Fairway View

Swale Close, Bulwell, Nottingham NG6 9LZ
Submit a Review
9.8 112 Reviews
  • Fairway View, Nottingham
Fairway View offers high-quality residential care in Nottingham.

Staff work hard to make a real difference to residents' lives. They provide care that is tailored to the individual and their needs.

The bedrooms are ensuite and come with fitted furniture, a mini fridge, flat screen TV, WiFi and a telephone point. The home offers permanent residential care as well as respite care and the fees are all inclusive.

Show Fairway View on the Map

Care Provided by Fairway View

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Melanie Hayes (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (41)
    • Single Rooms with ensuite Wet Room (41)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016

Funding & Fees Guide for Fairway View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,456

  • Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.
  • (these prices are only a guideline, please contact Fairway View to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Fairway View are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.


  • Parking

  • Fairway View has plenty of onsite parking for visitors.


Fairway View Reviews (112)

Total of 112, showing 61-80
9.8

Fairway View has a Review Score of 9.8 (9.753) out of 10, based on 37 reviews in the last 2 years. Over all time Fairway View has 112 reviews.

Overall Experience

  • 92
  • 18
  • 1
  • 0
  • 1

Date Published

112
7
12
37
75

Review from A B (Niece of Resident) published on 17 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fabulous care home. Very friendly staff and very happy residents. Our auntie has settled in beautifully, she continues to gain weight because she enjoys the lovely food, especially the puddings. In our view - one of the best care homes in the area; can highly recommend, always a happy atmosphere.

Reply from Rebecca Selkirk, PR Executive at Fairway View

Thank you for kindly taking the time to write a review of and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed to the whole team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G W (Daughter of Resident) published on 17 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Fairway View for about five years now. The care she has received from day one has been excellent. The last two years she has been bedridden due to ill health. All the staff at the care home look after her so well. When I leave after a visit to see her, I know I don't have to worry
about her. I can't praise the staff enough.

Reply from Rebecca Selkirk, PR Executive at Fairway View

Thank you for taking the time to write this lovely review. We are so pleased you are happy with the quality of the care your mother receives at Fairway View. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receive your message.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Annette M (Daughter of Resident) published on 3 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Fairway View are very helpful, friendly and caring. We recently had Mum's birthday party and the staff were very helpful with holding the party at the home. We felt welcome and photographs of the event were also provided afterwards.
Thank you.

Reply from Samantha Blair, Customer Care Advisor at Fairway View

Thank you so much for taking the time to review our home. How lovely to hear of your family celebration at Fairway View - we are sure there will be many more events that create lasting memories for your family. Your comments will mean a lot to our staff team and we will be sure to share them. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lynn L (Daughter of Resident) published on 28 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fairway View is an outstanding care home. Staff are very helpful. Residents are very well looked after, residents look busy with activities. My father joined Fairway View early September and it was the hardest thing I ever had to do. Two months on my dad looks well, is eating very well and has gained
three and a half kilos in weight.

Reply from Samantha Blair, Customer Care Advisor at Fairway View

Thank you for your kind review of Fairway View and the lovely way you have described our home. We really do pride ourselves on creating a community within our homes with an abundance of social activities and I am so pleased to hear that this is what you have found at Fairway View. It is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed to the whole team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J C (Friend of Resident) published on 10 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting for just a few weeks but I love the place because the staff are so friendly and helpful whenever you need it. They always find time for you no matter how busy they are.

Reply from Samantha Blair, Customer Care Advisor at Fairway View

Thank you so much for your kind words regarding our home and staff. Feedback is extremely important to us, and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed to the whole team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J C (Daughter of Resident) published on 13 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care, clean home, good activities, lovely staff.

Reply from Samantha Blair, Customer Care Advisor at Fairway View

Thank you so much for your lovely review about Fairway View. The staff team will be delighted to hear your positive feedback which I shall be sure to pass on.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K B (Son of Resident) published on 10 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Well organised, well run, well maintained and well managed, with caring polite, interested, concerned and thoughtful staff.

Reply from Samantha Blair, Customer Care Advisor at Fairway View

Thank you so much for your kind words regarding our home and staff. Feedback is extremely important to us and we really appreciate you taking the time to share your experience with us. We will be sure to pass your comments onto the whole staff team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S L (Daughter of Resident) published on 23 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fairway View Care Home is the best I have seen, very welcoming. Staff are very friendly, nice lounge/dining area, good choice of meals, very clean, doesn't have a smell. Wide passageways to bedrooms. Bedrooms are a very good size with fitted wardrobe, dressing table, chest of drawers, TV and fridge.
There is a good size bathroom with shower. They have activities twice a day if they want to join in. Good outdoor area. Guests are allowed to stay and have a meal with their relatives (must book before you arrive). The hairdresser comes every week, this is included in the price.

Reply from Samantha Blair, Customer Care Advisor at Fairway View

Thank you so much for your kind words regarding our home and staff. Feedback is extremely important to us and we really appreciate you taking the time to share your experience with us. We understand that moving can be a worrying time and we are sure that your review will go some way to help other families in a similar position. Thank you again, we will be sure to pass your kind words to our whole staff team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tony B (Son of Resident) published on 23 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall a really caring, friendly environment. Pleasant surrounding and helpful staff! Gold star.

Reply from Samantha Blair, Customer Care Advisor at Fairway View

Thank you so much for taking the time to review our home. Feedback is extremely important to us and we will ensure that your kind words are shared with the whole staff team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J T (Daughter of Resident) published on 23 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely place, rooms nice and clean. Food good. Staff all nice. Would bring mum here again.

Reply from Samantha Blair, Customer Care Advisor at Fairway View

Thank you for taking the time to review our home. We are so pleased that Mum enjoyed her stay and that you would be happy for your Mum to return to Fairway View. Your kind words mean a lot to us and we will be sure to pass them to the whole staff team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brigitte H (Daughter of Resident) published on 25 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fairway View care home is excellent compared to other homes I've visited. The surroundings and decor are very clean and tidy, the home is well looked after, big windows upstairs give it a very airy feeling, meals are good and the choice is varied, tea served during the day with biscuits and cake, you
can even make yourself a cup of tea. They have activities daily and trips out for residents. The management and staff are lovely, nothing is too much trouble, any problem the staff will sort it out and report back to you as soon as possible. Thank you so much for the care you give mum.

Reply from Samantha Blair, Customer Care Advisor at Fairway View

Thank you for your kind review of Fairway View and the lovely way you have described our home. We really do pride ourselves on creating a community within our homes with an abundance of social activities and I am so pleased to hear that this is what you have found at Fairway View. The staff team will be delighted to hear your kind words which I shall be sure to pass on.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Geana S (Friend of Resident) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fairway View is absolutely the most wonderful establishment that I have ever been to.

Reply from Samantha Blair, Customer Care Advisor at Fairway View

Thank you so much for your review of Fairway View. Feedback is extremely important to us and we really appreciate you taking the time to share your experience with us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David W (Son of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are very friendly. Excellent overall.

Reply from Samantha Blair, Customer Care Advisor at Fairway View

Thank you for taking the time to review Fairway View.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kathleen P (Friend of Resident) published on 28 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend of more than 60 years became a resident at Fairway View just after Christmas 2017. Since then, I have visited her every week. I have been very impressed with the friendly, helpful, thoughtful staff and the variety of weekly activities. My friend has dementia so conversation can be limited
and sometimes very confused, but she is mobile and likes to be active. She has always been very good at flower arranging which is encouraged by the staff and she is given opportunities to do this. She has always been good with young children and recently has been taken, with others, to a local nursery. According to the staff, my friend is a star at reading to and with the children and both enjoy it. I have joined in some of the exercise sessions and the monthly Holy Communication, both of which she enjoys, especially the hymn singing. Staff encourage each resident to do and enjoy as much as possible within their limits. It is good to see so many enjoying the provided entertainment and singing, even getting up to dance. Given her mental impairment, my friend could not be in a better place for her physical, spiritual and leisure needs.

Reply from Samantha Blair, Customer Care Advisor at Fairway View

It is great to hear your positive feedback. All the staff team agree that it is an honour to have your friend living here at Fairway View as she is a lovely, caring lady who always goes out of her way to help others. We have lots of positive comments about your friend’s beautiful flower arrangements and we know how much she enjoys creating them. Thank you very much for taking the time to review our home as feedback is extremely important to us and we will be sure to pass your comments onto the whole staff team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie C (Goddaughter of Resident) published on 24 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative (Godmother) has lived at Fairway View for nearly a year and is very settled which is entirely due to the care she receives. The staff treat all the residents with such kindness and humour and frequently take the time (difficult at times) just to be with them and chat.
The welcome, we as
family and friends get is lovely and has made what could have been a very difficult time a positive experience. Thank you.

Reply from Samantha Blair, Customer Care Advisor at Fairway View

Thank you so much for your kind words about our home and the Fairway View team. Feedback is extremely important to us and it is lovely to hear how well your Godmother has settled. We shall be sure to pass on your comments to the whole team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pam S (Daughter of Resident) published on 5 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's fear of leaving home was soon put at rest on meeting the staff at Fairway View. She loved every day of her ten days. She talks about her pampering day with a big smile and having her hair washed, thoroughly enjoyed her bath as opposed to a shower. Her fear of falling out of a single bed rapidly
disappeared because a bed rail was provided and she was overall happy with everything else.

Reply from Kristyna Hunt, Communications Executive at Fairway View

Thank you so much for your kind words about Fairway View. Our staff work hard to make a real difference for our residents, so they will be so pleased to hear that they were able to make your mum's stay comfortable and enjoyable and that her fears were put to rest. How wonderful that she took part in the pamper day and remembers it fondly, and that she was able to take advantage of the bathing facilities. We will ensure that your comments are passed to everyone at Fairway View.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D K (Son of Resident) published on 9 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care home with wonderful, kind, caring staff. The home is modern and comfortable with excellent facilities. Both my mum and myself are very happy with the care she receives at Fairway View.

Reply from Kristyna Hunt, Communications Executive at Fairway View

Thank you for taking the time to review our home. Feedback is extremely important to us and we are pleased that your mum is happy living at Fairway View. I will ensure that your kind comments are passed on to the whole staff team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stelle M (Sister of Resident) published on 9 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always found the home lovely and pleasant. All staff are lovely and caring. The home is beautiful and well maintained. My sister is very happy living at Fairway View.

Reply from Kristyna Hunt, Communications Executive at Fairway View

Thank you for your kind review of our home, we are so pleased that your sister is happy living at Fairway View. Feedback is extremely important to us and I will be sure to pass your comments to the whole staff team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carol P (Wife of Resident) published on 18 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The management team and staff treated my husband with respect and dignity and love from the moment he joined Fairway View.
The room was kept clean and tidy at all times and the food was very good.
I joined my husband for Sunday Lunch during his time there and it was delicious.
Each and every member
of staff also treated me with respect during what was a very difficult time, they were all very kind and extremely helpful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paula (Granddaughter of Resident) published on 15 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother had dementia and was loved and cared for at this delightful home. I use the word home very carefully as that is what it was. We searched for the right place for my grandmother and struck lucky with Fairway View. The building is warm, cosy and welcoming, as are the rooms. Care is genuine,
kind and compassionate. The food is all home cooked, plentiful, varied and of a good quality. Likes and dislikes are noticed and catered for. Even the kitchen staff join in celebrations and know the residents personally. Visitors are welcomed and are frequent because of this. Fairview is a God send and I would highly recommend it for your loved ones. This is what care should look like!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.753)

Overview of Review Score

The Review Score of 9.8 (9.753) out of 10 for Fairway View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.753 for Fairway View is calculated as follows: ( (367 Excellents x 5) + (59 Goods x 4) + (5 Satisfactorys x 3) + (10 Very Poors x 1) ) ÷ 441 Ratings = 4.753

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Fairway View is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Jan 2020

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (3)

Alison

Alison Fry

Job Title: Front of House Manager

Joined: 2016

“I really enjoy showing visitors round our beautiful home, and our residents love to meet new people.”


Alison has a customer service background and joined Fairway View as Front of House Manager in 2016. She has personal experience of a relative living in a care home and feels that she can use this to help others in a similar situation.


She is dedicated and enthusiastic about her role, and about the home, and enjoys building strong relationships with the residents and their visitors. Alison works closely with the Home Manager and Regional Activities Executive to ensure there is always something fun going on at Fairway View, why not pop in to meet everyone and join in with one of the exciting activities?


Melanie

Melanie Hayes

Job Title: Home Manager

Joined: 2019

Melanie is The Manager at Fairway View


Heidi

Heidi Duffy

Job Title: Lifestyle Manager

Joined: 2020

Heidi plans lots of exciting activities and trips for our residents.