Hurst Park Court

Longview Drive, Huyton, Liverpool L36 6DZ
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9.4 50 Reviews
  • Hurst Park Court, Liverpool
Anchor’s Hurst Park Court is located at the heart of the Huyton community outside Liverpool and continues to welcome new residents for care. The home provides friendly and comfortable residential and dementia care for up to 41 residents in single rooms, which benefit from an en suite wet room.

The dedicated care team takes the time to get to know the individual and works with them and their loved ones to create detailed care plans to ensure their care needs are continually met.

Priding themselves on their dementia care and training, team members work hard to get to know customers, build relationships and ensure all aspects of the service they provide are focused on individual and compassionate care.

Hurst Park Court is part of Anchor, which is England’s largest not-for-profit provider of housing and care for older people.

As one of England's largest not-for-profit providers of housing and care for those over 55 years of age, Anchor continually reinvests the money it makes into its retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customer’s expectations.

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Care Provided by Hurst Park Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care

Good to Know

  • Person in charge
  • Nicola Ugurbascicek (Manager)
  • Admission Criteria
    • Please speak to Hurst Park Court directly regarding your enquiry
    • Ages 65+
  • Room Information
    • Single Rooms (41)
    • Single Rooms with ensuite Wet Room (41)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Hurst Park Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,055
    • Self-Funded Residential Dementia Care from £1,055
    • RESPITE Self-Funded Residential Care from £1,055
    • RESPITE Self-Funded Residential Dementia Care from £1,055

  • Colleagues at Hurst Park Court will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Hurst Park Court to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Visiting

  • Visitors are welcome at Hurst Park Court.


  • Parking

  • There is onsite parking, including disabled spaces.


Hurst Park Court Reviews (50)

Total of 50, showing 21-40
9.4

Hurst Park Court has a Review Score of 9.4 (9.433) out of 10, based on 12 reviews in the last 2 years. Over all time Hurst Park Court has 50 reviews.

Overall Experience

  • 42
  • 8
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Review from V F (Friend of Resident) published on 15 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very clean the residents are well looked after and cared for. Staff are very nice and welcome you with a nice hello and a nice smile. The staff are very helpful and will help anyone who needs help. The manager is very helpful and welcomes you with a nice smile and hello. He will help you
right away if you need help.

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Review from Clare K (Daughter of Resident) published on 26 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are super friendly and make a point of making the residents feel safe, happy and at ease. Each staff member I have come across has remembered my name, even staff members I've not met before. They obviously listen to the residents when they talk about their families. The activities they do
look so much fun. A massive well done to all the staff, including and not forgetting the office/reception staff.

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Review from Caroline G (Daughter of Resident) published on 13 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in Hurst Park Court for about 2.5 years. I trawled care homes in Merseyside before settling on here because of the feel of it, the welcome I got from the manager at the time and the standards of cleanliness. The staff always seemed happy, jolly, uplifting and wanting to make the residents
feel at home and happy. The thing that stood out was the manager saying it was the resident’s home.
Food was always hot and plentiful.
Mum was always treated well, during the pandemic it went through a terrible time and I would like to thank the staff for still keeping going despite all they went through. Mum sadly had to leave when she needed nursing care so please note this cannot accommodate that which we naively didn’t realise so she had to go to another home for her final days.
My only improvement would be that the garden is used more often as it wasn’t really used enough for residents.
The new manager was the deputy and he’s definitely maintained it well.

Reply from Christopher Wilcock, Manager at Hurst Park Court

Thank you for taking the time to review Hurst Park Court and we are pleased that you rate our overall standard as excellent. It was our pleasure to care for your mum and I will ensure that I pass your lovely feedback to our team. I note your comment regarding the use of our gardens and will look into how we can use our gardens more frequently when the weather permits.


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Review from Lilian H (Sister of Resident) published on 25 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I do not need 200 words to describe this nursing home. The staff go out of their way to help residents and visitors. The nursing home is very clean and inviting and the residents seem very happy. Overall, it is a very happy place.

Reply from Christopher Wilcock, Manager at Hurst Park Court

Thank you for taking the time to review Hurst Park Court and we are pleased that you rate our overall standard as excellent. I will ensure that our team are aware of your kind comments and lovely feedback. It’s a pleasure to care for your loved one, where we provide person-centred residential and residential dementia care.


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Review from Kenneth H (Brother-in-law of Resident) published on 25 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found the staff to be very pleasant and caring. They also make the residents feel at home. My sister-in-law appears to be very happy and content since she has been with you.

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Review from Linda A (Daughter of Resident) published on 6 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank this care home enough each and every one of them are extremely caring they take care of my mum really well and she has settled in this lovely home well. Can I say a big thank you to all it has been a tough year for all of us but well done to you all. I Love you all so much. x

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Review from Lesley F (Daughter of Resident) published on 6 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hurst Park Court is a lovely residential care home, bright, cheerful and homely. I would like to praise all the staff for their hard work and dedication, particularly during the covid-19 pandemic. They have cared for and kept my mum safe, along with many others during the past year. The staff are lovely,
caring and friendly and my mum is much happier since she moved in 2 years ago. Thank you to everyone!

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Review from John A (Husband of Resident) published on 16 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Prior to my wife needing residential help (due to dementia) I was concerned about her welfare, I need not have worried, Hurst Park Court is an outstanding establishment in all areas of care, the staff, building, facilities and activities are exceptional. There is nothing that the staff treat as unimportant
and they always treat any concerns with respect and courtesy. The buildings/accommodation are always very clean and comfortable, I particularly like some of the "facilities", the Post Office, the bus stop, postbox and the bar'. In pre covid times staff organised special dinners where relatives could attend, these included Valentines Day and Christmas Lunch - I could continue but will just say a big thank you to all staff for showing the real meaning of care.

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Review from Jacquie D (Daughter of Resident) published on 3 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just wanted to say thank you so much for a wonderful Christmas Day lunch. The food was amazing, staff were (as usual) fantastic and everybody made us very welcome. I felt like a celebrity! Mum had a wonderful day, we couldn’t have asked for more.
Can you please pass on my heartfelt thanks to everybody
involved.

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Review from Patricia F (Daughter of Resident) published on 20 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident in Hurst Court for over 12 months. It was a hard decision to put my Mum in care for all the family. I would like to thank all the staff and management for all their care. The home is a credit to the manager and all the staff. The home is spotlessly clean, every one of the
staff are smiling and happy, very caring and supportive. They helped us get through this difficult time, there is so much love and care toward the residents and families, it’s now truly my mums home, nothing is too much for the staff. I can take my grandchildren to visit my Mum and we are always made welcome. There are always activities going on, singing, dancing, painting and party’s for special occasions and days out. When I go home I have the peace of mind knowing my mum is being well looked after and cared for. Thanks again to everyone.

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Review from J G (Daughter of Resident) published on 7 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As this experience was new to me and I had the responsibility of finding a care home for my mother. I couldn't have asked to have met such lovely people who put my mind at rest.
On my arrival, the management and staff showed me around the establishment and they couldn't have helped me more to make
me welcome with their professional manner and friendliness.
Nothing is a problem to the staff and everything is met with understanding, sympathy, warmth and most importantly a smile on their faces. The home itself is well presented and kept clean and tidy. The fact that the staff go above and beyond to make the residents feel part of the community by doing different activities is fantastic.
Knowing that my mother is happy and is in safe hands has lifted a huge weight off my shoulders. Thank you.

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Review from Jackie B (Daughter of Resident) published on 23 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care in the home is extremely good. Management took over, now is doing really well. Best we have had.

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Review from Sue R (Daughter of Resident) published on 29 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had to find the best kind of home for Mum and we did so in Hurst Park Court. She arrived with the wonderful staff there in July 2018 and we couldn't have asked for better people to look after her. Mum was treated with the utmost respect and shown love and shared laughs every day. We too were welcome
as part of the Hurst Park family.


The whole place is bright and welcoming and as a family, we would have no hesitation in recommending this haven to those who are worried about putting their loved ones "into a home". This is not an institution, it truly is home for those who live there, right down to their own front door. It is small enough for there to be a good resident/carer ratio and so you know they are being looked after.


Sadly, mum passed away a month ago and we actually miss seeing everyone! Mum loved it there - I'm sure your parent would too.


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Review from Karen Q (Daughter of Resident) published on 28 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After viewing many care homes, as soon as we walked into Hurst Park Court the feeling was one of home. Our mother settled in and was treated as ‘one of the family’ as were we, which helped us to hand over her care to the staff. Visits from schools, baking and artwork are some of the activities and the
singalongs are precious!
The staff have a wonderful, caring and loving relationship with the residents and my mum loved each and every one of them! Thank you.

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Review from Barbara J (Daughter of Resident) published on 20 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to send a massive thank you to the manager and all her staff for the last 10 months of my dad's life.
Hurst Park Court restored our faith in an uncertain care system. His time at the home has been full of laughter, love, care and devotion from this lovely establishment. Dad passed away
peacefully in the early hours on the 18th of March. It was sudden and unexpected.
I saw the shock on the faces of staff coming onto shift as I waited for family to arrive but how grateful where we that he didn’t have to endure being sent off to hospital and not only did the staff treat him with respect and dignity throughout that night into morning but they were truly fabulous to us as a family.
We will never forget your kindness and on behalf of all of our family, we wish you all every health, wealth and happiness in the world. I would not hesitate to recommend Hurst Part Court to anybody that has to make this difficult decision to put their loved ones into care. Thank you all so much.

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Review from Lucy R (Niece of Resident) published on 15 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home manager and staff are excellent and have given us peace of mind regarding our Aunty's care. Her needs are always their priority to make her comfortable and settled. They go above and beyond with facilities provided, even having someone come to do her hair. My Aunty has gained weight and
is very contented. Amazing care home!

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Review from Lesley L (Relative of Resident) published on 23 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A member of my family is at Hurst Park.
The staff do a fantastic job of looking after him, even when times are tough.
Hurst Park has a fantastic atmosphere and all of the staff treat the residents like they would their own family.

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Review from Betty M (Friend of Resident) published on 23 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care provided. Respect is given all times. 50 years celebration excellent in all respects. The music picked especially for residents.
Enjoyable day. I would definitely recommend this service.

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Review from Julia D (Daughter of Resident) published on 1 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hurst Park Court is a lovely home. My mum is extremely happy and content there and she is very well looked after. The staff are caring and concerned about our welfare as well as my mother's. There is a warm, friendly atmosphere and it is nice to go and spend time which my mum, I feel quite at home there
myself. Would highly recommend this home to others, lovely place and wonderful staff.

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Review from G H (Son of Resident) published on 16 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was moved from another care home to Hurst Park and it was the best move ever. The quality of care in Hurst Park is fantastic compared to the previous home. She is very happy now and you can see by her smiling face every time I visit she is very happy for the first time in a long time.

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Current Review Score: 9.4 (9.433)

Overview of Review Score

The Review Score of 9.4 (9.433) out of 10 for Hurst Park Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.433 for Hurst Park Court is calculated as follows: ( (73 Excellents x 5) + (57 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 141 Ratings = 4.433

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hurst Park Court is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Aug 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 03 Mar 2025

We currently have two vacancies for care. Please contact Hurst Park Court directly for further information.


Awards / Recognitions (3)

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