Hurst Park Court

Longview Drive, Huyton, Liverpool L36 6DZ
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9.4 50 Reviews
  • Hurst Park Court, Liverpool
Anchor’s Hurst Park Court is located at the heart of the Huyton community outside Liverpool and continues to welcome new residents for care. The home provides friendly and comfortable residential and dementia care for up to 41 residents in single rooms, which benefit from an en suite wet room.

The dedicated care team takes the time to get to know the individual and works with them and their loved ones to create detailed care plans to ensure their care needs are continually met.

Priding themselves on their dementia care and training, team members work hard to get to know customers, build relationships and ensure all aspects of the service they provide are focused on individual and compassionate care.

Hurst Park Court is part of Anchor, which is England’s largest not-for-profit provider of housing and care for older people.

As one of England's largest not-for-profit providers of housing and care for those over 55 years of age, Anchor continually reinvests the money it makes into its retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customer’s expectations.

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Care Provided by Hurst Park Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care

Good to Know

  • Person in charge
  • Nicola Ugurbascicek (Manager)
  • Admission Criteria
    • Please speak to Hurst Park Court directly regarding your enquiry
    • Ages 65+
  • Room Information
    • Single Rooms (41)
    • Single Rooms with ensuite Wet Room (41)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Hurst Park Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,055
    • Self-Funded Residential Dementia Care from £1,055
    • RESPITE Self-Funded Residential Care from £1,055
    • RESPITE Self-Funded Residential Dementia Care from £1,055

  • Colleagues at Hurst Park Court will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Hurst Park Court to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Visiting

  • Visitors are welcome at Hurst Park Court.


  • Parking

  • There is onsite parking, including disabled spaces.


Hurst Park Court Reviews (50)

Total of 50, showing 1-20
9.4

Hurst Park Court has a Review Score of 9.4 (9.433) out of 10, based on 12 reviews in the last 2 years. Over all time Hurst Park Court has 50 reviews.

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Review from Tommy T (Partner of Resident) published on 16 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good

Reply from Sarah Dowell, Regional Support Manager at Hurst Park Court

Thank you for taking the time to review Hurst Park Court and we're pleased you rate our care/support as very good. We're sorry to see some ratings are lower but we are always happy to discuss all aspects of our care.


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Review from Karen J (Daughter of Resident) published on 16 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased with the overall care. I had an incident which did go on for a bit which was very distressing but this has now been attended to thank goodness. Carers are very good at their job and the home is clean and tidy.

Reply from Sarah Dowell, Regional Support Manager at Hurst Park Court

Thank you for taking the time to review Hurst Park Court and we're pleased that you rate our overall experience as very good. Thank you for your kind comments regarding our team. We're glad that the matter brought to our attention is now resolved but my door is always open to discuss all aspects of care at Hurst Park Court.


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Review from J A (Daughter of Resident) published on 14 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been looked after very well. One of my mum's doctors (from the hospital) commented on how well the home is run and staff know what they're doing.
Very happy with care, mum is settled much more, she enjoys activities.

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Review from J F (Power of Attorney of Resident) published on 11 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hurst Park is a fabulous Nursing Home the staff are commendable. The home is spotless, the rooms are great and the food is enjoyable. The gardens are all clean. The atmosphere is always a happy one. Residents are so friendly, carers are always engaging.

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Review from Pat T (Niece of Resident) published on 11 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are always friendly and welcoming. I am kept up to date regarding the health of my aunt.

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Review from J H (Daughter of Resident) published on 11 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled in nicely. She says the food is good. The staff are very approachable and friendly. Some clothes have gone missing and have not been found. Mum is getting excellent care. She enjoys her days out on the first Friday of each month.

Reply from Sarah Dowell, Regional Support Manager at Hurst Park Court

Thank you for taking the time to review Hurst Park Court and we are pleased you rate our overall experience as excellent. Thank you for your kind feedback regarding our team and our menus, which I will pass on. I've passed your comments regarding clothing to our laundry team and we're always happy to discuss all aspects of day-to-day life at Hurst Park Court.


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Review from Susan F (Daughter-in-law of Resident) published on 7 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law has been a resident at Hurst Park Court for over two years now and I would highly recommend them. The home is always clean and tidy whenever we visit and my father-in-law is always clean and tidy too. He is happy there and the staff know him very well. The staff are friendly and you
can tell that they love what they do and have good relationships with the residents and their families.

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Review from Christine P (Daughter of Resident) published on 28 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum's had Alzheimer's since 2012 - it's been so tough witnessing her decline. Birthdays are a milestone that I find very tough. Arriving recently on Mum's birthday, without any planning or discussion - the team at Hurst Part Court had a homemade cake, balloons, flowers and chocolates.
It's no exaggeration
to say they got me through the day. They looked after me! When your loved one goes into Hurst Park - the team look after you too - it's a special place. Thank you.

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Review from Tracy F (Daughter of Resident) published on 14 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I/we are very happy with Mum's care. We are happy the bedrooms are locked when Mum is not there as she has some sentimental belongings in there and photographs of family which other residents may pick up and take. They are always available to unlock the bedroom when we need to go in there and Mum wants
to go in her room.

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Review from C O (Daughter of Resident) published on 14 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hurst Park is a warm and welcoming care home. The residents are treated with kindness and respect, along with their visitors. I have always been kept up to day with any medical problems and found all the staff very approachable. It's always a happy atmosphere when I visit.

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Review from Linda L (Daughter of Resident) published on 21 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad moved to Hurst Park Court last September 2022. What an excellent choice we made when looking for care to meet his needs. The care Dad receives is second to none, all the staff are very caring, friendly and supportive which has helped Dad to settle in here. He now appears to see here as his home
which is very reassuring to all his family, so thank you for all they do. Thank you.

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Review from B S (Daughter of Resident) published on 21 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are friendly and very caring. Dad has Alzheimer's and can be very confused, they are very patient and caring with him. Nothing is too much trouble for them. Lovely, friendly greeting when you go in and everyone has a smile for you.

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Review from K G (Son-in-law of Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been in the home since August 2018. Together and throughout the COVID I have nothing but praise and admiration for all the staff. They have conducted themselves in a professional manner with love and care for the residents. They go above and beyond to help and care for the residents
even though they might be tired or under pressure. The love and warmth given is second to none.

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Review from Gordon W (Son of Resident) published on 6 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum is resident in this wonderful care home. She is turning 90 this week and we wanted to celebrate with her and family and friends but we were a little concerned taking her out of her safe place as she can get a bit agitated when she has been out. So the manager asked us if we wanted to have something
done within the home. This solved a big problem. They laid on a fantastic buffet and great entertainment. The kitchen staff did a wonderful job as did all the staff involved. I would like to add a special mention to the staff member for dressing up the room and helping with Mum. The room we had opened onto the garden so we didn't cause too much disruption to the other residents. Around 30 Family and friends got to spend a precious few hours with Mum who was a little overwhelmed at first but ended up enjoying herself. I cannot thank you enough for facilitating this fantastic occasion for her family.

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Review from Debbie C (Daughter of Resident) published on 30 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We attended the Summer fancy dress party. The staff, both on duty and off duty, were great and fully interacted with all residents and visitors. They ensured that the residents without family and friends didn’t feel left out and were included in all the activities and were well catered for. It was very
well organized. The bbq and entertainment was great and there was even a bouncy castle for the children. A lot of the residents were in the garden area, singing and some dancing along to the music. A great day and a big thank you to all the staff for their efforts and ongoing excellent care.

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Review from Linda L (Daughter of Resident) published on 19 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The best decision our family made was to move dad to Hurst Park Court. The staff are amazing and friendly. You can tell they genuinely care for their residents. I would highly recommend this home for your loved ones.

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Review from Maureen J (Daughter of Resident) published on 24 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went into Hurst Park Court in june 2020, very apprehensive as had always been so independent.
Can't fault how Hurst Park Court dealt with the difficult covid times and how Mum was cared for.
I am always kept informed of any health concerns.
Hurst Park Court had a jubilee part last week, was
fantastic for family, and residents.
Would recommend Hurst Park Court 100% to any family.

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Review from E W (Granddaughter of Resident) published on 24 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Jubilee celebrations for the residents were excellent. Exceeded expectations, residents' has a great time including my Nan and our family.
Great way to get everyone together. Beautiful day, could not fault anything.

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Review from P R (Friend of Resident) published on 22 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Attended jubilee celebrations. Wonderful afternoon, attention to detail, food and drink and entertainment everyone having an amazing time. Staff so involved and attentive to those who had no visitors. With the bad press care homes are getting if you are worried about an elderly relative then visit this
one.

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Review from Maureen B (Daughter-in-law of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This review is regarding the party for the Queen's Jubilee. What a lovely day it was for all concerned. We had young children with us, who were catered for as much as the adults. The staff, both on duty and off duty, were amazing; it was well organized. Many of the residents were in the garden area,
some sitting, some dancing, and a lot of them singing to the music, all with the option to go in and sit in the lounge if it got too much. Well done to all concerned, and thank you.

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Current Review Score: 9.4 (9.433)

Overview of Review Score

The Review Score of 9.4 (9.433) out of 10 for Hurst Park Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.433 for Hurst Park Court is calculated as follows: ( (73 Excellents x 5) + (57 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 141 Ratings = 4.433

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hurst Park Court is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Aug 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 03 Mar 2025

We currently have two vacancies for care. Please contact Hurst Park Court directly for further information.


Awards / Recognitions (3)

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Meet the Team (0)

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Frequently Asked Questions about Hurst Park Court

What types of Care is Hurst Park Court registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hurst Park Court provide?

Convalescent Care is an additional type of care provided.

How many Rooms does Hurst Park Court have?

There are 41 Single Rooms.

What are the Facilities & Services at Hurst Park Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Lift, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hurst Park Court to the centre of Liverpool?

6.4 mile(s) as the crow flies, distance by road may be significantly further.