Fairway View

Swale Close, Bulwell, Nottingham NG6 9LZ
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9.8 112 Reviews
  • Fairway View, Nottingham
Fairway View offers high-quality residential care in Nottingham.

Staff work hard to make a real difference to residents' lives. They provide care that is tailored to the individual and their needs.

The bedrooms are ensuite and come with fitted furniture, a mini fridge, flat screen TV, WiFi and a telephone point. The home offers permanent residential care as well as respite care and the fees are all inclusive.

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Care Provided by Fairway View

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Melanie Hayes (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (41)
    • Single Rooms with ensuite Wet Room (41)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016

Funding & Fees Guide for Fairway View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,456

  • Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.
  • (these prices are only a guideline, please contact Fairway View to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Fairway View are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.


  • Parking

  • Fairway View has plenty of onsite parking for visitors.


Fairway View Reviews (112)

Total of 112, showing 81-100
9.8

Fairway View has a Review Score of 9.8 (9.753) out of 10, based on 37 reviews in the last 2 years. Over all time Fairway View has 112 reviews.

Overall Experience

  • 92
  • 18
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Date Published

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Review from Vivien M (Daughter-in-law of Resident) published on 31 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very welcoming and friendly, they look after our dad very well, he is treated with love and dignity by all the staff and I feel if we can speak to anyone about dad and they will be very helpful and reassuring. We know if anything is wrong with dad they would call medical help without delay
as they have in the past. We are very pleased that dad is able to be in Fairway View.

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Review from Shirley T (Daughter of Resident) published on 14 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to say that I am so pleased with all the staff that care for all the ladies and gentleman in my mum's care home.

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Review from J B (Granddaughter of Resident) published on 11 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are always extremely welcoming and take the time to get to know residents and their familiesand always seem interested in the resident's history.


Have some great activity days for everyone to get involved in and my grandma always seems happy and settled.


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Review from Ken W (Son of Resident) published on 23 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the staff from management to carers to be excellent. Their dedication to their work and looking after all the residents to be very good. The staff patience is amazing.

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Review from Douglas S (Son of Resident) published on 22 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find all staff to be helpful in all my dealings with them. In spite of my mother being a difficult person to deal with a lot of the time, the staff are always very good in dealing with her.


I am more than happy with the care my mother receives from all staff.


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Review from Susan R (Daughter of Resident) published on 22 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Fairway View staff are all very nice, kind, helpful and respectful.

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Review from Hilary M (Daughter of Resident) published on 18 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care staff are excellent - know the residents well and treat them all with respect and with care, appropriate to their specific physical and mental health needs. The home is always clean; activities in-house and out and about are plentiful. Residents can sit out and enjoy the gardens. Food is
excellent, with individual dietary needs catered for. Staff keep family informed and are always on hand. They address any issues you may have promptly.


There is good practice in safeguarding. There is ongoing liaison with medical and social care resources within the community. The home has a relaxed and secure atmosphere.


The new manager has made a huge difference to the atmosphere within the home. Staff appear happier and more focused - which clearly benefits the residents. Several staff have said how dementia care training has helped them to better understand care needs.


It makes for one big happy family. We feel blessed that Mum is able to live at Fairway View.


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Review from G W (Son of Resident) published on 19 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff. Helpful and caring. Nothing is too much trouble.

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Review from Andrew M (Son of Resident) published on 31 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly, helpful and always keep us up to date on our father's health and any treatment if he requires it. They do many activities with the residents and keep them active and happy. The home is very clean and Dad always looks very smart, clean and tidy.
We are very pleased he
is being looked after so well, it gives me and my wife peace of mind.

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Review from N F (Daughter of Resident) published on 31 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since the new manager has taken over the home is such a happy place to live and work in.
The moral seems to be higher and the residents are receiving the best care. Staff at the home all go the extra mile to ensure residents needs are covered and all are dedicated to making sure their lives are comfortable
and happy. On behalf of my mum who has lived at Fairway View for over five years a big thank you because without the special care and love of the staff, she wouldn't be her today.

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Review from S B (Daughter of Resident) published on 22 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident of Fairway View Bulwell, since Jan 2017. She has settled down well and seems to be content there. The staff and management are approachable and caring. Any queries or issues that need solving are dealt with promptly. A monthly residents/management meeting helps to raise current
issues (I attended my first meeting in March). One of the items I asked for was a dry wipe memo board to be installed in rooms for families to communicate with the room carer which was done within the week. That way new carers could see routine requests at a glance to maintain continuity. There are activities daily, including singers which my mum as a partially sighted, hard of hearing dementia patient really enjoys. My niece and I joined my mum for a special 3-course dinner plus harpist recently which was as good as any paid restaurant! The daily food is delicious and nutritious. The rooms are bright, clean and comfortable.

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Review from J B (Daughter of Resident) published on 15 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has lived at Fairway since August last year. Since that time, she has always been well cared for. We chose Fairway because of the atmosphere and the activities on offer. These are so important to keep residents active physically and mentally. Things have improved a lot under the present
management. Activities are more regular. The care records have also improved - again so important when residents can't answer for themselves. The food is freshly cooked and appears to be well balanced. Every effort is made to make the residents feel at home. An area that staff are working on is communication. Not easy with so much shift work. As a visitor, I am always made to feel welcome.

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Review from Lisa M (Daughter of Resident) published on 4 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Since the new manager has taken over at Fairway View, the place has changed for the better, I hope this continues, the staff are all lovely and I trust them to look after my mum. Six months ago I would not have recommended this care home, but now I would without hesitation please keep up the good work.

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Review from Graeme H (Son of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This care home is a place that I would highly recommend to people in need. The staff from the receptionist to the management are friendly and understand both the residents and their families needs. The building is clean and well run by all the staff.

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Review from K C (Daughter of Resident) published on 9 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very satisfied with the level of care received over short period mum has been a resident.
Staff are very obliging. Plenty of activities if interested.
Disappointed in the administration skills at head office. Hopefully, next correspondence will have mum's correct name.

Reply from Helen Chermside, Customer Service Executive at Fairway View

Thank you for taking the time to review Fairway View. Ideal Carehomes appreciates all feedback about our homes would like to confirm that your Mother’s name has already been corrected on our Head Office records. If you would like to discuss this matter further, please feel free to contact our Customer Services team on 0113 385 3570.


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Review from Ian M (Relative of Resident) published on 19 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service, always clean and tidy. Very good spread of food when we came to scatter my wife's aunt's ashes and unveil her bench. Nothing was too much trouble for the staff.

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Review from Kim T (Daughter of Resident) published on 18 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother was very happy at Fairway View. She passed away on 15-07-16. Today we have scattered her ashes in the gardens. The day has been made extra special due to the service of the staff and all the extras provided. I would like thank everyone for looking after Mum and treating her with the greatest
of respect and dignity.

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Review from Margaret H (Sister of Resident) published on 17 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to visit my sister a few times and she was always well looked after. Her room was always nice. When we came to unveil my sister's bench we were very well looked after. The staff were helpful and the food was very nice. A very nice spread.

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Review from Steven T (Grandson of Resident) published on 17 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It has been a lovely experience for my Gran being here. She was well cared for and it was a pleasure visiting.

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Review from Kira T (Granddaughter of Resident) published on 17 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the staff and care that my Nannie received. The staff are friendly and welcoming. I can't say a bad thing about my experience.

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Current Review Score: 9.8 (9.753)

Overview of Review Score

The Review Score of 9.8 (9.753) out of 10 for Fairway View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.753 for Fairway View is calculated as follows: ( (367 Excellents x 5) + (59 Goods x 4) + (5 Satisfactorys x 3) + (10 Very Poors x 1) ) ÷ 441 Ratings = 4.753

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Fairway View is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Jan 2020

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (3)

Alison

Alison Fry

Job Title: Front of House Manager

Joined: 2016

“I really enjoy showing visitors round our beautiful home, and our residents love to meet new people.”


Alison has a customer service background and joined Fairway View as Front of House Manager in 2016. She has personal experience of a relative living in a care home and feels that she can use this to help others in a similar situation.


She is dedicated and enthusiastic about her role, and about the home, and enjoys building strong relationships with the residents and their visitors. Alison works closely with the Home Manager and Regional Activities Executive to ensure there is always something fun going on at Fairway View, why not pop in to meet everyone and join in with one of the exciting activities?


Melanie

Melanie Hayes

Job Title: Home Manager

Joined: 2019

Melanie is The Manager at Fairway View


Heidi

Heidi Duffy

Job Title: Lifestyle Manager

Joined: 2020

Heidi plans lots of exciting activities and trips for our residents.