Azalea Court

58-62 Abbey Road, Bush Hill Park, Enfield EN1 2QN
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9.7 55 Reviews
  • Azalea Court, Enfield
Azalea Court is situated in the pleasant surroundings of Bush Hill Park in Enfield with amenities close by.

The home was purpose built in 2010 and was designed to provide the highest standard of comfort and care.

There are 83 single en-suite bedrooms across three floors and two buildings.

Facilities include:

Lounges
Dining rooms
Café/Bistro
Activity centre
Cinema room
Hair salon/Nail Bar
Dietician/Nutritionist
Relaxation Areas
Physiotherapy
External large garden with easy access to all areas with trees and shrubs, patio with seating and shade

Azalea Court is known for its excellent levels of high dependency care and personalisation. It is a forward thinking home always looking at how to best improve the quality of the care that is delivered to the people who trust the team with their lives.

The team are trained to meet your needs and to enable you to live well whilst you stay at the home.

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Care Provided by Azalea Court

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 83 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Twinglobe Care Ltd
  • Person in charge
  • Julie Burton (Head of Operations)
  • Admission Criteria
    • We accept referrals from all areas
    • Ages 45+
  • Room Information
    • Single Rooms (83)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (83)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2010
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Azalea Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £2,100
    • Self-Funded Residential Dementia Care from £2,100
    • Self-Funded Nursing Care from £2,100
    • Self-Funded Nursing Dementia Care from £2,100

  • Fees Commence at £2,100 per week and rise according to assessment for our Nursing and Dementia Nursing residents.


    Fees Commence at £3,750 per week and rising for our complex care residents.


    Please contact our administrator for further details
    Camille Banaag
    Business Administrator
  • (these prices are only a guideline, please contact Azalea Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting is arranged through reception at Azalea Court


  • Parking

  • Parking is available on site


Azalea Court Reviews (55)

Total of 55, showing 1-20
9.7

Azalea Court has a Review Score of 9.7 (9.684) out of 10, based on 17 reviews in the last 2 years. Over all time Azalea Court has 55 reviews.

Overall Experience

  • 38
  • 14
  • 1
  • 1
  • 1

Date Published

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38

Review from Gary C (Son of Resident) published on 17 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Deciding to place Dad in a nursing home was one of the hardest decisions we've ever had to make, but I'm grateful that the experience we had as a family was overwhelmingly positive. He was treated with dignity and respect, and the care he received was outstanding. We had the privilege of getting to
know the entire team-both staff and management-during his time there. Sadly, Dad passed away at the end of December, but the care and support he received during that final week, both for him and for us, was nothing short of incredible. It was truly heartwarming to witness the emotion and compassion from his care team, which reassured us that he was loved and cared for until the very end, giving us great comfort in such a difficult time.

Reply from Julie Burton, Head of Operations at Azalea Court

Thank you for taking the time to give your review. Your kind words will be given to the team. Receiving this feedback supports our team to continue to work as hard as possible to insure that the care we deliver enables people to live well. It also reminds us of how our position is one of privilege and to be able to join our families together for however long is important to getting it right for the person in our care. Always remember you are welcome for coffee and cake and a chat any time.


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Review from J R (Daughter of Resident) published on 12 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was on Astor floor for just short of 12 months and the care and nursing care he received were of an excellent standard. The home is bright and clean, homely and welcoming. The staff were all so kind and supportive, we were always made to feel very welcome whenever we visited (which was often).
Dad never had a bad word to say about the staff or his care and he always had a smile for everyone. He enjoyed participating in many of the activities and events that were organised for the residents and we were always welcomed in to share these times with him and make special memories. The staff, residents and other relatives at Azalea became like another family to us.
Trusting a nursing home to take over the care of our Dad was such a difficult thing to do but we needn't have worried as Dad was always treated with kindness, care, respect and dignity at all times.

Reply from Julie Burton, Head of Operations at Azalea Court

Thank you for your review. I have passed on your review to the team. Every effort is made to ensure that the trust we are given is fulfilled and we genuinely appreciate your words.


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Review from C C (Wife of Resident) published on 24 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and nursing care given to my husband during the year he was in Azalea Court was excellent, especially in the days leading up to his passing. He was treated with respect and dignity by all staff and I can't thank them enough for their kindness and care.

Reply from Julie Nash, Head of Operations at Azalea Court

Thank you for your review. It was an honour to look after your husband he is missed by us all and the memory of him enjoying the Christmas classical evening is one that will last. Take care.


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Review from T M (Daughter of Resident) published on 20 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was always treated with great care and respect that he deserved. He never had a complaint and was always happy with his care.
The staff couldn't have been kinder to my Dad and to us as a family.

Reply from Julie Burton, Head of Operations at Azalea Court

Thank you for taking the time to provide a review for Azalea Court. It is important to us as a home that we all understand the importance of ensuring that the care we deliver meets the needs of the person we are entrusted with. We know that this is one of the hardest decisions for people to make and being able to read a review that shows we were able to meet your father's care needs and ensure he was treated with respect means a lot to us all. Thank you.


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Review from Liz C (Daughter of Resident) published on 12 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care at Azalea Court is excellent. The staff are warm and welcoming to residents and family. As well as providing high-quality and expert nursing care, they interact with my dad with compassion and humour which is exactly what he needs and responds to.

Reply from Julie Burton, Head of Operations at Azalea Court

Thank you for taking the time to give us this wonderful review. We really appreciate the feedback you have given.


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Review from D M (Husband of Resident) published on 12 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Just to let you know I am very happy for all your services in this care home. All the staff are doing a good job. I am always happy when I come to visit, they are very friendly. Well done to all staff.

Reply from Julie Burton, Head of Operations at Azalea Court

Thank you for completing a review on Azalea Court. We appreciate your feedback.


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Review from Tanya V (Daughter of Resident) published on 12 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Azalea Court since October 21. And I am very happy with the level of care she receives and the facilities that unfortunately she is unable to take part in are really good and keep the other residents occupied, all the staff are friendly and caring.

Reply from Julie Nash, Head of Operations at Azalea Court

Thank you for your review, I will ensure it is shared with the team, your words mean a lot to us all.


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Review from David H (Son of Resident) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care shown by staff is exemplary. Just as importantly, they care for their residents as if they were family.
It is a safe welcoming environment.
The amenities are clean and well-maintained. The rooms are comfortable the diet is healthy.
There is good communication between staff, residents
and their families.
Activities during the day are stimulating, and nobody is left on their own.
I am happy and reassured my mother resides here.

Reply from Julie Nash, Head of Operations at Azalea Court

Thank you for your review we genuinely appreciate you taking the time to complete this. Thank you.


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Review from J V (Wife of Resident) published on 22 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home. They look after my husband really well. We are happy with the support he gets. The staff are caring and kind. They are always available if we need to talk about my husband. Thank you.

Reply from Julie Burton, Head of Operations at Azalea Court

Thank you for completing the review. It is important that we hear the views of the people that choose to remain in our care and the team and I are grateful for your ongoing support.


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Review from N L (Daughter of Resident) published on 17 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care home, very clean, service fantastic and the staff are very caring and patient and family members are always involved in everything, so happy our dad is in such a lovely place we can rest knowing he is being well cared for and is safe.

Reply from Julie Burton, Head of Operations at Azalea Court

Thank you so much for your heartfelt review. The team at Azalea Court does their best to ensure that the experience of our residents is one that is positive and central to their needs. We genuinely appreciate your feedback and continue to work hard in supporting all those that trust us with their lives.


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Review from B R (Daughter of Resident) published on 7 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Care is given with respect and dignity.
Food reported to be excellent by my mum.
Regular activities may be more variety required.
Management is available when required.
Family meeting's held for staff and relatives to meet up.
Good maintenance team.
The environment is clean and welcoming.
Well
staffed.
Some requests take some time to be actioned.

Reply from Julie Burton, Head of Operations at Azalea Court

Thank you for your review. Reviews help us look at the services we offer and how we can improve. They are also good for positive feedback to our teams to let them know how much they are appreciated. So thank you for your review.


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Review from G J (Sister of Resident) published on 7 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Azalea Court seemed clean and functional. Management were very good and the carers worked hard with the workloads they had. The receptionist was always very lovely, professional and welcoming. Parking was great.

Reply from Julie Burton, Head of Operations at Azalea Court

Thank you for taking the time to complete a review. Reviews help other people to make informed choices about the places they wish to live. Your review can help support his process. Thank you.


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Review from Vera W (Mother of Resident) published on 7 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter is in Azalea Court care home and she is very well looked after with the tasks that she can’t carry out. She is always spoken to with respect and friendliness. Her room is well-maintained and cleaned regularly.

Reply from Julie Nash, Head of Operations at Azalea Court

Thank you for taking the time to send a review. Its really important to understand how people experience their time at Azalea Court and also to share the thoughts of those with people who are looking for care in a home setting.


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Review from Jason M (Son of Resident) published on 7 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in the Poppy unit for almost two years now.
The whole unit really made her feel at home and everyone caters for her needs.
Her eating has improved as she lost the ability to swallow however recently, it has improved due to the patience and experience of the nursing team.
The management
and the team are amazing, including the activity team.
I like the way the activity team always have events going on which really encourages the residents to participate in normal day-to-day things.
The whole team really support Mum and are always happy and kind towards the other residents too!
In Poppy unit, they are very caring and always making the residents laugh, creating a good atmosphere.
Whenever I visit I can always sense a good vibe and walk away happy that Mum is in a good place.

Reply from Julie Burton, Head of Operations at Azalea Court

Thank you so much for your words. The team at Azalea Court strive to ensure that the care delivery shines through to all the people that choose to live with us. Your words make a difference to each and every one of us.


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Review from Joan S (Wife of Resident) published on 1 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming. Good communication.
Friendly staff.
Husband been here a year, I’ve had no complaints.
It’s hard having him here but staff do make it easier for us.
We know he’s in safe hands and that’s very reassuring for me and family.

Reply from Julie Burton, Head of Operations at Azalea Court

Thank you for your kind review. We aim to achieve the best outcomes for the people who have placed their trust in our care.


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Review from G R (Son of Resident) published on 1 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been a resident for almost 3 years. Every day is a positive experience for him.
He particularly enjoys those moments when someone makes that special effort to know him as a person.
The nursing care is excellent. He has challenging health issues, but they are looked after and improving.

Reply from Julie Burton, Head of Operations at Azalea Court

Thank you for your review. It is so importance for us to hear your views.


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Review from Danielle D (Daughter-in-law of Resident) published on 5 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Compassionate care and a supportive place for our loved one at an extremely difficult and upsetting time. Clean, homely and caring environment. Cannot fault any aspects of the time that he spent here. Was a relief after coming from a hospital environment to see him made comfortable and cared about.
Thank you all.

Reply from Julie Burton, Head of Operations at Azalea Court

Thank you for taking the time to send in your feedback. It is important for the team to know that the care they deliver is right for all our residents. Thank you for your kind words.


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Review from Diane T (Daughter of Resident) published on 9 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was at Azalea Court for a very short time, but I can say that her needs were met as soon as she arrived and she felt safe and cared for. Our family cannot praise the staff enough for the care, attention and dignity that they provided her. On our visits, we were made to feel very welcome. Any questions
we had were answered promptly by the fantastic staff on Poppy Unit and the reception team.
Thank you very much.

Reply from Julie Burton, Head of Operations at Azalea Court

Thank you for the kind words in the review. Our thoughts are with your family.


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Review from Carol M (Daughter of Resident) published on 29 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Complete care that's required and tailored to mum's needs, medication and nursing.
Food is of good standard and residents are given fruit, snacks, and refreshment. Sunday roasts are tasty and are as good as home-cooked. Regular updates face to face or via phone Re mum's health or any problems that
might be occurring and will be resolved swiftly. She’s shown kindness and compassion.
Daily activities and encouraged to participate, shows, singalongs and therapy pets go in to entertain residents.

Reply from Julie Nash, Head of Operations at Azalea Court

Thank you for the review, Carol. I will make sure that the staff see your review. The feedback we get shapes how we move forward with the care and service we deliver.


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Review from Donna K (Daughter of Resident) published on 17 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We never want to put our loved ones in a home but for my dad, I felt his safety and health were in danger at home. Having experienced another home with my Nan, I can honestly say Azalea Court is much better than most. Staff are friendly, many activities go on every day and I feel they know my dad very
well. I can visit when I want (some restrictions during the height of the pandemic) and take him out when I can. There are family events and opportunities to express our views. I would recommend this home to anyone looking for a safe and caring home.

Reply from Julie Burton, Head of Operations at Azalea Court

Thank you for the review you have given. I am sure it will help people to make informed choices over the places of care they are looking at. I will pass your words on to the staff at the home.


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Current Review Score: 9.7 (9.684)

Overview of Review Score

The Review Score of 9.7 (9.684) out of 10 for Azalea Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.684 for Azalea Court is calculated as follows: ( (136 Excellents x 5) + (58 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 196 Ratings = 4.684

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Azalea Court is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 83 registered maximum number of service users is 16.6, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Julie

Julie Burton

Job Title: Head of Operations

Joined: 2003

To provide a full business support to Twinglobe Care Limited.


Frequently Asked Questions about Azalea Court

What types of Care is Azalea Court registered for?

Older Person Care, Dementia, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Azalea Court provide?

Palliative Care, Convalescent Care, Physiotherapy, Independent Living Training, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Azalea Court have?

There are 83 Single Rooms.

What are the Facilities & Services at Azalea Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Azalea Court to the centre of Enfield?

1.8 mile(s) as the crow flies, distance by road may be significantly further.