fairway View and the staff became like family, particularly during the Covid lockdown when we were unable to visit. I shall miss all the staff and residents because Fairway View is such a lovely place to be. It is always spotlessly clean and smells lovely and the staff do so much to give the residents enjoyment and fun. Thank you to everyone at Fairway View for all your kindness over the years.

Reply from Rebecca Selkirk, PR Executive at Fairway View

Thank you for kindly taking the time to write a review of Fairway View and for the lovely way you have described our home. We would like to offer our deepest condolences to you and your family at what must be a very difficult time. We would like to ensure you and your family always feel welcome to come back and join us for a cup of tea. We appreciate your kind words and will make sure your comments are passed on to the whole staff team.


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Review from Carolyn E (Daughter of Resident) published on 22 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad moved into the care home in January 2020. We were impressed by the cleanliness and decor of the home, the size and quality of the individual bedrooms. Dad was made to feel welcome straight away and settled in very quickly, comparing it to a top hotel. Dad has thrived by being in the company of the
lovely staff and other residents, and through the regular activities provided. He is very happy and extremely well-fed and cared for. The staff are special people who show dad kindness and respect. We know he is in the very best of hands, and are extremely grateful for the peace of mind this brings us.

Reply from Rebecca Selkirk, PR Executive at Fairway View

Thank you for kindly taking the time to write a review and for the lovely way you have described our home. We pride ourselves in making a real difference in the lives of our residents and creating a great place to live and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed to the whole team.


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Review from Debbie C (Daughter of Resident) published on 22 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Fairway View for about a year, and in that time, I have found the staff to be caring, kind and dedicated. Nothing is too much trouble, and the staff work together to form a very strong team. I have no hesitation in recommending this home.

Reply from Rebecca Selkirk, PR Executive at Fairway View

Thank you so much for reviewing our home. We appreciate your kind words and will make sure your comments are passed on to the whole staff team.


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Review from J T (Son of Resident) published on 17 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very well presented. Staff helpful. Father well looked after.

Reply from Rebecca Selkirk, PR Executive at Fairway View

Thank you so much for reviewing our Fairway View home. We appreciate your kind words and will make sure your comments are passed on to the whole staff team.


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Review from Virginia B (Daughter-in-law of Resident) published on 18 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to everyone for looking after my relative so well.
We have just come back from a drive-through visit - she was inside Fairway View, we stayed outside and spoke to her. She had had her nails done and looked very smart. She told us that she had enjoyed our visit.
At difficult times like
this, it’s nice to know that she is happy, settled and well. Thank you all again, especially two members of staff who always are so helpful and happy.

Reply from Rebecca Selkirk, PR Executive at Fairway View

Thank you for kindly taking the time to write a review of Fairway View and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receive your message.


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Review from Ron S (Son of Resident) published on 27 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved mum here from another care home. From the first hours, we were impressed by the care which was given efficiently but also crucially and sensitivity. There are systems in place to ensure the best possible physical care which as a retired senior NHS manager I find reassuring. However, most importantly
mum is demonstrably treated as a "person". There are no reservations about care here. Excellent home.

Reply from Rebecca Selkirk, PR Executive at Fairway View

Thank you for kindly taking the time to write a review of Fairway View and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receive your message.


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Current Review Score: 9.8 (9.753)

Overview of Review Score

The Review Score of 9.8 (9.753) out of 10 for Fairway View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.753 for Fairway View is calculated as follows: ( (367 Excellents x 5) + (59 Goods x 4) + (5 Satisfactorys x 3) + (10 Very Poors x 1) ) ÷ 441 Ratings = 4.753

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Fairway View is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Jan 2020

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (3)

Alison

Alison Fry

Job Title: Front of House Manager

Joined: 2016

“I really enjoy showing visitors round our beautiful home, and our residents love to meet new people.”


Alison has a customer service background and joined Fairway View as Front of House Manager in 2016. She has personal experience of a relative living in a care home and feels that she can use this to help others in a similar situation.


She is dedicated and enthusiastic about her role, and about the home, and enjoys building strong relationships with the residents and their visitors. Alison works closely with the Home Manager and Regional Activities Executive to ensure there is always something fun going on at Fairway View, why not pop in to meet everyone and join in with one of the exciting activities?


Melanie

Melanie Hayes

Job Title: Home Manager

Joined: 2019

Melanie is The Manager at Fairway View


Heidi

Heidi Duffy

Job Title: Lifestyle Manager

Joined: 2020

Heidi plans lots of exciting activities and trips for our residents.