Fairway View

Swale Close, Bulwell, Nottingham NG6 9LZ
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9.8 112 Reviews
  • Fairway View, Nottingham
Fairway View offers high-quality residential care in Nottingham.

Staff work hard to make a real difference to residents' lives. They provide care that is tailored to the individual and their needs.

The bedrooms are ensuite and come with fitted furniture, a mini fridge, flat screen TV, WiFi and a telephone point. The home offers permanent residential care as well as respite care and the fees are all inclusive.

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Care Provided by Fairway View

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Melanie Hayes (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (41)
    • Single Rooms with ensuite Wet Room (41)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016

Funding & Fees Guide for Fairway View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,456

  • Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.
  • (these prices are only a guideline, please contact Fairway View to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Fairway View are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.


  • Parking

  • Fairway View has plenty of onsite parking for visitors.


Fairway View Reviews (112)

Total of 112, showing 101-112
9.8

Fairway View has a Review Score of 9.8 (9.753) out of 10, based on 37 reviews in the last 2 years. Over all time Fairway View has 112 reviews.

Overall Experience

  • 92
  • 18
  • 1
  • 0
  • 1

Date Published

112
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37
75

Review from Jodie T (Granddaughter of Resident) published on 17 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care for my Grandma. Even provided food and drink when we returned to scatter her ashes in the garden.

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Review from Rebecca T (Granddaughter of Resident) published on 17 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant place, care of my grandmother is very good and all the staff are friendly. Would recommend.

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Review from Wayne T (Son of Resident) published on 17 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For the few years my Mum was in the care home, I must say that the care was of great quality and the staff treated Mum with respect and dignity.

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Review from Vicky G (Daughter-in-law of Resident) published on 17 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the care staff have been amazing; they care for the residents and always go that extra mile. The sing-along nights made the residents come alive. Excellent activities, extra activities at Christmas, Easter, Valentines etc. I would recommend Fairway View because the staff care.

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Review from Chloe T (Granddaughter of Resident) published on 17 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff cared very well for my grandmother and it was very heart warming knowing that she is being well cared for. The staff were excellent during the time my Nannie stayed at Fairway View. I would highly recommend this care home to anyone as it is exceptional.

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Review from Sharon N (Daughter of Resident) published on 18 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I are really happy with the care home and all the staff. We know our dad is looked after well and treated with respect and dignity. Everyone is kind, helpful and caring. There is good communication and kept up to date. Our dad is seen by various outside agencies e.g. doctor, chiropodist,
dementia specialists and optician etc. He settled in with lots of support from everyone. He loves his room and enjoys all the meals which look delicious.

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Review from Wendy B (Daughter of Resident) published on 26 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Most entertainment still upstairs, unfair on resident who likes it, she taps her feet. Staff are fantastic, cannot fault any of them. Mum has really settled well. She is really happy. My only fault is the garden area, looks very unkempt, overgrown trees. no view, need to approach the council.

Reply from Helen Chermside, Customer Service Executive at Fairway View

Thank you for taking the time to review Fairway View. Ideal Carehomes appreciates all feedback about our homes and following your review, we have been in touch with the Home Manager to discuss the points you have raised and ensure they are resolved fully. Whenever possible, the entertainment is now rotated between floors, to ensure all residents benefit. A gardener has been employed to come in twice a week to look after the gardens and the home has many exciting plans and ideas to improve the garden areas for the residents’ enjoyment. If you would like to discuss this matter further, please feel free to contact our Customer Services team on 0113 385 3570.


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Review from Brenda C (Daughter of Resident) published on 3 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Though my mother was only in for a few weeks the staff were excellent with her and very caring and when she passed away the staff were very supportive to me and couldn't have been more helpful.

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Review from E J (Niece of Resident) published on 18 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The transfer from another place went well as could humanly possible. My aunts deterioration seems to have progressed but this is in no way connected with the transfer. The family are most happy with the excellent care and love which are showered on our aunt and most grateful to the staff (first at the
other place and even more so at Fairway View) God bless you all.

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Review from L L (Daughter of Resident) published on 20 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

On the whole, care is satisfactory, however there never seems to be enough staff on duty. My mother always requires the WC when I arrive and has waited long periods before staff are available to assist her. She requires a nebuliser regularly and I always have to ask for this to be administered.
Manager
is inconsistent and never gets back when issues are raised. Laundry services are at times shocking, clothes return shrunk, discoloured or never return. There could be more activities to stimulate residents. The flood and kitchen staff are exceptional. The staff are a credit to the home. There seems to be a very high turnover of staff. The senior staff are great.

Reply from Helen Chermside, Customer Service Executive at Fairway View

Thank you for taking the time to review Fairway View. Ideal Carehomes appreciates all feedback about our homes and following your review, we have been in touch with the Home Manager to discuss the points you have raised and ensure they are resolved fully. We understand that the team at Fairway View are aware of these issues and are in direct contact with you with regards to implementing measures to prevent future reoccurrence. We apologise that your experience has not met the high standards we set for ourselves on this occasion. Ideal Carehomes has also recently employed three Regional Activities Executives who will be tasked with assisting our homes to organise a varied range of activities which we hope your mother will enjoy. If you would like to discuss this matter further, please feel free to contact our Customer Services team on 0113 385 3570.


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Review from J W (Husband of Resident) published on 10 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everything is okay, except for one thing. My husband is a very stubborn man and refuses to let the carers. I wish there was some way to get through to him as I think he doesn't manage on his own and some help would be great.

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Review from Jan F (Daughter of Resident) published on 2 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are caring and do their best, although they seem to be under pressure at times. Mornings are always a busy at times. Breakfast for some is late if they need assistant to get up and get ready.

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Current Review Score: 9.8 (9.753)

Overview of Review Score

The Review Score of 9.8 (9.753) out of 10 for Fairway View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.753 for Fairway View is calculated as follows: ( (367 Excellents x 5) + (59 Goods x 4) + (5 Satisfactorys x 3) + (10 Very Poors x 1) ) ÷ 441 Ratings = 4.753

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Fairway View is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Jan 2020

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (3)

Alison

Alison Fry

Job Title: Front of House Manager

Joined: 2016

“I really enjoy showing visitors round our beautiful home, and our residents love to meet new people.”


Alison has a customer service background and joined Fairway View as Front of House Manager in 2016. She has personal experience of a relative living in a care home and feels that she can use this to help others in a similar situation.


She is dedicated and enthusiastic about her role, and about the home, and enjoys building strong relationships with the residents and their visitors. Alison works closely with the Home Manager and Regional Activities Executive to ensure there is always something fun going on at Fairway View, why not pop in to meet everyone and join in with one of the exciting activities?


Melanie

Melanie Hayes

Job Title: Home Manager

Joined: 2019

Melanie is The Manager at Fairway View


Heidi

Heidi Duffy

Job Title: Lifestyle Manager

Joined: 2020

Heidi plans lots of exciting activities and trips for our residents.